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Travel Charme Strandidyll Heringsdorf

4.0 star property
Beach spa retreat, walking distance from Heringsdorf Pier
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Travel Charme Strandidyll Heringsdorf

Front of property
Indoor pool, outdoor pool, open 7:00 AM to 10:00 PM, free pool cabanas
Hypo-allergenic bedding, free minibar, in-room safe, desk
Indoor spa tub
Balcony

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Delbrückstraße 10, Heringsdorf, MV, 17424
  • Ahlbeck Beach
    4 min walk
  • Heringsdorf Pier
    4 min walk
  • Heringsdorf Beach
    5 min walk
  • Heringsdorf (HDF)
    16 min drive

Room options

View all photos for Double Room (Town View)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Town View)

Highlights

Balcony
Soundproofed
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Lateral Lake View)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Lateral Lake View)

Highlights

Balcony
Soundproofed
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Park Side)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Park Side)

Highlights

Balcony
Soundproofed
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Land Side)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Land Side)

Highlights

Balcony
Soundproofed
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Heringsdorf

A family-friendly stay in the heart of Heringsdorf awaits you at Travel Charme Strandidyll Heringsdorf. Within a short 5-minute stroll, you'll find Ahlbeck Beach and Heringsdorf Pier. Highlights at this beach hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at PURIA Superior Spa can include deep-tissue massages, body scrubs and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Giardino, serves local and international cuisine and is open for breakfast and dinner. Lobby-Bar is the hotel's own lobby lounge. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and Hot tub. 2205 square feet (205 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a sauna. There's also self parking, along with the convenience of free train pick-up service. .Places within a 30-minute walk of this 4-property class Heringsdorf hotel include Museum Villa Irmgard and Bansin Beach.

What's nearby

  • Ahlbeck Beach - 4 min walk
  • Heringsdorf Pier - 4 min walk
  • Ahlbeck Pier - 4 min drive
  • Bansin Beach - 5 min drive
  • Tropenhaus Bansin - 7 min drive

Getting around

  • Seebad Heringsdorf Station - 6 min walk
  • Heringsdorf (HDF) - 16 min drive

Restaurants

  • ‪Usedomer Brauhaus - ‬5 min walk
  • ‪O'ne - ‬7 min walk
  • ‪Wirtshaus Leo - ‬18 min walk
  • ‪Restaurant Lilienthal Usedom - ‬5 min walk
  • ‪Domkes Fischpavillon Heringsdorf - ‬4 min walk

About this property

Travel Charme Strandidyll Heringsdorf

Beach spa retreat, walking distance from Heringsdorf Pier
Travel Charme Strandidyll Heringsdorf offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 2205 square feet (205 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the family-friendly Travel Charme Strandidyll Heringsdorf. A train station pick-up shuttle, A train station drop-off shuttle and a bus station shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Heringsdorf hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2205 sq ft of conference space
  • 205 sq. m of conference space
  • Built in 2001
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Travel Charme Strandidyll Heringsdorf offers 143 accommodations with tablet computers and free minibar items. Rooms open to balconies. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided once per stay.

PURIA Superior Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 16 per day); reservations required
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free train station pick-up shuttle from 8:00 AM to 9:00 PM
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 21 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Belvedere
  • Club-Bar
  • Giardino
  • Lobby-Bar

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,205 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible train station shuttle
  • Lift (85 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • Champagne service
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 100

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per room (one-way)
  • Covered self-parking fee: EUR 21 per day
  • Nearby parking fee: EUR 16 per day(164 ft away; open 24 hours)
  • Late check-out fee: EUR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
Tax ID - DE261415553
This property accepts credit cards and cash
Air conditioning is not provided
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking. The tax ID number is DE261415553. This property accepts Visa, Mastercard, American Express, Eurocard and cash. Air conditioning is not provided. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travel Charme Strandidyll
Travel Charme Strandidyll Heringsdorf
Travel Charme Strandidyll Hotel
Travel Charme Strandidyll Hotel Heringsdorf
Travel Charme Strandidyll Heringsdorf Seebad
Travel Charme Strandidyll Heringsdorf Hotel
Travel Charme Strandyll Hotel
Travel Charme Strandidyll Heringsdorf Hotel
Travel Charme Strandidyll Heringsdorf Heringsdorf
Travel Charme Strandidyll Heringsdorf Hotel Heringsdorf

Frequently asked questions

What is the cancellation policy at Travel Charme Strandidyll Heringsdorf?

Travel Charme Strandidyll Heringsdorf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Travel Charme Strandidyll Heringsdorf?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Travel Charme Strandidyll Heringsdorf on 17 Nov 2024 start from AU$300.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Travel Charme Strandidyll Heringsdorf?

Yep, Travel Charme Strandidyll Heringsdorf has a secured covered self car park for EUR 21 per day. Onsite parking is limited.

Are there any beaches close to Travel Charme Strandidyll Heringsdorf?

Yep, Travel Charme Strandidyll Heringsdorf is a short 4-minute walk from Ahlbeck Beach. Fun beach activities include windsurfing.

Is there a spa on site at Travel Charme Strandidyll Heringsdorf?

Yep, PURIA Superior Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Travel Charme Strandidyll Heringsdorf have a pool?

Travel Charme Strandidyll Heringsdorf has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Travel Charme Strandidyll Heringsdorf?

Travel Charme Strandidyll Heringsdorf features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with free minibar items and tablet computers.

What makes Travel Charme Strandidyll Heringsdorf a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Travel Charme Strandidyll Heringsdorf.

Is Travel Charme Strandidyll Heringsdorf family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Travel Charme Strandidyll Heringsdorf is a hit with families.

Is there a free airport shuttle available at Travel Charme Strandidyll Heringsdorf?

No, but there's an airport shuttle that runs from 9:00 AM - 5:00 PM on request for a fee.

Is there a bar or restaurant at Travel Charme Strandidyll Heringsdorf?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Travel Charme Strandidyll Heringsdorf?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Travel Charme Strandidyll Heringsdorf?

No, pets are not allowed.

Travel Charme Strandidyll Heringsdorf Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 71 reviews" "
Rating 8 - Good. 17 out of 71 reviews" "
Rating 6 - Okay. 5 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Nice three-day get-away. Excellent breakfast buffet included. Very clean. Friendly and attentive staff.

8/10 Good

Silke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war gut, die Zimmer gross und der wellnessbereich hervorragend
Stayed 3 nights in Jan 2024

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vom Check-In bis zum Check-Out erlebten wir ein sehr motiviertes und gastorientiertes Hotelteam, das für uns wie das Hotel selbst mit seinem Komfort für sehr erholsame Tage sorgte: umfangreiches Frühstücksbuffet, inkludierte alkoholfreie Minibar, A la Carte und HP Möglichkeit, ausgedehnte Pool- und Saunazeiten, uvm. Unser Fazit: wir kommen wieder!
Stayed 3 nights in May 2022

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr gut
Stayed 3 nights in May 2022

10/10 Excellent

Jan, Braunschweig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderschöne, sehr gut gelegende und gepflegte Anlage, mit unheimlich zuvorkommenden Personal! Das Frühstück ist mehr als reichhaltig und die Speisen in den beiden Restaurants exzellent!
Stayed 4 nights in Aug 2020

10/10 Excellent

Kathrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tolles Hotel in toller Lage!
Die Hotelanlage war sehr sehr schön! Perfekte Lage, toller Service, super Frühstück, schöne Zimmer - am meisten begeisterte uns der Innen/Außen-Pool und die super gepflegte Garten-Anlage mit Park/Liegewiesen/Sitzecken. Einziger Kritikpunkt : kein roomservie/Zimmerservice im Hotel, wenn man nach 22 Uhr in Heringsdorf Hunger hat wird es schwierig!
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

Quasimodo, Paris

Stayed 6 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel in Strandnähe, schöner Spa Abteil Reichhaltiges Frühstücksbüffet
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wir waren mit dem Hotel der Lage und den Zimmern sehr zufrieden, auch das Frühstück war sehr gut, aber von dem Angebot zum Abendessen im Restaurant sehr enttäuscht. Mit blumigen Beschreibungen wird ein eher einfach Essen serviert, z.B. Hühnchensaltimbocca ist ein Witz. Mit billigsten Zutaten wird ein tolles Essen vorgegaukelt, schade!
Stayed 19 nights in Sep 2018

10/10 Excellent

Michael, 13627

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Haus
Haus war OK Frühstück kann nicht übertroffen werden.
Stayed 4 nights in Sep 2018

10/10 Excellent

Norman, Potsdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel. Ich kann es wirklich weiterempfehlen.
Stayed 4 nights in Jul 2018

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selten so zufrieden gewesen
Phantastisches Kaiserbad. Top Anlage und Service. Ein riesengroßes Lob und Dankeschön an alle Servicekräfte. Mitten in der Hochsaison und jederzeit nett und hilfsbereit. Ich hoffe das Management weiß diese Leistung zu würdigen. Wir kommen auf jeden Fall wieder.
Stayed 3 nights in Jul 2018

10/10 Excellent

Karen, Ostfildern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viel Komfort nah am Strand
Personal und Service ist hervorragend, auch das Essen. Saubere Zimmer, die gut ausgestattet sind und in denen man sich richtig wohlfühlen kann. Eigentlich alles, was man sich wünschen kann, ABER das hat natürlich auch seinen Preis - besonders in der Hauptsaison. Ungeeignet für "schmale" Portemonnaies.
Stayed 2 nights in Jul 2018

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Franz Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt sted til afstresning
Fantastisk sted og hotel. Alt var super.
Stayed 3 nights in May 2017

2/10 Terrible

GabyG, Hamburg

Liked: Cleanliness, room comfort
Disliked: Staff & service
Doppelter Betrag in Rechnung gestellt
Das Hotel ist sehr schön. Ich war nicht zum ersten mal hier. Leider gab es diesmal mehrere Mängel und ein gravierender Vorfall. Mein Zimmer war in der 2. Etage. Angekommen auf der Etage steigt einem ein extrem penetranter Schweißgeruch entgegen. Das Personal zum Frühstück und Dinner war sehr unaufmerksam. Nur allein um eine Bestellung aufzugeben, mußte ich am Abend z.B. 20Min warten, obwohl etwa nur 4 Tische belgt waren. ich hab's nicht verstanden... Und äußerte auch meinen Unmut darüber. Auch beim Frühstück, hier war allerdings mehr zu tun, kam niemand auf mich zu. Ich mußte das personal suchen und ansprechen. Bei meiner Abreise erlebete ich dann eine böse Überraschung. Auf meiner Rechnung war ein Betrag von 99€ gleich doppelt aufgeführt. Wenn ich das nicht bemerkt hätte, hätte ich 99€ zuviel bezahlt. Mehr als" ..schön, dass es Ihnen aufgefallen ist" und en "Tschuldigung" gab es nicht. Das finde ich überhaupt nicht gastfreundlich. Ein kleines give away wäre angebracht gewesen...

6/10 Okay

Jürgen

Liked: Property conditions & facilities
Bis auf das Frühstücksbuffet hat uns alles gut gefallen.

10/10 Excellent

Julia, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solide
Soweit ganz gutes Hotel. Wir sind eigentlich nur wegen Barkeeper Tom ins Hotel gekommen. Er ist der Beste!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel in toller Lage
Wieder einmal ganz hervorragend. Es stimmte einfach alles!

6/10 Okay

Lisa

Liked: Property conditions & facilities
Disliked: Staff & service
Hotel gut - Service nicht zufriedenstellend
Die Lage des Hotels ist super - fast am Strand gelegen (man muss nur einen Weg überqueren). Vom Service waren wir ein wenig enttäuscht. Wir wurden zwar anfangs überaus freundlich von einem jungen Mann an der Rezeption begrüßt, danach ließ die Freundlichkeit zu wünschen übrig. Sei es an der Poolbar, im Frühstücksraum oder später beim Fahrradentleih an der Rezeption, die Mitarbeiter konnten sich noch nicht einmal ein kleines Lächeln erzwingen und wir empfanden sie als sehr unfreundlich. Vielleicht lag es an unserem Alter (wir sind Ende zwanzig), die restlichen Gäste im Hotel waren wesentlich älter als wir (ich schätze wir waren unter den jüngsten Gästen im Hotel). Noch dazu wurden wir von derm Herrn, der uns das Fahrrad aus der Tiefgarage herausgeholt hat, sehr unangenehm angefahren, da das Fahrrad einmal sehr laut geknackt hatte. Er sagte, ich solle doch bitte nicht in den nächsten Gang schalten und gleichzeitig Treten, so ginge das Fahrrad kaputt - wobei ich überhaupt nicht geschaltet habe un dich sicherlich nicht zum ersten mal auf einem Fahrrad gesessen habe. Das fand ich sehr unprofessionell, mir so ein ungutes Gefühl zu geben. Zu der Sauberkeit kann ich nur sagen, dass es auf den ersten Blick sehr sauber erscheint. Als ich doch direkt nach der Ankunft barfuß ins Badezimmer galaufen bin, habe ich erst gemerkt, dass der Fußboden voller Sand war, was bei einem Zimmerpreis von rund 300 € pro Nacht eigentlich nicht sein dürfte. Alles in Allem war es ein netter Urlaub.

10/10 Excellent

Roman, Einsiedeln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-Hotel mit perfektem Service
Dieses Hotel ist absolut TOP in allem. Sehr schöne, elegante Anlage. Phantastischer Park. Ruhige Oase und dennoch sehr zentral. Das absolute Highlight ist jedoch das Personal. Der Service ist in allen Aspekte maximal. Die Gastfreundschaft, die Freundlichkeit und die Hilfsbereitschaft ist einzigartig. Sehr herzlich und ungezwungen. Man fühlt sich hier wirklich wie zuhause. Das gesamte Personal durchwegs! Kompliment! Auch verglichen mit dem 5-Sterne-Haus der gleichen Hotel-Kette, wo wir auch waren, ist der Service im Strandidyll herausragend. Zudem ist alles automatisch top organisiert: Wie Strandtasche mit Tüchern im Zimmer, Fahrräder, usw.. Hierher kommen wir sicher wieder zurück, um zu geniessen.