Omni Hilton Head Oceanfront Resort

4.0 star property
Family fun on the beach, with 3 outdoor pools, near The Golf Courses of Palmetto Dunes
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Omni Hilton Head Oceanfront Resort

3 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Interior detail
3 bars/lounges, 2 poolside bars
Luxury Suite, 1 King Bed, Oceanfront | Living room
Courtyard

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
The price is AU$359
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
23 Ocean Lane, Hilton Head Island, SC, 29928-5121
  • Palmetto Dunes Club
    9 min walk
  • HH Prime
    1 min walk
  • Savannah Amtrak Station
    65 min drive
  • Hilton Head Island, SC (HHH)
    14 min drive

Room options

Suite, 1 King Bed (ADA, Island)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 70 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Island)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 70 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Luxury Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Courtyard View (Studio)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 70 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Courtyard View (Studio)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49 sq m
  • Sleeps 5
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Courtyard View (Studio)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Resort View (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Courtyard View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49.6 sq m
  • Sleeps 5
  • 1 King Bed

Studio Suite, 2 Queen Beds, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49.0 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - single
  • 49 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Courtyard View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2015
  • 49.6 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Hilton Head Island

A family-friendly stay in Hilton Head Island awaits you at Omni Hilton Head Oceanfront Resort. You'll be 2.1 km (1.3 mi) from The Golf Courses of Palmetto Dunes and 3.1 km (1.9 mi) from Shelter Cove Harbour. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The steakhouse, HH Prime, is open for breakfast and dinner. Breeze Bar (Seasonal) is the resort's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and kids' club. 13988 square feet (1300 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 8:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 20-minute drive of this 4-property class Mid Island resort include Coligny Plaza and Harbour Town Golf Links.

What's nearby

  • Palmetto Dunes Club - 9 min walk
  • Palmetto Dunes Tennis & Pickleball Center - 11 min walk
  • Coligny Beach - 16 min walk
  • Shelter Cove Harbour - 7 min drive
  • Coligny Plaza - 10 min drive

Getting around

  • Savannah - Hilton Head International Airport (SAV) - 62 min drive

Restaurants

  • ‪Island Bagel & Deli - ‬5 min drive
  • ‪Hilton Head Diner Restaurant - ‬5 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪The Dunes House - ‬15 min walk
  • ‪San Miguel's - ‬5 min drive

About this property

Omni Hilton Head Oceanfront Resort

Family fun on the beach, with 3 outdoor pools, near The Golf Courses of Palmetto Dunes
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Omni Hilton Head Oceanfront Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, a 24-hour fitness centre and a garden. Free self parking is available.

This 4-star Hilton Head Island resort is smoke free.

  • 323 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Conference rooms
  • 13988 sq ft of conference space
  • 1300 sq. m of conference space
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Omni Hilton Head Oceanfront Resort offers 323 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and pay-per-view films. Accommodation at this 4-star resort has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 3 miles
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 32.10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:00 AM for a fee: USD 16 to 35 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Breeze Bar (Seasonal)
  • Buoy Bar (Seasonal)
  • HH Prime
  • Palmetto Market
  • XO Sports & Spirits

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 36-hole adjacent golf course
  • Beach yoga
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (13,988 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 214 per accommodation, per stay (maximum USD 200.00 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 37.45 per night.
  • Cots (infant beds) are available for USD 26.75 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 3 per accommodation, per night.
  • Resort fee: USD 44.40 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 35 for adults and USD 5 to 20 for children
  • Valet parking fee: USD 32.10 per night
  • Pet fee: USD 214 per accommodation, per stay (maximum USD200.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 26.75 per night
  • Rollaway bed fee: USD 37.45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hilton Head Oceanfront Resort
Hilton Head Omni
Hilton Head Omni Oceanfront Resort
Omni Hilton Head
Omni Hilton Head Oceanfront
Omni Hilton Head Oceanfront Resort
Omni Oceanfront
Omni Oceanfront Resort
Omni Oceanfront Resort Hilton Head
Omni Resort Hilton Head
Omni Hilton Head Oceanfront Resort Hilton Head Island
Omni Hilton Head Oceanfront Hilton Head Island
Omni Hilton Head Oceanfront
Omni Hilton Head Oceanfront Resort Resort
Omni Hilton Head Oceanfront Resort Hilton Head Island
Omni Hilton Head Oceanfront Resort Resort Hilton Head Island

Frequently asked questions

What is the cancellation policy at Omni Hilton Head Oceanfront Resort?

Omni Hilton Head Oceanfront Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Hilton Head Oceanfront Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Omni Hilton Head Oceanfront Resort on 5 Jan 2025 start from AU$282.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Hilton Head Oceanfront Resort?

Yep, Omni Hilton Head Oceanfront Resort has a free self car park. Additionally there is valet parking for USD 32.10 per night.

Are there any beaches close to Omni Hilton Head Oceanfront Resort?

Yep, Omni Hilton Head Oceanfront Resort is a short 16-minute walk from Coligny Beach. Fun beach activities include yoga, jet skiing and surfing. You can also find water sports equipment and motor boats.

Is there a spa on site at Omni Hilton Head Oceanfront Resort?

Yep, there is an onsite spa at Omni Hilton Head Oceanfront Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Omni Hilton Head Oceanfront Resort have a pool?

Yep, and guests love it! Omni Hilton Head Oceanfront Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Omni Hilton Head Oceanfront Resort?

Omni Hilton Head Oceanfront Resort features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds and premium bedding.

What makes Omni Hilton Head Oceanfront Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Omni Hilton Head Oceanfront Resort.

Is Omni Hilton Head Oceanfront Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that Omni Hilton Head Oceanfront Resort is a hit with families.

Does Omni Hilton Head Oceanfront Resort serve breakfast?

Yep, cooked-to-order brekkie is served daily from 6:30 AM to 8:00 AM.

Is there a free airport shuttle available at Omni Hilton Head Oceanfront Resort?

No, Omni Hilton Head Oceanfront Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Hilton Head Oceanfront Resort?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Omni Hilton Head Oceanfront Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Omni Hilton Head Oceanfront Resort?

There is a golf course next to Omni Hilton Head Oceanfront Resort.

Omni Hilton Head Oceanfront Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1003 reviews" "
Rating 8 - Good. 194 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 7 nights in Sep 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second year staying here for our anniversary. The staff is very friendly and professional. Aidia at the Boyu bar was very helpful and always put her customers first. Love the beautiful location of the hotel. Enjoyed the pools and the Djay. Golfing choices are excellent as well. We will be back next year.
Stayed 5 nights in Sep 2024

8/10 Good

Nicholas van der

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Colleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No sleep for an entire night. Air conditioner was going out in the room and it sounded like train brakes screeching on tracks. It finally went out about 4:30 AM. We have video recordings of the sound all night. Asked management for a refund for that one night. Even after playing the recordings he said no, but gave us a different room and a free breakfast. Big deal. We were trashed that whole day from being tired. Staff in restaurant was rude when we told her our breakfast was free. Will never stay there again and will post recordings of the sound in our room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough place to eat or shop around in.
Stayed 3 nights in Sep 2024

10/10 Excellent

Harland, New Bruswick

Stayed 4 nights in Aug 2024

2/10 Terrible

Deborah

Travelled with partner
Oh wow, where to start! First of all…this Hilton Head Omni is a big NO!! When we checked in, we had to switch rooms, THREE TIMES!! Weeks in advance, we had prepaid for a partial ocean view for the week. What they gave us was a joke, overlooking 3/4 view of the cars in the parking lot, below…and a 1/4 view of the ocean. Second room was the same, mostly parking lot views with cars below, and small ocean view…BUT we were not able to stay in that room either, because, upon entering, the whole room smelled like someone had been in there with diarrhea. It reeked!! We had to get out and move all our luggage, AGAIN!! The THIRD room overlooked the courtyard and pool, but again the partial ocean view was largely obstructed by a huge, tall, sprawling live oak tree, right in the middle of the view to the ocean. We were not going to move again, to a fourth room, so we stayed, despite not getting the view we had paid for. Upon entering the third room, I also took several pictures of a dirty, brown substance that was smeared on the bathroom door, the bathroom light switch, and the wall. After packing our luggage at the end of our stay, I decided to take one last quick look in the drawers, to make sure we hadn’t forgotten anything, before the bellman wheeled everything out. I opened the drawer beneath the TV, and a huge cockroach was scurrying back and forth in the drawer!! Yes, I took pictures, and yes, I showed the front desk and told her how unpleasant our whole stay had been!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Kenneth

Travelled with family
The gym was very small; however,the thermostat was set at 68 degrees and it was 80 degrees in the gym.. air conditioning not working in gym. Upon checking in the hotel.. the desk stated he would provide us a ticket for a free lunch on the day we checked in. We arrived at 6:00 pm .. a false promise.. The beach chairs and umbrella are advertised at $25. It actually costed $44.00.
Stayed 5 nights in Sep 2024

8/10 Good

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay, however property feels old and in need of updating. Pool and sauna area had deteriorating surfaces and more than expected leaves floating around in pools. Finally resort attempts charged for the entire stay even though it was booked and paid for months earlier. This error took almost the entire stay to correct with the same card having several charges placed and removed until correct amount wast requested (at checkout)
Stayed 6 nights in Sep 2024

10/10 Excellent

Julia A, Batavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar service at Adult pool area was superb. Staff very friendly, room was awesome! Def would stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Amazing stay and great amenities
Stayed 2 nights in Jul 2024

8/10 Good

Alan, JERSEYVILLE

Travelled with family
Liked: Cleanliness
Access to beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Dhayalan, New Albany

Stayed 5 nights in Aug 2024

2/10 Terrible

Michelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanna

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Griffin

Travelled with partner
O
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Roy Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omni is a great spot to stay when visiting
Stayed 7 nights in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing. Great place.
Stayed 5 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained Hotel, rooms seem recently renovated and are very comfortable and well equipped, nice and comfortable bed, nice balcony with a pair of outdoor chairs, room had a Keurig coffee machine, mugs, flatware for four, glasses and a mini refrigerator and toaster. But the most impactful feature was their staff in all levels, pool areas, bartenders, room service, frond desk, room service, basically everyone working to serve you and making you feel good about the Omni Hotel. Very pleased and happy for our 6 days stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024