4/10 Poor
Paul
3 Nov 2024
A disappointing stay
We arrived at 1.30pm, which was earlier than the 3 pm checkin and asked if we could have an early check in if our room was ready. It was heavily raining outside.
We were informed that we could check in early for a fee of 10000 yên. We have travelled to Japan many times and have never experienced this.This response was not welcoming and inhospitable, given the terrible weather that day. We felt that an exception could have been made.
Paul
Stayed 1 night in Nov 2024