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Schloss Prielau Hotel & Restaurants

4.0 star property
Beach hotel with a full-service spa and a conference centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Schloss Prielau Hotel & Restaurants

Mountain view
Front of property - evening/night
Luxury Suite
Luxury Suite
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Hofmannsthalstraße 10, Zell am See, Salzburg, 5700
  • Lake Zell
    4 min walk
  • Zell am See Leisure Centre
    3 min drive
  • Zeller See Beach
    3 min drive

Room options

View all photos for Family Suite (Gerti von Hofmannsthal)

Family Suite (Gerti von Hofmannsthal)

Family Suite (Gerti von Hofmannsthal)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 120 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 22.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 25.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 300 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Standard Apartment (Fischerhaus)

Standard Apartment (Fischerhaus)

Standard Apartment (Fischerhaus)

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Similar properties

Balcony
The Gast House Zell am See
Pool
Spa
Free WiFi
Gym
4.7 out of 5, Exceptional, (54)
The price is AU$243
for 1 night
includes taxes & fees
29 Nov - 30 Nov
The Gast House Zell am See

About the area

Zell am See

A family-friendly stay in Zell am See awaits you at Schloss Prielau Hotel & Restaurants. You'll be within a 5-minute walk of Lake Zell and 1.8 km (1.1 mi) from Pinzgauer Saalachtal. Highlights at this beach hotel include a full-service spa, a restaurant and a marina. .A day of pampering can include beachside massages and body treatments. The delicatessen, MAYERs Restaurant, serves French cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the sauna and pool loungers as well as access to bike hire and a playground. 108 square feet (10 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Zell am See hotel you'll find Saalbach-Hinterglemm Ski Resort.

What's nearby

  • Lake Zell - 4 min walk
  • Zell am See Leisure Centre - 3 min drive
  • Zeller See Beach - 3 min drive
  • City Xpress Ski Lift - 3 min drive
  • AreitXpress Cable Car - 6 min drive

Getting around

  • Zell am See Station - 4 min drive

Restaurants

  • ‪Villa Crazy Daisy - ‬4 min drive
  • ‪Pinzgauer Diele - ‬3 min drive
  • ‪Ali Baba Haro - ‬4 min drive
  • ‪Greens XL - ‬3 min drive
  • ‪Hotel Tirolerhof - ‬3 min drive

About this property

Schloss Prielau Hotel & Restaurants

Beach hotel with a full-service spa and a conference centre
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with complimentary cabanas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Schloss Prielau Hotel & Restaurants such as a marina and a steam room.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4-star Zell am See hotel.

  • 12 guestrooms or units
  • 3 levels
  • 2 buildings
  • 108 sq ft of conference space
  • 10 sq. m of conference space
  • Built in 1497
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Schloss Prielau Hotel & Restaurants offers 12 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 2 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include body treatments.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • MAYERs Restaurant
  • Schlosskueche

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (108 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Free beach cabanas
  • Garden
  • In the mountains
  • Marina
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body treatments
  • Outdoor treatment areas

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1497
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed in November.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day, plus a deposit of EUR 15 per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 250 per vehicle (return, maximum occupancy 4)
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per day
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Schloss Prielau
Schloss Prielau Hotel
Schloss Prielau Hotel Zell Am See
Schloss Prielau Zell Am See
Schloss Prielau
Schloss Prielau & Restaurants
Schloss Prielau Hotel Restaurants
Schloss Prielau Hotel & Restaurants Hotel
Schloss Prielau Hotel & Restaurants Zell am See
Schloss Prielau Hotel & Restaurants Hotel Zell am See

Frequently asked questions

What is the cancellation policy at Schloss Prielau Hotel & Restaurants?

Schloss Prielau Hotel & Restaurants offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Schloss Prielau Hotel & Restaurants?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Schloss Prielau Hotel & Restaurants on 16 Dec 2024 start from AU$484.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Schloss Prielau Hotel & Restaurants?

Yep, Schloss Prielau Hotel & Restaurants has a free self car park.

Are there any beaches close to Schloss Prielau Hotel & Restaurants?

The closest beach to Schloss Prielau Hotel & Restaurants is Zeller See Beach (1.8 km).

Is there a spa on site at Schloss Prielau Hotel & Restaurants?

Yep, there is an onsite spa at Schloss Prielau Hotel & Restaurants. You'll enjoy heaps of services like body treatments and beachside massages.

What makes Schloss Prielau Hotel & Restaurants a romantic place to stay?

Al fresco dining and free beach cabanas, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Schloss Prielau Hotel & Restaurants.

Is Schloss Prielau Hotel & Restaurants family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Schloss Prielau Hotel & Restaurants is a hit with families.

Does Schloss Prielau Hotel & Restaurants serve breakfast?

Sure does, buffet brekkie is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Schloss Prielau Hotel & Restaurants?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Schloss Prielau Hotel & Restaurants?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Schloss Prielau Hotel & Restaurants?

Check-in begins at 2 PM. Check-out time is 10:30 AM.

Schloss Prielau Hotel & Restaurants Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 87 reviews" "
Rating 8 - Good. 17 out of 87 reviews" "
Rating 6 - Okay. 10 out of 87 reviews" "
Rating 4 - Poor. 4 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Schloss Prielau Hotel. The staff made us feel like family & even upgraded us to the suite! The property is gorgeous & is only a 5 min walk from lake zell. The restaurant is incredible & it actually turned out to be the best food we ate for our entire trip. This hotel takes you back in time but it is very clean & maintained. We will be coming back one day!
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
What an amazing experience! Highly recommend. The accommodations were gorgeous and everyone so friendly. We felt like royalty.
Stayed 1 night in Apr 2023

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Nothing Special
Beautiful building and grounds but felt somewhat soulless. The room was disappointing for a superior room and cost. I think we wrongly interpreted several of the room photos to be of a superior room which they are evidently not. If you want a historic venue, fancy restaurant and prepared to pay a high price for a mediocre room go for it!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The room was very well insulated and quiet, there was a wedding party that day, and we couldn’t hear anything from outside. The decor is more Protestant than Vatican opulent, which I prefer and feels more native to the region. I recommend getting dinner at Mayer’s but be prepared, it’s a 3 hour event.
Stayed 1 night in Jul 2019

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful country retreat
The “Schloss” was run by a very professional team. Thoroughly enjoyed our four night stay in an historic property situated in beautiful and peaceful countryside. We did not have a car so it was necessary to book taxis as property several minutes walk from nearest town/restaurant. One comment that I feel is relative - do try and ascertain your guests’ expectations and abilities. Our room was on third floor (no lifts) due to age of property etc. one of us was 87 and we, because we can, walked up and down the quite steep stairs 3-4 times a day . We were offered accommodation on lower level when we arrived!! We looked upon it as “exercise”. !! You are sure to enjoy this delightful property in an oasis of beautiful and peaceful countryside. Needless to say we thoroughly enjoyed the cuisine. Thank you (especially Mickey)....
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private, cozy getaway
My wife and I and our doggy stayed at the Fischerhaus for three nights. We loved the privacy and seclusion that the Fischerhaus (cabin/cottage) offers—a true getaway. Did I mention an entire lake to ourselves? Also, heated floors are my new favorite thing. Despite being separate from the main Schloss (castle), housekeeping took excellent care of our room without intruding on our privacy. Breakfast was delicious. The staff was friendly and courteous. Overall, the stay was fantastic for all three of us. Highly recommend staying at this property; especially at the Fischerhaus.
Stayed 3 nights in Feb 2019

10/10 Excellent

Varvara, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at the castle! The territory is beautiful, its not located far from the city center but is very quiet - just what we needed during our vacation. The owner - Anette, went above and beyond to make our stay memorable. The highlight of this was her driving me to the train station herself on the day when we could not find any taxis available. I stayed in the room 32 which was one of the most beautiful rooms I ever got to stay in. The breakfast had everything we needed with fresh warm bread available every day. There is a sauna on premises which is great after active skiing. I'd definitely recommend Schloss Prielau!
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming innkeeper (Annette). Great location for a peaceful & quiet stay. Beautifully appointed rooms. I wish the restaurant would have been open (closed MON-TUE, but nothing on hotels.com indicated that).
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Perfect.
Fantastic place. Beautiful hotel with charm like few others we have been in. Great breakfast. If we were to come back to Zell, this would be the place to stay again. Nothing to do with the hotel, however, the town of Zell has changed a lot.
Stayed 2 nights in Aug 2018

8/10 Good

Ami, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the 2 bedroom suite for 1 night traveling through Bavaria. The property was beautiful with lots of charm. The beds were very comfy and the bathroom was very nice. Loved the decor of the hotel. Very short walk to the lake and pretty walk to the main area of Zell Am See where all the restaurants and shops are. The hotel was very quiet and peaceful. While it did not bother us, I'll warn you that there is no elevator in the hotel so bags will need to be carried up to upper floors. There is no one hanging out at the front desk past 5 or 6 pm, but they could be reached by phone if needed. We did not have any meals at the hotel, so can't comment on that. I'd definitely recommend this hotel for a peaceful stay in Zell Am See!
Stayed 1 night in Jul 2018

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over the Gross Glockner and down to Heaven.
we were on a driving tour of Europe and selected this hotel from the photographs on their website and its location being situated between our departure that day, Venice, and our destination, Munich. What a piece of luck! what a fabulous place, with its own church and, the best bit, an amazing restaurant!! Ros and i loved it and the hosts could not be more welcoming. lovely people. we will try and return again some day.
Stayed 1 night in May 2018

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!
This hotel was magical! It felt we were stepping back in time but with all the modern comforts we could want! The room was beautiful, clean and well equipped. The hotel staff was very nice and knowledgeable and the spa was perfect to relax in! We also ate at the Mayers restaurant which was an amazing experience! We will definitely be back again!
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Charming property but simple rooms
The property is charming and well-located. However, there is no elevator or air-conditioning. The room was small. The room description was misleading: "Layout - Separate living room" -- I believed there would be a bedroom and a separate living room, i.e. two rooms. But the living room was a common, shared space outside the hotel room.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and peaceful hotel
Our stay at this historical hotel was wondurafual, we enjoyed it and definitely will be back again
Stayed 2 nights in Aug 2017

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of my favorite stays! I fell in love with Austria because of this place. Beautiful location and the staff was very friendly and accommodating.
Stayed 3 nights in Jun 2017

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

MARJAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the hotel. Very nice and kind staff. Great location. To wake up in such surrounding ... what a treat! Breakfast was delicious! Only down side is that restaurant closes very early. We called hotel and announced our arrival time and still could not get any warm food at 21:00 ... Pity, hotel at this level could consider making an exception. Other than that ... We can only recommend. Hope to back soon.

8/10 Good

Ka Yu, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.
Relaxing trip. The area is quiet which we loved. It can be a little inconvenient if you don't drive because it's located quite far away from Zell am See center. But it's also a paradise away from all the noise. There are deers in the backyard. Magnificent lake view. We also loved the steam room. Went there to relax every night after skiing/hiking. Breakfast is small and traditional. But it's all fresh. Room windows need to be repaired though. They looked fragile. We tried to open them but those creaking sounds were scary.

10/10 Excellent

Michael, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Schloss
We stayed just one night, the hotel is beautiful , stylish, a perfect blend of antique and modern, furnishings . A totally special weekend in luxury, probably the most comfortable you can be in a 16 century castle. The rooms felt warm and cozy despite being spacious, even though it was freezing outside. ln a lovely quiet and secluded location yet near enough to Zell am See. Fantastic room, with a great additional temporary bed for our 7 year old. Nespresso machine lovely touch. Staff were polite but welcoming and friendly. Loved the traditional Austrian furnishings and kachelofen!

8/10 Good

Yishai

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eileen, Georgetown, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Highlight of Our Austria Trip
Hotel accommodation was excellent. Schloss has unique historic/hunting lodge character. Rooms are very nicely decorated, each with a different theme. Schloss is located in charming country-like surroundings near lake with panoramic view of mountains. Room was clean and bathroom was very modern. We unfortunately were not able to make use of the spa or eat breakfast there due to our busy travel schedule. (Spa and breakfast looked great) This accommodation was one of highlights of our trip to Austria. We would definitely return to Schloss Prielau if we travel again to Austria.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

4/10 Poor

Munther, oman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel , must be improved
Old building and there is no elevator، or AC in the rooms. i found a lot of spiders inside my room and when i informed the staf they replied that its with decor.