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Empress Hotel HoChiMinh City

3.5 star property
Hotel with a 24-hour front desk, a short walk to Pham Ngu Lao Street
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Empress Hotel HoChiMinh City

Lobby
Porch
Lobby
Superior Room
Breakfast area

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
136 Bui Thi Xuan Street, District 1, Ho Chi Minh City
  • Pham Ngu Lao Street
    5 min walk
  • Bui Vien Walking Street
    6 min walk
  • Ben Thanh Market
    14 min walk
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    21 min drive

Room options

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Bar (on property)

Superior Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | Bathroom

Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Large Single Bed

Deluxe Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ho Chi Minh City

Empress Hotel HoChiMinh City puts you in the heart of Ho Chi Minh City, within just a 10-minute stroll of popular attractions like Pham Ngu Lao Street and Bui Vien Walking Street. Highlights at this hotel include a restaurant and in-room free WiFi. .Empress Cafe is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of car rentals on site. .Within a 20-minute walk of this 3.5-property class District 1 hotel, attractions include Ben Thanh Market and Saigon Square.

What's nearby

  • Pham Ngu Lao Street - 5 min walk
  • Bui Vien Walking Street - 6 min walk
  • Ben Thanh Market - 14 min walk
  • Saigon Square - 16 min walk
  • War Remnants Museum - 18 min walk

Getting around

  • Saigon Railway Station - 7 min drive
  • Ga Binh Trieu Station - 23 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 22 min drive

Restaurants

  • ‪맛찬들 - Matchandeul Bbq Premium, 6-8 Đường Tôn Thất Tùng, Phường Phạm Ngũ Lão, Quận 1, Hồ Chí Minh - ‬1 min walk
  • ‪Nuoc Ep Bui Thi Xuan - ‬1 min walk
  • ‪Mr Bean - ‬1 min walk
  • ‪Hủ tiếu cá Tôn Thất Tùng - ‬2 min walk
  • ‪Katinat Saigon Kafe - ‬1 min walk

About this property

Empress Hotel HoChiMinh City

Hotel with a 24-hour front desk, a short walk to Pham Ngu Lao Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Empress Hotel HoChiMinh City also features tour/ticket assistance, concierge services, and laundry facilities.

This 3.5-star Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 9 levels
  • Built in 1996
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Empress Hotel HoChiMinh City offers 60 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empress Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Empress Hotel HoChiMinh City

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Empress HoChiMinh City
Empress Hotel HoChiMinh City
Empress Hotel Ho Chi Minh City
Empress Hotel HoChiMinh City Ho Chi Minh City
Empress HoChiMinh City Ho Chi Minh City
Empress Hochiminh City
Empress Hotel HoChiMinh City Hotel
Empress Hotel HoChiMinh City Ho Chi Minh City
Empress Hotel HoChiMinh City Hotel Ho Chi Minh City

Frequently asked questions

What is the cancellation policy at Empress Hotel HoChiMinh City?

Empress Hotel HoChiMinh City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Empress Hotel HoChiMinh City?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Empress Hotel HoChiMinh City on 28 Nov 2024 start from AU$66.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Empress Hotel HoChiMinh City?

No, Empress Hotel HoChiMinh City does not offer an airport shuttle service.

Is there a bar or restaurant at Empress Hotel HoChiMinh City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Empress Hotel HoChiMinh City?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Empress Hotel HoChiMinh City?

No, pets and service animals are not allowed.

Empress Hotel HoChiMinh City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 138 reviews" "
Rating 8 - Good. 56 out of 138 reviews" "
Rating 6 - Okay. 27 out of 138 reviews" "
Rating 4 - Poor. 11 out of 138 reviews" "
Rating 2 - Terrible. 12 out of 138 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Sri

Stayed 3 nights in Jan 2023

10/10 Excellent

Khanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

2/10 Terrible

MINH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Khanh

10/10 Excellent

Dorothy, UK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From Daisy the receptionist 2 the hotel manager and all staff at the Empress were kind. helpful and very accommodating. We will go back again
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for buissness and vacation alike.
room is a bit small as mentioned but well arranged. Shower is great. Good service from the desk staff with helping to reccomand places, providing a city map helping book a taxi and etc...
Stayed 1 night in Mar 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, good location
Nice and quiet but still within walking distance to all the night life. Staff are all lovely - we liked the hotel so much we extended our stay twice. Only one complaint - the WiFi is slow and unreliable.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2018

2/10 Terrible

bruce, Sigon Viet Nam

Liked: Cleanliness
Disliked: Property conditions & facilities
got lied to about changing dates and was forced to pay after I paid Expedia. Expedia told me every thing was taken care of and after I arrived I found I was lied to by Expedia..
Stayed 3 nights in Nov 2018

10/10 Excellent

Sue, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel
My stay at the Empress Hotel was really good. The staff were so kind, friendly and helpful. They were informative of where to find places and made my stay very relaxing. My bedroom and ensuite were lovely and had everything I could possibly need. The breakfast room was bright and welcoming and the meal was perfect. On my last day there was a huge downpour and I got extremely wet on my way back for my luggage, Although I had checked out at noon, the staff let me use a small cloakroom to change out of my very wet clothes before leaving for the airport and my flight home to New Zealand. I can thoroughly recommend the Empress Hotel and will certainly be staying there again when I return to Vietnam in the New Year.
Stayed 5 nights in Sep 2017

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2017

2/10 Terrible

Kim

Disliked: Staff & service, property conditions & facilities, room comfort
Never stay at this hotel again
This place is way overpriced for their services and room type. U can get much better place for your money. The staff seems never happy. Why would u be this industry when u can never smile in front of your guest. We r paying them money not like asking for a free stay. And they absolutely not helpful. The breakfast choices are limited. And if u ever give them any negatives comments, they will not happy. I was giving my honest opinion about my check in experience and I got questions by the front desk the next morning as I was walking out. Not with the possitive attitude, more like questioning why I gave them a bad review. Absolute horrible. I will not recommend this place for my family and friends . I should of read other ppl reviews before I booked, no wonder this place looks dead all the time.
Stayed 4 nights in Jun 2017

8/10 Good

ash, tse

Liked: Staff & service
Disliked: Cleanliness, room comfort
Staffs are all very friendly , try to help in any means to provide comfort stay .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old bad hotel
Poor customer services, poor room services, lift not functioning properly. Got to pay 1 million vnd as deposit. I book a room for 2 persons but was told it was meant for 1 person; thus I had to pay extra 150,000 vnd for 2nd person per day; 3 days stay cost me extra 450,000 vnd....absurd ! Will not book this hotel again.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition of the hotel room was good.

4/10 Poor

Hai Sing

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at this hotel.
The hotel rips people off. When you bring a guest to stay with you, they insist on charging more money.

4/10 Poor

WAL, Sydney

Disliked: Staff & service, property conditions & facilities
Gone down hill
Used to be a cheap and cheerful place close to town in District 1. Now it is neither. Dining is pitiful. Room comfortable. Always used to provide free breakfast, but not any more.

6/10 Okay

khanh n.

Liked: Cleanliness, staff & service, room comfort
Visite my family
Good location, every year when i go to vietnam i always book this hotel, good services and nice

10/10 Excellent

tonyasiann

Liked: Cleanliness, staff & service, room comfort
good quality with the best discount price
verygood service , easy booking from orbizt website , safe hotel , clean room , location comtable but the price is the best discount i will comeback

2/10 Terrible

Steve, Seoul, South Korea

Disliked: Staff & service, property conditions & facilities
Don't stat here. Not friendly, rude.
Check in was horrible. They couldn't "find" my expedia reservation. They asked for $300 USD per night as "deposit"! Staff was rude, breakfast is a joke... the hotel's elevator didn't work half the time... there were 3 people at this hotel as guests, i see why. I heard hotel is closing down. they don't use their own check in counter, but a small desk as counter and turns the lights off in hotel. kinda scary.

6/10 Okay

Cindy, US

Just Ok!
Did not feel good/happy since they tried to ripped off my credit card by charging/putting 2 pending transactions with the amounts of $98 & $94 something for my 5 nights (actually I missed my first flight, and I got delayed/came late, so I lost 1 night. Just stayed there for 4 nights but paid for 5 nights) while I did pay everything up front with hotels.com, so I said that they don't have the right to charge that to my credit card account, and at first they denied saying that they just verified card, but then I showed them the proof/messages from my credit card company to show that they have been charged to my credit card account, and they were like they just wanted to make sure their bill is paid when I checked out. So I showed them the proof that I did pay everything with hotels.com, and they need to get that from hotels.com NOT from my credit card again or else I will make a big deal with them since they have no policy/rule to back up their ridiculous/unreasonable argument/nonsense while I have all the valid info. to show them as the evidence. So they did void these two invalid/so called verifications/transactions then.....LOL

2/10 Terrible

frequent traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recomended
we came mid of d nite rceptionist inconsiderate.suite room hot.a/c did not work.i complained they changed the room same suite same ac didnt work well.food(breakfast) was ordinary. lots of hotel in hcmc district 1 which are much better when it comes to service , room n staff -friendly definitely we won't use this hotel agen.

8/10 Good

Mathilde, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We spent a very good time in this hotel. People very nice, room comfortable and clean. Perfect.