Customs House Hotel

3.0 star property
Waterfront Hobart hotel in Hobart Central Business District with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Customs House Hotel

Marina
Superior Waterfront King Room | Terrace/patio
Front of property
Waterfront Studio Room
Breakfast, lunch, dinner served; seafood

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AU$210
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Brooke Street Pier
    2 min walk
  • Mona Ferry Terminal
    2 min walk
  • Franklin Square
    3 min walk
  • Hobart, TAS (HBA-Hobart Intl.)
    15 min drive

Room options

Waterfront Studio Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Superior Waterfront King Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

Waterfront Twin Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Queen Above Bar

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Waterfront King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Similar properties

About the area

Hobart

Customs House Hotel places you in the centre of Hobart, within a short 5-minute stroll of popular places like Salamanca Market and Salamanca Place. Highlights at this historic hotel include free cooked-to-order breakfast, a restaurant and a bar/lounge. .The restaurant, Customs House Restaurant, serves seafood and is open for breakfast, lunch and dinner. Vue Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute walk of this 3-property class Hobart Central Business District hotel include Constitution Dock and Hobart Cruise Terminal.

What's nearby

  • Salamanca Market - 4 min walk - 0.3 km
  • Salamanca Place - 5 min walk - 0.4 km
  • Constitution Dock - 6 min walk - 0.6 km
  • Franklin Wharf - 7 min walk - 0.6 km
  • Hobart Cruise Terminal - 11 min walk - 0.9 km

Getting around

  • Tasmanian Transport Museum Station - 14 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • ‪Brooke Street Pier - ‬2 min walk
  • ‪Grape Bar Bottleshop - ‬4 min walk
  • ‪Post Street Social - ‬2 min walk
  • ‪Telegraph Hotel - ‬1 min walk
  • ‪Peppina - ‬3 min walk

About this property

Customs House Hotel

Waterfront Hobart hotel in Hobart Central Business District with free breakfast
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1846
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Customs House Hotel offers 30 air-conditioned accommodations with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

What is the cancellation policy at Customs House Hotel?

Customs House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Customs House Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Customs House Hotel on 1 Dec 2024 start from AU$210.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Customs House Hotel?

The closest beach to Customs House Hotel is Long Beach (3.8 km).

Is Customs House Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Customs House Hotel is a hit with families.

Does Customs House Hotel serve breakfast?

Yeah, free cooked-to-order breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Customs House Hotel?

No, Customs House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Customs House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Customs House Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Customs House Hotel?

No, pets are not allowed.

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 772 reviews" "
Rating 8 - Good. 316 out of 772 reviews" "
Rating 6 - Okay. 83 out of 772 reviews" "
Rating 4 - Poor. 20 out of 772 reviews" "
Rating 2 - Terrible. 14 out of 772 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is an excellent place to stay. It's in the exciting precinct near Franklin Wharf, Constitution Dock and Salamanka Markets. Breakfast was included.
Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position on the waterfront. We were directly above the outdoor seating for the pub but noise levels weren’t an issue. Parked rental car on Davey St in front of St David’s park which is only a diagonal block away. Excellent breakfast included with proper coffee. All staff that we met were also very friendly.
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times at Custom House over the last 3 years. We love its convenient location, ease of stepping out the door and walk ability to everything. We especially liked the breakfast included in our accommodation package. Very prompt courteous service too.
Stayed 4 nights in Oct 2024

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, polite and helpful We ate our evening meal there which was fantasticThe breakfast was included menu choice amazing, hot breakfast and coffee delicious. Highly recommended. Our room had a view of the harbour. Very clean and spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Great location, great value for money
Stayed 1 night in Oct 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the staff were very helpful and friendly. Food and drinks were very nice. Beds were very comfy, would definitely go back. Breakfast was amazing!!
Stayed 2 nights in Oct 2024

8/10 Good

Sharon, Surges Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to Salamanca for eats and drinks. Felt safe with the only access to accommodation needing a pass card. Parking available within an easy walk for an extra cost.
Stayed 1 night in Oct 2024

10/10 Excellent

Lachlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised with how inexpensive this hotel was! Right on the waterfront, close to local restaurants, and very walkable to all’s of Hobart’s highlights. The included breakfast was the best hotel breakfast I have ever had. I would stay here again
Stayed 2 nights in Oct 2024

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

8/10 Good

Ashirwad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convinient, clean, courteous Friendly staff, enjoyed!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Melinda

Stayed 1 night in Aug 2024

8/10 Good

Karyn

Travelled with partner
Love this hotel, very central to many things (shops, restaurants, bars, Salamanca Markets, Battery Hill). It’s a very old building but rooms are refurbished and mostly well maintained and comfortable. Little bit neglected with cleaning this visit (lipstick still on a mug, 1 teaspoon for 2 people, bit of mould in the shower) but not deal breakers. Inclusion of breakfast is our favourite thing, and it’s very good! Staff in the restaurant were friendly & welcoming, especially the hostess who greeted us and took our orders, she was amazing! Overall a good option if you enjoy the waterfront, walking to places and somewhere that’s pretty good value.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position was so convenient! . And the food fantastic!
Stayed 4 nights in Aug 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and atmosphere. Complementary breakfast amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Nadeem

Stayed 4 nights in Jul 2024

8/10 Good

Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly hotel.
It was lovely to be back at Customs House. it is very friendly hotel with fun quirky rooms, a great location and a very tasty breakfast included. Just be aware you sometimes need to carry your suitcase up some short stairs.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa-May, Wodonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, room was large and comfortable- restaurant was great with fantastic staff - love the history
Stayed 2 nights in Jun 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lance, Vincentia

Stayed 1 night in Jun 2024