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Hoian Sincerity Hotel & Spa

4.0 star property
Hotel with a fitness centre, near Hoi An Market
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hoian Sincerity Hotel & Spa

Exterior
Outdoor pool, pool umbrellas, pool loungers
Junior Twin Room, Balcony, City View
Interior
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
No1 Le Dinh Tham, Hoi An, Quang Nam Province
  • Hoi An Museum
    16 min walk
  • Hoi An Historic Museum
    19 min walk
  • Assembly Hall of the Fujian Chinese Congregation
    19 min walk
  • Da Nang (DAD-Da Nang Intl.)
    44 min drive

Room options

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Rooms, Balcony

Connecting Rooms, Balcony | Room amenity

Connecting Rooms, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 57 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, Balcony, Pool View

Family Room, Balcony, Pool View

Family Room, Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Double Room, Balcony, City View

Junior Double Room, Balcony, City View

Junior Double Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Twin Room, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Junior Twin Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Single Beds

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4.7 out of 5, Exceptional, (451)
The price is AU$58
for 1 night
includes taxes & fees
28 Nov - 29 Nov
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About the area

Hoi An

Hoian Sincerity Hotel & Spa places you in the centre of Hoi An, within just a 15-minute stroll of Chuc Thanh Pagoda and Phuoc Lam Pagoda. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .A day of pampering can include massages and facials. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:00 AM. There's also the convenience of airport pick-up service. .Within a 30-minute walk of this 4-property class Cam Chau hotel, attractions include Hoi An Market and Hoi An Night Market.

What's nearby

  • Chua Cau - 3 min drive
  • Hoi An Market - 3 min drive
  • Hoi An Night Market - 3 min drive
  • An Bang Beach - 9 min drive
  • Cua Dai Beach - 11 min drive

Getting around

  • Da Nang Station - 26 min drive
  • Da Nang (DAD-Da Nang Intl.) - 43 min drive

Restaurants

  • ‪Golden Light Restaurant - ‬5 min walk
  • ‪ROM Vegetarian Bistro - Hoi An - ‬4 min walk
  • ‪HOME Coffee - ‬3 min walk
  • ‪Chuyen - ‬1 min walk
  • ‪Tin Tin - ‬1 min walk

About this property

Hoian Sincerity Hotel & Spa

Hotel with a fitness centre, near Hoi An Market
Hoian Sincerity Hotel & Spa offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Spa services, barbecue grills, and tour/ticket assistance are also featured at Hoian Sincerity Hotel & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

  • 1 building
  • 70 guestrooms or units
  • 5 levels
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hoian Sincerity Hotel & Spa offers 70 air-conditioned accommodations with computers and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch LED televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 345000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Frequently asked questions

What is the cancellation policy at Hoian Sincerity Hotel & Spa?

Hoian Sincerity Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hoian Sincerity Hotel & Spa?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Hoian Sincerity Hotel & Spa on 17 Nov 2024 start from AU$57.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hoian Sincerity Hotel & Spa?

The closest beach to Hoian Sincerity Hotel & Spa is My Khe Beach (21.5 km).

Is there a spa on site at Hoian Sincerity Hotel & Spa?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Hoian Sincerity Hotel & Spa have a pool?

Hoian Sincerity Hotel & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Hoian Sincerity Hotel & Spa a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hoian Sincerity Hotel & Spa.

Is Hoian Sincerity Hotel & Spa family-friendly?

You bet! With amenities such as a children's pool and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Hoian Sincerity Hotel & Spa is a hit with families.

Does Hoian Sincerity Hotel & Spa serve breakfast?

Yep, cooked-to-order brekkie is available daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hoian Sincerity Hotel & Spa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hoian Sincerity Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hoian Sincerity Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hoian Sincerity Hotel & Spa?

No, only service animals are allowed.

Hoian Sincerity Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 701 out of 1000 reviews" "
Rating 8 - Good. 252 out of 1000 reviews" "
Rating 6 - Okay. 39 out of 1000 reviews" "
Rating 4 - Poor. 4 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended our stay
The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
Stayed 4 nights in Jul 2024

10/10 Excellent

Vu

Stayed 1 night in Jul 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMEND
The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
Stayed 4 nights in May 2024

10/10 Excellent

Ronald, St Pete Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

RICHARD, CHICAGO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel

10/10 Excellent

elizabeth

Travelled with partner
Liked: Amenities
Such great service, and really convenient with the shuttle to the old town and beach
Stayed 3 nights in Feb 2024

8/10 Good

Maria Thi

Travelled with family and small children
Liked: Staff & service, amenities
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Not sure what star rating the hotel is but the service was what you’d expect from a 5 star hotel. Very warm, welcoming and helpful. The hotel has clearly tried their best to make guests feel comfortable. Shuttle buses, designated beach umbrella and chairs and great breakfast. I’ve read other reviews about shuttle buses being too full but we never experienced it. A special mention regarding the wonderful service we received from Flora, Snow and Win and other staff (including cleaning staff) from 30 Nov to 3 Dec who I didn’t get the names of. Highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

Makayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff went above and beyond to make sure we were comfortable and had a great experience. I hurt my foot earlier in the week and the ladies at the front desk (especially Jasmine) went above and beyond to get crutches delivered to me and to make sure I was cared for at all times… so sweet! I’d recommend this hotel to anyone.

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
Stayed 5 nights in Jul 2023

10/10 Excellent

XUNJIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It may not be as lavish as 5 star international hotel chain, but the staff were really attentive and always genuine in their service. Top notch hospitatily! Rooms were spotless and clean after every housekeeping. Any maintanence defects (blown light bulbs) were immediately addressed. Overall a pleasant 3 nights stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
Stayed 2 nights in Jan 2023

10/10 Excellent

Rebeca Lissette, Managua

Travelled with family
Liked: Cleanliness, staff & service
Great staff. Very good service. The room was comfortable and very clean. Good value.
Stayed 1 night in Mar 2023

10/10 Excellent

Soumya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could give this hotel 10 stars I would. This amazing hotel was the highlight of our Vietnam Stay for many reasons. My husband and I got upgraded to a nice suite that was spacious, clean, cozy, and comfortable (not to mention it was quiet and located away from all the noise)! The staff were all so incredibly welcoming and hospital. When we checked in, I was feeling a bit under the weather and the kind receptionist sent ginger tea up to my room to make me feel better which I will never forget. They even helped arrange our trip to Ba Na hills very last minute when we decided to go see the Golden Bridge. The breakfast spread was awesome every morning which is a huge plus when traveling. We would definitely recommend this hotel to anyone visiting Hoi An! It is a must stay. My husband and I will definitely choose this location again if we come back to visit!

10/10 Excellent

Siong Guan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.

10/10 Excellent

Douglas

Stayed 4 nights in Dec 2022

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel and super friendly, english speaking staff. They have free bikes that you can use to bike into the center of Hoi An or to the beach. There are also several nice spas w/in a few blocks of the hotel. Very efficient check in. They let us check in early and strived to accommodate. They also can easy arrange you a pickup from the Da Nang Airport ($15 from airport to hotel) and a transfer from Hoi An to Hue. Highly recommend and good value for the money.
Stayed 1 night in Dec 2022

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Very helpful staff. The staff on the front desk were lovely and couldn’t have been more helpful, they also spoke very good English. Very quiet location with free bicycle hire to get to the town and beach which doesn’t take long. The town is also walkable (25 mins). Lovely breakfast too.
Stayed 3 nights in Nov 2022

8/10 Good

stephanie

Stayed 3 nights in Jun 2022

6/10 Okay

Brian

Liked: Staff & service, room comfort
Staff friendly and helpful with good English. Bikes were poorly maintained and need to be renewed. Room could have been cleaned better.
Stayed 4 nights in May 2022

8/10 Good

Mick, Bolton UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and efficient.Comfortable room.Good location.Even a laptop in your room for use although I didn't use it.Would stay again when in Hoi an.
Stayed 7 nights in Feb 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay here
My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.
Stayed 27 nights in Mar 2020

10/10 Excellent

V, Dehradun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property provides complimentary bus shuttle to its guests. The buffet breakfast was simply grand and the rooms were extremely spacious. The staff were super friendly.
Stayed 3 nights in Mar 2020

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didn’t expect This hotel was very affordable and exceeded our expectations
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely staff. Food excellent. Regular shuttle bus to town and the beach, plenty of recommendations of places to go around the local area
Stayed 4 nights in Feb 2020