See all properties
Save

Kowloon Shangri-La, Hong Kong

5.0 star property
Family-friendly Kowloon hotel in Tsim Sha Tsui with 7 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kowloon Shangri-La, Hong Kong

View from room
Pool
Exterior
Deluxe Twin Room | View from room
7 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
64 Mody Road, Kowloon
  • Tsim Sha Tsui Promenade
    1 min walk
  • Avenue of Stars
    5 min walk
  • K11 Art Mall
    5 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    32 min drive

Room options

View all photos for Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Side Harbour View King Room

Deluxe Side Harbour View King Room

Deluxe Side Harbour View King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

View from room

Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 45 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Deluxe Twin Room with Club Lounge Access

Premium bedding, in-room safe, desk, blackout curtains

Horizon Club Deluxe Twin Room with Club Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Harbour View Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Harbour View Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 45 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Deluxe Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Harbour View King Room with Club Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King Room with Club Lounge Access

Horizon Club Deluxe King Room with Club Lounge Access

Horizon Club Deluxe King Room with Club Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 42.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View King Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Harbour View King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 45 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Side Harbour View Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Side Harbour View Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 42 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 42.0 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Harbour View Suite with Horizon Club Lounge Access

Premier Harbour View Suite with Horizon Club Lounge Access

Premier Harbour View Suite with Horizon Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 100 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with Horizon Club Lounge Access

Executive Suite with Horizon Club Lounge Access

Executive Suite with Horizon Club Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite with Horizon Club Lounge Access

Harbour View Suite with Horizon Club Lounge Access

Harbour View Suite with Horizon Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 88 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Sheraton Hong Kong Hotel & Towers
Pool
Hot tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1015)
The price is AU$784
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Sheraton Hong Kong Hotel & Towers

About the area

Kowloon

A family-friendly stay in the heart of Kowloon awaits you at Kowloon Shangri-La, Hong Kong. Within a short 5-minute stroll, you'll find Tsim Sha Tsui Promenade and Avenue of Stars. Highlights at this hotel include 7 restaurants, a full-service spa and a gym. .A day of pampering at Health Club can include massages and body wraps along with access to the sauna. The restaurant, Angelini, serves Italian cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Tsim Sha Tsui hotel include K11 Art Mall and Kowloon Mosque and Islamic Centre.

What's nearby

  • K11 Art Mall - 5 min walk
  • Tsim Sha Tsui Star Ferry Pier - 13 min walk
  • Harbour City - 14 min walk
  • Hong Kong Convention and Exhibition Centre - 7 min drive
  • Hong Kong - Macau Ferry Terminal - 7 min drive

Getting around

  • Whampoa Station - 2 min drive
  • Hong Kong East Tsim Sha Tsui Station - 6 min walk
  • Hong Kong International Airport (HKG) - 32 min drive

Restaurants

  • ‪Woodlands - ‬3 min walk
  • ‪Café Kool - ‬1 min walk
  • ‪Lei Garden Restaurant 利苑酒家 - ‬2 min walk
  • ‪Boticario Bar And Grill - ‬3 min walk
  • ‪Lobby Lounge - ‬2 min walk

About this property

Kowloon Shangri-La, Hong Kong

Family-friendly Kowloon hotel in Tsim Sha Tsui with 7 restaurants
Kowloon Shangri-La, Hong Kong offers its guests a full-service spa, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, a meeting room, and limo/town car service are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Kowloon Shangri-La, Hong Kong. Parking is available for a fee.

Smoking is allowed in designated areas at this Kowloon hotel.

  • 1 building
  • 679 guestrooms or units
  • 21 levels
  • 7 dining venues
  • Built in 1981
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Kowloon Shangri-La, Hong Kong offers 679 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. This Kowloon hotel provides complimentary wired and wireless Internet access.

Bathrooms include dressing gowns, slippers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Health Club. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, German, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 600 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 368 for adults and HKD 368 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Angelini
  • Cafe Kool
  • Nadaman
  • Shang Palace
  • Tapas Bar

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kowloon Shangri-La, Hong Kong

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 368 for adults and from HKD 368 for children
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kowloon Hong Kong Shangri-La
Kowloon Shangri-La Hong Kong
Shangri-La Hotel Kowloon Hong Kong
Shangri-La Kowloon Hong Kong
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong Hotel
Shangri-La Hong Kong Hotel
Shangri-La Hong Kong
Kowloon Shangri La, Hong Kong
Kowloon Shangri-La, Hong Kong Hotel
Kowloon Shangri-La, Hong Kong Kowloon
Kowloon Shangri-La, Hong Kong Hotel Kowloon

Frequently asked questions

What is the cancellation policy at Kowloon Shangri-La, Hong Kong?

Kowloon Shangri-La, Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kowloon Shangri-La, Hong Kong?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Kowloon Shangri-La, Hong Kong on 1 Dec 2024 start from AU$310.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kowloon Shangri-La, Hong Kong?

Yep, Kowloon Shangri-La, Hong Kong has valet parking for HKD 600 per night.

Are there any beaches close to Kowloon Shangri-La, Hong Kong?

Yep, Kowloon Shangri-La, Hong Kong is a short 13-minute walk from Hung Hom Promenade.

Is there a spa on site at Kowloon Shangri-La, Hong Kong?

Yep, Health Club is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What luxury perks are available at Kowloon Shangri-La, Hong Kong?

Kowloon Shangri-La, Hong Kong features a full-service spa, a health club and 7 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Kowloon Shangri-La, Hong Kong a romantic place to stay?

A Michelin-starred restaurant and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Kowloon Shangri-La, Hong Kong.

Is Kowloon Shangri-La, Hong Kong family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Kowloon Shangri-La, Hong Kong is a hit with families.

Does Kowloon Shangri-La, Hong Kong serve breakfast?

Sure does, buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Kowloon Shangri-La, Hong Kong?

No, Kowloon Shangri-La, Hong Kong does not offer an airport shuttle service.

Is there a bar or restaurant at Kowloon Shangri-La, Hong Kong?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kowloon Shangri-La, Hong Kong?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kowloon Shangri-La, Hong Kong?

No, pets and service animals are not allowed.

Kowloon Shangri-La, Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1017 reviews" "
Rating 8 - Good. 226 out of 1017 reviews" "
Rating 6 - Okay. 50 out of 1017 reviews" "
Rating 4 - Poor. 16 out of 1017 reviews" "
Rating 2 - Terrible. 13 out of 1017 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

hyuck

Stayed 2 nights in Jul 2024

10/10 Excellent

Tiong Ho Brad

Stayed 3 nights in Jul 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. But restaurants and room service should run later, particularly in a city such as Hong Kong.
Stayed 2 nights in Jul 2024

4/10 Poor

Andrea

Liked: Room comfort
Disliked: Cleanliness, staff & service
Service so bad
Longest check-in I’ve ever experienced. When we got a room it smelled cigarettes and smoke so badly - asked to change but they only provided a odour-absorbing spray which didn’t work at all. Breakfast was superb tho.
Stayed 1 night in Jul 2024

6/10 Okay

Zhuozhi

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

TONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

lavina j

Stayed 4 nights in Jul 2024

8/10 Good

RUBING

Liked: Cleanliness, staff & service, amenities
Kowloon Shangri-La is a bit aged and outdated, location is excellent, staff is nice, but not the amenities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Uthumporn

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options too expensive.
Stayed 4 nights in Jul 2024

8/10 Good

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is lovely, but the hotel needs to be modernized.
Stayed 1 night in Mar 2024

10/10 Excellent

Uthumporn

Stayed 1 night in Jul 2024

8/10 Good

Bumhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 3 nights in Jul 2024

10/10 Excellent

Ho Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall, good space for the room. Hotel also has very good gym
Stayed 2 nights in Jul 2024

6/10 Okay

Vincent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Old
Stayed 2 nights in Jun 2024

10/10 Excellent

leo rong hui, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in May 2024

10/10 Excellent

Constantin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was really unique was the magnificent panorama seen from the room. The size of the suite 827 is also excellent. Good buffet breakfast.
Stayed 2 nights in Jun 2024

8/10 Good

Michele, Broadbeach Waters

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful location. The subway station is just right outside. Staffs are super friendly. Although the hotel is fairly old but the room size is bigger than most of new hotels. It good for family if you want to add extra bed.
Stayed 4 nights in May 2024

8/10 Good

Duo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A personal favorite for 40 years
Stayed 2 nights in Jun 2024

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hub in Hong Kong.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alwaleed, Doha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the Shangri La Kowloon is fantastic but there were a lot of the staff who lacked a lot in training and communication something I didn’t experience in previous stays at this property when perfection was the order of the day
Stayed 5 nights in Jun 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located next to the TST East station. The staff at the Horizon Club are extremely polite and gave us excellent service. In particular, the Horizon Club manager, Hayden Kwan was very welcoming and attended to my aged parents' needs really well.
Stayed 3 nights in Jun 2024