Ratings based on 348 Verified Reviews
Real reviews from guests who’ve stayed
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 8 Oct. 2024 on Expedia
It was new, and had no problems with our stay
Comment from Hotel Management
11 Oct. 2024 by Nik, Hotel Management
Dear Valued Guest, Thank you for choosing to stay with us.
by A verified traveller
Unclean Room Equipped with Lighter and Crack Pipe
Posted 6 Oct. 2024 on HotelsOnce I checked in and got my key, I went to my room to discover it had not been cleaned, there was trash all on the floor, and the bed was not made. Instead of getting me a new room, the clerk said to give them 10 minutes to clean it. Upon my return, the room was straightened up to say the least. There was another guest who complained that she had to complain 4 times for them to actually come to her room and clean it properly. As i was unpacking, I noticed something between the couch cushions, so I pulled out what I discovered to be a lighter and a crack pipe. I called the front desk to alert them to what i found because this was supposed to be a non-smoking room. The response I received was that I'll let the manager know. I was pissed, and if not for the fact I needed to get up early, I would've requested a refund and left. I would never ever stay here again and would never recommend this hotel to anyone ever. If I could give 0 stars, I would.
Comment from Hotel Management
6 Oct. 2024 by ABVI, Hotel Management
Dear Valued Guest, we apologize for the inconvenience. We will surely look into this issues and address them right away. Guest satisfaction is important to us and we will surely discuss preventative measures with the staff. Thank you for choosing to stay with us.
by A verified traveller
Food
Posted 27 Sep. 2024 on HotelsU have to add some breakfast option
Comment from Hotel Management
27 Sep. 2024 by Nik, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Americas Best Value Inn and Suites Kingwood IAH Airport. Your suggestions have been acknowledged and we will surely work on it. We look forward to see you again!
by A verified traveller
Posted 24 Sep. 2024 on Hotels
Comment from Hotel Management
27 Sep. 2024 by Nik, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Americas Best Value Inn and Suites Kingwood IAH Airport. We look forward to see you again!
by A verified traveller
Posted 22 Sep. 2024 on Expedia
Comment from Hotel Management
22 Sep. 2024 by ABVI, Hotel Management
Dear Valued Guest, Thank you for choosing to stay with us.
by A verified traveller
Posted 22 Sep. 2024 on Hotels
Comment from Hotel Management
27 Sep. 2024 by Nik, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Americas Best Value Inn and Suites Kingwood IAH Airport. We look forward to see you again!
by A verified traveller
Best Value Says It
Posted 22 Sep. 2024 on HotelsGood value. Half the price of very nice hotels. Worth the price.
Comment from Hotel Management
27 Sep. 2024 by Nik, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Americas Best Value Inn and Suites Kingwood IAH Airport. We look forward to see you again!
by A verified traveller
Posted 21 Sep. 2024 on Hotels
Comment from Hotel Management
27 Sep. 2024 by Nik, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Americas Best Value Inn and Suites Kingwood IAH Airport. We look forward to see you again!
by A verified traveller
Posted 20 Sep. 2024 on Hotels
Comment from Hotel Management
27 Sep. 2024 by Nik, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Americas Best Value Inn and Suites Kingwood IAH Airport. We look forward to see you again!
by A verified traveller from Killeen
Posted 11 Sep. 2024 on Expedia
My biggest complaint I already shared with the front desk. There is a major tub drainage issue in room 115. The bathroom floor floods when you’re showering. I did have several flies in my room when we walked in the room I killed them. I carry Lysol and sanitizer spray with me to use so yea I did spray the room and linen down. I also removed my linen so housekeeping had easier access to finish cleaning up. If the bathroom is not out of order in the lobby please don’t put a sign there I arrived after a 300mi trip and the bathroom I needed upon checking in. Thank you for letting me use the restroom in the lobby.
Comment from Hotel Management
12 Sep. 2024 by Nik, Hotel Management
Dear Valued Guest, Thank you choosing to stay with us. We heard you and we would surely address all the things you have shared with us for better guest experience. We look forward to have you again.