Hyatt Regency Hua Hin

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Regency Hua Hin

3 outdoor pools, open 7 AM to 6:30 PM, pool umbrellas, pool loungers
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Premium bedding, in-room safe, desk, soundproofing
Lobby
Hair dryer, dressing gowns, slippers, towels

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
The price is AU$170
includes taxes & fees
30 Nov - 1 Dec

Explore the area

Map
91 Hua Hin Khao Takiap Road, Hua Hin, Prachuap Khiri Khan, 77110
  • Cicada Market
    4 min walk
  • Hua Hin Beach
    5 min walk
  • Tamarind Night Market
    6 min walk
  • Hua Hin (HHQ-Hua Hin Intl.)
    20 min drive

Room options

Club Room, 2 Single Beds (Club Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed (Club Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Club Access)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Balcony (Barai)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Dining table
  • 149 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room (2 Twin Beds)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Room, Pool Access (2 Twin Beds)

Highlights

Garden
Patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Room, Pool Access (1 King Bed)

Highlights

Garden
Patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Barai Pool)

Highlights

Garden
Patio
Soundproofed
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
  • 149 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Dining table
  • 138.8 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds (Club Access)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 46.3 sq m
  • Sleeps 4
  • 2 Single Beds

Regency, Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 85 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room (1 King Bed)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe King Room With Club Access

  • Sleeps 2
  • 1 King Bed

King Room With Pool Access

  • Sleeps 3
  • 1 King Bed

The Barai Balcony Suite

  • Sleeps 3
  • 1 King Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

1 King Bed Deluxe

  • Sleeps 3
  • 1 King Bed

Premier Suite

  • Sleeps 3
  • 1 King Bed

Regency Executive Suite

  • Sleeps 3
  • 1 King Bed

2 Twin Beds Deluxe

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room With Club Access

  • Sleeps 2
  • 2 Single Beds

Twin Room With Club Access

  • Sleeps 2
  • 2 Single Beds

King Room

  • Sleeps 3
  • 1 King Bed

King Room With Club Access

  • Sleeps 3
  • 1 King Bed

2 Twin Beds Pet Friendly Deluxe

  • Sleeps 2
  • 2 Single Beds

Pet Friendly Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Twin Room With Pool Access

  • Sleeps 2
  • 2 Single Beds

The Barai Pool Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hua Hin

A luxury stay in Hua Hin awaits you at Hyatt Regency Hua Hin. Within just a 10-minute stroll, you'll find Cicada Market and Tamarind Night Market. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Figs, serves Italian cuisine and is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site free kids' club and 24-hour gym. 4305 square feet (400 square metres) of event facilities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and pet-sitting services. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 5-property class Nong Kae hotel include BlúPort Hua Hin Resort Mall and Vana Nava Hua Hin Water Park.

What's nearby

  • Cicada Market - 4 min walk
  • Tamarind Night Market - 6 min walk
  • BlúPort Hua Hin Resort Mall - 20 min walk
  • Vana Nava Hua Hin Water Park - 6 min drive
  • Hua Hin Night Market - 7 min drive

Getting around

  • Suan Son Pradipat Railway Station - 7 min drive
  • Hua Hin (HHQ-Hua Hin Intl.) - 20 min drive

Restaurants

  • ‪Cicada Market Dessert Hall - ‬4 min walk
  • ‪ข้าวต้ม บ้านโป่ง - ‬5 min walk
  • ‪Regency Club Lounge - ‬6 min walk
  • ‪Trattoria By Andreas - ‬6 min walk
  • ‪Niyom Smith - ‬4 min walk

About this property

Hyatt Regency Hua Hin

Luxury hotel on the beach, with 3 outdoor swimming pools
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Hyatt Regency Hua Hin, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hyatt Regency Hua Hin was completed in May 2019.

Smoking is allowed in designated areas at this 5-star Hua Hin hotel.

  • 213 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 4305 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 2002
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Hyatt Regency Hua Hin offers 213 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include dressing gowns, slippers and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in May 2019.

The on-site spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, French, German, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 1,000 for adults and THB 500 for children
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Figs
  • McFarland House
  • You and Mee

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Beach toys
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Highchair
  • In-room refrigerator
  • Mini golf
  • Musical instrument
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,305 square feet of conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (69 centimetre high)
  • Lift (157 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: THB 1000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for THB 1892 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1000 for adults and from THB 500 for children
  • Pet fee: THB 1000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1892 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 7 AM to 6:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hua Hin Hyatt
Hua Hin Hyatt Regency
Hua Hin Regency
Hua Hin Regency Hyatt
Hyatt Hua Hin
Hyatt Regency Hotel Hua Hin
Hyatt Regency Hua Hin
Regency Hua Hin
Regency Hyatt Hua Hin
Hyatt Regency Hua Hin Hotel Hua Hin
Hyatt Regency Hua Hin Hotel

Frequently asked questions

What is the cancellation policy at Hyatt Regency Hua Hin?

Hyatt Regency Hua Hin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Hua Hin?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Hua Hin on 30 Nov 2024 start from AU$170.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Hua Hin?

Yep, Hyatt Regency Hua Hin has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Hyatt Regency Hua Hin?

Yep, Hyatt Regency Hua Hin is a short 5-minute walk from Hua Hin Beach. Fun beach activities include snorkelling, windsurfing and sailing. You can also find boat tours.

Is there a spa on site at Hyatt Regency Hua Hin?

Yep, there is an onsite spa at Hyatt Regency Hua Hin. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hyatt Regency Hua Hin have a pool?

Hyatt Regency Hua Hin has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7 AM to 6:30 PM.

Does Hyatt Regency Hua Hin have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Regency Hua Hin?

Hyatt Regency Hua Hin features 3 outdoor pools, a full-service spa and free beach cabanas. All guestrooms come with premium bedding and 24-hour room service.

What makes Hyatt Regency Hua Hin a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Hua Hin.

Is Hyatt Regency Hua Hin family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and highchairs in the guestrooms, it's no surprise that Hyatt Regency Hua Hin is a hit with families.

Does Hyatt Regency Hua Hin serve breakfast?

Yeah, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hyatt Regency Hua Hin?

No, Hyatt Regency Hua Hin does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Hua Hin?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Hua Hin?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Hua Hin?

Cats and dogs are welcome at Hyatt Regency Hua Hin, with pet-sitting services and food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Hyatt Regency Hua Hin?

There is a golf course next to Hyatt Regency Hua Hin.

Hyatt Regency Hua Hin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 404 out of 562 reviews" "
Rating 8 - Good. 112 out of 562 reviews" "
Rating 6 - Okay. 29 out of 562 reviews" "
Rating 4 - Poor. 12 out of 562 reviews" "
Rating 2 - Terrible. 5 out of 562 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Viphu

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed about the condition of the hotel. Very old and outdated. Indeed not a 5-star hotel dispute the rating.
Stayed 10 nights in Jul 2024

10/10 Excellent

WILLIAM KENNETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tranquility of the property
Stayed 7 nights in Jul 2024

10/10 Excellent

Menal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational trip.
What can I say. The Barai and its team Kung , Pahmai and Mo - the butler service was outstanding. The McFarland healthy food was the best breakfast we have ever had. The spa - was superb and Pim was the best masseuse I have ever had.
Stayed 4 nights in Jul 2024

10/10 Excellent

Satvinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 6 nights in Jul 2024

10/10 Excellent

Kwanghyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Everything!
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff was fantastic, nothing was too much trouble. The extremely clean pool and beach could be one of the best in Thailand. We would highly recommend the Thai menu in the restaurant and the choice of food for the breakfast service was amazing. Sara and Tai in the Hotel Club Lounge were extremely welcoming and looked after us on our Anniversary. Also a big thankyou to Marco for making our visit so special.
Stayed 6 nights in May 2024

10/10 Excellent

Aik Boon Danny

Stayed 2 nights in Mar 2024

6/10 Okay

Lenneth

Travelled with family
The water pressure in the shower was perfect. AC unit in our room was nice and not noisy at all.
Stayed 5 nights in May 2024

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it’s a nice hotel but it lacks proper room accommodations fo the disabled. The “accesible” room was to smell for wheelchair udse and the bathroom didn’t have proper grab bars by by the=toilet or in the shower so was unusable for people with mobility and balscecisde disabilities Ike I have.
Stayed 1 night in May 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

6/10 Okay

Andrei

Liked: Cleanliness, staff & service
This Hyatt is an over priced hotel, you can get the same service and quality of stay from plenty of hotels in the vicinity with just 3-4 stars. It’s the same as paying extra money for Nikey shoes, the extra money only gets you the brand name and nothing more.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mariko

Stayed 3 nights in Mar 2024

10/10 Excellent

chung mao

Stayed 2 nights in Mar 2024

6/10 Okay

Astrid

Stayed 9 nights in Mar 2024

8/10 Good

Vesa

Stayed 14 nights in Feb 2024

10/10 Excellent

G

Stayed 7 nights in Mar 2024

10/10 Excellent

Ruthaithip

Stayed 2 nights in Mar 2024

8/10 Good

Tsui Flora Ho

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The refurbished rooms were nice.
Stayed 4 nights in Dec 2023

10/10 Excellent

Magnus

Stayed 8 nights in Feb 2024

10/10 Excellent

Tiina

Stayed 9 nights in Feb 2024

8/10 Good

Niki, St Albert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is well maintained and very clean. Beautiful grounds and pools. We had problems getting our rooms. When we checked in the receptionist kept saying our rooms weren’t ready and would have to be reconfigured. It took three hours and my room had to be changed as I had an injury and could not climb the stairs and make the walk to the remote room I was I itially given. Once this was corrected the rest of the stay was great!
Stayed 4 nights in Jan 2024

10/10 Excellent

Aman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

i. de

Stayed 7 nights in Jan 2024