2/10 Terrible
Kaylene D.
29 Dec 2024
Beware
I conducted my search on Vrbo for accommodation for 4 people. The booking processed 1 person and a guest only which I only found and I was told to pay extra 2 days before we arrived. I tested by searching the property again for 4 guests and the cost was the same as my original booking. When I pointed this out to the owner I was told I would have been contacted after booking and paying and informed of additional charges for the 3rd & 4th person. This shouldn't happen.Two days prior to our arrival I received four pages of instructions and rules, including what we would be charged for electricity above their limit, not allowed to use air-conditioning during the day and whatever items you used needed to be replaced. The instructions stated breakfast cereal, tea and coffee were supplied. There was no breakfast cereal.When we arrived the villa looked nice however water covered the floor of 1 toilet and another toilet was blocked. Not fixed until the next day then the second night there was no water. Town water supply cut off and the water tank empty and not filled until the next day. When the water was restored with the tank it was filthy. Finally had clean water that night.I believe guests considering this villa should be told prior to booking of the rules and additional costs so they can make an informed decision whether to rent.This information is true and correct and has been reported to Vrbo (Stayz).
Kaylene D.
Stayed 7 nights in Dec 2024