Melia Vinpearl Hue (Hue, VNM): Reviews & Deals from AU$115

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Luxury hotel with 2 restaurants and full-service spa

Where to?

Dates

April 2025

May 2025

Indoor pool, open 6:00 AM to 8:00 PM, pool loungers

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Room service
Laundry

includes taxes & fees

6 May - 7 May

Explore the area

50A Hung Vuong, Hue

Truong Tien Bridge
‪7 min walk‬
Dong Ba Market
‪17 min walk‬
Imperial City
‪3 min drive‬
Hue (HUI-Phu Bai Intl.)
‪27 min drive‬

Room options

Suite (3)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Hairdryer

81 sq m
City view
Sleeps 3
1 King Bed

Suite, 2 Bedrooms

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Separate bath and shower

117 sq m
City view
Sleeps 4
1 King Bed and 2 Single Beds

Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Private bathroom

81 sq m
City view
Sleeps 2
1 King Bed

Suite (2+1)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Hairdryer

81 sq m
City view
Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room (3)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Hairdryer

47 sq m
City view
Sleeps 3
1 King Bed

Premium Room, View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Private bathroom

47 sq m
City view
Sleeps 2
1 King Bed OR 2 Single Beds

Premium Room (with view, 2+1)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Hairdryer

47 sq m
City view
Sleeps 3
1 King Bed

The Level Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Private bathroom

81 sq m
City view
Sleeps 2
1 King Bed

Premium Room, View (3)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Hairdryer

47 sq m
City view
Sleeps 3
1 King Bed OR 2 Single Beds

The Level Deluxe Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Private bathroom

36 sq m
City view
Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Room (2+1)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Hairdryer

36 sq m
City view
Sleeps 3
1 King Bed OR 2 Single Beds

Deluxe Room (3)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Hairdryer

36 sq m
City view
Sleeps 3
1 King Bed OR 2 Single Beds

Premium Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Private bathroom

47 sq m
City view
Sleeps 2
1 King Bed

Premium Room (2+1)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Hairdryer

46.3 sq m
City view
Sleeps 3
1 King Bed

Family Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Separate bath and shower

72 sq m
City view
Sleeps 4
1 King Bed and 2 Single Beds

Deluxe Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Private bathroom

36 sq m
City view
Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Room, 2 Bedrooms (5+1)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

2 bedrooms

Premium bedding

Blackout curtains

72 sq m
City view
Sleeps 6
1 King Bed and 2 Single Beds

Two Bedroom Deluxe (5)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

2 bedrooms

Premium bedding

Blackout curtains

72 sq m
City view
Sleeps 5
1 King Bed and 2 Single Beds

The Level Premium with Views

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

Private bathroom

47 sq m
City view
Sleeps 2
1 King Bed OR 2 Single Beds

Two Bedroom Deluxe (6)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

2 bathrooms

72 sq m
City view
Sleeps 6
1 King Bed and 2 Single Beds

Deluxe Room, 2 Bedrooms (4+1)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

2 bedrooms

Premium bedding

Blackout curtains

72 sq m
City view
Sleeps 5
1 King Bed and 2 Single Beds

Deluxe Room, 2 Bedrooms (4+2)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

2 bedrooms

Premium bedding

Blackout curtains

72 sq m
City view
Sleeps 6
1 King Bed and 2 Single Beds

Presidential Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

2 bedrooms

Premium bedding

Blackout curtains

247 sq m
City view
Sleeps 4
1 King Bed and 2 Single Beds

Presidential Suite (5)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

2 bedrooms

Premium bedding

Blackout curtains

247 sq m
City view
Sleeps 5
1 King Bed and 2 Single Beds

Presidential Suite (4+1)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

2 bedrooms

Premium bedding

Blackout curtains

247 sq m
City view
Sleeps 5
1 King Bed and 2 Single Beds

Two Bedroom Deluxe

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

2 bedrooms

Premium bedding

Blackout curtains

72 sq m
City view
Sleeps 4
1 King Bed and 2 Single Beds

Suite, 2 Bedrooms (4+2)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

2 bathrooms

117 sq m
City view
Sleeps 6
1 King Bed and 2 Single Beds

Suite, 2 Bedrooms (5+1)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

2 bedrooms

Premium bedding

Blackout curtains

117 sq m
City view
Sleeps 6
1 King Bed and 2 Single Beds

Suite, 2 Bedrooms (5)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

2 bathrooms

117 sq m
City view
Sleeps 5
1 King Bed and 2 Single Beds

Suite, 2 Bedrooms (6)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

2 bathrooms

117 sq m
City view
Sleeps 6
1 King Bed and 2 Single Beds

Suite, 2 Bedrooms (4+1)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Blackout curtains

2 bathrooms

117 sq m
City view
Sleeps 5
1 King Bed and 2 Single Beds

Two Bedroom Deluxe

Sleeps 4
2 Single Beds and 1 King Bed

Premium Room with View

Sleeps 2
1 King Bed OR 2 Single Beds

Two Bedroom Suite

Sleeps 4
1 King Bed and 2 Single Beds

The Level Deluxe Room

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Room

Sleeps 2
1 King Bed OR 2 Single Beds

Suite

Sleeps 2
1 King Bed

The Level Premium Room With Views

Sleeps 2
1 King Bed OR 2 Single Beds

Presidential Suite

Sleeps 4
2 Single Beds and 1 King Bed

Premium Room

Sleeps 2
1 King Bed

The Level Suite

Sleeps 2
1 King Bed

About the area

Hue

A luxury stay in the heart of Hue awaits you at Melia Vinpearl Hue. Within just a 10-minute stroll, you'll find Truong Tien Bridge and Hue Night Walking Street. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at YHI Spa can include hot stone massages and body treatments along with access to the sauna and hot tub. At the hotel's own poolside bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, sauna and pool loungers. Meeting rooms and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Hue City Centre hotel include Perfume River and Nguyen Dinh Chieu Walking Street.

What's nearby

Truong Tien Bridge - 7 min walk - 0.7 km
Hue Night Walking Street - 7 min walk - 0.7 km
Dong Ba Market - 17 min walk - 1.4 km
Imperial City - 3 min drive - 2.4 km
Con Hen - 5 min drive - 3.5 km

Getting around

Ga Hue Station - 6 min drive
Hue (HUI-Phu Bai Intl.) - 27 min drive

Restaurants

‪Highlands Coffee - ‬1 min walk
‪PhinHolic - ‬3 min walk
‪Cafe on Thu Wheels - ‬4 min walk
‪Cozy Restaurant - ‬3 min walk
‪Sky Bar @VinPearl Hotel - ‬1 min walk

About this property

Melia Vinpearl Hue

Luxury hotel with 2 restaurants and full-service spa

Melia Vinpearl Hue offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A sauna, spa services, and a terrace are also featured at the luxury Melia Vinpearl Hue. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Hue hotel.

213 guestrooms or units

2 dining venues

2 bars or lounges

Conference rooms

Poolside lounge chairs

Business centre (24 hours)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Terrace

Beauty salon

Newspapers in lobby (free)

Lift

Smoking in designated areas

Bar by the pool

Melia Vinpearl Hue offers 213 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa, YHI Spa. Services include hot stone massages and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Vietnamese

Similar properties

Pool
Breakfast included
Spa
Parking included

includes taxes & fees

13 Apr - 14 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Limited on-site parking

Food and drink

2 bars/lounges
2 restaurants
A poolside bar

Restaurants on site

Alma Restaurant
Rumba

Things to do

Full-service spa
Health club
Indoor pool
Sauna
Steam room

Family friendly

Free cot
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

24-hour business centre
Meeting rooms

Outdoors

Pool loungers
Terrace

Full-service spa

Body treatments
Hot stone massages
Hot tub
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for VND 908000 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: VND 434000 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 908000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

Pool access available from 6:00 AM to 8:00 PM
Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vinpearl Hotel

Vinpearl Hue

Vinpearl Hotel Hue

Melia Vinpearl Hue Hue

Melia Vinpearl Hue Hotel

Melia Vinpearl Hue Hotel Hue

Frequently asked questions

What is the cancellation policy at Melia Vinpearl Hue?

Melia Vinpearl Hue offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Vinpearl Hue?

As of 11 Apr 2025, prices found for a 1-night stay for 2 adults at Melia Vinpearl Hue on 6 May 2025 start from AU$114.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Vinpearl Hue?

Onsite parking is limited.

Are there any beaches close to Melia Vinpearl Hue?

The closest beach to Melia Vinpearl Hue is Thuan An Beach (12.6 km).

Is there a spa on site at Melia Vinpearl Hue?

Yep, YHI Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body treatments and hot stone massages.

Does Melia Vinpearl Hue have a pool?

Melia Vinpearl Hue has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Melia Vinpearl Hue?

Melia Vinpearl Hue features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Melia Vinpearl Hue a romantic place to stay?

A hot tub and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Melia Vinpearl Hue.

Is Melia Vinpearl Hue family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Melia Vinpearl Hue is a hit with families.

Is there a free airport shuttle available at Melia Vinpearl Hue?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Melia Vinpearl Hue?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Vinpearl Hue?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Melia Vinpearl Hue?

No, only service animals are allowed.

Melia Vinpearl Hue Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Judy

11 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was spacious, bed was comfortable and spa was good. Only negative was dinner in the ‘best steakhouse’ - food was not very hot and the NY bone in steak was more fat and gristle than meat. It was poorly cooked, more parboiled than grilled and was overdone for medium. We weren’t charged for it so that worked out but food was a dinner was a disappointment

Stayed 2 nights in Jan 2025

8/10 Good

Ceri

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent views

Stayed 1 night in Jan 2025

10/10 Excellent

Gabriela

10 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

9 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good!

Good service. Clean and comfortable room. Would I stay here again? Yes.

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Clean and comfortable. Good service and breakfast. Bottom line - would i stay there again. Yes absolutely.

Stayed 2 nights in Jan 2025

10/10 Excellent

michelle

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay at Meliá

Loved our stay at Meliá in the centre of town, close walk to the main walking street with lots of restaurants. Staff friendly and hotel very clean. Loved our view from the 16th floor

Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

richard, Pompano beach

Business traveller

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Biggest heated indoor pool in Asia and very clean,,great staff e so NGYEN in VIP lounge on 32. Great cocktail hour. Easy parking Easy check in. Good gym. Best hotel in vietnam

Stayed 1 night in Jan 2025

10/10 Excellent

DANNY

Travelled with family

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2024

10/10 Excellent

Julie

Travelled with family

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for short stay

Lovely clean, modern hotel. Spacious room and en-suite. Great variety at breakfast. Reasonable sized pool to chill at after walking about all afternoon. Central location, easy walking distance to the Citadel

Stayed 1 night in Dec 2024

10/10 Excellent

Isaac

Travelled with family

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2024

10/10 Excellent

chau

Travelled with family

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excellent except no desiganted area foe smoking and taxi drivers

Stayed 2 nights in Dec 2024

10/10 Excellent

JENNIFER

Travelled with family

27 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay

Our stay was amazing! The Vinpearl hotel chain never disappoints. My family of 5 had a beautiful suite, comfortable beds and all of the comforts that we are used to in the states. The breakfast buffet was great with a full array of selections. Service from the staff was excellent throughout our stay. The manager of the hotel went out of her way to greet us upon arrival and send us off upon our departure, which was very nice. A special thank you to April, whose customer service went above and beyond. Super friendly and professional and always with a smile on her face. We will definitely be back the next time we are in Hue.

Stayed 3 nights in Dec 2024

10/10 Excellent

Anh tuan

25 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

6/10 Okay

Liliane

24 Dec 2024

Liked: Staff & service

Disliked: Property conditions & facilities

I will start by saying, staff were wonderful and welcoming. This review does not pertain to them but the hotel itself. My family and I booked four rooms, they were able to have us on same floor which was great however two of our rooms needed our aircon fixed as it was not working the first day. My room also had a heavy odor to which they offered to move me to a different room. I declined as I wished to stay with my family on the same floor, so an air diffuser was brought to my room to remedy the smell (it didn’t help). Then the following day, my key wasn’t working so I went to check with front desk, long story short- my door lock battery needed to be replaced (at 11pm). I really appreciated management’s apology but it was back to back issues with my room for some odd reason, lol. The rest of the fam did not have issues, so maybe it was just my luck.

Stayed 4 nights in Dec 2024

10/10 Excellent

William

21 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Great stay in Hue, couldn’t recommend enough! The service is exceptional and the room is really clean. We also went to their SPA which was really good - pricer than usual for Vietnam but an amazing experience. Breakfast has a lot of options which is nice. Only callout is the frozen pizza from the Zenith bar, which wasn’t great. Otherwise a really nice stay, no complaints!

Stayed 2 nights in Dec 2024

10/10 Excellent

Vinh, Cerritos

Travelled with partner

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love everything about this hotel — the panoramic view of the city & the river, the friendly staffs, walkable distance to restaurants and to the bridge. The hotel is the highest building in the city you can see it from any direction…. Lastly love the breakfast!

Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Travelled with partner

16 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was at a wonderful part of the city.you can see the hotel building almost from everywhere. Next to a mall very convenient. Lots of nice restaurants around the hotel. Night walking area is walkable distance. Breakfast is amazing. We enjoy the staying very much. Will definitely recommend this.

Stayed 3 nights in Dec 2024

10/10 Excellent

Olga

16 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful views from the sky bar and from the room. Very friendly and helpful staff.

Stayed 2 nights in Dec 2024

10/10 Excellent

le

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay!

We really enjoyed our stay, a very nice place, service and staffs were very attentive. We will definitely coming back.

Stayed 5 nights in Nov 2024

10/10 Excellent

Mike

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome hotel resort and accommodations. Kim M. Was great

Stayed 2 nights in Dec 2024

6/10 Okay

Antonio

Travelled with family

9 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

This modern hotel, perhaps the tallest building in the city of Hue is poorly planned. With 35 floors it has only four elevators, and only one of them reaches the bar at the top making the waiting time to use it incredibly long. Being an hotel mainly attending international travelers, the communication in English with the staff was very difficult, with some exceptions such as the gentleman responsible for the swimming pool whose work and professional attitude was excellent. Basic information was not provided upon checking in, such as the need to scan the room key to use the elevator (something typically not common in Vietnam) or the need to deposit a credit card in order to charge whatever was consumed into the room account. The food at the restaurant was good, although the lights were so dim that made almost impossible to see what was on the plate and properly handle the food (separating the skin from the salmon, for example). In the menu, they offered Spanish ham croquetas but what they delivered had nothing to do with the bechamel based delicacy, it was just a ball of breaded smashed potatoes without Spanish ham on them. It was no use to discuss it because such a discussion would had been impossible. Finally, the music at the Bar on the last floor was too loud. Together, the quality of the service provided was not that of a five star hotel.

Stayed 3 nights in Nov 2024

10/10 Excellent

THUAN

7 Dec 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

THUAN

Travelled with family

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

The location is notably convenient, as it is within walking distance to many nightlife activities. Additionally, the staff is friendly and provides helpful assistance to guests.

Stayed 1 night in Nov 2024

10/10 Excellent

Helen

5 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of my favourite hotels. Loved my stay here.

Stayed 3 nights in Dec 2024

Melia Vinpearl Hue

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