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Chalet RoyAlp Hôtel & Spa

5.0 star property
Luxurious slopeside hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet RoyAlp Hôtel & Spa

Executive Room, Mountain View
Point of interest
Aerial view
Executive Duplex (Residence) | Living room
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot tub
  • Gym
  • Laundry
  • Parking available
The price is AU$707
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
Domaine de Rochegrise, 23, Villars, Ollon, VD, 1884
  • Villars - Gryon Ski Area
    1 min walk
  • Palace Ski Lift
    6 min walk
  • Roc d'Orsay Gondola
    17 min walk
  • Sion (SIR)
    55 min drive

Room options

View all photos for Superior Room, Park View

Superior Room, Park View

Superior Room, Park View

Highlights

Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
TV
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Mountain View

Terrace/patio

Junior Suite, Mountain View

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Park View

Junior Suite, Park View

Junior Suite, Park View

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
  • 55 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Royal Penthouse

Royal Penthouse

Royal Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Connecting rooms available
  • 262 sq m
  • Mountain view
  • Sleeps 8
  • 4 King Beds

View all photos for Executive Room, Mountain View

Executive Room, Mountain View

Executive Room, Mountain View

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Duplex (Residence)

Family Duplex (Residence) | Living area

Family Duplex (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Connecting rooms available
  • 350 sq m
  • Mountain view
  • Sleeps 16
  • 2 King Beds

View all photos for Executive Room, Park View

Executive Room, Park View

Executive Room, Park View

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Duplex (Residence)

Executive Duplex (Residence) | Living room

Executive Duplex (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Connecting rooms available
  • 170 sq m
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite (Cozy)

Suite (Cozy) | Living area

Suite (Cozy)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
  • 107 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Penthouse (Modern)

Penthouse (Modern) | Living area

Penthouse (Modern)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Connecting rooms available
  • 200 sq m
  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Junior Room (Residence)

Junior Room (Residence) | Private kitchen

Junior Room (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Connecting rooms available
  • 91 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room (Residence)

Executive Room (Residence)

Executive Room (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Connecting rooms available
  • 117 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds

Similar properties

Exterior

MONA Ex-Eurotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1065)
The price is AU$323
for 1 night
includes taxes & fees
9 Dec - 10 Dec
MONA Ex-Eurotel

About the area

Villars-sur-Ollon

Chalet RoyAlp Hôtel & Spa places you in the heart of Villars-sur-Ollon, connected to a shopping centre and steps from Villars - Gryon Ski Area. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, detox wraps and body wraps along with access to the sauna and hot tub. The family restaurant, The Grizzly, serves local cuisine. At the hotel's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski storage and ski passes. 3391 square feet (315 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. Buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute drive of this 5-property class Villars-sur-Ollon hotel include Aigle Castle and Lavey Spa.

What's nearby

  • Villars - Gryon Ski Area - 1 min walk - 0.0 km
  • Roc d'Orsay Gondola - 17 min walk - 1.5 km
  • Lavey Spa - 23 min drive - 24.9 km
  • Leysin Ski Resort - 30 min drive - 29.5 km
  • Les Diablerets Ski Resort - 41 min drive - 37.2 km

Getting around

  • Villars-sur-Ollon Station - 9 min walk
  • Geneva International Airport (GVA) - 91 min drive

Restaurants

  • ‪Le Francis - ‬12 min walk
  • ‪Mountain Burger - ‬11 min walk
  • ‪Gourmandine - ‬10 min walk
  • ‪Restaurant Mon Repos - ‬14 min walk
  • ‪Sushi-b - ‬13 min walk

About this property

Chalet RoyAlp Hôtel & Spa

Luxurious slopeside hotel with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Chalet RoyAlp Hôtel & Spa helps provide the perfect ski holiday with ski storage, skiing lessons and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site, along with a nearby snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an indoor pool, a 24-hour health club and a sauna. You'll have access to the health club at a partner property. For a fee, parking is available.

This 5-star Villars-sur-Ollon hotel is smoke free.

  • 63 guestrooms or units
  • 6 levels
  • 4 buildings
  • 3 dining venues
  • 3391 sq ft of conference space
  • 315 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Chalet RoyAlp Hôtel & Spa offers 63 accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Villars-sur-Ollon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Free ski shuttle
  • Covered valet parking on site (CHF 30 per night)

Food and drink

  • Buffet breakfast available for a fee: CHF 35 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Jardin des Alpes
  • Le Rochegrise
  • The Grizzly

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Children's club (surcharge)
  • Free area shuttle
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (3,391 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Free minibar (limited items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 April to 8 June:
  • Bar/Lounge
  • Children's club
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.80 per person, per night for adults; CHF 1.90 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Valet parking fee: CHF 30.00 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Chalet RoyAlp
Chalet RoyAlp Hôtel
Chalet Royalp Hotel And Spa
Chalet RoyAlp Hôtel Ollon
Chalet Royalp Hotel Villars-Sur-Ollon
Chalet RoyAlp Ollon
RoyAlp
Chalet RoyAlp Hôtel Spa
Chalet Royalp & Spa Ollon
Chalet RoyAlp Hôtel & Spa Hotel
Chalet RoyAlp Hôtel & Spa Ollon
Chalet RoyAlp Hôtel & Spa Hotel Ollon

Frequently asked questions

What is the cancellation policy at Chalet RoyAlp Hôtel & Spa?

Chalet RoyAlp Hôtel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chalet RoyAlp Hôtel & Spa?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Chalet RoyAlp Hôtel & Spa on 15 Dec 2024 start from AU$693.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chalet RoyAlp Hôtel & Spa?

Yep, Chalet RoyAlp Hôtel & Spa has covered valet parking for CHF 30.00 per night.

Is there a spa on site at Chalet RoyAlp Hôtel & Spa?

Yep, there is an onsite spa at Chalet RoyAlp Hôtel & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Chalet RoyAlp Hôtel & Spa have a pool?

Chalet RoyAlp Hôtel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Chalet RoyAlp Hôtel & Spa?

Chalet RoyAlp Hôtel & Spa features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Chalet RoyAlp Hôtel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Chalet RoyAlp Hôtel & Spa.

Is Chalet RoyAlp Hôtel & Spa family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as baby monitors and children's slippers in the guestrooms, it's no surprise that Chalet RoyAlp Hôtel & Spa is a hit with families.

Are there hot tubs in the rooms at Chalet RoyAlp Hôtel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Chalet RoyAlp Hôtel & Spa serve breakfast?

Yep, buffet breakfast is offered at Chalet RoyAlp Hôtel & Spa.

Is there a free airport shuttle available at Chalet RoyAlp Hôtel & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Chalet RoyAlp Hôtel & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from April 10 until June 8.

What time are check-in & check-out at Chalet RoyAlp Hôtel & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Chalet RoyAlp Hôtel & Spa?

Furry friends are welcome at Chalet RoyAlp Hôtel & Spa, with food and water bowls on offer.

Chalet RoyAlp Hôtel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 117 reviews" "
Rating 8 - Good. 24 out of 117 reviews" "
Rating 6 - Okay. 6 out of 117 reviews" "
Rating 4 - Poor. 0 out of 117 reviews" "
Rating 2 - Terrible. 5 out of 117 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

BARTHE

Stayed 1 night in Mar 2024

8/10 Good

Maximilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice weekend stay. Pool could be warmer in the winter. Nice bar and restaurants. Friendly staff
Stayed 2 nights in Jan 2024

2/10 Terrible

Harald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Bad service and poor management
Stayed 4 nights in Dec 2023

2/10 Terrible

Harald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down property, bad food and poor management
Really disappointed, the place is running down and the management does not seem to care. Food is just catastrophic and definitely not worth anything more than what a 3 star hotel would provide. The hotel has a serious issue around its restaurants. And the management refuses to acknowledge it.
Stayed 6 nights in Dec 2023

2/10 Terrible

Sophie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager is the worse, definitely not 5 stars
Very poorly managed property : it took two hours to get our food for Christmas dinner. Manager didn’t even apologise.
Stayed 3 nights in Dec 2023

2/10 Terrible

Sophie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly managed hotel
Poorly managed
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Stayed 3 nights in Aug 2023

10/10 Excellent

Mela

Stayed 4 nights in Feb 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great hotel . Just feeling a little tired in the suite we stayed. Loose basin, cracked toilet seat that caught your skin when using and rather stained and chipped furniture in our lounge area of the suite. Staff excellent as usual. Needs some money spending on the suite room for certain though
Stayed 1 night in Feb 2022

10/10 Excellent

ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!!
Stayed 1 night in Oct 2021

8/10 Good

Man Na

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but not great
Valet service is great. Spa facilities is limited given it is called a spa resort. Missing a cold and hot foot bath and a rest area. The outdoor rest area of the swimming pool is partially connected to the restaurant. It is awkward for the people on swim suit and not great for appetite for the guests sitting in the terrace of the restaurant. They have plastic covers over every pen at the reception, looks cheap and not eco friendly at all… if it’s for the purpose of covid, I don’t think the plastic covers mean much. Reception staffs are friendly and helpful. The hotel offered two complimentary apples in the room, but one of them was hollow, disgusting… The restaurant service was very slow, seem they were under staff… overall experience is ok but definitely did not excel as a 5-star spa hotel…
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for skiing and walking
Good location next to the train station - easy to walk into town and quick train ride to the slopes. Option to ski back directly to the hotel also. The hotel is in a nice condition, with plenty of space to relax after skiing. Fondue restaurant was wonderful, and good breakfast selection. The bar menu could use a bit of improvement - I found it strange that there was only a part menu running during my stay at the weekend - even though the hotel was busy! I would visit the hotel again!
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Harald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice ski resort
Nice ski resort
Stayed 2 nights in Dec 2019

8/10 Good

Harald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ski resort, but needs to work on service
Beautiful hotel, but service isn't what I expect from a 5 star
Stayed 4 nights in Dec 2019

10/10 Excellent

Benjamin, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Awesome service.
Stayed 1 night in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll return!
Spent a relaxing ski weekend and the accommodations, food and service could not have been better. Very quiet property with all the perks. Nice selection of locally sourced wines was a pleasant surprise. The consierge, Founé was a superb host and the shuttle team were first rate. Highly recommended!
Stayed 2 nights in Apr 2019

10/10 Excellent

Aly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Worth every penny. Amazing hospitality.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ski resort
Beautiful ski resort in Villars Michelin star restaurant Spa with pool Voiturier is really good and goes beyond to make clients happy Slightly disappointed with management who don’t understand 5* needs of clients
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ski resort and Spa
Very Nice hotel, with a 1 star Michelin restaurant and a spa. Rooms are spacious. I felt the service could have been better.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort but management needs 5 star training
Very nice resort with spa facilities. I would nonetheless brief both the hotel manager and the staff about the standard of a 5 star resort when it comes to guests expectations (breakfast, pool temperature, etc)
Stayed 2 nights in Dec 2018

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ski resort with spa
Nice resort and spa
Stayed 2 nights in Dec 2018