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Kempinski Hotel Huizhou

5.0 star property
Luxury hotel connected to the convention centre in Huizhou with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Huizhou

View from property
Front of property - evening/night
Presidential Suite | Living area
Interior
Lobby lounge, garden views, open daily

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
No.2 Yunshan West Road, Huizhou, Guangdong, 516000
  • Xinhu Park
    10 min walk
  • Huizhou Science & Technology Museum
    11 min walk
  • Huizhou Sports Park
    15 min walk
  • Huizhou (HUZ)
    30 min drive

Room options

Similar properties

Exterior
Pullman Huizhou Kaisa
Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (36)
The price is AU$148
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Pullman Huizhou Kaisa

About the area

Huizhou

Kempinski Hotel Huizhou places you in the centre of Huizhou, connected to the convention centre and within just a 15-minute stroll of Xinhu Park and Huizhou Science & Technology Museum. Highlights at this luxury hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at SPA can include massages and body treatments along with access to the hot tub. The restaurant, 御龙轩中餐厅, is open for lunch and dinner. 大堂吧 is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the indoor swimming pool, free kids' club, gym and Hot tub. 32906 square feet (3057 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a sauna, a seasonal outdoor swimming pool and a children's swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Huicheng District hotel include Huizhou Sports Park and Huizhou Culture & Art Center.

What's nearby

  • Huizhou Science & Technology Museum - 11 min walk - 1.0 km
  • Huizhou Sports Park - 15 min walk - 1.3 km
  • Huizhou West Lake - 5 min drive - 3.7 km
  • Gongbei Bridge - 8 min drive - 6.1 km
  • Tangquan Golf Course - 18 min drive - 17.6 km

Getting around

  • Huizhou Station - 9 min drive
  • Huizhou (HUZ) - 30 min drive

Restaurants

  • ‪星巴克 - ‬5 min walk
  • ‪原味主张椰子鸡 - ‬6 min walk
  • ‪ElvaCoffee埃尔瓦咖啡 - ‬7 min walk
  • ‪一心亭饮食服务有限公司 - ‬7 min walk
  • ‪时代氧吧量贩ktv - ‬5 min walk

About this property

Kempinski Hotel Huizhou

Luxury hotel connected to the convention centre in Huizhou with 2 restaurants
Kempinski Hotel Huizhou offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 32906 square feet (3057 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury Kempinski Hotel Huizhou. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Huizhou hotel is smoke free.

  • 340 guestrooms or units
  • 28 levels
  • 61063 buildings
  • 2 dining venues
  • Conference rooms
  • 32906 sq ft of conference space
  • 3057 sq. m of conference space
  • Built in 2011
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Kempinski Hotel Huizhou offers 340 air-conditioned accommodations with iPod docking stations and MP3 docking stations. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and DVD players. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages and body treatments. The spa is equipped with a hot tub.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 136 for adults and CNY 68 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • 凯宾美食廊
  • 四季西餐厅
  • 大堂吧
  • 御龙轩中餐厅

Family friendly

  • 3 outdoor pools
  • Babysitting
  • Children's pool
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (32,906 square foot of space)
  • Meeting rooms

Outdoors

  • In a regional park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 28 floors
  • 61,063 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 136 for adults and from CNY 68 for children
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Airport shuttle fee per child: CNY 1000.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Huizhou Kempinski
Huizhou Kempinski Hotel
Kempinski Hotel Huizhou
Kempinski Huizhou
Kempinski Huizhou Hotel
Kempinski Hotel Huizhou Hotel
Kempinski Hotel Huizhou Huizhou
Kempinski Hotel Huizhou Hotel Huizhou

Frequently asked questions

Is parking available at Kempinski Hotel Huizhou?

Yep, Kempinski Hotel Huizhou has a self car park, for a fee.

Are there any beaches close to Kempinski Hotel Huizhou?

The closest beach to Kempinski Hotel Huizhou is Xunliao Bay Beach (46.8 km).

Is there a spa on site at Kempinski Hotel Huizhou?

Yep, SPA is available for guests. You'll enjoy services like body treatments.

Does Kempinski Hotel Huizhou have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8 AM to 10 PM (Seasonal outdoor pool open from May to November).

What luxury perks are available at Kempinski Hotel Huizhou?

Kempinski Hotel Huizhou features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Kempinski Hotel Huizhou a romantic place to stay?

1 hot tub and garden-view dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Kempinski Hotel Huizhou.

Is Kempinski Hotel Huizhou family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Kempinski Hotel Huizhou is a hit with families.

Does Kempinski Hotel Huizhou serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Kempinski Hotel Huizhou?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Kempinski Hotel Huizhou?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kempinski Hotel Huizhou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Huizhou?

No, pets are not allowed.

Kempinski Hotel Huizhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 155 reviews" "
Rating 8 - Good. 75 out of 155 reviews" "
Rating 6 - Okay. 14 out of 155 reviews" "
Rating 4 - Poor. 4 out of 155 reviews" "
Rating 2 - Terrible. 3 out of 155 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Pelepchan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Room comfort
Decent enough hotel. Check in experience was not good - they couldn’t locate my paid booking through this website. Condition is fine though certain corners of the room show wear and tear.
Stayed 1 night in Dec 2019

10/10 Excellent

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge staffs are helpful, booking a taxi for us.
Stayed 2 nights in Oct 2019

8/10 Good

Kok Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Fabulous breakfast. Will be great if can improve staff's knowledge for coffee options available for breakfast
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff .... If you approached a staff member who couldn’t speak English they would find a staff member that did. Excellent buffet breakfast with almost every imaginable breakfast option. Comfortable beds, shower like a tropical downpour. On the downside: this building was built about 20 years ago, I guess, and some areas are showing a little wear and tear. But this didn’t detract from our overall experience.
Stayed 3 nights in Aug 2019

10/10 Excellent

Kwan Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Sio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. A few minute ride from airport shuttle bus. Behind the hotel there is a huge shopping mall. Room is clean and facilities is generally quite new.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, warm room, strange staff
The room was spacious, clean, well-furnished. Bed was extremely comfortable and wide.Bathroom was large with both shower and a very big bath tub,hot water running immediately which is what you want from a 5*hotel and on a cold day!Had foreign tv channels-not always a given even in top hotels in China! Reception was happy to replenish our water and fruit bowl, however we got a shock when a staff member INVITED herself into the room insisting that she had to put the items on the table herself as opposed to just passing them to my husband-very awkward situation that I have never experienced before, certainly not in a 5* hotel. The only issue with the room was very thin door-I could hear every noise coming from the hallway, conversations, music, all very clearly..Location is good as it's right next door to a shopping mall, cafes and restaurants, and a walking distance away from a large shopping area with even more restaurants and fancy shops. Bus stop right outside, if you want to go to West Lake. I was slightly put off by the receptionist as... well.. she wasn't very welcoming, just a blank face. I started the conversation, in English (as I would expect staff in an international 5* chain to know a good level of English), but she seemed uncomfortable and after a second turned to my husband to speak in Mandarin, completely ignoring me for the rest of the check-in even though the room was in my name...Hmm not the best customer service...
Stayed 2 nights in Dec 2018

8/10 Good

Christopher, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bussines Trip
Nice suite and attentive staff for foreigners, good location
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent except shower room
It was excellent except shower room's drainage cover was not well placed and covered which causes problem cave in during shower when you step on it. Potential to hurt your leg nails if not careful.
Stayed 3 nights in Aug 2018

8/10 Good

yeon-no

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Ginny

Stayed 2 nights in Jun 2018

6/10 Okay

Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception of Wifi in room is not so good. Generally, hotel is clean. Breakfast is ok
Stayed 1 night in Jun 2018

10/10 Excellent

Sudomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Wanted a cab, Staff told us to go outside to wave for a cab. Did not expect such service from a 5 star hotel.

10/10 Excellent

Sengtak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work or Play, Kempinski Huizhou is where you Must
Great rooms and very convenient location.
Stayed 1 night in Feb 2018

8/10 Good

Foo yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good.
Stayed 2 nights in Jan 2018

8/10 Good

Kheng Hong

Liked: Cleanliness, staff & service, room comfort
Security
Door locked was defective which was not noticeable till i left the room and push the door inwards then realized it wasn't locked for first two nights. Glad nothing was lost but still feeling very uncomfortable to stay in such un-secure 5 star hotels.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017