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Wyndham Palmas Beach and Golf Boutique Resort

4.0 star property
Seafront resort with 2 bars/lounges, near Palmas Del Mar Golf Club

Photo gallery for Wyndham Palmas Beach and Golf Boutique Resort

2 outdoor pools, open 9:00 AM to 9:00 PM, pool cabanas (surcharge)
Property grounds
On the beach, beach towels
Golf
On the beach, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
The current price is AU$423
includes taxes & fees
8 Apr - 9 Apr

Explore the area

Map
170 Candelero Drive, Palmas del Mar, Humacao, 00791
  • Palmas del Mar Beach
    ‪5 min walk‬
  • Palmas Del Mar Golf Club
    ‪5 min drive‬
  • Lucia Beach
    ‪20 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪67 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside (Costa Collection)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Poolside (Costa Collection)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Garden View)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Garden View)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Poolside (Costa Collection)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Poolside (Costa Collection)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Resort View (Lagos Collection)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Resort View (Lagos Collection)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • Resort view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Garden View (Playa Collection)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Suite, Multiple Beds, Non Smoking, Garden View (Playa Collection)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 73 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Resort View (Lagos Collection)

Studio, 2 Queen Beds, Resort View (Lagos Collection)

Studio, 2 Queen Beds, Resort View (Lagos Collection)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • Resort view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Resort View (Playa Collection)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Resort View (Playa Collection)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • Resort view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Poolside)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Poolside)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Playa Collection)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Garden View (Playa Collection)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View (Playa Collection)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Garden View (Playa Collection)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Poolside)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Poolside)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Resort View (Lagos Collection)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Resort View (Lagos Collection)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • Resort view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Resort View (Costa Collection)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Resort View (Costa Collection)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • Resort view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Humacao

At Wyndham Palmas Beach and Golf Boutique Resort you'll be within just a 5-minute stroll of Palmas del Mar Beach and within 30 minutes of Palmas Del Mar Golf Club. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a marina. .The restaurant, Trova, Narrative Cuisine, serves international cuisine and is open for breakfast and dinner. Costa Pool Bar is the resort's own bar, serving drinks along with lunch. Spend the day at the beach and enjoy the 15 outdoor tennis courts, gym and Hot tub. 14000 square feet (1301 square metres) of event facilities include 4 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Humacao resort include Playa Guayanés and Lucia Beach.
View more Resorts in HumacaoOpens in a new window

What's nearby

  • Palmas del Mar Beach - 5 min walk - 0.4 km
  • Palmas Del Mar Golf Club - 5 min drive - 2.8 km
  • Playa Guayanés - 17 min drive - 12.0 km
  • Lucia Beach - 20 min drive - 15.4 km
  • Playa El Negro - 22 min drive - 16.4 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 67 min drive

Restaurants

  • ‪El Mesón Sandwiches - ‬9 min drive
  • ‪Panaderia Palmas Bake & Deli - ‬7 min drive
  • ‪Candelero - ‬10 min drive
  • ‪La Pescaderia De Palmas del Mar En Humacao - ‬5 min drive
  • ‪Sabor y Sazón - ‬6 min drive

About this property

Wyndham Palmas Beach and Golf Boutique Resort

Seafront resort with 2 bars/lounges, near Palmas Del Mar Golf Club
Wyndham Palmas Beach and Golf Boutique Resort offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this resort measures 14000 square feet (1301 square metres) and includes conference space. A children's pool, a fitness centre, and a terrace are also featured at the business-friendly Wyndham Palmas Beach and Golf Boutique Resort. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4-star Humacao resort is smoke free.

  • 107 guestrooms or units
  • 5 dining venues
  • 2 bars or lounges
  • 14000 sq ft of conference space
  • 1301 sq. m of conference space
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Wyndham Palmas Beach and Golf Boutique Resort offers 107 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Humacao resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 15 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 11 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Botica Lobby Bar
  • Cafe 1736
  • Costa Pool Bar
  • Trova, Narrative Cuisine

Things to do

  • 15 outdoor tennis courts
  • 2 outdoor pools
  • 36-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Boat
  • Boat tours
  • Children's pool
  • Fitness classes
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sail boat
  • Shopping centre
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • Free cot
  • Playground
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: 22 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 11.00 per person
  • Uncovered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candelero Beach Resort Humacao
Candelero Beach Humacao
Wyndham Candelero Beach Resort Resort Humacao
Wyndham Candelero Beach Resort Resort
Wyndham Candelero Beach Resort Humacao
Candelero Beach Resort
Wyndham Candelero Beach

Frequently asked questions

What is the cancellation policy at Wyndham Palmas Beach and Golf Boutique Resort?

Wyndham Palmas Beach and Golf Boutique Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Palmas Beach and Golf Boutique Resort?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Wyndham Palmas Beach and Golf Boutique Resort on 8 Apr 2025 start from AU$346.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Palmas Beach and Golf Boutique Resort?

Yep, Wyndham Palmas Beach and Golf Boutique Resort has a secured uncovered self car park with in/out privileges for USD 15.00 per night.

Are there any beaches close to Wyndham Palmas Beach and Golf Boutique Resort?

Yep, Wyndham Palmas Beach and Golf Boutique Resort is a short 5-minute walk from Palmas del Mar Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats and sail boats.

Does Wyndham Palmas Beach and Golf Boutique Resort have a pool?

Yep, and guests love it! Wyndham Palmas Beach and Golf Boutique Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Wyndham Palmas Beach and Golf Boutique Resort?

Wyndham Palmas Beach and Golf Boutique Resort features 2 outdoor pools, 1 hot tub and 5 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Wyndham Palmas Beach and Golf Boutique Resort a romantic place to stay?

1 hot tub and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Wyndham Palmas Beach and Golf Boutique Resort.

Is Wyndham Palmas Beach and Golf Boutique Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Wyndham Palmas Beach and Golf Boutique Resort is a hit with families.

Does Wyndham Palmas Beach and Golf Boutique Resort serve breakfast?

Yep, cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Wyndham Palmas Beach and Golf Boutique Resort?

No, Wyndham Palmas Beach and Golf Boutique Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Palmas Beach and Golf Boutique Resort?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham Palmas Beach and Golf Boutique Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Is there a golf course on site at Wyndham Palmas Beach and Golf Boutique Resort?

There is a golf course next to Wyndham Palmas Beach and Golf Boutique Resort.

Wyndham Palmas Beach and Golf Boutique Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 261 out of 495 reviews
Rating 8 - Good. 108 out of 495 reviews
Rating 6 - Okay. 65 out of 495 reviews
Rating 4 - Poor. 35 out of 495 reviews
Rating 2 - Terrible. 26 out of 495 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

THOMAS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We got to the property late at night due to flight delays. I called earlier to confirm and let them know we'd be arriving late. No one told us they were having an issue with hot water. The water for taking showers on the entire property was Luke warm at best and they didn't know when it would be repaired. No elevator either so be prepared to carry your bags up flights of stairs. We decided not to stay due to not having hot water.
Stayed 4 nights in Dec 2024

6/10 Okay

Sandra, Miami Springs

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms needs upgrade. The whole property needs upgrade. The breakfast was bad and the service not the best . The best about the hotel is the area only because it is very quiet and feels safe but other than that we didn’t like it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very amenable...in two languages. Access to beautiful beach.
Stayed 1 night in Jan 2025

4/10 Poor

Kadecia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was ok, this feels more like a motel than a luxury resort. The rooms are very basic, with no decor and just two drawers for clothing. Cleaning was minimum throughout the property, the spills and grime on the floor outside our room remained there for all six days of our stay. The staff is kind but slow. We had breakfast included in our package and were hoping for a PuertoRican style breakfast, but this was more of an American buffet. The surrounding grounds are beautiful and it’s close to the beach, but if you want chairs at the beach you have to buy a package for those. The hot tub was lukewarm with no jets. We rented a golf cart to get around the property and glad we did so we could take advantage of food options at the local plaza. Overall it was ok, but I would try another resort upon a return trip to PR.
Stayed 5 nights in Dec 2024

6/10 Okay

DILIP S.

Travelled with family
Liked: Cleanliness, staff & service
Experience was good but had some issue.. WE stayed two days, no cleaning was done, no water bottles were provided, Coffee maker wasn't provided, no gym.. these were my issues but other than these issues, my stay was normal and good.
Stayed 2 nights in Dec 2024

6/10 Okay

Latchi Reddy

Travelled with family
Room maintenance is ok , but not like 4star hotels level
Stayed 5 nights in Dec 2024

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2024

8/10 Good

Anand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many dinning options and gym was under construction
Stayed 4 nights in Dec 2024

8/10 Good

Shalini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small resort. Wish parking and certain amenities like pickel ball was free. Overall a beautiful place to stay.
Stayed 5 nights in Dec 2024

2/10 Terrible

Ben

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed on Dec 18th 2024. Not as advertised. Unsure if it’s miscommunication between the hotel and Expedia or what. No hot water. Gym was not available to hotel guests. Resort fees were unreasonably high. Sink drain did not have a stopper and there was a foul smell coming from the drain. “Resort” overall seemed run down. Ate outside at the restaurant and there was bird poo and mould all over the furniture. Over priced food. Steak was tasty. Originally had booked stay for 5 nights and left after first. The Puerto Rican people are fantastically pleasant. Staff was not the issue.
Stayed 5 nights in Dec 2024

10/10 Excellent

Monroe Davis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Franzia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Yousef

Stayed 6 nights in Dec 2024

10/10 Excellent

Desharn M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get away just no cash
Stayed 4 nights in Dec 2024

8/10 Good

Annetty

Stayed 7 nights in Nov 2024

8/10 Good

YURAN

Stayed 3 nights in Dec 2024

4/10 Poor

Angel Manuel

Liked: Cleanliness
There was no hot water. It would have been nice to know that when we checked in, but unfortunately I had to find out the hard way. 2 stars.
Stayed 3 nights in Dec 2024

4/10 Poor

dyshira

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. However, dirty, limited transportation to the area, do not allow Ubers through the gates, 1 hours from any activity in San Juan and you are in traffic 1.5hrs minimum. While staying at this resort, I woke up to a huge HOUSE ROACH in my bed with me on our very last day. Also had skin tags and welps. I was disgusted. Clearly I was sleeping with them each night without notice(thinking mosquitoes). I addressed it to front desk at checkout… Mr. Santana was very nonchalant as if he already knew that and only offered $100 off my booking. I also placed for my laundry to be cleaned, to find out at check out they never cleaned them. Better service and cleanliness will go a long way.
Stayed 2 nights in Dec 2024

4/10 Poor

Nanci Ann

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is old and needs updating, but that is understandable. The staff, not counting the front desk, just seemed not to care about any issues or questions. The bartenders both in and outside were so slow and not very friendly, even if no other customers were there. The worst part was there was no hot water the entire 6 days we were there, and we got no answers, no discount, not even an apology. Bad service.
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelemte servicio y atencion departe manager jayson y en el restaurante del hotel trova el mesero esteban fue excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa, Centennial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed extremely safe and I did not feel uneasy about walking from the beach back to the hotel at night which is very nice. The property itself was beautifully landscaped and very well taken care of. The staff was amazing.

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible property, terrible stay
Property was dated and run down. No hot water for the entirety of our two night stay, and only compensation was a refund of resort fee. No loungers on beach. Rust on fixtures in room. Doors to bathroom were slatted (and covered in dust) so there was no privacy when using. Socks got dirty from floor, which clearly wasn’t properly cleaned. Hot tub and fire pit also not working. This property was a huge disappointment.
Stayed 2 nights in Dec 2024

10/10 Excellent

Danie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful time at the Wyndham Resort the staff was amazing and the food was great I recommend this place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maritza Z

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful
Stayed 5 nights in Dec 2024

8/10 Good

Simone, beack park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for a resort feel this is the place. Right on the beach, but it is far from excursions on places like San Juan.
Stayed 3 nights in Dec 2024