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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel connected to the convention centre in Queens Square with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charlottetown Inn & Conference Centre

Property entrance
Indoor pool
Studio, 1 Queen Bed
Suite, 1 King Bed | Living area
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    3 min walk
  • The Mack
    5 min walk
  • Victoria Row
    6 min walk
  • Charlottetown, PE (YYG)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Canadas Best Value Inn & Suites Charlottetown
Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (1002)
The price is AU$176
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Canadas Best Value Inn & Suites Charlottetown

About the area

Charlottetown

Charlottetown Inn & Conference Centre places you in the centre of Charlottetown, connected to the convention centre and within a short 5-minute stroll of Historic Charlottetown Waterfront and St. Paul's Church. Highlights at this eco-friendly hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Places within a 5-minute walk of this 3.5-property class Queens Square hotel include Public Archives and Records Office and Province House National Historic Site of Canada.

What's nearby

  • Historic Charlottetown Waterfront - 3 min walk - 0.3 km
  • Confederation Centre of the Arts - 6 min walk - 0.5 km
  • Charlottetown Port - 9 min walk - 0.8 km
  • Red Shores Racetrack and Casino - 15 min walk - 1.3 km
  • University of Prince Edward Island - 3 min drive - 2.7 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel connected to the convention centre in Queens Square with free breakfast
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6000 square feet (540 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Charlottetown Inn & Conference Centre. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 6000 sq ft of conference space
  • 540 sq. m of conference space
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

What is the cancellation policy at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Charlottetown Inn & Conference Centre?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Charlottetown Inn & Conference Centre on 3 Dec 2024 start from AU$115.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Charlottetown Inn & Conference Centre?

Yep, Charlottetown Inn & Conference Centre has a free self car park.

Does Charlottetown Inn & Conference Centre have a pool?

Charlottetown Inn & Conference Centre has an indoor pool.

Does Charlottetown Inn & Conference Centre serve breakfast?

You bet, free continental brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Charlottetown Inn & Conference Centre?

No, Charlottetown Inn & Conference Centre does not offer an airport shuttle service.

What time are check-in & check-out at Charlottetown Inn & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.0
Rating 10 - Excellent. 137 out of 1399 reviews" "
Rating 8 - Good. 217 out of 1399 reviews" "
Rating 6 - Okay. 289 out of 1399 reviews" "
Rating 4 - Poor. 320 out of 1399 reviews" "
Rating 2 - Terrible. 436 out of 1399 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very run down, active construction was happening in parts of hotel, hotel did not feel clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol A

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff.
Stayed 5 nights in Aug 2024

6/10 Okay

Paula

Travelled with family
We stayed in the older part of the motel I’m guessing. The bathroom was clean the beds seemed clean but old. The carpet was dirty. The housekeeper didn’t leave toilet paper or Kleenex so we had none the last night we stayed. It’s centrally located is why I chose it.
Stayed 3 nights in Aug 2024

6/10 Okay

Calvin

Liked: Cleanliness, staff & service
It didn’t llook like the pictures on the booking, air conditioner leaking all night. No microphone or the fridge was too small. The free breakfast was lacked in choices
Stayed 3 nights in Aug 2024

2/10 Terrible

Laurie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never return to this place. Pictures online were not what we stayed in. Dark room and dirty under the sinks. We only stayed one night of the two we had booked.
Stayed 2 nights in Aug 2024

4/10 Poor

MARGUERITE

Needs a total update
Stayed 1 night in Aug 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Adarsh

Stayed 1 night in Aug 2024

2/10 Terrible

Carol

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel should not be open at all! We had booked months in advance and nowhere did it say they were renovating ad have been for a long time. They only had 3 rooms available when we arrived and the first 2 should be condemned. The door and lock on the first room did not work, the carpet was severely stained, the drywall was peeling and wet all over. The second room had the same issue and was dirty but the door worked. The room we stayed in was cleaner however the new thermostat did not work. You could not adjust the temperature in the room. The overhead fan was filthy. The room was extremely musty and the smell of pot was always present. I have never stayed in a room this bad in my life and I have stayed in hotels in a lot of countries including Dominican Republic, Mexico, Europe, etc. The only good thing I can say about the hotel was the front staff. They were very sorry for the condition and showed us the 3 available rooms. They were knowledgeable with directions and very friendly. My final opinion is: do not stay there! Expedia needs to listen to the reviews and inform others!
Stayed 1 night in Aug 2024

10/10 Excellent

Richard Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
You’re very convenient The breakfast meals were delicious well supplied, and the girls were very nice very accommodating. I found the staff at the desk when we went in was very friendly. I just didn’t like the part that I had to go to the other building for access to the pool the breakfast, but overall, we were Satisfied
Stayed 2 nights in Aug 2024

4/10 Poor

MING WEI

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
even no egg and sausage for the breakfast. all around are being rebuilt. bad experience
Stayed 1 night in Aug 2024

2/10 Terrible

Carla

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, unkempt, falling apart, noisy neighbours, run down.
Stayed 1 night in Aug 2024

2/10 Terrible

zhang

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Smelly. Loud.
Stayed 2 nights in Aug 2024

2/10 Terrible

ashley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible room smelled of mildow.
Stayed 1 night in Aug 2024

8/10 Good

Ted

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little dated, but clean. Walking distance to a lot of cool downtown restaurants and shops. Went there for Kinsmen convention and to golf. Many courses and attractions within 30mins. Would recommend for location and value! Checkout Victoria St!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Marie Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not as new as others, but it is well maintained, quiet, with easy access to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 8 nights in Aug 2024

2/10 Terrible

Jodie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here 😒
Was hit with unexpected fees. A young man living in his car behind the hotel asking for smokes and whatever i felt very uncomfortable. Guests using tge lawn to park their vehicle. Breakfast was muffins-tea coffee no eggs or bacon. Room had a fridge no microwave. This use to be a good place to stay at once upon a time. Now i would recommend this hotel. It has really gone down hill.
Stayed 5 nights in Aug 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service
Love this place. The only issue is that the coffee is watered down and tastes like nothing. It's an insult to the intelligence of the guests who expect to drink actual coffee with their breakfast they're paying for. Spend $5 more and put some more coffee in the coffee machine. I can guarantee that you won't go bankrupt!
Stayed 1 night in Aug 2024

2/10 Terrible

victoria

Disliked: Cleanliness, property conditions & facilities
I thought there were people smoking pot i the room but it was mold above the air conditioning unit. Told the stay they said spray perfume. Tyrned the unit off 1 night and out.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay in Charlottetown
The check in was quick and easy. This property is currently open while undergoing renovations, so there was some construction work but the staff kept the place as neat and clean as possible. Our room was very clean, we enjoyed the pool and they offered an excellent breakfast each morning. Would definitely recommend this property!
Stayed 3 nights in Aug 2024

2/10 Terrible

Barbara

Disliked: Property conditions & facilities
The rooms are in poor condition.
Stayed 3 nights in Aug 2024

2/10 Terrible

Graham

Disliked: Property conditions & facilities
We were told check in was at 4pm, which we were aware of and our room would be across the street. We returned at 4:30pm and were told to sit and wait, our room was not ready. I felt frustrated by this and complained. We had dinner and a show planned and needed to shower etc. We were given a different room which smelled of urine and was musty with a thread bare carpet. We refused the room and were told to sit and wait, again. 4 other couples were checked in while we waited. My husband asked to see the manager. After our complaints we were given the option of two rooms, one had no airconditioning. By the time we were settled in our room it was 5:30pm. Staff and manager were very apologetic.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2024