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Sheraton Soma Bay Resort

5.0 star property
Luxury resort on the beach, with 4 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Soma Bay Resort

4 outdoor pools, pool umbrellas, pool loungers
Private beach, sun-loungers, beach umbrellas, beach towels
Exterior
Deluxe Suite, 1 Bedroom, Sea View | Beach
Banquet hall

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
Soma Bay, Soma Bay
  • Ras Abu Soma Dive Site
    10 min walk
  • Tobia Arbaa Dive Site
    17 min walk
  • Safaga Dock
    25 min drive
  • Hurghada (HRG-Hurghada Intl.)
    54 min drive

Room options

View all photos for Executive Suite, 1 Bedroom, Sea View

Executive Suite, 1 Bedroom, Sea View

Executive Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 73 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom, Garden View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite, 1 Bedroom, Sea View

Senior Suite, 1 Bedroom, Sea View | Beach

Senior Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Private beach, sun-loungers, beach umbrellas, beach towels

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 85 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms, Sea View

Royal Suite, 2 Bedrooms, Sea View

Royal Suite, 2 Bedrooms, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 160 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Partial Sea View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Partial Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Sea View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Sea View

Private beach, sun-loungers, beach umbrellas, beach towels

Deluxe Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 85 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Kempinski Hotel Soma Bay
Pool
Hot tub
Spa
Kids pool
4.7 out of 5, Exceptional, (247)
The price is AU$515
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Kempinski Hotel Soma Bay

About the area

Soma Bay

A luxury stay in Soma Bay awaits you at Sheraton Soma Bay Resort. Within just a 10-minute stroll, you'll find Red Sea and Ras Abu Soma Dive Site. Highlights at this beachfront resort include 3 restaurants, 4 outdoor swimming pools and a golf course. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. The restaurant, L'Emporio Ristorante, is open for dinner. At the resort's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and water park. 656 square feet (61 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a sauna. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .In proximity to this 5-property class Soma Bay resort you'll find Mahmya.
View more Resorts in Soma BayOpens in a new window

What's nearby

  • Ras Abu Soma Dive Site - 10 min walk
  • Tobia Arbaa Dive Site - 17 min walk
  • Big Dayz Water Sport Center - 20 min drive
  • Makadi Water World - 23 min drive
  • Safaga Dock - 25 min drive

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 54 min drive

Restaurants

  • ‪Al Jazeera Restaurant - ‬20 min drive
  • ‪مطعم روبنسون - ‬13 min walk
  • ‪لاجونا كلوب لونج - ‬17 min walk
  • ‪انجليش بوب - ‬22 min drive
  • ‪بونجور بار - ‬22 min drive

About this property

Sheraton Soma Bay Resort

Luxury resort on the beach, with 4 outdoor swimming pools
Some rates at Sheraton Soma Bay Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Sheraton Soma Bay Resort, where you can play a round of golf at the golf course and cool off in one of the 4 outdoor swimming pools.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a water park (surcharge), a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Soma Bay resort.

  • 1 building
  • 326 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 656 sq ft of conference space
  • 61 sq. m of conference space
  • Built in 1999
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Sheraton Soma Bay Resort offers 326 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

This Soma Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Languages

Arabic, English, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 15 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • L'Abydos Brasserie
  • L'Emporio Ristorante
  • Sea Food Restaurant
  • Sea View Restaurant

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (656 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from 2 May 2024 to 1 June 2025 (completion date subject to change).
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Soma Bay Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 17.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 157.26
  • New Year's Eve (31 December) Gala Dinner per child: USD 90.00 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 17.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Resort Soma Bay
Sheraton Soma Bay
Sheraton Soma Bay Resort
Soma Bay Resort
Soma Bay Sheraton
Sheraton Soma Bay Hotel Soma Bay
Sheraton Soma Resort Soma
Sheraton Soma Bay Resort Resort
Sheraton Soma Bay Resort Soma Bay
Sheraton Soma Bay Resort Resort Soma Bay

Frequently asked questions

What is the cancellation policy at Sheraton Soma Bay Resort?

Sheraton Soma Bay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Soma Bay Resort?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Soma Bay Resort on 30 Nov 2024 start from AU$313.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Soma Bay Resort?

Yep, Sheraton Soma Bay Resort has a free self car park.

Are there any beaches close to Sheraton Soma Bay Resort?

The closest beach to Sheraton Soma Bay Resort is Mahmya (37.5 km).

Is there a spa on site at Sheraton Soma Bay Resort?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as beachside massages.

Does Sheraton Soma Bay Resort have a pool?

Sheraton Soma Bay Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Sheraton Soma Bay Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sheraton Soma Bay Resort?

Sheraton Soma Bay Resort features a private beach, 4 outdoor pools and a 24-hour health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Sheraton Soma Bay Resort a romantic place to stay?

Couples spa treatments and a private beach, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Sheraton Soma Bay Resort.

Is Sheraton Soma Bay Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Soma Bay Resort is a hit with families.

Does Sheraton Soma Bay Resort serve breakfast?

Yeah, buffet brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Soma Bay Resort?

No, Sheraton Soma Bay Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Soma Bay Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Soma Bay Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Soma Bay Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at Sheraton Soma Bay Resort?

Yep, Sheraton Soma Bay Resort has an 18-hole golf course. A golf driving range, golf lessons, mini golf and golf caddies are also available.

Sheraton Soma Bay Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 198 reviews" "
Rating 8 - Good. 64 out of 198 reviews" "
Rating 6 - Okay. 17 out of 198 reviews" "
Rating 4 - Poor. 5 out of 198 reviews" "
Rating 2 - Terrible. 3 out of 198 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely it is one of our best vacation spot from many places we visited. No humidity, no mosquitoes, good service and good food. Staff was very friendly, helpful and trying to please in every turn. The beach is clean and sandy. The sea is slightly cool (it was early April) when you enter but very nice afterwards. The weather was between 76 -82 around the clock! Some areas of the building are showing their ages. But still well maintained. The food was plenty and very tasty. Attention to details was very noticeable. How can you beat such a place 🙏🐟👋🥰 We are planning to come again for sure!👍👍👍👍🙏🙏❤️❤️❤️
Stayed 8 nights in Mar 2024

8/10 Good

Shujaatali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had one full day no hot water. No one came even after repeated calls. Yaseer in dinning supervisor was great.
Stayed 4 nights in Jan 2024

10/10 Excellent

Amanda Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Mohamed

Travelled with family
Excellent service at the reception, room, amenities including the restaurants and the beach.
Stayed 11 nights in Nov 2023

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shereen

Travelled with family
Stayed 3 nights in Jun 2023

10/10 Excellent

Hala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Sharif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Nadia

Liked: Cleanliness, staff & service
Breakfast was great , beach is wonderful,
Stayed 4 nights in Apr 2023

6/10 Okay

Leon

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2023

8/10 Good

Hossam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The setting is magical. The hotel looks tired and needs refreshing. Management staff and housekeeping were excellent Restaurants staff, especially at breakfast, were not so good. They are under the impression that good service is being obsequious when they are actually ineffective.
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Sheraton Soma Bay 6 years ago and I was not impressed with the food and buffet. But this time its a totally different story. The buffet was fantastic and the service was amazing . Special thanks to the room attended Mohamed . Special thank you for Yasser "restaurants manager" he answered my questions . And most importantly to assistant Manager Monssef , he was very accommodating in all our requests. Mr. Monssef went over and above and made us feel welcomed .

10/10 Excellent

Jesse

Stayed 3 nights in Dec 2022

10/10 Excellent

jenan h mikhayel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
It was amazing the staff are super friendly everybody’s helpful The ocean and the location is one of guide in the world the food and the service is excellent
Stayed 2 nights in Dec 2022

10/10 Excellent

Aly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Hisham, Cairo

Stayed 1 night in Oct 2022

6/10 Okay

Ibrahim

Travelled with family
Disliked: Staff & service
I had a great experience about this hotel 3 years ago when I stayed there am not sure if management changed?! I recommended the hotel to my niece that was celebrating her honeymoon she just got married two weeks ago and that was my gift for her. I live in US and used my credit card for the payment I could easy dispute the charges however it is not my way. Unfortunately she complained about her stay and quality of the food even she complained to front desk who couldn’t help or at least offer to upgrade her room as kind of compensation . It is basic customer service. I thought it is better to write directly to the hotel instead of leaving bad reviews on trip advisor…etc looking forward to hear from the management
Stayed 4 nights in Sep 2022

10/10 Excellent

Tamer

Stayed 7 nights in May 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Over Crowded
Not too good experience this visit despite having better experiences before. Hotel overcrowded with no sufficient staff to serve specially on the beach & inside the restaurant.
Stayed 3 nights in Aug 2022

2/10 Terrible

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful experiance
It qas an awful experiance
Stayed 4 nights in Aug 2022

8/10 Good

Amro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have had a great stay the room was very clean and hotel amenities
Stayed 4 nights in Jun 2022

6/10 Okay

EHAB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the hotel is unique, in the form of a beautiful pharaonic temple, with a private beach. Hotel staff are very helpful and always smiling. Restaurant Abidos serves delicious meals. you have to book the All inclusive option as there aren't many option outside the hotel. The hotel was crowded with many local guests, and probably selling its rooms cheaper by far to accommodate employees of companies or unions, which is not an advantage at all for the rest of the guests coming from outside Egypt.
Stayed 4 nights in Jun 2022

10/10 Excellent

Amr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

6/10 Okay

ahmed f

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Not a 5 star!
The hotel is old yet clean. The rooms are basic with no toiletries except for shampoo, shower gel, and conditioner. The hotel is on z bay, the beach is beautiful and there are some corals nearby for snorkeling We were on half board basis. The open buffet breakfast was very good, dinner was quite bad as the food was mostly tasteless. All in all, not a 5 star hotel, maybe 3.5 at the most. Sheraton needs to do some major work if they want to sell this as a 5 star hotel.
Stayed 2 nights in Dec 2021

10/10 Excellent

Sergey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture of the hotel is stunning, it adds to the feeling of exclusivity when staying in the hotel. The facilities are well kept and clean. One of the advantages is advantage is the proximity to the jetty that leads to a coral reef. There are several criticisms. Although there is plenty of staff in the restaurant, very few of them seem to speak English, German or Russian. One more criticism is regarding an entertainment program, which could be drastically improved. The only show (a folk show) that was planned took place in a cafe that was difficult to find.
Stayed 4 nights in Nov 2021