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Kempinski Hotel Khan Palace

5.0 star property
Luxury Ulaanbaatar hotel in Downtown Ulaanbaatar with 4 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Kempinski Hotel Khan Palace

Exterior
Reception
Lounge
Deluxe Suite (Deluxe Suite)
Deluxe Room (Deluxe King room)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
East Cross Road, Peace Avenue, Ulaanbaatar
  • Central Tower
    3 min drive
  • Sükhbaatar Square
    3 min drive
  • Ministry of Foreign Affairs
    3 min drive
  • Ulaanbaatar (ULN-Buyant-Ukhaa Intl.)
    42 min drive

Room options

View all photos for Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (Superior King Room)

Superior Room (Superior King Room)

Superior Room (Superior King Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Executive Suite)

Executive Suite (Executive Suite)

Executive Suite (Executive Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 85 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (Superior Suite)

Superior Suite (Superior Suite)

Superior Suite (Superior Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room (Classic Twin)

Classic Room (Classic Twin)

Classic Room (Classic Twin)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LCD TV
  • 110 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Blue Sky Hotel & Tower
Hot tub
Spa
Parking included
Free WiFi
4.1 out of 5, Very good, (266)
The price is AU$223
for 1 night
includes taxes & fees
17 Oct - 18 Oct
Blue Sky Hotel & Tower

About the area

Ulaanbaatar

A luxury stay in Ulaanbaatar awaits you at Kempinski Hotel Khan Palace. Within a 30-minute stroll, you'll find Sükhbaatar Square and National Academic Theatre of Opera and Ballet of Mongolia. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A relaxing visit to Kempinski Aster Spa can include deep-tissue massages, hot stone massages and body scrubs along with access to the sauna and hot tub. The restaurant, KK Restaurant & Lounge, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna. 2842 square feet (264 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Downtown Ulaanbaatar hotel, you'll be 3 km (1.9 mi) from The Fine Arts Zanabazar Museum and 4.1 km (2.5 mi) from Gandantegchinlen Monastery.

What's nearby

  • National University of Mongolia - 2 min drive
  • Mongolian Natural History Museum - 3 min drive
  • Sükhbaatar Square - 3 min drive
  • National Academic Theatre of Opera and Ballet of Mongolia - 4 min drive
  • Terelj National Park - 6 min drive

Getting around

  • Ulaanbaatar Station - 20 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 60 min drive

Restaurants

  • ‪cocacola шашлык&плов - ‬7 min walk
  • ‪Jang Su Restaurant - ‬11 min walk
  • ‪KK Lounge - ‬1 min walk
  • ‪Papa Cafe - ‬2 min walk
  • ‪Royal Irish Pub - ‬6 min walk

About this property

Kempinski Hotel Khan Palace

Luxury Ulaanbaatar hotel in Downtown Ulaanbaatar with 4 restaurants
Kempinski Hotel Khan Palace offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 2842 square feet (264 square metres) and includes a conference centre. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Kempinski Hotel Khan Palace. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Ulaanbaatar hotel.

  • 1 building
  • 99 guestrooms or units
  • 9 levels
  • 4 dining venues
  • Conference rooms
  • 2842 sq ft of conference space
  • 264 sq. m of conference space
  • Built in 2005
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
Kempinski Hotel Khan Palace offers 99 air-conditioned accommodations with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Kempinski Aster Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Mongolian, Russian, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 4 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Coffee & pastry shop
  • KK Restaurant & Lounge
  • Sakura Sushi Bar
  • Tenger restaurant

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,842 square foot of space)
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Khan Palace?

Kempinski Hotel Khan Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel Khan Palace?

As of 3 Oct 2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel Khan Palace on 1 Nov 2024 start from AU$147.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Hotel Khan Palace?

Yep, Kempinski Hotel Khan Palace has a free self car park.

Is there a spa on site at Kempinski Hotel Khan Palace?

Yep, Kempinski Aster Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes Kempinski Hotel Khan Palace a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Kempinski Hotel Khan Palace.

Is Kempinski Hotel Khan Palace family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs in the guestrooms, it's no surprise that Kempinski Hotel Khan Palace is a hit with families.

Are there hot tubs in the rooms at Kempinski Hotel Khan Palace?

No, but there are deep-soaking baths in the guestrooms.

Does Kempinski Hotel Khan Palace serve breakfast?

You bet, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Kempinski Hotel Khan Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Kempinski Hotel Khan Palace?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kempinski Hotel Khan Palace?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Khan Palace?

No, only service animals are allowed.

Kempinski Hotel Khan Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 310 reviews" "
Rating 8 - Good. 102 out of 310 reviews" "
Rating 6 - Okay. 21 out of 310 reviews" "
Rating 4 - Poor. 5 out of 310 reviews" "
Rating 2 - Terrible. 2 out of 310 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in I asked if breakfast was included. The clerk at the front desk said it was. Next morning we went down to breakfast and only after we had got our food (buffet) did they tell me it was not included which was an additional $25 a person.
Stayed 1 night in Jun 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I receive a upgraded room by filing a complain about the broken toilet, then they upgraded me to a room on my second day of my 3 days staing this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Great Service, Breakfast is fantastic and the various amenities and mix of restaurants helps with variety. The Lundry service is phenomenal. There was nothing I can think of that lacked in this experience. I was there for 8 days, and it was delightful.
Stayed 8 nights in Oct 2023

8/10 Good

Joshua, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kempinski Hotel Khan Palace is a solid place to stay. It is one of two five star hotels in Ulaanbaatar, the other being the ShangriLa whose room rates are more than double the price. The Kempinski rooms are old fashioned, but they are large, clean, very functional and the king size bed was very comfortable. Bathroom was also nice and included a Japanese washlet type toilet. The breakfast in the lobby restaurant was outstanding with lots of food choices. Front desk was super helpful and accomodating. Finally, the Japanese sushi restaurant on the second floor was very good! I highly recommend this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Otto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable place. Helpful staff. All the amenities.
Stayed 2 nights in Sep 2023

10/10 Excellent

Otto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Sep 2023

8/10 Good

Tariq, Los Angeles

Liked: Cleanliness, staff & service
An overall decent hotel. Needs some updating to rooms
Stayed 4 nights in Sep 2023

10/10 Excellent

Yaling

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Stayed 9 nights in Jul 2023

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were lovely. Very spacious and clean. Nice bathrooms and amenities. Breakfast had a large selection of items. Ate dinner in the lounge one evening and the food was good. Had a fabulous massage from Tuya
Stayed 2 nights in Jul 2023

10/10 Excellent

lori

Stayed 3 nights in Jun 2023

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a most excellent stay for two weeks in May 2023. Loved the room, service and restaurants. I was looked after like family.
Stayed 14 nights in May 2023

6/10 Okay

Byong Sook

Business traveller
Liked: Staff & service
The room was quite cold even though I adjusted the max heating temperature.
Stayed 4 nights in Feb 2023

10/10 Excellent

Warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale rooms, friendly staff, incredible breakfast
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

8/10 Good

conghao

Liked: Cleanliness, property conditions & facilities, room comfort
to be honest. I expected more about this stay. maybe the problem is the season. not many guests there so the service was just so so. not many choices for breakfast and at dinner the waitress was not so active. but room is ok. big and comfortable.
Stayed 4 nights in Jan 2020

10/10 Excellent

Rick, Grand Rapids MI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a most enjoyable stay. Love this hotel, and would go back for another visit. Compliments to the staff in the restaurants, bar, spa and the front desk who took such good care of me.
Stayed 2 nights in Nov 2019

8/10 Good

Richard

Stayed 4 nights in Oct 2019

8/10 Good

Gantulga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

keira

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was super helpful and friendly! They were all very sincere in being helpful and friendly, not like they were being that way because they had to.
Stayed 6 nights in Jul 2019

10/10 Excellent

Jeuel

Liked: Cleanliness, staff & service
spacious room and bathroom are excellent But the old historic hotel has only two small elevators.
Stayed 1 night in Aug 2019