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Guanko Hotel

3.5 star property
Hotel with 2 restaurants, near Wenhua Road Night Market

Photo gallery for Guanko Hotel

Street view
Lobby sitting area
Hallway
Children's play area - indoor
Porch

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No.27, Zhongshun 1st St., West District, Chiayi City, 600
  • Art Site of Chiayi Railway Warehouse
    ‪12 min walk‬
  • Chiayi Cultural and Creative Industries Park
    ‪13 min walk‬
  • Chiayi Art Museum
    ‪15 min walk‬
  • Chiayi (CYI)
    ‪12 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Coffee and/or coffee maker

Deluxe Family Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Chiayi City

Guanko Hotel places you in the centre of Chiayi City, within just a 15-minute stroll of Taiwan Hinoki Museum and Art Site of Chiayi Railway Warehouse. Highlights at this hotel include 2 restaurants, free self-parking and a rooftop terrace. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of limited parking. .Attractions within a 20-minute drive of this 3.5-property class West District hotel include Wenhua Road Night Market and Xingang Fengtian Palace.

What's nearby

  • Art Site of Chiayi Railway Warehouse - 12 min walk
  • Jia-Le-Fu Tourism Night Market - 2 min drive
  • Wenhua Road Night Market - 3 min drive
  • Kuai Yi Forest Village - 3 min drive
  • Alishan Forest Railway Garage Park - 3 min drive

Getting around

  • Chiayi Station - 14 min walk
  • Chiayi (CYI) - 13 min drive

Restaurants

  • ‪50嵐 - ‬5 min walk
  • ‪留園創意料理 - ‬8 min walk
  • ‪京站永春湯包麵館 - ‬6 min walk
  • ‪涼麵四味果汁友愛店 - ‬5 min walk
  • ‪左阜右邑 - ‬4 min walk

About this property

Guanko Hotel

Hotel with 2 restaurants, near Wenhua Road Night Market
There are 2 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Guanko Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Chiayi City hotel.

  • 74 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2012
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Gift shop
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • 1 conference room
Guanko Hotel offers 74 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Chiayi City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; TWD 440 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Playground
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Check-in begins at 3:30 PM on Saturday and public holidays.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 440 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Guanko
Guanko Chiayi
Guanko Hotel
Guanko Hotel Chiayi
Guanko Hotel Chiayi City
Guanko Chiayi City
Guanko Hotel Hotel
Guanko Hotel Chiayi City
Guanko Hotel Hotel Chiayi City

Frequently asked questions

What is the cancellation policy at Guanko Hotel?

Guanko Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Guanko Hotel?

Yep, Guanko Hotel has a free self car park. Onsite parking is limited.

Does Guanko Hotel serve breakfast?

You bet, buffet breakfast is available weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Guanko Hotel?

No, Guanko Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Guanko Hotel?

Yep, Guanko Hotel has 2 restaurants.

What time are check-in & check-out at Guanko Hotel?

Check-in begins at 3:30 PM. Check-out time is 11 AM.

Are pets allowed at Guanko Hotel?

No, only service animals are allowed.

Guanko Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 75 out of 200 reviews
Rating 8 - Good. 97 out of 200 reviews
Rating 6 - Okay. 20 out of 200 reviews
Rating 4 - Poor. 7 out of 200 reviews
Rating 2 - Terrible. 1 out of 200 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean hotel
Good location, clean hotel
Stayed 1 night in Nov 2024

8/10 Good

minbin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with all the comforts
The breakfast at guanko is especially good. The western set breakfast has really good fried chicken.
Stayed 2 nights in Jan 2018

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Shuttle Service Will Be Appreciated
The hotel itself and the room we were assigned were great! We were also happy and surprised to find a very good Japanese restaurant nearby. The inly suggestion for the hotel is to provide more shuttle service to Chiayi train station so that guests don't need to lug all their heavy bags walking around.
Stayed 1 night in Jun 2017

8/10 Good

Wanda K, Edison, United States of America

Liked: Staff & service
Great hotel staff
Staff KW is an exceptional employee, great asset to your hotel. We arrived the hotel before check-in time; he offered and helped us with storing our luggage. He suggested that we go grab lunch and come back at check-in time. When we returned later, Wei took the time and helped us planned our trip to Alishan. He mentioned that on his day off Sat, which is next day, he was going to Alishan as well for fall foliage, and welcomed us to join him. After chatting with KW, we decided to meet KW at the bus stop in the morning. Wei helped us bough bus tickets and accompanied us to Alishan. On the way to Alishan, we chatted and noticed KW carried hotel brochures to distribute there, also while we were at the mountain train station, he helped other hotel guests buying next day train tickets. KW is such a generous and kind person. Really, who would go out his way to help someone that he barely knows? A Big Thank You to KW!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near Chiayi city, it is convenient to eating and shopping.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel near centre
Hotel is basic. City ctr is 5 mins by taxi. Breakfast finishes at 9am and we all missed it. Room is huge and basic design. Bathroom is clean and tidy. Staffs are helpful. Overall is find and we come back next time.

8/10 Good

Ranson, Nagoya, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief and Pleasant
Just a brief stay as I was on business. Staff was very courteous and helpful. Not near much but pleasant for short stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
I enjoyed very much my stay at Guanko Hotel, particularly a free upgrade to a Deluxe Family Room on the top floor. The room is very big and comfy and I highly appreciated the quietness. Nice & helpful staffs. The free breakfast buffet looks horrible.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not expecting much but disappointing
The switch control was at the centre of the bed head. When you switch off the lights in the room to sleep, the indicating lights on the panel was glowing near your head in the dark. I had to use one pillow to cover the switch panel. The room only has 2 very thin and light pillows. Insufficient pillows given that I had to use one to block the switch panel. Pillow was too light and low. Caused me neck strain the next day. I had asked for a 3-pin adaptor but the staff told me that there were not enough staff at the moment and I had to go down to the front desk to get it myself. It was 11.45pm. The hotel should not be busy then. When I went to the counter immediately after the phone call, there were 3 staffs at the reception and the lobby area was dead quiet.

8/10 Good

David, San Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Recommended
I stayed at 5 different hotels in Taiwan this time around, and Guanko was just fine - it was nice for it's location in Jiayi. I would stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Hsin-yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chien Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

宗衛

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Chih-Hsing

Stayed 1 night in Mar 2024

10/10 Excellent

jih yuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Chiung Wen

Stayed 1 night in Feb 2024

8/10 Good

宗衛

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Yu Mei

Travelled with family
Liked: Cleanliness, staff & service
隔音不太好，幾乎所有聲音外面跟隔壁都聽得一清二楚
Stayed 1 night in Nov 2023

10/10 Excellent

FUJIUN

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Chih-Hsing

Stayed 1 night in Mar 2023

4/10 Poor

Albert

Stayed 1 night in Feb 2023

8/10 Good

YU HSUAN

Stayed 1 night in Feb 2023