The Ritz-Carlton, Montréal

5.0 star property
Family-friendly Montreal hotel in Downtown Montreal with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz-Carlton, Montréal

Terrace/patio
Terrace/patio
Exterior
Indoor pool
View from room

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
1228 Sherbrooke Street West, Montreal, QC, H3G 1H6
  • Crescent Street
    2 min walk
  • The Underground City
    2 min walk
  • Montreal Museum of Fine Arts
    2 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    15 min drive

Room options

Suite, 1 King Bed, Fireplace

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 84 sq m
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2018
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2018
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2018
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 530 sq m
  • Sleeps 6
  • 1 Double Bed

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Montreal

A family-friendly stay in the heart of Montreal awaits you at The Ritz-Carlton, Montréal, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within a short 5-minute stroll, you'll find popular places like Montreal Museum of Fine Arts and Sainte-Catherine Street. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Maison Boulud, is open for brunch, lunch and dinner. Dom Pérignon Bar is the hotel's own Champagne bar, serving drinks along with lunch and dinner. 12000 square feet (1115 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this Downtown Montreal hotel include McGill University and Bell Centre.

What's nearby

  • Montreal Museum of Fine Arts - 2 min walk
  • Sainte-Catherine Street - 4 min walk
  • McGill University - 5 min walk
  • Bell Centre - 9 min walk
  • Montreal Convention Centre - 3 min drive

Getting around

  • Peel Station - 5 min walk
  • Lucien L'Allier Station - 12 min walk
  • Montreal, QC (YHU-St. Hubert) - 36 min drive

Restaurants

  • ‪MARCUS Restaurant + Lounge - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Caffettiera - ‬3 min walk
  • ‪Bar George - ‬3 min walk
  • ‪Amea Café - ‬1 min walk

About this property

The Ritz-Carlton, Montréal

Family-friendly Montreal hotel in Downtown Montreal with a full-service spa
The Ritz-Carlton, Montréal offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Ritz-Carlton, Montréal. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of The Ritz-Carlton, Montréal was completed in 2018.

This Montreal hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 11 levels
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1912
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ritz-Carlton, Montréal offers 129 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Montreal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open selected days. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The Ritz-Carlton, Montréal is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (CAD 55 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: CAD 45 for adults and CAD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Afternoon Tea
  • Dom Pérignon Bar
  • Maison Boulud

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free cot
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 150 per accommodation, per stay, plus a deposit of CAD 150 per stay
  • Only dogs and cats are allowed
  • Weight limit: 30 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 45 for adults and from CAD 11 for children
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: CAD 55 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 2025-04-30, 521754

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Montreal Ritz Carlton
Ritz Montreal
Ritz-Carlton Montréal
Ritz-Carlton Montréal Hotel
Ritz-Carlton Montreal Hotel Montreal
Ritz-Carlton Montréal Hotel Montreal
Ritz-Carlton Montréal Montreal

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Montréal?

The Ritz-Carlton, Montréal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Montréal?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Montréal on 1 Dec 2024 start from AU$663.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Montréal?

Yep, The Ritz-Carlton, Montréal has secured covered valet parking for CAD 55 per night.

Is there a spa on site at The Ritz-Carlton, Montréal?

Yep, there is an onsite spa at The Ritz-Carlton, Montréal. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does The Ritz-Carlton, Montréal have a pool?

The Ritz-Carlton, Montréal has a pool and an indoor pool. The pool is open 11:00 AM to 7:00 PM.

What makes The Ritz-Carlton, Montréal a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Montréal.

Is The Ritz-Carlton, Montréal family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as changing tables and highchairs in the guestrooms, it's no surprise that The Ritz-Carlton, Montréal is a hit with families.

Does The Ritz-Carlton, Montréal serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Montréal?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Ritz-Carlton, Montréal?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch, lunch and dinner.

What time are check-in & check-out at The Ritz-Carlton, Montréal?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Montréal?

Cats and dogs are welcome at The Ritz-Carlton, Montréal, with food and water bowls on offer. Just so you know, there's a weight limit of up to 14 kg per pet.

The Ritz-Carlton, Montréal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 407 out of 451 reviews" "
Rating 8 - Good. 29 out of 451 reviews" "
Rating 6 - Okay. 10 out of 451 reviews" "
Rating 4 - Poor. 3 out of 451 reviews" "
Rating 2 - Terrible. 2 out of 451 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ferda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional classical very spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good and comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and top-notch service at the Ritz! My husband and I really enjoyed our stay - the staff is welcoming, helpful and always pleasant. The room and bed were comfortable and we had a great view from the room of the city scape. We were in walking distance to an array of dining choices including a great breakfast cafes. The weather was perfect, Montreal is a beautiful city and perfect vacation getaway.
Stayed 4 nights in Jul 2024

10/10 Excellent

ROMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked their attention to details and proud display of hotel heritage.
Stayed 3 nights in Jul 2024

10/10 Excellent

YINGYING

Stayed 1 night in Jul 2024

10/10 Excellent

Marten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel could not have been more accommodating. We both felt pampered our entire stay.
Stayed 4 nights in Jul 2024

8/10 Good

Atif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room and bathroom were very nice. Very good location in Montreal. Highly recommend staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz is an iconic Montreal experience - nothing quite like it anymore.
Stayed 2 nights in Jul 2024

10/10 Excellent

Georges

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 2 nights in Jul 2024

10/10 Excellent

Valia

Liked: Cleanliness, staff & service, property conditions & facilities
服务很好!
Stayed 4 nights in Jun 2024

10/10 Excellent

Pouya, Kanata

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to all details was very important
Stayed 2 nights in Jun 2024

10/10 Excellent

Tesak

Liked: Cleanliness, staff & service
Service was great
Stayed 1 night in Jun 2024

10/10 Excellent

luc

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the whole atmosphere. The staff is very pleaseant and bilingual The one thing strange is the bed doesnt have any sheet under the duvet cover ???
Stayed 2 nights in Jun 2024

10/10 Excellent

James, Bloomfield Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge was great.
Stayed 3 nights in Jun 2024

10/10 Excellent

ken

Stayed 3 nights in Apr 2024

10/10 Excellent

SAMIR Abdou, long beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service out of this world… staff infinitely attentive to detail… we felt like royalty
Stayed 4 nights in May 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy 😄
Stayed 3 nights in May 2024

10/10 Excellent

JORGE, MIAMI

Stayed 1 night in May 2024

10/10 Excellent

Rubina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room esp the closet and the bathroom Staff was very friendly and pleasant I felt like I was being spoiled
Stayed 3 nights in May 2024

10/10 Excellent

Alae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend staying here
Attentive and friendly staff made us feel so welcomed and appreciated. Room was beautiful and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Vincent Vinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer services and I will definitely come back.
Stayed 6 nights in May 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a long weekend here for my birthday. I would give this hotel six stars if I could. The service, thoughtfulness, attention to detail and professionalism of the staff are unparalleled. Special thanks to Ms. Cristina who went above and beyond to ensure our stay was amazing!
Stayed 3 nights in May 2024

10/10 Excellent

Deborah

Stayed 2 nights in Apr 2024