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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
Hotel in Ilkley with 24-hour front desk and restaurant
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Reception
Executive Room, 1 King Bed, Non Smoking
Terrace/patio
Meeting facility

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Laundry
  • Breakfast available
The price is AU$82
includes taxes & fees
5 Jan - 6 Jan

Explore the area

Map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ
  • The DalesWay
    11 min walk
  • Ilkley Golf Club
    4 min drive
  • Ilkley Moor
    25 min drive
  • Leeds (LBA-Leeds Bradford)
    16 min drive

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Black Hat

Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.8 out of 5, Exceptional, (157)
The price is AU$171
for 1 room
includes taxes & fees
17 Jan - 18 Jan
The Black Hat

About the area

Ilkley

At The Craiglands Hotel, Sure Hotel Collection by Best Western you'll be within a 15-minute walk of The DalesWay and 2.5 km (1.6 mi) from Ilkley Golf Club. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a conference centre, a snack bar/deli and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .With a stay at this 3-property class Ilkley hotel, you'll be 13.3 km (8.3 mi) from Yorkshire Dales National Park.

What's nearby

  • The DalesWay - 11 min walk
  • Bolton Priory - 10 min drive
  • East Riddlesden Hall - 16 min drive
  • Bronte Parsonage Museum - 24 min drive
  • Ilkley Moor - 25 min drive

Getting around

  • Ilkley Station - 12 min walk
  • Leeds (LBA-Leeds Bradford) - 16 min drive

Restaurants

  • ‪Friends of Ham - ‬12 min walk
  • ‪Domino's Pizza - ‬10 min walk
  • ‪Bar T'at - ‬15 min walk
  • ‪Costa Express - ‬14 min walk
  • ‪Caffè Nero - ‬13 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

Hotel in Ilkley with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. The business-friendly The Craiglands Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ilkley hotel.

  • 1 building
  • 1 floor
  • 62 guestrooms or units
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Craiglands Hotel, Sure Hotel Collection by Best Western offers 62 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Hindi, Polish, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is parking available at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yep, The Craiglands Hotel, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at The Craiglands Hotel, Sure Hotel Collection by Best Western?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at The Craiglands Hotel, Sure Hotel Collection by Best Western on 5 Jan 2025 start from AU$82.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Craiglands Hotel, Sure Hotel Collection by Best Western family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Craiglands Hotel, Sure Hotel Collection by Best Western is a hit with families.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western serve breakfast?

Sure does, English breakfast is available weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, The Craiglands Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 379 reviews" "
Rating 8 - Good. 128 out of 379 reviews" "
Rating 6 - Okay. 77 out of 379 reviews" "
Rating 4 - Poor. 53 out of 379 reviews" "
Rating 2 - Terrible. 24 out of 379 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
After reading a few bad reviews, plus lots of good reviews I was pleasantly surprised by the hotel, Will stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Stayed 1 night in Sep 2024

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The good and the bad….
We enjoyed our stay very much, except for one glaring issue…the breakfast buffet was a zoo, guests hoarding food, staff being unfriendly and pushy, no food being stocked in the buffet…the young man at the check in was very nice and felt bad, but the older woman on staff was terribly pushy and abusive. It’s too bad because the hotel is nice and the front desk was responsive. Also, our dinner the first night was absolutely delicious!
Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing else to add. Very poor service.
Stayed 1 night in Sep 2024

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
This property is set in pleasant surroundings & is conveniently located, only 5 minutes walk from the town. Staff are friendly & rooms are clean & comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Yorkshire More!
Had a good stay. Hotel was a 10 minute walk to all the facilities the town so had a good choice of bars and restaurants. Arrived on the Monday evening and no food was being served as restaurant was closed. No offer of snacks only basic chips from the restaurant. Room was large and spacious and the hotel is in a very nice spot and we had good views of Ilkley Moor. The bar and restaurant area lack atmosphere and is not appealing so we didn't eat there. In all good value for money for the three days
Stayed 3 nights in Sep 2024

8/10 Good

Karmjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds but toom look a little dim and tired. Charged for parking on hotel grounds which is disappointing
Stayed 1 night in May 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Miss C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in a lovely area just down from ilkley moor. The lady on reception was extremely helpful and also let us check in early. Had Bavette steak for dinner and it was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Shanthi

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Adam

Disliked: Staff & service, property conditions & facilities, room comfort
Honestly book somewhere else.
First room we were given had the smell of stale urinne. Only one other room available which was a small dingy room at the rear of the hotel. We booked a double but didn't even get a double bed. We got a three quarters which was uncomfortable. Complained to reception but told the manager doesn't work weekends. Breakfast ok. All in all, really not what you expect from a hotel in 2024. Paid £122 but worth around £38.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola

Stayed 1 night in Jul 2024

6/10 Okay

christina

Travelled with family
Liked: Cleanliness
Quite basic breakfast and staff were not terribly helpful . Took a while to checkin .
Stayed 1 night in Jul 2024

10/10 Excellent

Franco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Craiglands Hotel
Very enjoyable stay
Stayed 1 night in Jul 2024

8/10 Good

Nigel

Travelled with partner
Ideal for what we needed, somewhere reasonably priced & close to where our friends live. The free onsite parking was an added bonus.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024