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Candeo Hotels Chino

3.0 star property
Hotel in Chino with 24-hour front desk and restaurant

Photo gallery for Candeo Hotels Chino

Spa
Spa
Lobby
Spa
Spa

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Free WiFi
The current price is AU$127
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
2-7 Nakaoki, Chino, Nagano-ken, 391-0000
  • Suwa Shrine
    ‪18 min walk‬
  • Chino Cultural Complex
    ‪3 min drive‬
  • Takashima Castle
    ‪5 min drive‬
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪28 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Smoking

Soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Compact, Non Smoking

Soundproofing, free WiFi, bed sheets

Corner Compact, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Compact, Smoking

Soundproofing, free WiFi, bed sheets

Corner Compact, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate B, Non Smoking

Soundproofing, free WiFi, bed sheets

Moderate B, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate B, Smoking

Soundproofing, free WiFi, bed sheets

Moderate B, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate A, Non Smoking

Soundproofing, free WiFi, bed sheets

Moderate A, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate A, Smoking

Soundproofing, free WiFi, bed sheets

Moderate A, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Queen Room Smoking

Soundproofing, free WiFi, bed sheets

Queen Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Non smoking

Soundproofing, free WiFi, bed sheets

Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Compact Room Non smoking

Soundproofing, free WiFi, bed sheets

Corner Compact Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Double Room 14sqm - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Compact Room Smoking

Soundproofing, free WiFi, bed sheets

Corner Compact Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room Non smoking

Soundproofing, free WiFi, bed sheets

Queen Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Superior Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Smoking

Soundproofing, free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room 15sqm

Soundproofing, free WiFi, bed sheets

Double Room 15sqm

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Comfort Inn Suwa Inter

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (383)
The price is AU$107
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Comfort Inn Suwa Inter

About the area

Chino

At Candeo Hotels Chino you'll be within just a 15-minute stroll of Houro Museum and Jinchokan Moriya Archives. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's restaurant, you can grab a bite to eat. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of free self parking. .In the area of this 3-property class Chino hotel, you'll find Lake Suwa.

What's nearby

  • Jinchokan Moriya Archives - 15 min walk
  • Lake Suwa - 5 min drive
  • Suwashi Kohan Park - 7 min drive
  • Tateshina Lake - 13 min drive
  • Kurumayamakogen Ski Area - 24 min drive

Getting around

  • Kamisuwa Station - 5 min drive

Restaurants

  • ‪おぎのやドライブイン諏訪インター店 - ‬9 min walk
  • ‪麺王零 - ‬15 min walk
  • ‪餃子の王将諏訪店 - ‬1 min walk
  • ‪麺屋 しるし - ‬12 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬7 min walk

About this property

Candeo Hotels Chino

Hotel in Chino with 24-hour front desk and restaurant
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Candeo Hotels Chino also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Chino hotel.

  • 119 guestrooms or units
  • 12 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
Candeo Hotels Chino offers 119 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch LCD televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Chino hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,430 for adults and JPY 1,100 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1430 for adults and from JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Chino
Candeo Hotels
Candeo Hotels Chino
Candeo Hotels Chino Japan - Nagano Prefecture
Candeo Hotels Chino Hotel
Candeo Hotels Hotel
Candeo Hotels Chino Hotel
Candeo Hotels Chino Chino
Candeo Hotels Chino Hotel Chino

Frequently asked questions

Is parking available at Candeo Hotels Chino?

Yep, Candeo Hotels Chino has a free self car park. Onsite parking is limited.

How much does it cost to stay at Candeo Hotels Chino?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Candeo Hotels Chino on 2 Apr 2025 start from AU$126.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candeo Hotels Chino serve breakfast?

You bet, buffet breakfast is offered daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Candeo Hotels Chino?

No, Candeo Hotels Chino does not offer an airport shuttle service.

Is there a bar or restaurant at Candeo Hotels Chino?

Yep, you can grab a meal at Candeo Hotels Chino's onsite restaurant.

What time are check-in & check-out at Candeo Hotels Chino?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Candeo Hotels Chino?

No, pets are not allowed.

Candeo Hotels Chino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 146 out of 410 reviews
Rating 8 - Good. 189 out of 410 reviews
Rating 6 - Okay. 45 out of 410 reviews
Rating 4 - Poor. 22 out of 410 reviews
Rating 2 - Terrible. 8 out of 410 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Adam

Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

8/10 Good

Jaan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, but the area around it was not the best. The outdoor spa area could be better too

8/10 Good

yu hang

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A little disappointed
Upon arrival, we requested to cancel breakfast for the first day and asked for a refund but was informed that this was not possible. The hotel had 1 elevator for 12 floors and the stairs were only for emergencies. This caused lines for the elevator going up and down. The layout of the serving stations at breakfast did not allow for guests to form lines and go in one direction. This caused guests to jump from one section to the next in a chaotic manner trying not to bump into each other. Overall, I don't think the hotel is designed well. Other than that, the room was good and comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Takashi

Liked: Cleanliness, staff & service
数年ぶりに宿泊しました。 いつも朝食が美味しくて食べ過ぎてしまいます。以前の様に朝食のコーヒーをテイクアウト出来ると助かります。カップを有料にしても良いのではないでしょうか。 エレベーターから客室間の廊下のホコリが気になりました。
Stayed 2 nights in May 2023

8/10 Good

Alfred pk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a nice outdoor public bath area for men
Stayed 1 night in Apr 2023

4/10 Poor

Shimpei

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
価格の割に清潔感が。
ユニットバスから尿臭(トイレ周りに持参した除菌消臭剤を振ったが、しばらくすると再び臭っていたので換気口からの匂いかもしれない)、ベッドカバーもあちこちシミ付きなど 快適とは言いづらいと感じた。時節柄大浴場と朝食は使っていません。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Shinman, Nagoya

Travelled with family
Disliked: Property conditions & facilities
The room was very small. Not much space for luggage. Hard to walk through to the table and fridge.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portable massager and Sky spa excellent facilities. Front desk staff can more friendly.
Stayed 1 night in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel felt very nice. Staff even spoke English. Rooftop Japanese bath was an big plus. Would definitely book again.
Stayed 1 night in Feb 2020

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Marti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the noisy air conditioning machine in the room, everything is fine.
Stayed 1 night in Nov 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is a simple and efficient hotel, nothing complicated. The location was very good overall. It takes about 25 minutes to walk from Chino train station to the hotel and on the way (depending on the route) you can stop by a variety of convenience stores, Mr. Donut, Uniqlo, Seiyu and restaurants such as Saizeriya. The hotel itself is also located close to Suwa Station Park plaza which also has a variety of shopping options. The hotel has excellent Wi-Fi access and speed and is very simple to connect to. The room I had was simple and comfortable. The room itself has a small refrigerator, a sink and a toilet. To take a bath/shower, you must take the elevator to the top floor and use a coded keypad to enter a men's or women's only communal shower and bath. This communal shower and bath experience was the best part of the hotel as the bath/shower facility is large and the bath provides a very large picturesque and panoramic view of Chino. Further into the lobby, there is an area that converts to an efficient breakfast dining experience in the morning; I didn't experience the dining options in the hotel. I would definitely go back to this hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

KatsumiShijo, Johor Malaysia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like high floor Overlook bath on 12th.floor and very clean.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

M, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with every aspect up to expectations. Certainly will use the same chain of hotels again.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible..near to chino station
Approachable and friendly staff... Nice food , clean environment
Stayed 1 night in Sep 2017

8/10 Good

MH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, clean and close to convenient spots.
This hotel is not a bad deal. It is close to convenient spots. Small, but comfortable and clean.

8/10 Good

ofer, herzliya, israel

Liked: Cleanliness, staff & service, property conditions & facilities
a hotel to stay on the way
The hotel good for just spending the night when driving through. It is close to the highway and there is nothing to do or see in the area.we stayed there one night on the way from takayama, via tsumago and magome, to hakone. Just a place for the night. Nice and clean - good service. A good soba restaurant across the street.

10/10 Excellent

ming, dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, cute, practical
honestly I don't know anything about Chino. My friend came to pick me up everyday so I don't know about convenience but it is rather far from JR Chino station. But the hotel is very cute and comfortable. I LOVE the 12 floor bath. But the staff only spoke to me in Japanese (I didn't try to talk to them in English so I'm not sure how proficient they are, but I don't think as proficient as the hotel staff in most Tokyo hotels) But staff is very friendly and always try their best:)

8/10 Good

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice retreat and Nagano "home base"
The busy spa has picture window views on the top floor, both indoors and open-air; some waiting for the one elevator is often required. Not long waits, usually, but unappealing to the seriously impatient. The hot and cold water baths and sauna are worth it. Breakfasts are great. Staff very friendly. Wierdly, room telephones connect only in-house. To make an outside call required asking the lobby clerk there to use her cell phone. She dials the calls. Charge: Y100 per minute (or part thereof). I didn't call often or for long, but the charge at check-out was an additional Y1,600 (roughly US$20). [Separate but related subject: I have an iPhone able to use sim cards anywhere, but in Japan getting a sim card is difficult for most foreigners.) Room rates seem reasonable. Bring cash. Some restaurants don't accept cards. Hotels don't change money; banks (closed weekends) may or may not; most ATMs don't work for foreign cards. The only source I found: the Suwa Post Office ATM. Local staff handle basic customer service needs well; for more complex problems they happily call an English-speaking associate in Tokyo who, after talking with you, instructs them in Japanese. Hotel guests seemed to include a nice mix of young couples with small children, older couples, and business people. The region around Chino offers much. The hotel is a good "home base."

6/10 Okay

kazumi

Stayed 1 night in Nov 2024