8/10 Good
Jeff
Business traveller
10 July 2024
No check out person or receipt
The place was fine i have stayed there three years in a row for business looks like they painted a bit. I apparently booked my room as pay at the property by accident through hotels.com i never do this i py in advance so i can get a receipt emailed to me right away for my exense report. When i went to check out this morning there was NO ONE at the front desk. There was a phone number to call which i thought would bring someone up front but there were somewhere else apparently. They said they would email it to me. That was at 8 this morning i called at noon because i hadnt received it and was told the new owner had to do it. I called again at 3 and the same story. The owner hasnt called me back yet but youll get the receipt. Im sorry but i travel a lot for business and i have never had a problem like this. Its ridiculous first that there apparently was no staff in the hotel at 8 in the morning and that ONlY the absent owner could print a receipt? Thats bs! I better get it or i will be contacting hotels.com i wont stay here next year...i dont need the hassle!
Jeff
Stayed 1 night in Jul 2024