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The Residences at CityWay

4.0 star property
Apartment with free parking, a short walk to Gainbridge Fieldhouse
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residences at CityWay

Seasonal outdoor pool
Seasonal outdoor pool
Exterior
Classic Apartment
City Apartment | Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Washer
  • Outdoor space
  • Barbecue grill
  • Parking included

Explore the area

Map
302 S Alabama St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    7 min walk
  • Circle Center Mall
    11 min walk
  • Lucas Oil Stadium
    12 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    18 min drive

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Laundry

Deluxe Apartment

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Washer/dryer
2 bedrooms
  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for City Apartment

Laundry

City Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Washer/dryer
2 bedrooms
Ceiling fan
  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

View all photos for Classic Apartment

Laundry

Classic Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Washer/dryer
2 bedrooms
Ceiling fan
  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

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Exterior

Omni Severin Hotel

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Pet-friendly
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (42)
The price is AU$268
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Omni Severin Hotel

About the area

Indianapolis

The Residences at CityWay places you in the centre of Indianapolis, within just a 15-minute stroll of popular places like Lucas Oil Stadium and Indiana Convention Center. .Each apartment features a washer/dryer, free WiFi and a sitting area. A kitchen, a flat-screen TV and a coffee/tea maker are also available. .This business-friendly apartment building offers free WiFi in public areas, barbecues and a picnic area. Added amenities include a seasonal outdoor swimming pool and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, including an off-lead area and pet-grooming services. There's also the convenience of free self parking.
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What's nearby

  • Gainbridge Fieldhouse - 7 min walk
  • Circle Center Mall - 11 min walk
  • Lucas Oil Stadium - 12 min walk
  • Monument Circle - 14 min walk
  • Indiana Convention Center - 14 min walk

Getting around

  • Canal Station - 8 min drive
  • Indianapolis Station - 9 min walk
  • Indianapolis International Airport (IND) - 18 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬9 min walk
  • ‪Fogo de Chao - ‬10 min walk
  • ‪Kilroys Bar & Grill - ‬10 min walk
  • ‪Arby's - ‬7 min walk
  • ‪The District Tap - ‬11 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Residences at CityWay

Apartment with free parking, a short walk to Gainbridge Fieldhouse
The Residences at CityWay offers its guests a seasonal outdoor pool, barbecue grills, and a picnic area. Public spaces have free WiFi. The business-friendly The Residences at CityWay also features laundry facilities, express check-out, and a hair salon. Free self parking is available.

This 4-star Indianapolis apartment is smoke free.

  • 250 guestrooms or units
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • No smoking on site
The Residences at CityWay offers 250 air-conditioned accommodations with washers/dryers and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star apartment has kitchens. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and a ceiling fan.

Languages

English

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Art gallery
  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • 2 pets total
  • Fee: USD 20 per pet per day
  • Service animals exempt from fees
  • Off-leash area
  • Pet grooming services

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Hair salon
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides

Location highlights

  • In an entertainment district
  • In the city centre

Things to do

  • Designer stores
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 250 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Lockbox, private entrance

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • An off-lead area and pet-grooming services are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open on 29 May and close on 03 September.

Property is also known as

The Residences at CityWay Apartment
The Residences at CityWay Indianapolis
The Residences at CityWay Apartment Indianapolis

Frequently asked questions

What is the cancellation policy at The Residences at CityWay?

The Residences at CityWay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Residences at CityWay?

Yep, The Residences at CityWay has a free self car park.

Does The Residences at CityWay have a pool?

The Residences at CityWay has a seasonal outdoor pool. The pool is open from May 29 to September 03.

Is there a free airport shuttle available at The Residences at CityWay?

No, The Residences at CityWay does not offer an airport shuttle service.

What time are check-in & check-out at The Residences at CityWay?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Residences at CityWay?

Dogs are welcome at The Residences at CityWay, with dog exercise areas and grooming services on offer. Just so you know, there's a limit of 2 pets.

The Residences at CityWay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 68 reviews" "
Rating 8 - Good. 16 out of 68 reviews" "
Rating 6 - Okay. 5 out of 68 reviews" "
Rating 4 - Poor. 4 out of 68 reviews" "
Rating 2 - Terrible. 6 out of 68 reviews" "

9.0/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Selina

Travelled with family
Liked: Cleanliness, amenities, room comfort
It was in a great location. Restaurants available within walking distance. It was a comfortable experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
The property is accessed between two different streets and the address given me to find the entrance doesnt exist (340 S. Alabama) At least there is no such number on any building. When I arrived at night, it was not the time to be walking around different blocks, trying to find it and when I contacted them by phone, the person sent me a walking link, which ended in the middle of a block that was also not accurate. Other than the initial problem of locating the property, everything else was great.
Stayed 4 nights in Sep 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment worked well for us, a couple blocks from Gainbridge Fieldhouse. We were there with my special needs niece who has some mobility issues. Both bathrooms had deep tubs, no grab bars and no removable shower sprayer, so my niece was unable to bathe for the 3 days we were there. Not safe bathtubs for us Seniors either. We could have used additional seating, there was 1 sofa and 1 chair. No dining table. Plenty of room for some additional pieces. Is fine for a short term rental, but wouldn't rent for more than a couple days. Having an enclosed parking space was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Bijaya, Frederick

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Emily, Boston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, spacious unit with good amenities. Great location close to a variety of restaurants. -The instructions were written as if you were parking a vehicle which you entered the building through the parking garage. It should have also mentioned if you arrived via Uber/Lyft to enter the through the parking garage as well. It would have been helpful to provide a numbered outside door as an alternate way to enter if you didn't want to go through the parking garage. We ran into the property manager as we were leaving so were able to share feedback on the unit which she appreciated. -One of the key fobs wasn't working properly so the three of us had to be together throughout the trip or someone had to come down and get us which wasn't convenient -The drains needed to be cleaned out -Expedia lists the checkout time as 11am, however everything from the company listed 10am
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

10/10 Excellent

Eboni

Stayed 5 nights in Jul 2024

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, room comfort
Excellent stay
This place was great, and the location was great tool.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cozetta

Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

Danielle

Stayed 4 nights in Jul 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, room comfort
Great stay and location
Great location. Felt very safe and secure. Coffee maker was broke and there were a strangely large number of flies when we came in. But outside of those two small things it was excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brenden

Travelled with group
Stayed 2 nights in Jun 2024

2/10 Terrible

Hans

Business traveller, Travelled with family
Disliked: Cleanliness, room comfort
Not comfortable and not ready for occupancy
Allow me to start with it is hard to find. The key kiosk is not easy to use either. In fact, we had to get customer service to return keys. The apartment had SOAKING wet laundry in the washer. One of the beds was made without a top sheet. Both beds lack box springs and as such they are 6 inches off the ground.
Stayed 4 nights in Jun 2024

8/10 Good

Amy

Business traveller
Liked: Cleanliness, room comfort
Worst Checkin Process
Worst checkin process. No instructions on how to go from getting the key in a lockbox to taking the elevator crossing through the parking garage, finding the doors to the building and playing guess which direction the room is. Hallways smelled awful. Took me forever to find my room. The room was very clean but a little stark. Could use some more pictures or something to make it homier.
Stayed 3 nights in May 2024

4/10 Poor

Christy

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Too many cons to offset the pros
Pros: - Beds were comfortable - It was convenient to have the bathrooms attached to each bedroom. - the apartment was spacious - the location was optimal, close to our event and a lot of restaurants - Parking was easy Cons: - the room smelled like air freshers trying to cover up the smell of smoke. So strong it caused some of us headaches. - the bedding smelled like smoke - there were cobwebs all along the ceiling - there was a leak in the ceiling in the kitchen - the shower wasn’t clean (we found hair in it) - there was a blue glittery foam (maybe toothpaste?) on the floor of the right hand bedroom - only one bathroom had a garbage can - the “key cafe” was inefficient and hard to access. Continued to reset as I was trying to access it. I had to call for support when checking in and out.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

8/10 Good

Clarence, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Overall the experience was decent I had some difficulty with finding the building Key cafe was also difficult to find and access
Stayed 2 nights in May 2024

10/10 Excellent

Shah Faisal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 5 nights in Apr 2024

10/10 Excellent

Levi

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
Great Choice
Great experience here! Very glad we chose to stay here.
Stayed 3 nights in Apr 2024

10/10 Excellent

Itzia

Travelled with family
Liked: Room comfort
Nice and comfortable
We love the place very comfortable and convenient location
Stayed 4 nights in Mar 2024

10/10 Excellent

Halee

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Little confusing getting the keys to the room. The room was more spacious and more affordable than local hotels we have frequented over the years. Easy walkable distance to local eateries, pharmacy, and stadium. Hope this is available next year for our return trip
Stayed 2 nights in Mar 2024

2/10 Terrible

Megan

Travelled with family
Disliked: Amenities
Upon arrival at our booking, we found out the unit was unavailable due to a “maintenance emergency” yet no one informed me of this. I did virtual ID verification process for property management group the morning of check in and checked in virtually at 3:15pm without any problems. Arrived at property around 10:30pm to pick up keys from lockbox and my booking number was no longer valid. Called 24/7 help number and the gentleman was able to open the lockbox virtually for me, but it was empty. After about 45 minutes of being on the phone with customer service agent and then the actual property manager or owner we were notified of the emergency. We were staying downtown all weekend to partake in the NBA All Star events. Our weekend was completely ruined. Very disappointing. Do better.
Stayed 2 nights in Feb 2024