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The Hey Hotel

4.0 star property
Hotel with free breakfast, a short walk to Mystery Rooms

Photo gallery for The Hey Hotel

Lake
Exterior
Single Room (CO2gether) | Living area
Lobby lounge
Suite | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
The current price is AU$306
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
Höheweg 7, Interlaken, 3800

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Espresso maker
Electric kettle
Champagne service
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Espresso maker
Electric kettle
Champagne service
  • 26 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Espresso maker
Electric kettle
Champagne service
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Espresso maker
Electric kettle
Champagne service
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

About the area

Interlaken

The Hey Hotel places you in the centre of Interlaken, steps from Hoeheweg and within a short 5-minute stroll of Kletterhalle Interlaken. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find ski storage, free newspapers in the lobby and multilingual staff. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Central Interlaken hotel include Mystery Rooms and Lake Thun.

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bebbis Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Restaurant Café de Paris - ‬2 min walk
  • ‪PizPaz - ‬1 min walk

About this property

The Hey Hotel

Hotel with free breakfast, a short walk to Mystery Rooms
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, ski storage, and complimentary newspapers in the lobby are also featured at The Hey Hotel. Parking is available for a fee.

This 4-star Interlaken hotel is smoke free.

  • 192 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Portuguese, Spanish

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  • Free WiFi
  • Breakfast available
  • Parking available
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The price is AU$348
includes taxes & fees
31 Mar - 1 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Lift (127 centimetre wide door)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for CHF 10.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

What is the cancellation policy at The Hey Hotel?

The Hey Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hey Hotel?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at The Hey Hotel on 3 Apr 2025 start from AU$293.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hey Hotel?

Yep, The Hey Hotel has a self car park for CHF 15.00 per day.

Does The Hey Hotel serve breakfast?

Yeah, complimentary buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Hey Hotel?

No, The Hey Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hey Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Hey Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hey Hotel?

Cats and dogs are welcome at The Hey Hotel, with food and water bowls on offer.

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 381 reviews
Rating 8 - Good. 105 out of 381 reviews
Rating 6 - Okay. 45 out of 381 reviews
Rating 4 - Poor. 14 out of 381 reviews
Rating 2 - Terrible. 9 out of 381 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot but not comfortable
Hotel is nice for a quick stay, room was spacious for 3 people. The breakfast was good and the restaurant attached was also great. Good spot for walking everywhere and near the train station. It does list that there is AC but the vent is so small and blows warm air so if you’re looking for coolness you won’t find that here. Also the beds were rock hard.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk sevice excellent best on our 30 day trip. Great breakfast convenient times. Great location all around
Stayed 3 nights in Nov 2024

6/10 Okay

Navdeep

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ground floor of the hotel is nice but rooms are very bad
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with partner
Liked the friendliness and helpfulness of the reception staff, the location of the hotel. Didn’t like the Wi-Fi reception and the fact that the water temperature switched from hot to cold during q a shower and the last morning there was only hot water coming out.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and shopping and dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shivika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with nice hospitality. They have amazing breakfast buffet which is great to start the day. Room size was great specially for the families having toddlers or infant, it has enough room space to kids to move around.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hey Hotel. Thank you!
We stayed at Hey Hotel in Interlaken. It was fabulous. The Hotel App made finding the easy, and we absolutely loved this hotel. Thank you for a memorable experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to train stations and paragliding
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness
The location to the train was great. Didn’t like not having plastic glasses to use for drinking. A hotel like this should offer glassware in the rooms. Replenishment was hit and miss.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Stayed for 3 nights. Our room included breakfast which was a pretty good spread and for nice amount of time. Perfect size for 3 people and they did have AC! Staff were super friendly with great recommendations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maysa

Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
This property was in a great location, easily accessible to transit options. Breakfast was great with hot and cold options, staff were incredibly helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Johanna

Stayed 2 nights in Aug 2024

10/10 Excellent

Kalpana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Breakfast was amazing! Rooms were really Nice!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

LORALEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Beds were very firm!
Stayed 4 nights in Aug 2024

8/10 Good

Charles, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Brittany

Stayed 2 nights in Aug 2024

8/10 Good

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Natalie

Travelled with family
Disliked: Property conditions & facilities
Expectations were not met
For a 4-star hotel, the rooms were not in very good conditions. We even had to move rooms because our first room did not have a working A/C and the room was located on the top floor with a slanted ceiling. The 2nd room had an A/C that worked better, but the room needed a lot of work, felt very run down. Also amenities are missing, no toiletrie items, no glass ware, no creamer, just too nasic for the price we paid.
Stayed 3 nights in Aug 2024

4/10 Poor

Kristin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. The staff were excellent and we had a lovely stay. Right by all the local transport and food options. I would highly recommend this to anyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pallavi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, friendly staff, great location with lots of dining options - 6 min walk to Interlaken west and a 5 min bus ride to Interlaken OST.
Stayed 3 nights in Aug 2024