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Hampton Inn & Suites Irvine-Orange County Airport

3.0 star property
Hotel with free breakfast, near Segerstrom Center for the Arts
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Irvine-Orange County Airport

Exterior
Egyptian cotton sheets, premium bedding, down duvets, desk
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Reception
Egyptian cotton sheets, premium bedding, down duvets, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Gym
  • Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
The price is AU$193
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
2192 Dupont Drive, Irvine, CA, 92612
  • Southern States University
    2 min drive
  • University of California, Irvine
    3 min drive
  • Bren Events Center
    4 min drive
  • Orange County, CA (SNA-John Wayne)
    2 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Egyptian cotton bed sheets
Down duvet
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed, Refrigerator & Microwave (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower, Mobility, Hearing)

Egyptian cotton sheets, premium bedding, down duvets, desk

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower, Mobility, Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Egyptian cotton bed sheets
Down duvet
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility, Hearing, Bathtub)

Egyptian cotton sheets, premium bedding, down duvets, desk

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility, Hearing, Bathtub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Egyptian cotton bed sheets
Down duvet
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (Wet bar)

Egyptian cotton sheets, premium bedding, down duvets, desk

Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Egyptian cotton bed sheets
Down duvet
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed, Non Smoking (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Roll-In Shower, Mobility, Hearing)

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed, Non Smoking (Roll-In Shower, Mobility, Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility, Hearing, Bathtub)

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed, Non Smoking (Mobility, Hearing, Bathtub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, desk

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Egyptian cotton bed sheets
Down duvet
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 2 Queen Beds, Non Smoking (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Hearing, Bathtub)

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 2 Queen Beds, Non Smoking (Mobility, Hearing, Bathtub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed, Non Smoking (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility, Hearing, Bathtub)

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility, Hearing, Bathtub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Sofa bed - queen
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Homewood Suites By Hilton Irvine John Wayne Airport
Pool
Hot tub
Breakfast included
Free airport shuttle
4.8 out of 5, Exceptional, (1000)
The price is AU$387
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Homewood Suites By Hilton Irvine John Wayne Airport

About the area

Irvine

At Hampton Inn & Suites Irvine-Orange County Airport you'll be 3 km (1.9 mi) from University of California, Irvine and 4.7 km (2.9 mi) from Segerstrom Center for the Arts. Highlights at this hotel include free weekday breakfast, an outdoor swimming pool and a free airport shuttle. .Tides Bar is the hotel's own bar. Enjoy the 24-hour gym and pool loungers. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a computer station. Free buffet breakfast is available daily between 6:00 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3-property class Airport Area hotel include South Coast Plaza and Irvine Spectrum Center.

What's nearby

  • University of California, Irvine - 3 min drive - 3.6 km
  • South Coast Plaza - 3 min drive - 4.5 km
  • Segerstrom Center for the Arts - 4 min drive - 5.2 km
  • Lyon Air Museum - 5 min drive - 5.3 km
  • Irvine Spectrum Center - 10 min drive - 13.2 km

Getting around

  • Tustin Station - 10 min drive
  • Orange County, CA (SNA-John Wayne) - 2 min drive

Restaurants

  • ‪Trade - ‬5 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Ducks Breakaway Bar & Grill - ‬5 min drive
  • ‪Dupont Centre Cafe - ‬2 min walk
  • ‪Hobie Sand Bar - ‬3 min drive

About this property

Hampton Inn & Suites Irvine-Orange County Airport

Hotel with free breakfast, near Segerstrom Center for the Arts
Hampton Inn & Suites Irvine-Orange County Airport offers its guests an outdoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. The business-friendly Hampton Inn & Suites Irvine-Orange County Airport also features multilingual staff, dry cleaning/laundry services, and a front desk safe. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Irvine hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Hampton Inn & Suites Irvine-Orange County Airport offers 164 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM on request
  • Uncovered parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge

Restaurants on site

  • Tides Bar

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 28.00 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton-Irvine/Orange County Airport Hotel Irvine
Hampton Inn Hilton-Irvine/Orange County Airport Hotel
Hampton Inn Hilton-Irvine/Orange County Airport Irvine
Hampton Inn Hilton-Irvine/Orange County Airport
Hampton Inn Suites by Hilton Irvine/Orange County Airport
Hampton Inn Suites Irvine Orange County Airport
Hampton Inn & Suites Irvine-Orange County Airport Hotel
Hampton Inn & Suites Irvine-Orange County Airport Irvine
Hampton Inn Suites by Hilton Irvine/Orange County Airport
Hampton Inn & Suites Irvine-Orange County Airport Hotel Irvine

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Irvine-Orange County Airport?

Hampton Inn & Suites Irvine-Orange County Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Irvine-Orange County Airport?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Irvine-Orange County Airport on 24 Nov 2024 start from AU$192.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Irvine-Orange County Airport?

Yep, Hampton Inn & Suites Irvine-Orange County Airport has an uncovered self car park with in/out privileges for USD 28.00 per night.

Are there any beaches close to Hampton Inn & Suites Irvine-Orange County Airport?

The closest beach to Hampton Inn & Suites Irvine-Orange County Airport is Newport Dune (7.4 km).

Does Hampton Inn & Suites Irvine-Orange County Airport have a pool?

Hampton Inn & Suites Irvine-Orange County Airport has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Hampton Inn & Suites Irvine-Orange County Airport a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hampton Inn & Suites Irvine-Orange County Airport.

Is Hampton Inn & Suites Irvine-Orange County Airport family-friendly?

You bet! With amenities such as a free airport shuttle and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Irvine-Orange County Airport is a hit with families.

Does Hampton Inn & Suites Irvine-Orange County Airport serve breakfast?

You bet, guests give high marks to the free buffet brekkie here! Offered daily from 6:00 AM to 9:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Irvine-Orange County Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM on request.

What time are check-in & check-out at Hampton Inn & Suites Irvine-Orange County Airport?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hampton Inn & Suites Irvine-Orange County Airport?

Cats and dogs are welcome at Hampton Inn & Suites Irvine-Orange County Airport, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hampton Inn & Suites Irvine-Orange County Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1002 reviews" "
Rating 8 - Good. 196 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Saida Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MILAGROS, SAN DIEGO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights for my 50th birthday celebration in Newport Beach. Great location to meet up with my friends and close to places to eat. The staff are super friendly from the moment you walk in. Our room was super clean & the entire bldg was very well maintained. I always see someone cleaning making sure the walkways were clean. Their hot breakfast were probably the best Ive had in a while. The selections were great & perfect for family with kids. They even have almond milk as option for oatmeal & miso soup available. And the fact that they had rice cooker made my son the happiest! The dining area was well kept we even got to hung out on our last night and enjoyed wine with my friends & family. If youre looking for a great & comfortable stay in the area, I highly recommend this location. You wont be disappointed!
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 6 nights in Jul 2024

10/10 Excellent

Ramyata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jasmin

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel is clean friendly and parking was great! Only issue was we booked for a 2 bed and was givin a 1 bed staff made change bit said its hotels.com who causes that issue
Stayed 2 nights in Aug 2024

8/10 Good

Collette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Disneyland.
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Raynelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay...
The hotel was very clean, friendly staff, best breakfast I've had so far. The room was comfortable and updated. Water was hot. My only concern was the empty GasX box and stuff animal left on the bed. The water pressure in the bathroom sink was super low. I was a little confused only because the stuff animal was not new! My stay was great! I would definitely be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice airport stay
Stayed 1 night in Aug 2024

4/10 Poor

Hidetomo

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
We found several ants in the bathroom almost every nights that we stayed. Also in suburbs where there are extra spaces, they still charge extra parking fee about $30/night.... not a good service at all.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Victoria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven, San Diego

Stayed 1 night in Jul 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosaida

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast selections very good, and accommodating staff
Stayed 1 night in May 2024

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel , excellent breakfast options, rooms and hallways smelled clean and fresh. Would definitely stay here again
Stayed 1 night in Jul 2024

2/10 Terrible

Maria Teresa

Disliked: Cleanliness, staff & service
morning. The sofa bed was terrible, and my daughter complained of back pain. The next day, around noon, instead of moving us back to our original room, the front desk put us in a room on the third floor. I specifically asked them to ensure there were no ants. We dropped our bags and went out, but when we returned around 9:30 pm,we found many ants in the bathroom. We immediately called the front desk again. They said they would move us to a different room and offered another night of complimentary parking but said they couldn't do much else. They admitted that some rooms have ants and are usually put out of service. They moved us to the fourth floor. This was highly inconvenient, as we had to change rooms four times in two days, which is unacceptable. I'm not sure if the front desk was irritated with our complaints, but when she gave us the key card, it didn't work. I had to ask my daughter's boyfriend to go back down. When he arrived, she admitted she knew the key card wouldn't work. This hotel likely has an ant infestation, which poses health hazards. Management should address this issue immediately. This morning, ants in the AC window area.
Stayed 2 nights in Jul 2024

8/10 Good

ARMANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is not big enough for all the people
Stayed 1 night in Jul 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything but being charged for parking was excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iesha was nice and attentive! She checked us in quick. She helped us with a wine opener two clean wine glasses From the bar. She also reached out to house keeping for 2 extra pillows
Stayed 1 night in Jul 2024

8/10 Good

Daxin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a 2 bed room; ended up with 1-bed room only as “ the system” was wrong… quite questionable. Who’s fault? Customers, always. Ended up sleeping on that short couch which I didn’t sleep at all. Parking fee $28
Stayed 1 night in Jul 2024