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Islamabad Serena Hotel

5.0 star property
Luxury hotel with 5 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Islamabad Serena Hotel

5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior
Minibar, in-room safe, desk, laptop workspace
Outdoor pool
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Spa
  • Breakfast included
  • Gym
  • Room service

Explore the area

Map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000
  • Rawal Lake
    1 min drive
  • Embassy of Italy
    2 min drive
  • Supreme Court of Pakistan
    4 min drive
  • Islamabad (ISB-Islamabad Intl.)
    36 min drive

Room options

View all photos for Executive Club King

Minibar, in-room safe, desk, laptop workspace

Executive Club King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 36.23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 54.16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 34.75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 60.38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 196.58 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Islamabad Marriott Hotel

Pool
Breakfast included
Spa
Parking included
4.3 out of 5, Excellent, (234)
The price is AU$322
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Islamabad Marriott Hotel

About the area

Islamabad

A luxury stay in Islamabad awaits you at Islamabad Serena Hotel. You'll be 1.7 km (1.1 mi) from Supreme Court of Pakistan and 1.8 km (1.1 mi) from Rawal Lake. Highlights at this hotel include 5 restaurants, 2 coffee shops/cafes and a full-service spa. .A relaxing visit to Maisha Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The buffet restaurant, Zamana Restaurant, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the outdoor swimming pool, gym and sauna. A conference centre and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 30-minute walk of this 5-property class Islamabad hotel include Embassy of Italy and Majlis-e-Shoora.

What's nearby

  • Supreme Court of Pakistan - 4 min drive - 2.8 km
  • Embassy of the United States of America - 5 min drive - 2.7 km
  • Centaurus Mall - 7 min drive - 7.8 km
  • Faisal Mosque - 9 min drive - 9.4 km
  • Pir Sohawa - 15 min drive - 16.3 km

Getting around

  • Islamabad (ISB-Islamabad Intl.) - 35 min drive

Restaurants

  • ‪Laiba Restaurant - ‬4 min drive
  • ‪The Cave - ‬4 min drive
  • ‪Marriott Executive Lounge - ‬4 min drive
  • ‪dawat - ‬15 min walk
  • ‪Omar Khayam Restaurant - ‬5 min drive

About this property

Islamabad Serena Hotel

Luxury hotel with 5 restaurants and full-service spa
Islamabad Serena Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Islamabad Serena Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Islamabad hotel.

  • 387 guestrooms or units
  • 5 dining venues
  • 2 coffee shops
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Islamabad Serena Hotel offers 387 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Maisha Spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 5 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Wild Rice
  • Zamana Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Islamabad Serena Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 36.54 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.54 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Islamabad Serena
Islamabad Serena Hotel Hotel
Islamabad Serena Hotel Islamabad
Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

What is the cancellation policy at Islamabad Serena Hotel?

Islamabad Serena Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Islamabad Serena Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Islamabad Serena Hotel on 7 Dec 2024 start from AU$366.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Islamabad Serena Hotel?

Yep, Islamabad Serena Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Islamabad Serena Hotel?

Yep, Maisha Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Islamabad Serena Hotel have a pool?

Islamabad Serena Hotel has an outdoor pool.

What luxury perks are available at Islamabad Serena Hotel?

Islamabad Serena Hotel features a full-service spa, an outdoor pool and 5 restaurants.

Does Islamabad Serena Hotel serve breakfast?

You bet, complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Islamabad Serena Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Islamabad Serena Hotel?

Yep, you can grab a meal at Islamabad Serena Hotel's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Islamabad Serena Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Islamabad Serena Hotel?

No, pets and service animals are not allowed.

Islamabad Serena Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 144 reviews" "
Rating 8 - Good. 32 out of 144 reviews" "
Rating 6 - Okay. 6 out of 144 reviews" "
Rating 4 - Poor. 9 out of 144 reviews" "
Rating 2 - Terrible. 9 out of 144 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Wajih Ul

Liked: Property conditions & facilities
Disliked: Staff & service
Terrible staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Aamir

Stayed 1 night in Jun 2024

10/10 Excellent

Farzan

Stayed 2 nights in Jun 2024

10/10 Excellent

Zahid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, very courteous staff, excellent value for the money in prime location
Stayed 2 nights in Jun 2024

10/10 Excellent

Humair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and choice of food
Stayed 7 nights in Apr 2024

10/10 Excellent

Sameera

Stayed 4 nights in May 2024

10/10 Excellent

Mohammad Naqeeb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Moin

Stayed 1 night in Apr 2024

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Martina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
Stayed 1 night in Mar 2024

10/10 Excellent

Martina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.
Stayed 3 nights in Mar 2024

10/10 Excellent

FAISAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Zeba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serena is the Crown jewel of Islamabad. I don’t have enough words to describe what an incredible experience we had at the Sarena. Spent 2 nights with family on a vacation and would definitely come back.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal

10/10 Excellent

Mohammad Shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily the best hotel in Islamabad
Superb hotel, maybe the likes of Pearl Continentral Malam Jabba can learn a thing or two from Serena's management.
Stayed 1 night in Jan 2024

8/10 Good

Pervaiz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Farrah

Travelled with family
Liked: Property conditions & facilities, room comfort
Wonderful stay!!
Amazing. The only thing I would improve on are the mattresses which are v hard. But otherwise an incredible place! The buffet, gardens and spa are perfect.
Stayed 1 night in Dec 2023

10/10 Excellent

Sohail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience!
Stayed 5 nights in Dec 2023

10/10 Excellent

Abid

Its everything wonderful stunning hospitality
Stayed 1 night in Dec 2023

10/10 Excellent

saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the best hotel in Pakistan.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anas

Stayed 1 night in Dec 2023

10/10 Excellent

Hon Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Waqar

Liked: Cleanliness, staff & service, property conditions & facilities
This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price
Stayed 1 night in Nov 2023

10/10 Excellent

Ronald, Dubai

Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay at the Serena. They have a lot of useful services at the hotel for a business trip, including an ATM, coffee shops and car service. They provided a complimentary local phone with internet and airport pick-up/drop-off. It has very good security and a connection to the Serena Business Complex. Would recommend.
Stayed 1 night in Nov 2023