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Hotel Promise

3.0 star property
Art Deco Istanbul hotel in Taksim with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Promise

Lounge
Lobby sitting area
Lounge
Front of property - evening/night
Economy Single Room, 1 Bedroom

Reviews

4.6 out of 10

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Huseyin Aga Mah Topcekenler, Sokak no:10 Beyoglu, Istanbul, Istanbul, 34440
  • Istiklal Avenue
    3 min walk
  • Pera Palace Hotel
    9 min walk
  • Taksim Square
    13 min walk
  • Istanbul (IST)
    46 min drive

Room options

View all photos for Standard Double Room

View from room

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, free minibar items, in-room safe

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Single Room, 1 Bedroom

Premium bedding, free minibar items, in-room safe

Economy Single Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Economy Double Room

Premium bedding, free minibar items, in-room safe

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Living room

Taxim Elegance Suites

Free WiFi
Air conditioning
Room service
24/7 front desk
3.0 out of 5, (78)
The price is AU$167
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Taxim Elegance Suites

About the area

Istanbul

Hotel Promise places you in the centre of Istanbul, within just a 5-minute stroll of Istiklal Avenue and within 15 minutes of Taksim Square. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Local cuisine breakfast is available daily between 8:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3-property class Taksim hotel include Galata Tower and Galataport.

What's nearby

  • Istiklal Avenue - 3 min walk
  • Pera Palace Hotel - 9 min walk
  • Taksim Square - 13 min walk
  • Galata Tower - 16 min walk
  • Galataport - 17 min walk

Getting around

  • Taksim Station - 10 min walk
  • Beyoglu Station - 13 min walk
  • Istanbul (IST) - 46 min drive

Restaurants

  • ā€ŖDĆ¼rĆ¼mzade - ā€¬1 min walk
  • ā€ŖPapllion - ā€¬1 min walk
  • ā€ŖTaksim Şenol TĆ¼rkĆ¼ Barı - ā€¬1 min walk
  • ā€ŖTostƧu Ä°dris - ā€¬1 min walk
  • ā€ŖLipsos - ā€¬1 min walk

About this property

Hotel Promise

Art Deco Istanbul hotel in Taksim with a 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at Hotel Promise. The hotel can provide concierge services and a complimentary food/drink shopping service. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Istanbul hotel.

  • 1 building
  • 17 guestrooms or units
  • 7 levels
  • Built in 1945
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Promise offers 17 accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 82-cm LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Languages

English, French, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 5 per day; includes in/out privileges)
  • Valet parking on site (EUR 15 per day)

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:30 AM for a fee: EUR 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (75 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 1945
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 82-cm LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Promise

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 5 per person
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 5 per day (in/out privileges)
  • Valet parking fee: EUR 15 per day
  • Nearby parking fee: EUR 15 per day (820 ft away)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes window guards in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Promise
Hotel Promise Istanbul
Promise Hotel
Promise Istanbul
Hotel Promise Hotel
Hotel Promise Istanbul
Hotel Promise Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Hotel Promise?

Hotel Promise offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Promise?

Yep, Hotel Promise has a self car park with in/out privileges for EUR 5 per day.

Are there any beaches close to Hotel Promise?

The closest beach to Hotel Promise is Florya Beach (17.3 km).

What makes Hotel Promise a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Promise.

Does Hotel Promise serve breakfast?

Sure does, local cuisine brekkie is served daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Promise?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Promise?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Promise?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Promise?

No, pets and service animals are not allowed.

Hotel Promise Reviews

Reviews

4.6
Rating 10 - Excellent. 12 out of 135 reviews" "
Rating 8 - Good. 19 out of 135 reviews" "
Rating 6 - Okay. 20 out of 135 reviews" "
Rating 4 - Poor. 23 out of 135 reviews" "
Rating 2 - Terrible. 61 out of 135 reviews" "

4.8/10

Cleanliness

5.0/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low quality
One of the worst stay experiences yet. I arrived and waited 30 minutes before they finally got me checked-in. How is it that only one staff can do this. The lift to my floor is broken so I had to carry my luggage one floor up. The room is tiny, thereā€™s no tea table or any table. No closet, just a few hangers attached to the wall. Thereā€™s no view from the window, just another building across. The bathroom and toilet is 10 cm apart, no curtain or glass to separate so the shower basically splash everywhere. Thereā€™s no towel, no floor mattress anywhere, and no sandals. Basically just a bed with AC and a small bathroom. Overall cleanliness is bad, the bed sheet and pillow are not clean.
Stayed 1 night in Aug 2024

8/10 Good

Iman

Stayed 3 nights in Feb 2022

6/10 Okay

Peter

Stayed 3 nights in Jan 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing is that if you are a smoker is allowed to smoke in room all other things are wrong, dirty and not working.
Stayed 1 night in May 2021

10/10 Excellent

Unknown, Unknown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice crew, Good management. Although I was the one with little issue, they never bring it up to my face.They understood my situation.
Stayed 3 nights in Jan 2020

2/10 Terrible

Nichapatr

Stayed 4 nights in Dec 2019

2/10 Terrible

Raed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
The hotel rooms were awful and smells very bad, Upon check in I've paid the room price and i couldn't stay in the room and i went to another hotel
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is horrible, none of the pictures are actually true to what the rooms are. The rooms are dirty, sheets are old, pillows are old and have molds on them. there is no cleaning of the room once you check in. the bathroom smells moldy and old. the bathroom is not clean, dark and dirty. They are not helpful and rude, they did not give me the room I reserved, they said it was not ready and they will give it to me the next day, when I went they said no stay in the room you are in, I left for 2 days on a trip in turkey, I came I saw the room all cleaned and everything I had in it was taken out. they did all that without asking me or apologizing. The internet is horrible. Overall, I would not recommend this room.
Stayed 23 nights in Nov 2019

2/10 Terrible

Ilia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They first gave me a room that was extremely dirty and in terrible condition. After complaining, they said you should pay more $25 to give you a standard room. They even didn't reimburse my money. staff very unprofessional
Stayed 2 nights in Oct 2019

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed first day because of flights and when I came second day they had no room. They put me in room next door and it was 2/10 but after 40 hours traveling I needed rest. By next morning the room opened up and was put back at promise and compared to room I was in this was 8/10 for sure. I was not looking for fancy just clean and comfortable, staff was super helpful I had booked for 3 days so I could get here and find where I wanted to stay for duration and I did leave. I would stay again as transitional hotel while looking for the amenities I want during holiday very friendly helpful staff.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

2/10 Terrible

Muhammad Adnan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
Very bad hotel, very bad rooms, small rooms, dirty rooms, dirty washroom, poor system, reception little bit cooperative, all was bad, recommend people dont stay in promise hotel,
Stayed 3 nights in Aug 2019

2/10 Terrible

Ray

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

2/10 Terrible

Joseph, Montreal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is infested with cockroaches ,every time you reach your room , you need to kill at least a dozen that are roaming around including your mattress and pillow. the situation is horrible , when receptionist was informed he just showed up with a locally made solution that he sprays around and does nothing and the next day the insect infestation prevails.
Stayed 5 nights in Jul 2019

6/10 Okay

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
after a long wait I was not accommodated. I moved to another hotel
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came at 3:00 AM , My room wasnā€™t ready because they give it to another one . The staff was drunk in hotel . For me , I canā€™t be in this hotel after this night. Very very bad
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heaters, electricity turns off few times a day randomly, no WiFi it only works in the reception lobby, they donā€™t clean your room unless you have to keep asking, every day you see handful of cockroaches and other bugs crawling under the bed and tables, toilet is disgusting and smells of dead rats the toilet itā€™s all brown and black from dirt that they donā€™t clean, owner is a scammer be prepared to pay extra 10% on arrival by card or have the option to pay by cash and end up paying double if youā€™ve paid by card already
Stayed 13 nights in Nov 2018

4/10 Poor

Bernard

Disliked: Property conditions & facilities, room comfort
Hotel old room very old needs lot of work staff we
Stayed 2 nights in Sep 2018

2/10 Terrible

Humaid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad bad bad
Bad Bad bad dirtey Bad location
Stayed 6 nights in Aug 2018

8/10 Good

Marina, Beirut

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is a good option for budget travellers ($20 for a single room with a shower), but in a quite noisy area so prepare not to sleep until 4am, especially on the weekend. I always stay in this hotel bc it's just an overnight for me in transit between 2 countries, you cant find a cheaper centrally located clean place with a helpful staff like Promise
Stayed 1 night in Aug 2018

4/10 Poor

m, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not clean
close to taksim square but not good organazation. The hotelā€™s facilities were very poor and the state of rooms were unexpectable.
Stayed 5 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
That's the worst experience of my life
Stayed 1 night in Aug 2018

8/10 Good

Was

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortbale place for a good price.
Stayed 2 nights in Jun 2018

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel EVER!
Horrible. So bad that I don't even want to relive the experience long enough to leave a review. The room was filthy, the bathroom looked like something out of a science fiction movie. I left after the first night after having paid (and not reimbursed) for six. If I was put on this earth for any reason at all, it was to keep you from suffering the indignity of just stepping into the lobby of this dump.
Stayed 7 nights in Sep 2017