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Radisson Blu Hotel & Spa, Istanbul Tuzla

5.0 star property
Luxury Tuzla hotel in Aydınlı Mahallesi with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Blu Hotel & Spa, Istanbul Tuzla

Couples treatment room(s), sauna, steam room, Turkish bath/hammam
3 indoor pools, outdoor pool
3 indoor pools, outdoor pool
Suite, Jetted Tub (Loft) | Jetted tub
3 indoor pools, outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Room service

Explore the area

Map
Camlibelde Sitesi Hasan Tokatli Sk., No:1 Aydinli, Tuzla, Istanbul, 34953
  • Pendorya Shopping Mall
    5 min drive
  • Neomarin Shopping Mall
    5 min drive
  • Prof Dr.Necmettin Erbakan Cultural Center
    8 min drive
  • Istanbul (SAW-Sabiha Gokcen Intl.)
    10 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Private Pool (Sauna & Garden)

Suite, Private Pool (Sauna & Garden)

Suite, Private Pool (Sauna & Garden)

Highlights

Furnished patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (Sauna)

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace (Sauna)

Highlights

Furnished balcony
Separate sitting area
Sauna
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 66 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Terrace

Garden

Premium Room, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 35 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room, Balcony, Pool View

Superior Room, Balcony, Pool View

Superior Room, Balcony, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, Terrace (Hammam - Sauna)

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace (Hammam - Sauna)

Highlights

Terrace
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 90 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Sauna (Hammam)

Presidential Suite, Sauna (Hammam)

Presidential Suite, Sauna (Hammam)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Sauna
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 145 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Suite, Jetted Tub (Loft)

Suite, Jetted Tub (Loft) | Jetted tub

Suite, Jetted Tub (Loft)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Emirtimes Hotel & Spa Tuzla

Pool
Breakfast included
Spa
Free airport shuttle
4.2 out of 5, Very good, (1001)
The price is AU$128
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Emirtimes Hotel & Spa Tuzla

About the area

Tuzla

A luxury stay in Tuzla awaits you at Radisson Blu Hotel & Spa, Istanbul Tuzla. You'll be 0.4 km (0.3 mi) from Haci Bekir Yildirim Mosque and 4.4 km (2.7 mi) from Pendorya Shopping Mall. Highlights at this family-friendly hotel include 2 restaurants, 3 indoor swimming pools and a full-service spa. .A day of pampering at Elysia Spa can include deep-tissue massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, Casa Grill, serves Mediterranean cuisine and is open for lunch and dinner. Lobby Lounge Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 4 hot tubs, outdoor swimming pool and gym plus access to a playground. 35510 square feet (3299 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Aydınlı Mahallesi hotel include Neomarin Shopping Mall and Viaport Outlet Shopping.

What's nearby

  • Pendorya Shopping Mall - 5 min drive
  • Neomarin Shopping Mall - 5 min drive
  • Viaport Outlet Shopping - 7 min drive
  • Pendik Port - 9 min drive
  • Viaport Marina - 10 min drive

Getting around

  • Istanbul Kaynarca Station - 6 min drive
  • Yakacik-Adnan Kahveci Station - 9 min drive
  • Sabiha Gokcen International Airport (SAW) - 10 min drive

Restaurants

  • ‪Telvee Pasta&Cafe - ‬14 min walk
  • ‪Muum Coffee - ‬9 min walk
  • ‪The Mood Cafe - ‬12 min walk
  • ‪Cadde Cafe - ‬19 min walk
  • ‪Mango Künefe - ‬11 min walk

About this property

Radisson Blu Hotel & Spa, Istanbul Tuzla

Luxury Tuzla hotel in Aydınlı Mahallesi with 2 restaurants
Radisson Blu Hotel & Spa, Istanbul Tuzla offers its guests a full-service spa, 3 indoor swimming pools, and 4 hot tubs along with an outdoor pool and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 35510 square feet (3299 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the luxury Radisson Blu Hotel & Spa, Istanbul Tuzla. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Tuzla hotel.

  • 254 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 35510 sq ft of conference space
  • 3299 sq. m of conference space
  • Built in 2014
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Radisson Blu Hotel & Spa, Istanbul Tuzla offers 254 accommodations with minibars and a safe. A pillow menu is available. 37-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Elysia Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Languages

English, Italian, Latvian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aqua Pool Bar
  • Casa Grill
  • Lobby Lounge Bar
  • Turca

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (35,510 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

Property Registration Number 12628

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Blu Hotel Istanbul Tuzla
Radisson Blu Hotel Tuzla
Radisson Blu Istanbul Tuzla
Radisson Blu Tuzla
Tuzla Istanbul
Radisson Blu Hotel Spa Istanbul Tuzla
Radisson Blu Hotel & Spa, Istanbul Tuzla Hotel
Radisson Blu Hotel & Spa, Istanbul Tuzla Tuzla
Radisson Blu Hotel & Spa, Istanbul Tuzla Hotel Tuzla

Frequently asked questions

What is the cancellation policy at Radisson Blu Hotel & Spa, Istanbul Tuzla?

Radisson Blu Hotel & Spa, Istanbul Tuzla offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Blu Hotel & Spa, Istanbul Tuzla?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at Radisson Blu Hotel & Spa, Istanbul Tuzla on 28 Dec 2024 start from AU$179.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Blu Hotel & Spa, Istanbul Tuzla?

Yep, Radisson Blu Hotel & Spa, Istanbul Tuzla has a free self car park and free valet parking.

Are there any beaches close to Radisson Blu Hotel & Spa, Istanbul Tuzla?

The closest beach to Radisson Blu Hotel & Spa, Istanbul Tuzla is Aya Nikola Halk Plajı (16.3 km).

Is there a spa on site at Radisson Blu Hotel & Spa, Istanbul Tuzla?

Yep, Elysia Spa is available for guests. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Radisson Blu Hotel & Spa, Istanbul Tuzla have a pool?

Take your pick from 3 indoor swimming pools, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Radisson Blu Hotel & Spa, Istanbul Tuzla?

Radisson Blu Hotel & Spa, Istanbul Tuzla features 3 indoor pools, 4 hot tubs and a health club.

What makes Radisson Blu Hotel & Spa, Istanbul Tuzla a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Radisson Blu Hotel & Spa, Istanbul Tuzla.

Is Radisson Blu Hotel & Spa, Istanbul Tuzla family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Radisson Blu Hotel & Spa, Istanbul Tuzla is a hit with families.

Does Radisson Blu Hotel & Spa, Istanbul Tuzla serve breakfast?

Yeah, buffet breakfast is available on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Radisson Blu Hotel & Spa, Istanbul Tuzla?

No, Radisson Blu Hotel & Spa, Istanbul Tuzla does not offer an airport shuttle service.

Is there a bar or restaurant at Radisson Blu Hotel & Spa, Istanbul Tuzla?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Radisson Blu Hotel & Spa, Istanbul Tuzla?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Radisson Blu Hotel & Spa, Istanbul Tuzla?

No, only service animals are allowed.

Radisson Blu Hotel & Spa, Istanbul Tuzla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1000 reviews" "
Rating 8 - Good. 238 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

cengiz

Stayed 1 night in Sep 2024

10/10 Excellent

cengiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel has nice facilities and friendly staff very close to sabiha gokcen airport
Stayed 2 nights in Sep 2024

8/10 Good

Çisem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ezgi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing weekend!
We stayed at a suite-room with its own garden and pool and it was one of the best hotel rooms I ever had. Our 2,5 year old toddler swam freely and joyfully and we were able to spend quality time with him without worrying about him running off. We ordered room service and it was excellent. The one thing we would enjoy a little more would be some additional dining options. Also, a playground in the garden would be amazing.
Stayed 1 night in Aug 2024

2/10 Terrible

Umair

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is a mess And so the staff
Stayed 1 night in Aug 2024

6/10 Okay

Tamer

Liked: Staff & service, amenities
Ordered room service first night and they forgot my drink , next morning went to use the pool -no towels . Rooms are decent , Breakfast buffet was very good . The hallway carpets needed to be changed a decade ago and noticeable dirt throughout the carpets .
Stayed 2 nights in Jun 2024

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ali Murat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nuri

Travelled with family
Liked: Amenities
It’s very good
Stayed 4 nights in Jun 2024

8/10 Good

Ola

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Good
Stayed 1 night in Jun 2024

8/10 Good

Ola

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff ant the reception is a bit rude and not welcoming ... There is a dust in the room and some area are not well cleaned .. The facilities are really good and family friendly ..
Stayed 1 night in Jun 2024

8/10 Good

Çisem

Stayed 1 night in Jun 2024

2/10 Terrible

Nikolay

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I have never been in this hotel! I have canceled it !!!!
Stayed 1 night in Mar 2024

8/10 Good

Seyyed

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good
It was wonderful to stay at raddison blu, little over cjarged but overall it was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

OK

6/10 Okay

Zorro

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Jaffar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent room, we stayed at the presidential suite, the kids loved the hammam.
View from the room
Room service breakfast
Stayed 5 nights in Dec 2023

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quit place
Stayed 1 night in Dec 2023

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Dec 2023

10/10 Excellent

Nuri

Liked: Cleanliness, amenities
It was nice
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and Comfortable
Stayed 4 nights in Nov 2023

4/10 Poor

Saramar

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was very dirty and hadn’t been cleaned. After I complained they switched our rooms.
Stayed 1 night in Nov 2023

2/10 Terrible

Husein Ali

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reached Radison after 28 hours of travel to stay for a night, before I took my next flight. When I got to the hotel, their key card machine wasn't working. I was told I'd need to go to the reception if I left my room, as staff would have to come up to open the door with a master key card. When I entered the room, there was an odd stain on the armchair and the glasses were all dirty. The kettle had various sickening substances in it. I went to the reception and showed them the pictures, and they offered me a better room. The other room was slightly better. But the glasses had the same issue, there was a weird red spot on the pillow and the chair had some weird sticky substance on it. I decided not to make a fuss, just wanting to get through the night. When I left my room, I couldn't get back in as the key card was still not working. I had to wait in line as the staff was busy. At this point, I decided not to leave my room again. I stayed trapped in the room for most of the evening and the following morning. When I went to check out at noon, apparently the key-card machine had been fixed overnight, and no one bothered to give me a working key card. Very disappointed in Raddison overall. It's a two-star hotel at best. Complete waste of money!

8/10 Good

Cem

Stayed 1 night in Nov 2023