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Renaissance Istanbul Polat Bosphorus Hotel

5.0 star property
Luxury hotel with 3 restaurants and health club

Photo gallery for Renaissance Istanbul Polat Bosphorus Hotel

Meeting facility
Minibar, in-room safe, desk, soundproofing
Aerial view
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
The current price is AU$211
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Barbaros Bulvari No: 145, Besiktas, Istanbul, Istanbul, 34349
  • Zorlu Performing Arts Center
    ā€Ŗ17 min walkā€¬
  • Zorlu Center
    ā€Ŗ3 min driveā€¬
  • Istanbul Cevahir Shopping and Entertainment Centre
    ā€Ŗ4 min driveā€¬
  • Istanbul (IST)
    ā€Ŗ42 min driveā€¬

Room options

View all photos for Club Suite, 1 King Bed, Non Smoking, City View (Corner)

Club Suite, 1 King Bed, Non Smoking, City View (Corner) | Living area

Club Suite, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Sea View (Corner)

Club Suite, 1 King Bed, Non Smoking, Sea View (Corner) | Living area

Club Suite, 1 King Bed, Non Smoking, Sea View (Corner)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Bathrobes
Private bathroom
  • 59 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 27 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, soundproofing

Executive Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, soundproofing

Executive Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Size Bed, Partial Sea View

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Size Bed, Partial Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View | Living area

Junior Suite, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

View from property

Executive Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View

View from property

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Mƶvenpick Hotel Istanbul Bosphorus

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (857)
The price is AU$238
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Mƶvenpick Hotel Istanbul Bosphorus

About the area

Istanbul

A luxury stay in the heart of Istanbul awaits you at Renaissance Istanbul Polat Bosphorus Hotel. You'll be 2.3 km (1.4 mi) from Bosphorus and 2.4 km (1.5 mi) from Bosphorus Bridge. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a gym. .A day of pampering at R Fitness & Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, Arts Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Bar 212 is the hotel's own rooftop bar. Enjoy the gym and Turkish bath/hammam. Business amenities include meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .This 5-property class Beşiktaş hotel is 4.2 km (2.6 mi) from Taksim Square and 3.2 km (2 mi) from DolmabahƧe Palace.

What's nearby

  • Ciragan Palace - 2 min drive - 2.7 km
  • Bosphorus Bridge - 3 min drive - 3.3 km
  • Istanbul Cevahir Shopping and Entertainment Centre - 4 min drive - 2.5 km
  • DolmabahƧe Palace - 5 min drive - 5.0 km
  • Taksim Square - 5 min drive - 5.9 km

Getting around

  • Mecidiyekoy Station - 3 min drive
  • Gayrettepe Station - 18 min walk
  • Sabiha Gokcen International Airport (SAW) - 51 min drive

Restaurants

  • ā€ŖMado - ā€¬2 min walk
  • ā€ŖSita Balık Balmumcu - ā€¬2 min walk
  • ā€ŖÄ°pek Hanım Ƈiftliği - ā€¬2 min walk
  • ā€ŖAleni Ocakbaşı - ā€¬3 min walk
  • ā€ŖEzber Kafe - ā€¬2 min walk

About this property

Renaissance Istanbul Polat Bosphorus Hotel

Luxury hotel with 3 restaurants and health club
Renaissance Istanbul Polat Bosphorus Hotel offers its guests an indoor pool and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a library, and a terrace are also featured at the luxury Renaissance Istanbul Polat Bosphorus Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 1 building
  • 213 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2012
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Renaissance Istanbul Polat Bosphorus Hotel offers 213 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 13 per day)
  • Secured, covered valet parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 38 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • 212 Restaurant
  • Arts Restaurant
  • Bar 212
  • Living Room

Things to do

  • Art gallery
  • Health club
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lift (81 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 10 March 2025 to 14 March 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Renaissance Istanbul Polat Bosphorus Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 38 per person
  • Covered self-parking fee: EUR 13 per day
  • Valet parking fee: EUR 7 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 13679

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Istanbul Renaissance
Istanbul Renaissance Bosphorus
Renaissance Bosphorus
Renaissance Bosphorus Hotel
Renaissance Bosphorus Hotel Istanbul
Renaissance Bosphorus Istanbul
Renaissance Istanbul
Renaissance Istanbul Bosphorus
Renaissance Istanbul Polat Bosphorus Hotel
Renaissance Polat Bosphorus Hotel
Renaissance Istanbul Polat Bosphorus
Renaissance Polat Bosphorus
Renaissance Istanbul Polat Bosphorus Hotel Hotel
Renaissance Istanbul Polat Bosphorus Hotel Istanbul
Renaissance Istanbul Polat Bosphorus Hotel Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Renaissance Istanbul Polat Bosphorus Hotel?

Renaissance Istanbul Polat Bosphorus Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Istanbul Polat Bosphorus Hotel?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Renaissance Istanbul Polat Bosphorus Hotel on 16 Mar 2025 start from AU$210.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Istanbul Polat Bosphorus Hotel?

Yep, Renaissance Istanbul Polat Bosphorus Hotel has a secured covered self car park for EUR 13 per day.

Is there a spa on site at Renaissance Istanbul Polat Bosphorus Hotel?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Renaissance Istanbul Polat Bosphorus Hotel have a pool?

Renaissance Istanbul Polat Bosphorus Hotel has an indoor pool. The property will be renovating one of the swimming pools from March 10 2025 until March 14 2025 (completion date subject to change).

What luxury perks are available at Renaissance Istanbul Polat Bosphorus Hotel?

Renaissance Istanbul Polat Bosphorus Hotel features a Turkish bath, a health club and an indoor pool.

Is Renaissance Istanbul Polat Bosphorus Hotel family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Istanbul Polat Bosphorus Hotel is a hit with families.

Does Renaissance Istanbul Polat Bosphorus Hotel serve breakfast?

Yeah, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Renaissance Istanbul Polat Bosphorus Hotel?

No, Renaissance Istanbul Polat Bosphorus Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Istanbul Polat Bosphorus Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Istanbul Polat Bosphorus Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Renaissance Istanbul Polat Bosphorus Hotel?

No, pets and service animals are not allowed.

Renaissance Istanbul Polat Bosphorus Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 983 reviews
Rating 8 - Good. 252 out of 983 reviews
Rating 6 - Okay. 82 out of 983 reviews
Rating 4 - Poor. 31 out of 983 reviews
Rating 2 - Terrible. 45 out of 983 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Slightly disappointing
Breakfast could be better considering the price and compared to competitor hotels at a similar price point and segment. Restaurant and room service prices on the high end and quality could be be better.
Stayed 1 night in Nov 2024

6/10 Okay

Jo

Stayed 4 nights in Sep 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far out for old town
Stayed 1 night in Nov 2024

10/10 Excellent

Uy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great breakfast with a variety of foods to choose from, walkable to local restaurants.. would recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bosphorus Polat
Staff was really decent I really like The front desk
Stayed 5 nights in Nov 2024

8/10 Good

KAYA, PATTERSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Excellent staff. Need some updates on furniture. Nice view of Istanbul.
Stayed 1 night in Oct 2024

10/10 Excellent

P E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, the attention to detail from every member of staff ensured my trip worked like a dream. The entire team was incredibly attentive, but I must give special thanks to Murat. His dedication to meeting my every need truly stood out. Whether it was arranging last-minute reservations or providing insightful local tips, Murat went above and beyond to make my stay unforgettable. The seamless coordination and genuine care from the staff made this trip one of the best experiences Iā€™ve ever had. Highly recommended! I have found my new home from home in Istanbul
Stayed 7 nights in Sep 2024

8/10 Good

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a decent enough place to stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

DOGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Price reasonable and local amenities closeby
Stayed 3 nights in Aug 2024

10/10 Excellent

Suleyman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

moje

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank so much Mohamed at front desk for great customer service and care. Thank you Emir for all your helpful service and support during our journey.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is probably the best in Istanbul in terms of service level
Stayed 2 nights in Jul 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loverly and clean
Trip to istanbul and chose the Reaissance as my base lovely hotel lovey staff met all me needs and excedded in expectations - If ihad to find a negative there isnt much around on foot to Taxis are readly available so depending where you want to go most places are cheaply accessable
Stayed 3 nights in Jun 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Jarkyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our TV was not working the day we arrived, and even after multiple complaints through reception it was not fixed until the next day evening. Socket in the bathroom was not working as well, and hooks were falling off the wall. Reception are all men, not a single a woman. In general the impression was not the best.
Stayed 3 nights in Jun 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Onill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The staff is friendly and taxis are a call away. We enjoyed our vacation here.
Stayed 3 nights in Mar 2024

2/10 Terrible

Hassan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was terrible: Check-in, dirty sheets (has to be changed when asked), executive room was very small with no coffee machine and the water boiler was broken. Change my room and it was as terrible as the previous one. We got a cake for our wedding anniversary which was also terrible. The key word: TERRIBLE. Disappointed member of Bonvoy Marriott !
Stayed 2 nights in Jun 2024

10/10 Excellent

ERSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
It was amazing
Stayed 1 night in May 2024

8/10 Good

Batu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Cicek

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotelā€™s restaurant closes early. And there are limited decent restaurant options in close proximity. The area is noisy, especially at the weekend. The staff treats you like you are going to run away without paying your bill, and they ask valet fee every day when taking your car out, and not at the end of your stay! They also either take a deposit or let you pay each time with visa, without a deposit on your card (which is debited with each transaction) you can not bill your room. Why canā€™t they have everyone sign an agreement that says they are ok with getting charges on their card for unpaid expenses and keep it simple. It shows that they had bad experience with customers running away without paying bill which made us feel concerned about the quality of their hotel guests.
Stayed 2 nights in May 2024

6/10 Okay

Gavin

Liked: Staff & service
Stayed 2 nights in May 2024