Ratings based on 303 Verified Reviews

Real reviews from guests who’ve stayed
3.3 out of 5
74% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 15 May 2024 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 8 May 2024 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 23 Mar. 2024 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 20 Oct. 2023 on Hotels
3 out of 5
by A verified traveller

Not a very pleasant stay

Posted 17 Oct. 2022 on Hotels
Room was OK. The lifts need serious repairs. It took us 10 min to get the lift and get to our room. We checked in one room and they had a lounge just above our room so it was very noisy where as the details of the room say noise proof rooms. We had to request and change the room which they did for us. As soon as we got in the room we heard some girls shouting in the lift as the lift had stopped working and they were stuck. For breakfast it was surprising that we had to pay extra for a hot chocolate and for eggs. Those are basic things which should be a part of a breakfast. On the other side the staff was very helpful. As soon as we complained they changed the room for us. During check out one of the staffs really tried hard to get us a taxi. Unfortunately I personally wouldn't go again to the hotel
5 out of 5
by A verified traveller

Posted 19 Sep. 2022 on Ebookers
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3 out of 5
by A verified traveller

This traveller left a rating score only Posted 19 Aug. 2022 on Hotels
3 out of 5
by A verified traveller

great location.. bad experience..

Posted 26 Jun. 2022 on Hotels
Bathroom privacy is a concern.. Aircon did not work properly.. they were not able to fix.. lift buttons need some work.. Sloppy housekeeping.. bathrooms had been recently renovated.. still had construction dust.. took away 4 towels and then replaced 3.. Horrible breakfast experience .. no buffet.. so must take their set meal with beef (we are vegetarians).. not interested in our inputs.. no replacements offered.. charged extra even though we didnt take their set meal..
1 out of 5
by A verified traveller

Posted 15 Jun. 2022 on Expedia
The room was DIRTY and was dusty. The mini fridge was broken We stayed for 2 nights and no housekeeping was done despite us putting a sign on the door and also calling reception to inform them no housekeeping was done and they said they would send someone but they never did. Utterly unprofessional staff. I do not know how this hotel is still operating
1 out of 5
by A verified traveller from Abilene

Posted 10 Jun. 2022 on Expedia
It feel like the rooms never had any maintenance