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Best Western University Inn

2.5 star property
Pet-friendly hotel connected to a shopping centre in Ithaca with free breakfast

Photo gallery for Best Western University Inn

Reception
Winery
Standard Room, 1 Double Bed, Non Smoking (Shower Only)
Seasonal outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
The current price is AU$151
includes taxes & fees
19 Mar - 20 Mar

Explore the area

Map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Ithaca Commons
    ‪3 min drive‬
  • Cornell University
    ‪4 min drive‬
  • Ithaca College
    ‪6 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ithaca

At Best Western University Inn, you'll be connected to a shopping centre and 2.2 km (1.4 mi) from Cornell University. Highlights at this hotel include free daily breakfast, free self-parking and a free airport shuttle. .Enjoy the 24-hour gym and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and express check-out. Free on-the-go breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free RV/bus/truck parking. .With a stay at this Ithaca hotel, you'll be 3.2 km (2 mi) from Ithaca Commons and 3.4 km (2.1 mi) from State Theatre of Ithaca.

What's nearby

  • Ithaca Commons - 3 min drive - 3.1 km
  • State Theatre of Ithaca - 4 min drive - 3.4 km
  • Cornell University - 4 min drive - 2.8 km
  • Ithaca College - 6 min drive - 5.0 km
  • Buttermilk Falls State Park - 7 min drive - 6.9 km

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 12 min drive

Restaurants

  • ‪Collegetown Bagels - ‬2 min drive
  • ‪Trillium - ‬3 min drive
  • ‪Cornell Dairy Bar - ‬2 min drive
  • ‪The Terrace Restaurant - ‬3 min drive
  • ‪Souvlaki House - ‬3 min drive

About this property

Best Western University Inn

Pet-friendly hotel connected to a shopping centre in Ithaca with free breakfast
Best Western University Inn offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Best Western University Inn also features a vending machine, express check-out, and a front desk safe. Self parking is free.

This Ithaca hotel is smoke free.

  • 101 guestrooms or units
  • 2 levels
  • 4 buildings
  • Conference rooms
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • No smoking on site
  • Water dispenser
Best Western University Inn offers 101 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:30 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Frequently asked questions

Is parking available at Best Western University Inn?

Yep, Best Western University Inn has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western University Inn?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western University Inn on 19 Mar 2025 start from AU$150.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western University Inn have a pool?

Best Western University Inn has a seasonal outdoor pool. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

Is Best Western University Inn family-friendly?

You bet! With amenities such as a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Best Western University Inn is a hit with families.

Does Best Western University Inn serve breakfast?

Yep, guests give high marks to the free on-the-go breakfast here! Available daily between 7 AM and 10 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western University Inn?

Yep, there's a free airport shuttle that runs from 7:30 AM - 11:00 PM on request.

What time are check-in & check-out at Best Western University Inn?

Check-in begins at 3 PM. Check-out time is noon.

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 2 nights in Nov 2024

8/10 Good

Rose

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very kind,spacious parking lot, updated bathroom,quiet.
Stayed 1 night in Dec 2024

8/10 Good

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Zhengdong

Stayed 1 night in Oct 2024

6/10 Okay

Adam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Just ok
Was just ok nothing special. Beer caps in pull out couch when we opened. Doesn’t seem like it gets a good deep clean after each stay. Hairs all over bathroom floor. Been in worse but for the money was just ok
Stayed 1 night in Nov 2024

6/10 Okay

Lane, SILVER SPRING

Liked: Cleanliness
What I didn't like: The room didn't have a chair. Lighting was poor (maybe because there was no desk, it is thought light doesn't matter). Toilet was lower than average.
Stayed 2 nights in Nov 2024

4/10 Poor

Emma C

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Shu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, clean, comfortable and convenient
This was our first time staying at this hotel. When my husband attended the game/comic con in Ithaca, we chose this place, and I was very satisfied with it. Ithaca is not a big town, so while the hotel is outside the downtown area, it’s still close to everything, especially the campus. There’s a P&C Market and Collegetown Bagels next to the hotel. The breakfast was good, and the room was clean, comfortable, and spacious. The fireplace was a nice bonus.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and functional
We were greeted and serviced quickly by friendly front-desk staff upon check-in. Our fireplace room was fine with a firm king-sized mattress and 4 pillows. There was one desk chair and one padded chair. The heater could be more efficient... it worked well, but the air blew behind the heavy curtain so the sensor registered it being warmer in the room than it was. I kept turning the heat up during the night as there was only one sheet with a light comforter. The room and furnishings were clean and all were functioning. The shower was stocked with dispensers for soap, shampoo, and conditioner, along with bar soaps, shower cap, and facial cream sample. We had to park a ways from our room when we returned at 11 p.m. as the parking lot was quite full. Our room was very quiet at night in spite of the hotel seeming very full. Breakfast was well stocked and attended and included hot and cold dishes. I didn't sample the meat, which looked like a cross between bacon and ham, but I made an egg and cheese sandwich that was tasty. Juice , water, and coffee were available any time. It was just outside of Ithaca, but easy to get to and close enough to the city center that we could go back & forth between activities.
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Stayed 1 night in Oct 2024

4/10 Poor

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Phone was broken and never fixed, AC unit made tons of noise coming on and off waking us up all night
Stayed 2 nights in Oct 2024

8/10 Good

Kelly Conaghan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was perfect for what we needed!
Stayed 2 nights in Oct 2024

6/10 Okay

Andrey, Port Saint Lucie

Business traveller
Liked: Cleanliness
Expected... and appears worse... enough with best western, will change my preferences.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Stayed 3 nights in Oct 2024

10/10 Excellent

Vougar

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Cornell University and safe
Stayed 1 night in Oct 2024

2/10 Terrible

carolyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you book here, there is no indication it’s a pet-friendly hotel pets unless you read the fine print. And that pets are allowed in ANY ROOM, even if you read the fine print. I am allergic to both cats and dogs, and felt awful during and after my stay. A pet-friendly hotel with carpets? There’s no way to rid a room like that of cat hair and dog dander. It feels extremely negligent not to make that clear to visitors. Also, a dog 2 doors down barked late at night and woke me early in the morning. The asst manager was less than interested in my commentary. The doors to the different sections of the hotel did not lock, so anyone could enter, which felt very unsafe. Then there was no coffee at breakfast. I finally found the woman in charge of the cafeteria, and she said she’d replace it. I asked how long she thought it would be, and she told me “as long as it takes me.” Her pants were falling down and as she walked away, I could see her butt crack, I kid you not. Particularly awful in food services. There was coffee available 12 mins later, after I had to get the manager to push her. You can’t make this stuff up. The hotel was really awful, mostly because of its hidden yes-to-pets policy (couldn’t that be reserved for specific rooms in a separate part of the hotel?) but also because the staff didn’t seem to care about it’s customers at all. Would never stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience, not worth the price
When we checked in, we were given a room that had not been cleaned. The bed sheets were all over the place and house keeping did not clean the room with the guest before. When I informed the front desk, the lady working there was shocked that it had not been cleaned and gave us another room. We stayed there for two days. On the day of check in , I informed the hotel that I would like housekeeping. After the first day, I came back to the room without housekeeping done. On the second day when we were leaving, housekeeping woke up with a knock on the door at 8:45 am, way to early for housekeeping.
Stayed 2 nights in Oct 2024

6/10 Okay

Pamela

Stayed 1 night in Oct 2024

2/10 Terrible

Michelle

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable stay.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for college visit.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024