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Star Gate Hotel Kansai Airport

4.0 star property
Hotel connected to a shopping centre in Izumisano with 5 restaurants

Photo gallery for Star Gate Hotel Kansai Airport

Aerial view
Front of property
View from property
Lobby
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is AU$122
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
1 Rinkuoraikita, Izumisano, Osaka-fu, 598-8511
  • Rinku Premium Outlets
    ‪11 min walk‬
  • Rinku Park
    ‪12 min walk‬
  • Izumisano Outdoor Market
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Twin Room, Non Smoking, Corner

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Corner

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking (Airport Corner Double)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Double Room, Non Smoking (Airport Corner Double)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Smoking, Bay View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33.0 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Smoking (Superior Twin + 1 Extra Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Triple Room, Smoking (Superior Twin + 1 Extra Bed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Quadruple Room, Smoking, Corner

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Quadruple Room, Smoking, Corner

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Murphy Beds

View all photos for Superior Twin Room, Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Smoking, Bay View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Double Room, Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Smoking, Bay View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Bay View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non Smoking, Bay View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room, Non Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Bay View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room, Smoking (Superior Twin + 1 Extra Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Triple Room, Smoking (Superior Twin + 1 Extra Bed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Smoking, Bay View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non Smoking, Bay View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 33.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room, Smoking, Corner

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Quadruple Room, Smoking, Corner

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Murphy Beds

View all photos for Standard Twin Room, Non Smoking (Single Use)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Quadruple Room, Non Smoking, Corner

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Quadruple Room, Non Smoking, Corner

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 45.0 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Twin Room, Non Smoking, Corner

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking, Corner

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room, Smoking (Single Use), JP

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room, Smoking (Single Use), JP

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Superior Twin, Non Smoking

Premier Superior Twin, Non Smoking

Premier Superior Twin, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
  • Bay view
  • 32.6 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Izumisano

You'll be connected to a shopping centre at Star Gate Hotel Kansai Airport, and within just a 15-minute stroll of Rinku Premium Outlets and Rinku Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, STARGATE, serves French cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of free airport drop-off service. .With a stay at this 4-property class Izumisano hotel, you'll be 2.3 km (1.4 mi) from Izumisano Outdoor Market and 2.6 km (1.6 mi) from Tajiri Port Sunday Morning Market.

What's nearby

  • Rinku Pleasure Town Seacle - 9 min walk - 0.8 km
  • Rinku Premium Outlets - 11 min walk - 1.0 km
  • Rinku Park - 12 min walk - 1.0 km
  • Izumisano Outdoor Market - 3 min drive - 2.4 km
  • Tajiri Port Sunday Morning Market - 3 min drive - 2.8 km

Getting around

  • Nagataki Station - 5 min drive
  • Izumisano Rinku Town Station - 10 min walk
  • Osaka (KIX-Kansai Intl.) - 12 min drive

Restaurants

  • ‪マクドナルド - ‬9 min walk
  • ‪Stargate Restaurant @ 54th Floor ANA Gates Hotel - ‬10 min walk
  • ‪サイゼリヤ - ‬12 min walk
  • ‪Tully's Coffee - ‬10 min walk
  • ‪ワンカルビ りんくうタウン店 - ‬8 min walk

About this property

Star Gate Hotel Kansai Airport

Hotel connected to a shopping centre in Izumisano with 5 restaurants
There are 5 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. A free shuttle from the hotel to the airport is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at Star Gate Hotel Kansai Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Izumisano hotel.

  • 1 building
  • 358 guestrooms or units
  • 54 levels
  • 5 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Coffee shop
Star Gate Hotel Kansai Airport offers 358 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. 26-inch LCD televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Japanese

Similar properties

Ocean views, open daily

OMO Kansai Airport by Hoshino Resorts

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,053 reviews
The price is AU$144
includes taxes & fees
22 Apr - 23 Apr
OMO Kansai Airport by Hoshino Resorts

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 5:30 AM to 8:30 AM at scheduled times and on request
  • Parking on site (JPY 1,000 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,391 for children
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinese Restaurant SEIRYU
  • Japanese Restaurant ARIMA
  • Pastry Cafe PATI-STAGE
  • STARGATE
  • Teppan-yaki RINKU

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
During periods of high volume, the breakfast location may change without prior notice and guests may be requested to reserve a breakfast time upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1391 for children
  • Self-parking fee: JPY 1000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Star Gate Hotel
Star Gate Hotel Kansai Airport
Star Gate Kansai Airport
Star Gate Kansai Airport Hotel
Star Gate Hotel Kansai Airport Izumisano
Ana Gate Izumisano
Star Gate Kansai Airport Izumisano
Star Gate Kansai Izumisano
Star Gate Hotel Kansai Airport Hotel
Star Gate Hotel Kansai Airport Izumisano
Star Gate Hotel Kansai Airport Hotel Izumisano

Frequently asked questions

What is the cancellation policy at Star Gate Hotel Kansai Airport?

Star Gate Hotel Kansai Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Star Gate Hotel Kansai Airport?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Star Gate Hotel Kansai Airport on 29 Apr 2025 start from AU$121.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Star Gate Hotel Kansai Airport?

Yep, Star Gate Hotel Kansai Airport has a self car park with in/out privileges for JPY 1000 per day. Onsite parking is limited.

Are there any beaches close to Star Gate Hotel Kansai Airport?

The closest beach to Star Gate Hotel Kansai Airport is Nishikinohama Beach Park (4.2 km).

Is there a spa on site at Star Gate Hotel Kansai Airport?

No, there is no spa at this property. AQUAIGNIS is a short 5-minute walk away.

Is Star Gate Hotel Kansai Airport family-friendly?

You bet! With amenities such as laundry facilities and free airport drop-off, it's no surprise that Star Gate Hotel Kansai Airport is a hit with families.

Does Star Gate Hotel Kansai Airport serve breakfast?

Sure does, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Star Gate Hotel Kansai Airport?

Yep, there's a free shuttle from the hotel to the airport that runs from 5:30 AM - 8:30 AM on request.

Is there a bar or restaurant at Star Gate Hotel Kansai Airport?

Yep, you can grab a meal at Star Gate Hotel Kansai Airport's onsite restaurant that serves French cuisine.

What time are check-in & check-out at Star Gate Hotel Kansai Airport?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Star Gate Hotel Kansai Airport?

No, pets are not allowed.

Star Gate Hotel Kansai Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1230 reviews
Rating 8 - Good. 397 out of 1230 reviews
Rating 6 - Okay. 117 out of 1230 reviews
Rating 4 - Poor. 37 out of 1230 reviews
Rating 2 - Terrible. 26 out of 1230 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

May

Stayed 1 night in Dec 2024

8/10 Good

NGOC, SANTA CRUZ

Liked: Cleanliness, staff & service
Location near the airport andcar rental
Stayed 1 night in Dec 2024

8/10 Good

Julian

Stayed 1 night in Dec 2024

8/10 Good

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Hiroaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the airport and outlet is near by to do shopping and dining. Considering how close to the airport, I didn’t notice any large noises. Overall I’m very satisfied with my experience
Stayed 1 night in Dec 2024

8/10 Good

Bong, Denton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport, though not ideal for Osaka visit. Breakfast buffet is decent but i had expected more traditional japanese food, not western type of food
Stayed 3 nights in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location, easy access to transportation. Loys of shopping
Stayed 1 night in Dec 2024

6/10 Okay

Allan

Travelled with family
Liked: Staff & service, amenities
Very close to train station and shopping outlets. Cleanliness can be improved.
Stayed 1 night in Dec 2024

8/10 Good

Emi, Carina Heights

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the view to the Bay Area. The room is a bit outdated but clean and we had a good sleep after a flight.
Stayed 1 night in Nov 2024

6/10 Okay

Kristin

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient for our travel needs
The best of this hotel was the view. There was a small mall with a food court and a convenient store which was nice. Typical airport hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaozhou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the closest hotel to Kansai Airport, the shuttle service to and from the airport is surprisingly limited, both in frequency and seating capacity. I chose to stay here because of its proximity to the airport and the convenience of having a shuttle service, but this aspect fell short of expectations.
Stayed 1 night in Nov 2024

10/10 Excellent

Gopal, San Diego

Stayed 2 nights in Nov 2024

10/10 Excellent

Aiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a neat and beautiful hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport but far from Osaka, but train station close to walk to.
Stayed 1 night in Nov 2024

10/10 Excellent

Nam

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent view
I have the best view ever in my whole entire life. It’s corner room with water view. My husband and I are be able to see the full rainbows. It’s so much more than I could ever asked for. Thank you …. It’s truly “a gate to touch the stars”…❤️❤️❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Just what was needed the night before overseas flight; including luggage scale in the lobby!
Stayed 1 night in Nov 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view
Stayed 1 night in Nov 2024

6/10 Okay

Danny

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stargate hotel is convenient in location and a cheap option but unfortunately the rooms are just straight up stinky- sort of a smoke mixed with mold smell. The staff tried their best and were responsive to our concerns about the smell in our first room and moved us to what was an "upgraded" room but it unfortunately still smelled. I think it is just an old hotel and maybe the culprit was very dirty air vent filters (which I noticed when looking around the room). The breakfast was decent, the hotel shuttle was on time and the view was amazing, but it is hard to get over the smell!
Stayed 1 night in Nov 2024

10/10 Excellent

Gemma

Stayed 1 night in Oct 2024

10/10 Excellent

Xiaobing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Kansai airport, will be a good place to stay one night for Rinku outlet
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My introduction to Japanese hotels was favorable. The room is spacious and had every amenity. The view out the window is spectacular!
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024