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Pacífica Resort Ixtapa All-Inclusive

4.0 star property
Beach resort with a full-service spa and a golf course
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacífica Resort Ixtapa All-Inclusive

Outdoor pool, pool umbrellas, pool loungers
Aerial view
Exterior
Cocktail bar, beach views, open daily
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
Paseo de la Colina s/n, Colonia Vista Hermosa, Ixtapa, GRO, 40880
  • Vista Hermosa Beach
    1 min walk
  • El Palmar Beach
    6 min walk
  • Delfiniti
    4 min drive
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    17 min drive

Room options

View all photos for Penthouse

In-room safe, desk, iron/ironing board, free WiFi

Penthouse

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Kitchen
Fridge
Plasma TV
  • 130 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Deck/patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Plasma TV
  • 130 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Single Beds

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Deck/patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Senior Suite

Highlights

Deck/patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Plasma TV
Separate bedroom
  • 86 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Golf Suite

Golf Suite | In-room dining

Golf Suite

Highlights

Deck/patio
Separate dining area
Air conditioning
Kitchen
Fridge
Plasma TV
Ceiling fan
Separate bedroom
  • 57 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

Highlights

Deck/patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Plasma TV
Separate bedroom
  • 61 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Suite With Sea View

In-room safe, desk, iron/ironing board, free WiFi

Suite With Sea View

  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Junior With Sea View

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Superior With View

In-room safe, desk, iron/ironing board, free WiFi

Suite Superior With View

  • Sleeps 8
  • 2 Single Beds, 1 King Bed and 2 Double Beds

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 6
  • 2 Double Sofa Beds and 1 Queen Bed

View all photos for Suite Superior

In-room safe, desk, iron/ironing board, free WiFi

Suite Superior

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

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Room
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Pool
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4.3 out of 5, Excellent, (1254)
The price is AU$228
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Las Brisas Ixtapa

About the area

Ixtapa

A family-friendly stay in the heart of Ixtapa awaits you at Pacífica Resort Ixtapa All-Inclusive. Within steps you'll find Vista Hermosa Beach and El Palmar Beach within a 10-minute stroll. Highlights at this beach resort include 5 restaurants, a full-service spa and a golf course. .A day of pampering can include hot stone massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, La Ceiba, serves seafood. La Pampa Sport Bar is the resort's own cocktail bar, serving drinks along with dinner. Enjoy the water park, outdoor swimming pool, 24-hour gym and kids' club. 129 square feet (12 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a Turkish bath/hammam. Each morning cooked-to-order breakfast is served between 8 AM and 11 AM. There's also free self parking, along with the convenience of a free beach shuttle. .In the area of this 4-property class Ixtapa resort, you'll find La Ropa Beach.
View more Resorts in IxtapaOpens in a new window

What's nearby

  • El Palmar Beach - 6 min walk - 0.6 km
  • Marina Ixtapa - 4 min drive - 4.0 km
  • Zihuatanejo Bay - 9 min drive - 6.8 km
  • La Madera Beach - 19 min drive - 8.5 km
  • La Ropa Beach - 22 min drive - 10.3 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 17 min drive

Restaurants

  • ‪Subway - ‬16 min walk
  • ‪Restaurante la Palapa - ‬14 min walk
  • ‪Bar Cascada - ‬12 min walk
  • ‪Sushi Bar Kyoto - ‬13 min walk
  • ‪Moon Bar - ‬6 min walk

About this property

Pacífica Resort Ixtapa All-Inclusive

Beach resort with a full-service spa and a golf course
Some rates at Pacífica Resort Ixtapa All-Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Enjoy a summer holiday at Pacífica Resort Ixtapa All-Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers a water park (surcharge), an outdoor pool and a 24-hour health club. You'll have access to the outdoor pool and health club at a partner property. Self parking is free.

This 4-star Ixtapa resort is smoke free.

  • 110 guestrooms or units
  • 3 levels
  • 4 buildings
  • 5 dining venues
  • 129 sq ft of conference space
  • 12 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Pacífica Resort Ixtapa All-Inclusive offers 110 accommodations, which are accessible via exterior corridors and feature DVD players and a safe. Accommodation at this 4-star resort has kitchens with separate dining areas, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This Ixtapa resort provides complimentary wireless Internet access. 42-inch plasma televisions come with pay-per-view films. Additionally, rooms include an iron/ironing board and a ceiling fan. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and thalassotherapy. The spa is open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 11 AM for a fee: MXN 220 to 1,200 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bugambilias
  • El Faro
  • La Ceiba
  • La Pampa Sport Bar
  • Tulipanes

Family friendly

  • Children's club (surcharge)
  • DVD player
  • In-room babysitting
  • In-room kitchen
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (129 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Late-night room service
  • Microwave on request
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed in December.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pacífica Resort Ixtapa All-Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 1200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ixtapa Pacifica Hotel
Pacifica Hotel Ixtapa
Pacífica Resort Ixtapa
Pacifica Resort Ixtapa Hotel Ixtapa
Pacífica Resort
Pacífica Ixtapa
Pacífica Resort Ixtapa
Pacifica Ixtapa All Inclusive
Pacífica Resort Ixtapa All Inclusive
Pacífica Resort Ixtapa All-Inclusive Resort
Pacífica Resort Ixtapa All-Inclusive Ixtapa
Pacífica Resort Ixtapa All-Inclusive Resort Ixtapa

Frequently asked questions

What is the cancellation policy at Pacífica Resort Ixtapa All-Inclusive?

Pacífica Resort Ixtapa All-Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacífica Resort Ixtapa All-Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Pacífica Resort Ixtapa All-Inclusive on 24 Nov 2024 start from AU$432.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacífica Resort Ixtapa All-Inclusive?

Yep, Pacífica Resort Ixtapa All-Inclusive has a free self car park and free extended parking.

Are there any beaches close to Pacífica Resort Ixtapa All-Inclusive?

Yep, Pacífica Resort Ixtapa All-Inclusive is a short 6-minute walk from El Palmar Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Pacífica Resort Ixtapa All-Inclusive?

Yep, there is an onsite spa at Pacífica Resort Ixtapa All-Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Pacífica Resort Ixtapa All-Inclusive have a pool?

Pacífica Resort Ixtapa All-Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Pacífica Resort Ixtapa All-Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Pacífica Resort Ixtapa All-Inclusive?

Pacífica Resort Ixtapa All-Inclusive features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with late-night room service and dining areas.

What makes Pacífica Resort Ixtapa All-Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Pacífica Resort Ixtapa All-Inclusive.

Is Pacífica Resort Ixtapa All-Inclusive family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Pacífica Resort Ixtapa All-Inclusive is a hit with families.

Does Pacífica Resort Ixtapa All-Inclusive serve breakfast?

You bet, cooked-to-order breakfast is available daily from 8 AM to 11 AM.

Is there a free airport shuttle available at Pacífica Resort Ixtapa All-Inclusive?

No, Pacífica Resort Ixtapa All-Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Pacífica Resort Ixtapa All-Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pacífica Resort Ixtapa All-Inclusive?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at Pacífica Resort Ixtapa All-Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Pacífica Resort Ixtapa All-Inclusive?

Yep, Pacífica Resort Ixtapa All-Inclusive has an 18-hole golf course. You will also find a golf driving range.

Pacífica Resort Ixtapa All-Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 100 reviews" "
Rating 8 - Good. 20 out of 100 reviews" "
Rating 6 - Okay. 6 out of 100 reviews" "
Rating 4 - Poor. 9 out of 100 reviews" "
Rating 2 - Terrible. 4 out of 100 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tacy, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jose

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The AC unit inside one of bedroom started to leak all over the floor. It kept my daughter up all night and she slipped on the water. Thank God she was able to hold on to something. The problem was reported to staff and I wasn’t even spoken to compensate the lack of sleep for my daughter and the issue of water all over the room. I was disappointed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Greg, seattle

Stayed 1 night in Jul 2024

10/10 Excellent

Greg, seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has definitely improved greatly since covid. buffets and restaurants excellent and staff was wonderful. Thanks we will return
Stayed 3 nights in Jul 2024

6/10 Okay

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Access to all the restaurants was restricted, the breakfast at the nicest restaurant was with a propertu seller.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve made repeated reservations, to Pacifica and always enjoy the staff and amenities the spa service is outstanding in Ixtapa hotels
Stayed 5 nights in Jan 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

james, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Two out of four days without internet in the room then you charged me an extra 400mx. Room key did not work properly. Changed the cards out a couple times. Steak quality poor at el faro. I paid $388cdn a night for this resort and expected a lot more. Excellent service and view.
Stayed 4 nights in Mar 2023

10/10 Excellent

domitila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta e celente
Stayed 2 nights in May 2022

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Way too many stairs!! Bad knees or bad legs? Do not go here! Anywhere you want to go on the property requires climbing or descending stairs. There are NO elevators! Entryways are all outside. The employees were all nice 👍, I enjoyed the fresh food, weather was perfect, bathrooms were always clean. Just too many stairs for old knees.
Stayed 7 nights in Mar 2022

4/10 Poor

Karen

Stayed 2 nights in Jan 2021

10/10 Excellent

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just excellent
People were really nice and helpful in any thing you need it and very good service
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2020

8/10 Good

greg

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Watch your step
Property overall nice but lacks safety feature such as anti slip strips for stairs. More hand rails needed. Service was very good and the restaurants were wonderful.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic, friendly and efficient! They make you feel welcome and will assist you with any needs, even before you know you need something! The location is beautiful! The rooms are comfortable and relaxing.
Stayed 14 nights in Feb 2020

10/10 Excellent

Graham, Vernon BC

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff great location , god food and beverage.
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location and very beautiful but there were no sidewalks from our room to the beach and the road was steep. Room was ok but bedroom was dark and little closet room.
Stayed 1 night in Mar 2019

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and the service provided by the staff is wonderful. The staff throughout the property wants to help guests and enjoy being of service. The resturants offer a wide selection and is good. The El Farro overlooks the bay and is beautiful at night. The resort is built in the hills and walking could be a challenge for some. We walked and it was good exercise. The resort offers nice vans available to take guests to their building. Still some stairs to rooms. There are timeshare invites and after several declines they did not pursue. The rep was very courteous. The weather was a consistant mid eighties and sunny. Wonderful vacation and will go back.
Stayed 7 nights in Jan 2019

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was beautiful and well maintained. We had a king suite that was very clean and well maintained throughout our stay. A couple of negatives about the room - We could not get hot water in the shower on any day. The bed is very firm/hard and the pillows were mushy due to chip foam filling. The lock on the patio door kept jamming and took some fiddling to open and close however we did not use the patio that much. We stayed in the spa area which was very quiet and away from music and the usual daytime activities. The pool there was wonderful and again mostly quiet. The service for food and drinks at any of the pools was excellent. We ate at several restaurants and the food and selection was very good. The beach was very nice and even though it was quite a distance from the area where we stayed the shuttle service arrived quickly to our door every time we left the room. We never had to wait. The staff on the property were very friendly and helpful in spite of the language barrier on many occasions. The property is very large and built in and around very steep hills. We enjoyed the walking but if someone had mobility issues or struggled with walking up hill in the heat then they would need to consider another property. Over all we enjoyed our stay and would go back.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is unique in that it embraces true Mexican culture from the friendly staff, always willing to cater to your needs, villas are exceptional, clean & comfortable. Food is of average to good quality. Beach front palapas offer a great beach experience. This property would benefit by having the two on-site restaurants open each evening. Currently they are not. There are good restaurants nearby & market facilities are good in nearby Zihutanjeo & Ixtapa. Will certainly visit this place again. It is a timeshare property but guests are not hasselled.
Stayed 21 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall experience. Negatives were not very friendly or helpful reception upon check in and WiFi was so slow it was basically useless and some portions of facilities were not working. Apart from reception, very friendly and attentive staff.
Stayed 4 nights in Jan 2019

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Active, fun resort
Have stayed here many times trading timeshare, wish internet booking made some of the nicer rooms available. That being said, the room was clean and comfortable with that outstanding view! Note: the only rooms with the sea view are the "Junior Club" rooms. Others have golf course views. This a busy, almost frenetic, resort with lots to do. Great for kids. And you can find quiet spots. All inclusive, and the food is really pretty good with a lot of variety. Overall, a fun place to go.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018