Swissotel Buyuk Efes Izmir

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Izmir
VIP Access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissotel Buyuk Efes Izmir

Exterior
Indoor pool, seasonal outdoor pool
Exterior
Premium bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast (EUR 20 per person)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
The price is AU$206
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Gazi Osman Pasa Bulvari No:1, Izmir, Izmir, 35210
  • Kordonboyu
    3 min walk
  • Cafe Swiss
    1 min walk
  • Cankaya Station
    8 min walk
  • Izmir (ADB-Adnan Menderes)
    30 min drive

Room options

Swiss, Executive Twin Room, 1 Double Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Room Sea View 1 King Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Swiss, Executive Twin Room, 1 Double Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Room Garden View 1 King Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room City View 1 King Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Advantage Room Garden 1 King Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Advantage Room Garden Twin Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room Garden 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Business Suite Sea View 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Advantage Room City 1 King Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Advantage Room City Twin Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Classic Room City Twin Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Business Suite Garden View 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 85 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Classic Room City 1 King Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 1 Double Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 King Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Izmir

Swissotel Buyuk Efes Izmir puts you in the heart of Izmir, connected to the convention centre and within a 20-minute stroll of Kordonboyu and Izmir International Fair. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to Purovel Spa & Sport can include deep-tissue massages and hot stone massages along with facials, body treatments and aromatherapy. The restaurant, Scappi, serves Turkish cuisine and is open for breakfast, brunch and lunch. Scappi is the hotel's own rooftop bar. Enjoy the gym, outdoor tennis court, Turkish bath/hammam and Hot tub. 78749 square feet (7316 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Alsancak hotel include Kemeralti Market and Konak Square.

What's nearby

  • Kordonboyu - 3 min walk
  • Konak Pier Shopping Mall - 12 min walk
  • Kemeralti Market - 15 min walk
  • Konak Square - 17 min walk
  • İzmir Clock Tower - 17 min walk

Getting around

  • Cankaya Station - 8 min walk
  • Basmane Station - 14 min walk
  • Izmir (ADB-Adnan Menderes) - 30 min drive

Restaurants

  • ‪Midpoint Alsancak - ‬3 min walk
  • Kahve Dünyası
  • ‪Sakiz Restaurant - ‬3 min walk
  • Cafe Swiss
  • ‪Mado - ‬1 min walk

About this property

Swissotel Buyuk Efes Izmir

Luxury hotel connected to the convention centre in Izmir with 3 restaurants
Swissotel Buyuk Efes Izmir offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 78749 square feet (7316 square metres) and includes a conference centre. A seasonal outdoor pool, a hot tub, and a fitness centre are also featured at the luxury Swissotel Buyuk Efes Izmir. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Izmir hotel.

  • 402 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • Conference rooms
  • 78749 sq ft of conference space
  • 7316 sq. m of conference space
  • Built in 1964
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Swissotel Buyuk Efes Izmir offers 402 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

This Izmir hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Purovel Spa & Sport has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 25 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 7 per day)
  • Valet parking on site (EUR 7 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aquarium Mezzes & Grill
  • Cafe Swiss
  • Lobby Lounge
  • Scappi
  • Scappi

Things to do

  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (78,749 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable hoist available
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissotel Buyuk Efes Izmir

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 102 per vehicle (one-way, maximum occupancy 1)
  • Covered self-parking fee: EUR 7 per day
  • Valet parking fee: EUR 7 per day
  • Nearby parking fee: EUR 25 per day(33 ft away; open 24 hours)
  • Rollaway bed fee: EUR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10752

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swissotel Efes
Swissotel Efes Hotel
Swissotel Efes Hotel Izmir Grand
Swissotel Grand Efes Izmir
Swissotel Grand Efes Hotel Izmir
Swissotel Grand Efes Izmir Hotel Izmir
Swissotel Buyuk Efes Izmir Hotel
Swissotel Buyuk Efes Hotel
Swissotel Buyuk Efes Izmir
Swissotel Buyuk Efes
Swissotel Buyuk Efes Izmir Hotel
Swissotel Buyuk Efes Izmir Izmir
Swissotel Buyuk Efes Izmir Hotel Izmir

Frequently asked questions

What is the cancellation policy at Swissotel Buyuk Efes Izmir?

Swissotel Buyuk Efes Izmir offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissotel Buyuk Efes Izmir?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Swissotel Buyuk Efes Izmir on 12 Jan 2025 start from AU$206.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swissotel Buyuk Efes Izmir?

Yep, Swissotel Buyuk Efes Izmir has a covered self car park for EUR 7 per day. Onsite parking is limited.

Is there a spa on site at Swissotel Buyuk Efes Izmir?

Yep, Purovel Spa & Sport is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Swissotel Buyuk Efes Izmir have a pool?

Swissotel Buyuk Efes Izmir has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from April to October.

What luxury perks are available at Swissotel Buyuk Efes Izmir?

Swissotel Buyuk Efes Izmir features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Swissotel Buyuk Efes Izmir a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Swissotel Buyuk Efes Izmir.

Is Swissotel Buyuk Efes Izmir family-friendly?

You bet! With amenities such as supervised childcare and a playground, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Swissotel Buyuk Efes Izmir is a hit with families.

Does Swissotel Buyuk Efes Izmir serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Swissotel Buyuk Efes Izmir?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Swissotel Buyuk Efes Izmir?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Swissotel Buyuk Efes Izmir?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Swissotel Buyuk Efes Izmir?

No, pets and service animals are not allowed.

Swissotel Buyuk Efes Izmir Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1004 reviews" "
Rating 8 - Good. 155 out of 1004 reviews" "
Rating 6 - Okay. 49 out of 1004 reviews" "
Rating 4 - Poor. 19 out of 1004 reviews" "
Rating 2 - Terrible. 36 out of 1004 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Berfin

Stayed 1 night in Aug 2024

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply perfect and amazing stay! The staff was wonderful, the facilities, the room, everything 10/10.
Stayed 1 night in Sep 2024

10/10 Excellent

Elif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mary, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and kind staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Everything and everybody service was excellent except for our dinner at Scappi was overcooked and cold and the service was below what is expected from a restaurant of that class and price. Also, we had asked for a quiet room and were assigned a room whete there was a lot of traffic noise.
Stayed 4 nights in Sep 2024

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel first class
Wonderful one night stay. Wish it was longer. The executive room was superb and beautiful with wonderful views over Izmir bay. The facilities are excellent as are the staff, smiley and happy. Will definitely return. Thank you all
Stayed 1 night in Sep 2024

10/10 Excellent

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing property with excellent facilities especially breakfast and the pool was fantastic. Mr Firat from reception was very friendly and breakfast restaurant reception team was friendly. Also young housekeepers were very polite.The only thing we were surprised and a little disappointed was the lack of eye contact and smiles. Most of the team were very serious and avoiding eye contact or small talk. They do not even let you pass first if you cross through a tight space. I think they need a refresher training for Hospitality & Customer Satisfaction.
Stayed 5 nights in Sep 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff are excellent
Stayed 2 nights in Sep 2024

8/10 Good

Sonny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the nicest hotels in the area
Stayed 3 nights in Aug 2024

8/10 Good

Vahid

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location, rooms are modern and still in good condition. The reception and lobby interior requires refurb. The bar and cafe is a bit slow and understaffed. The outdoor pool is nice and well maintained. There are cafes and restaurants around the hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Jolly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location, clean and accessible. Customer service is okay.., not the BEST..,as it’s a five star hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Selim, Izmir

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Zoekia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was amazing and very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fikret

Travelled with partner
I enjoyed the entire facility including the pool, pool restaurant, the manicured garden and the roof bar. I also enjoyed the pieces of art which are visible everywhere, especially the original Botero statue in front of the main entrance.
Stayed 2 nights in Aug 2024

10/10 Excellent

Uliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained hotel
The hotel is massive, very clean and well maintained. My room was also quite big with everything I wanted: a coffee machine, huge bed, a bath. The breakfast was good. I’d only recommend allowing guests to make their own tea or coffee. I was waiting for my tea to be made by the waiter for 15 minutes and no tea was brought to me in the end. The restaurant is open at 6:30, but they are still running around preparing stuff, bread toaster for example wasn’t turn on and it took 20 minutes for it to warm up (I couldn’t wait because of my morning flight) so boast or tea for me that day😿 A cleaning lady was banging my door at night asking if I wanted some tea (not sure why) and my room phone called around 2 am.. Reception desk people were very helpful and nice. I’d come again.
Stayed 2 nights in Aug 2024

10/10 Excellent

ALFREDO, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in Aug 2024

10/10 Excellent

Judy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel conveniently located close to shopping and dining. The staff was friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Swissotel service in Izmir!
We picked this hotel for its central location and pool and it was a lovely stay for our family for one night. The pool was very busy but the staff worked to find us spots together and the recommendation by the valet for planning our trip to Ephesus was spot on. We were greeted with wine and fruit and definitely felt the staff were very friendly and accommodating. The hotel is close to the waterfront which is great to meander and have dinner - the area was safe. I would recommend this hotel if you are in the Izmir area!
Stayed 1 night in Aug 2024

10/10 Excellent

Maleka, Old Bridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, rain shower, big bathroom, breakfast was good
Stayed 4 nights in Aug 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, room comfort
Very good
Staff were very helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
This hotel is one of the best I have stayed at and I have been to a lot.every thing about it is 5 star
Stayed 7 nights in Aug 2024

10/10 Excellent

Elif Kuflu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received an upgrade and complementary fruit and chocolate plate in our room after check in.
Stayed 1 night in Jul 2024