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Candlewood Suites Jackson by IHG

2.5 star property
Hotel in Jackson with seasonal outdoor pool and 24-hour front desk

Photo gallery for Candlewood Suites Jackson by IHG

Premium bedding, down duvets, desk, laptop workspace
Premium bedding, down duvets, desk, laptop workspace
Exterior
Seasonal outdoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is AU$159
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • Tanger Outlets
    ‪9 min drive‬
  • Noah's Ark Rehabilitation Center
    ‪10 min drive‬
  • High Falls State Park
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Premium bedding, down duvets, desk, laptop workspace

Standard Suite

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Suite

Premium bedding, down duvets, desk, laptop workspace

Premium Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
Premium bedding
  • 54 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
Down duvet
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed (Bath Shower Combination)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Jackson

At Candlewood Suites Jackson by IHG, you'll be 12.9 km (8 mi) from Tanger Outlets and 14.2 km (8.8 mi) from Butts County Courthouse. Highlights at this hotel include in-room free WiFi and Smart TVs. .This pet-friendly hotel offers a 24-hour front desk, a gift shop and a front desk safe. Additionally, you'll find a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Jackson hotel include Veterans Memorial Park "The Flame" and Sylvan Grove Hospital.

What's nearby

  • Tanger Outlets - 9 min drive - 12.9 km
  • Noah's Ark Rehabilitation Center - 10 min drive - 10.7 km
  • High Falls State Park - 16 min drive - 18.3 km
  • Indian Springs State Park - 22 min drive - 21.0 km
  • Atlanta Motor Speedway - 28 min drive - 37.5 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 46 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Wendy's - ‬7 min drive
  • ‪O Rudy's Rib Shack - ‬6 min drive
  • ‪Buckner's Family Restaurant - ‬7 min drive
  • ‪McDonald's - ‬7 min drive

About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with seasonal outdoor pool and 24-hour front desk
Candlewood Suites Jackson by IHG offers its guests a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in common area. Candlewood Suites Jackson by IHG also features laundry facilities, a front desk safe, and a lift. The front desk is open around the clock. Self parking is free.

This Jackson hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 2023
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English

Similar properties

Exterior

Holiday Inn Express & Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 284 reviews
The price is AU$186
includes taxes & fees
23 Mar - 24 Mar
Holiday Inn Express & Suites Jackson by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open on 27 May and close on 30 September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Frequently asked questions

What is the cancellation policy at Candlewood Suites Jackson by IHG?

Candlewood Suites Jackson by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Jackson by IHG?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Jackson by IHG on 6 Apr 2025 start from AU$158.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Jackson by IHG?

Yep, Candlewood Suites Jackson by IHG has a free self car park.

Does Candlewood Suites Jackson by IHG have a pool?

Candlewood Suites Jackson by IHG has a seasonal outdoor pool. The pool is open from May 27 to September 30.

Is Candlewood Suites Jackson by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites Jackson by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites Jackson by IHG?

No, Candlewood Suites Jackson by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Jackson by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Candlewood Suites Jackson by IHG?

Cats and dogs are welcome at Candlewood Suites Jackson by IHG, with dog exercise areas on offer.

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 181 reviews
Rating 8 - Good. 26 out of 181 reviews
Rating 6 - Okay. 5 out of 181 reviews
Rating 4 - Poor. 4 out of 181 reviews
Rating 2 - Terrible. 7 out of 181 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with family and small children, Travelled with partner
I reserved 3 rooms for a wedding party. The staff was excellent. Rooms were more than expected. Absolutely wonderful stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok
Stayed 1 night in Dec 2024

10/10 Excellent

jonquavis

Stayed 1 night in Dec 2024

10/10 Excellent

quentin

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

6/10 Okay

Kenneth

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
disappointed
This is our third time staying here. The first time we really liked it but the last two times we found the place not clean and the place is falling apart. Housekeeping did a terrible job our last two visits and this time we noticed the things are just not holding up very well. The shower valve in our room was all messed up and the shower door was all bound up so it wouldn't slide in the track
Stayed 1 night in Nov 2024

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Nov 2024

8/10 Good

TRACY

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the staff and convenience to my job.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Job!
Great place, very clean and staff is always friendly!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kyrsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk staff very friendly, room was great, nice and clean as well as the rest of the hotel! There is a nice outdoor seating area that we enjoyed at night!! If in the area again would definition stay here!! Shopping and food options close by!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Tañia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, and quiet!
Stayed 1 night in Oct 2024

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check your credit card charges!!
Overall, the room was clean & safe which was all I was looking for. I paid in full in advance in July for our Oct stay. I printed out my receipt to give to the person at the desk on check in. He asked for my credit card, which I thought was for verification. The next thing I knew he ran my card without letting me know. I got an instant notification from my bank that the guy tried to charge me $850 ON TOP of what I paid in full! I was shocked & angry. I pulled up my bank statement & showed my payment. I told him if I did not get a room that I paid for, I would call my bank there on speakerphone & file a fraud claim. He instantly gave me the room key. When I woke up in the morning, I saw another attempted charge to my bank for $190! I didn't do or use anything but the restroom & shower. We were there 3 days & never had housekeeping come at all.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! They were always kind and helpful. Our room was nicer than we expected. Quiet. Would stay here again for sure.
Stayed 3 nights in Oct 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Loved my stay. Everything was top notch.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Rayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was fantastic and super helpful. Hotel was clean, right off interstate, perfectly fine for one night in transit.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! I had never heard of Candlewood Suites and I must say I wish I had. Most extended stays don’t have the greatest rep due to various reasons but this location is on the opposite spectrum from all the rest! It’s a newer property but very clean and the cleaners and the maintenance guy do an excellent job. It’s starts at the top with Drew, the GM and spreads throughout the property..from Valarie, Javier, Eric and every staff member have a smile and make you feel welcome. The beds are on par with high end hotels, the sheet count has to be high as they are soft and feel great..they do a great job with noise to..it’s quiet so it seems they got everything right and it shows. I’m not the only one who notices as I’ve heard plenty of other guests saying the same…this location is the blueprint that all extended type places should try to become…not sure it’s possible because they do an outstanding job. The only issue I’ve had is I’m here on business but have been paying retail prices and they annotated I was here on business, it’s been over a month since I checked in and it’s still about the same rate but I’m so happy with everything that I don’t mind paying extra if it helps keep the high level of customer service and cleanliness of the property! Keep up the good work yall! I truly have really enjoyed the stay thus far…Thank you!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never heard of this Brand before but I gotta say I wish I had! Extended stays can get a bad rep and often it’s warranted…this location is on the other end of the spectrum of most extended stays…it is very clean, it’s new but the staff is great and that starts at the top and throughout the property you get positive attitudes and smiles…everyone says hello and it’s genuinely like being at a place you look forward to going to. They keep great care of the property and it shows…the beds are really comfortable and sheets gotta have a high thread count because they aren’t the typical sheets at most extended places. The rooms are insulated from noise and it really seems like they got everything right. The only issue I’ve had and it’s probably my fault but I’m here on business and I’ve been paying retail, not the long term stay prices and they did mention that they would set it up as long term business stay which should result in a lower nightly rate…which would be great but I’m so happy with the place that I’m not to upset or Worried about it although everybody likes saving a little if they can but if the retail prices helps keep the customer service at the level it’s at now then it’s worth it to me! Valarie along with Javier and Eric at the front desk, the cleaning crew, particularly the maintenance guy, do an outstanding job! Keep it up yall, it is definitely noticeable and I’ve heard other guests say the same! Thank you!
Stayed 7 nights in Oct 2024