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Comfort Suites Jackson I-40

2.5 star property
Hotel in Jackson with 24-hour front desk and indoor pool

Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Suite, 1 King Bed, Accessible, Non Smoking
Lobby
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$193
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
61 Casey Jones Lane, Jackson, TN, 38305
  • Casey Jones Village
    ‪5 min walk‬
  • Union University
    ‪3 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

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About the area

Jackson

Comfort Suites Jackson I-40 places you in the centre of Jackson, steps from Casey Jones Village and within a short 5-minute stroll of Music Highway Crossroads. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, free newspapers in the lobby and a gift shop. There's also the convenience of free self parking. .With a stay at this Jackson hotel, you'll be 2.3 km (1.4 mi) from Union University and 2.9 km (1.8 mi) from Old Hickory Mall.

What's nearby

  • Music Highway Crossroads - 4 min walk - 0.4 km
  • Casey Jones Village - 5 min walk - 0.5 km
  • Union University - 3 min drive - 2.7 km
  • Old Hickory Mall - 3 min drive - 3.2 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 8.3 km

Getting around

  • Nashville International Airport (BNA) - 135 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Comfort Suites Jackson I-40

Hotel in Jackson with 24-hour front desk and indoor pool
Public spaces have free WiFi. You'll find a business centre on site. An indoor pool, a vending machine, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Jackson I-40. Free self parking is available.

This Jackson hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Built in 2009
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Frequently asked questions

What is the cancellation policy at Comfort Suites Jackson I-40?

Comfort Suites Jackson I-40 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Jackson I-40?

As of 21 Apr 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Jackson I-40 on 27 Apr 2025 start from AU$192.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Jackson I-40?

Yep, Comfort Suites Jackson I-40 has a free self car park.

Does Comfort Suites Jackson I-40 have a pool?

Comfort Suites Jackson I-40 has an indoor pool.

Is Comfort Suites Jackson I-40 family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Comfort Suites Jackson I-40 is a hit with families.

Is there a free airport shuttle available at Comfort Suites Jackson I-40?

No, Comfort Suites Jackson I-40 does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Jackson I-40?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Suites Jackson I-40?

No, only service animals are allowed.

Comfort Suites Jackson I-40 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couch in our room needs cleaning or replacing. Has stains on it. Great Location, service was perfect.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't recommend at all.

The reviews are misleading. The front desk person wasn't pleasant but fairly rude. The room had mold on the walls and the mattress felt like it was very old and quite uncomfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2025

4/10 Poor

Kirsten

Disliked: Staff & service
The staff was unfriendly and unhelpful. The incredible rude woman who checked us in had the lobby TV blaring with her show and made it clear we had interrupted he and she was annoyed. The "free" breakfast was a minimal effort. A cup of coffee or tea was about all that was available. This was one stop along a cross country trip and this place stood out as a very poor experience.
Stayed 1 night in Jan 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and clean room perfect for my family of 6
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay overnight and eat a real breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Imelda, Bedford Hills

Stayed 1 night in Dec 2024

6/10 Okay

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The ventilation system was not working. The hallway was stuffy and smelly, and so was the room. This was not just a malfunction, because there was some mold in the shower. The fans in bathroom and hallway have been inoperable for some time. The bed was not very comfy either. This was my first stay at a Comfort property , and will not use them again.
Stayed 1 night in Dec 2024

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Both the front desk and breakfast service staff were friendly, engaging, and helpful. There were a few minor issues with our room’s bathroom: loose floor tile, loose shower head, and slow draining shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Trey

Travelled with family and small children
Liked: Amenities
Everything was as noted
Stayed 1 night in Dec 2024

10/10 Excellent

Trey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Staff & service

DO NOT GO HERE!!!

When we arrived, the front desk staff never looked up or acknowledged we were there. When I communicated that I was there to check-in, he was very awkward. When he laid his phone down on the counter, I noticed that he was reading X rated literature with very vulgar language. Towels in the room had yellow stains on them and appeared to have wiped something up and then folded it and put it back on the shelf in the bathroom. There was used sheets in the fold out sofa that had used q-tips folded up into the sofa. The area was very sketchy. There were tents with homeless persons less than 100 yards from the parking area. We ended up leaving a day early and just losing money. Will not be returning to this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here a few times on our travels. Always clean, quiet, and the staff is very friendly and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Quick overnight stay. Good sized rooms, fair price. No complaints. Good location, too.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenya

Travelled with family
Liked: Staff & service, room comfort
The night stay was nice, but both beds were nosey even simply turning turning in the bed.
Stayed 1 night in Dec 2024

10/10 Excellent

Radana

Stayed 1 night in Dec 2024

10/10 Excellent

THOMAS, flushing

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

LAVONDA

Liked: Property conditions & facilities
Awesome staff convenience to eating and shopping clean quiet and quick
Stayed 1 night in Dec 2024

10/10 Excellent

April

Stayed 2 nights in Nov 2024

6/10 Okay

Heather

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Hair in several places in the bathroom when we arrived That’s always a huge turnoff. Also, the bathroom only had a tiny bottle of shampoo & conditioner and 2 tiny bars of soap for the sink & shower. No shower gel & for a family of five it wasn’t very convenient.
Stayed 1 night in Dec 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to Stay

Comfortable beds, quiet room, nice pool. Walking distance to a couple of places. Only disappointment was the hot tub was not working and this was one of the reasons I chose this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Henry

Great hotel
Stayed 1 night in Dec 2024