2/10 Terrible
Michael
24 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
For starters, I was coming in town for a funeral. I received and email shortly before boarding my flight that my reservation was cancelled. When I called and asked about the reason while boarding they said that they had a water pressure issue and had to shut down parts of the hotel. There were no suggestions of where to go other than there are hotels in Jackson and also Marshall. My wife was able to jump online while I was in flight and book me at a hotel in Jackson. When I arrived and told my family meme red about what happened they said that happened to someone else in the family, keep in mind that the rest of the family was still in the hotel and mentioned no issues. Come to find out the truth was that they had only one housekeeper working that day and were not able to get rooms cleaned. Tell me the truth would have been better than telling a sine cold lie. Integrity above all. The courtyard in Jackson was accommodating but Albion not so much.
Michael
Stayed 2 nights in Sep 2024