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Quality Inn

2.5 star property
Hotel in Jackson with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Inn

Exterior

Reviews

4.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2001 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    3 min drive
  • Art 634
    5 min drive
  • Keeley Park
    5 min drive
  • Jackson, MI (JXN-Reynolds Field)
    6 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Travelodge by Wyndham Jackson
Pool
Parking included
Free WiFi
Restaurant
3.0 out of 5, (1001)
The price is AU$110
for 1 night
includes taxes & fees
30 Nov - 1 Dec
Travelodge by Wyndham Jackson

About the area

Jackson

At Quality Inn you'll be 2.3 km (1.4 mi) from R.A. Greene Park and 2.7 km (1.6 mi) from Lions Park. Highlights at this hotel include free continental breakfast and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a vending machine. Each morning free breakfast is served. .With a stay at this Jackson hotel, you'll be 2.8 km (1.7 mi) from Jackson Crossing Mall and 3.5 km (2.2 mi) from Rod Mills Park.

What's nearby

  • Art 634 - 5 min drive
  • Michigan Theatre of Jackson - 5 min drive
  • JAX 60 - 7 min drive
  • Henry Ford Allegiance Health - 7 min drive
  • Cascade Falls - 8 min drive

Getting around

  • Jackson Station - 9 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 63 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Quality Inn

Hotel in Jackson with free breakfast and 24-hour front desk
Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. Free self parking is available.

This Jackson hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site
Quality Inn offers 52 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Televisions come with satellite channels.

Bathrooms include a bath, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Frequently asked questions

What is the cancellation policy at Quality Inn?

Quality Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Quality Inn on 29 Nov 2024 start from AU$93.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn?

Yep, Quality Inn has a free self car park.

Is Quality Inn family-friendly?

You bet! With amenities such as free infant beds and free extra beds in the guestrooms, it's no surprise that Quality Inn is a hit with families.

Does Quality Inn serve breakfast?

Yeah, complimentary continental brekkie is offered daily.

Is there a free airport shuttle available at Quality Inn?

No, Quality Inn does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 45 out of 784 reviews" "
Rating 8 - Good. 101 out of 784 reviews" "
Rating 6 - Okay. 123 out of 784 reviews" "
Rating 4 - Poor. 193 out of 784 reviews" "
Rating 2 - Terrible. 322 out of 784 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
I would stay somewhere else
Almost everything about this stay was bad. It started with nobody ever being at the front desk. It took 10 minutes before someone showed up to check in. When we got to our room we didn't have any towels, soap, shampoo. We had a coffee maker, but no pot. We went to our complimentary breakfast only to find corn flakes and thats it. The shower was still dirty and had hair in the tub.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is unprofessional and rude. Rooms were not very clean. Shower curtain was stained and dirty, same with towels. They added an extra fee after I checked out that has not been refunded after I was told it would be
Stayed 2 nights in Jul 2024

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
3 of the 6 pillows were heavily stained/unwashed. I was given the wrong room. The towels were stained. The room looked run down. I ended up not even staying there
Stayed 1 night in Jul 2024

8/10 Good

Jenna

Travelled with group
Liked: Staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You can tell that this hotel has potential however its current state is deplorable. There is visiable mold in the rooms, especially the bathroom. Due to the mold, the rooms have a very strong mold/mildew smell. When we arrived there was only one towel, however, when we asked for a second we were provided one right away. The blanket on the bed had a blood stain on it. The bathroom in the one room had a large leak through the ceiling on the morning of check out that was coming from the room above and was reported to the staff. We were asked to provide a 50$ deposit hold upon check in that was to be releeased when we checked out, however they processed the hold and it was posted to my credit card. I will never stay at this hotel again.
Stayed 4 nights in Jul 2024

2/10 Terrible

DIEGO

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever stayed , over priced dirty towels ,broken headboard , bugs in the room , bad customer service , I booked for a week because usually Quality Inn are decent but this one not , I called to cancel and they charged me two nights without staying , please avoid this Hotel
Stayed 7 nights in Jul 2024

2/10 Terrible

El Bechir

Disliked: Staff & service, amenities
The air conditioner is not cooling, there are no clean towels, everything is dirty even the toilet seat is not fastened.
Stayed 1 night in Jul 2024

4/10 Poor

Trenton, Nolensville

Disliked: Staff & service, amenities, property conditions & facilities
The front desk attendant was very rude and kicked my kid, who was helping me with my luggage, out of the building as I was standing at the desk checking in! The attendant pointed at a sign posted that included the words "No Visitors" and absolutely refused to help me -- and was actually mean about it -- because the No Visitors rule meant my kid couldn't even be *in the building*. It's a ridiculous rule to start with, but the way the attendant implemented it demonstrated incredibly poor customer service, and frankly, incredibly poor relations to a fellow human being. I also witnessed the same attendant treat another guest in the same way: she kicked them out of the building while they were waiting inside out of the rain for their Uber, simply because they hadn't paid the security deposit (but even though they *had* paid for the room itself!) When I got to my room, I discovered it was in a state of disrepair. The bathroom door didn't have a doorknob; instead it had pencil marks where the knob should go. And the front panel of the bathroom counter was naked wood with a cut-out intended for a tissue box, but it was only a hole and nothing else -- no tissues. I've never experienced such harsh treatment from *any* hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Frank

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was dirty and needed cleaning, no working ice machine on property, no breakfast even though it was advertised, and we found fleas in the bedding
Stayed 3 nights in Jul 2024

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness
Good place to lay your head at night!
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold contaminated DONT STAY HERE!!!!!!!!
Had to wait 15 minutes to check in and wished I hadn’t. She is Rude and not helpful at all. The room smell of dog and mold. Dear Lord don’t turn on the a/c because it just makes it even worse. I called her from the front desk to request a different room. She told me “No” and that I needed to check out and leave. So we did. We were not the only unsatisfied guests trying to get out of that biohazard of a hotel. Quality is what it is Not that is for sure. Hotel.com took a couple of hours to get me some key cash points for being charged the one unstayed night. Just don’t stay here, unless you are the “regulars”already coming and going. This place needs condemned, torn down! She needs fired! Called the health department, they gave me another number to a LARA but they were also no help. I will find out who to contact to shut this place down!
Stayed 3 nights in Jun 2024

2/10 Terrible

Mickey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Izilda

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy. Stains everywhere. Tub was suoposed to be white there were bugs all over the tub toilet. Sheets had stains. Room smelled like wet dog and cigarettes. The woman at the desk was rude.
Stayed 2 nights in Jun 2024

2/10 Terrible

Terrance

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged a $50 deposit. No cable, no phone or alarm clock in the room. Front desk does not monitor the front. Side doors are left open.
Stayed 1 night in May 2024

2/10 Terrible

Tiana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unsanitary, dirty, filthy, and unsafe. The shower was filthy, looked like it hadn't been cleaned in months! There was black mold in the ceiling. The mirrors were smudged and nasty. The sheets and bedding were filthy with dirt smudges and stains. The tables were sticky and disgusting. I left within 30 mins of getting in the room. They refused to refund my money or change rooms.
Stayed 1 night in May 2024

2/10 Terrible

Stephany

Travelled with pets
Disliked: Staff & service
The property was advertised as "Pet Friendly", but did not mention an additional deposit for my dogs, even though they are registered service animals. I was not able to pay the additional charge and was refused service, because of this, even after presenting the necessary paperwork.
Stayed 1 night in May 2024

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with Expedia, hotel is nothing as advertised by Expedia. I was charged a $50 damage deposit, didn't know until after the charge hit my bank. Told by manager it was nothing and I'll get it back once I check out. Since I was billed a damage deposit I asked the manager to inspect the room with me to go over the damages I already found to ensure I wasn't going to be charged. She refused. I inspected the room in detail, found more filth, damages to furniture & fixtures, blood and/or feces wiped on the bathroom wall. Found 2 smoked cigars with plastic tips near the headboard. Supposed to be non-smoking room, cobwebs and thick dust are dark yellow from smoking!!! Desk chair missing from room, used shower chair to sit on at desk. Refrigerator didn't work, noted also on a previous complaint on the BBB complaint site. Many complaints lodged against this establishment. When I checked out I asked an employ to inspect my room for damages, he refused, I called the manager, she again, refused, she would take care of it. She sure did, I received a refund of $8.88 from the $50 deposit without explaination. I called back once I got home seeking an explanation, she told me to call back Monday. Still no refund. I took pictures of the damages that I had found when I checked in and just before checkout.
Stayed 1 night in May 2024

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A man used a key card and came into my room at 9 pm, uninvited. The bathroom door was falling off the hinges and delaminating. Staff has very thick accent making communication a challange. Front desk is not staffed, you must call for help using a dirty public use phone on the desk. Outdoor entrances were unsecured, giving unobstructed access to non-guests.
Stayed 3 nights in May 2024

4/10 Poor

Josue

Stayed 1 night in May 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very unfriendly. Inconvenience for them to check-in guests. I was told I should have called first because she had other things to do. Vending machines are empty and free breakfast is a joke. Wouldn't recommend this to anyone.
Stayed 1 night in May 2024

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room they have shown me smells of pot, cigarettes and death. This is advertised as a smoke free property. The staff shows no sign of caring. Stains everywhere, broken lamps, sheets have never been washed. Mold is rampant. STAY AWAY. Not sure I can trust Expedia after this one.
Stayed 1 night in May 2024

2/10 Terrible

Miguel

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't know if there was anything we liked that would be better than any of the nearby hotels. The low price is what brought us here but I will definitely pay a bit more next time for a more reputable and quality establishment. The staff was terrible and I never saw anyone at the front desk unless you called on the phone and they still took around 30min to show up. The rooms were supposed to be non-smoking, however, the entire place reaked on cigarette stench. The door in my room was not self closing (you had to force it shut) which I believe is out of compliance and illegal. As well, the smoke detector in the room had no batteries in it which is also illegal. We didn't even attempt to try out the advertised "free breakfast" but we never even saw any breakfast either to begin with. All in all, this place is an absolute mess.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One employee woke us up at 10 o’clock and said they were just letting us know check out was at 11. Came back every 15 minutes very rude. The breakfast was a joke. I think the health department should be called on this place is not safe for anyone to stay at.
Stayed 1 night in Mar 2024

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Steph Road property, dirty and out of date food I wouldn’t even say it was safe
Stayed 1 night in Feb 2024