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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property
Hotel in Jacksonville with free breakfast and fitness centre

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Premium bedding, pillow-top beds, in-room safe, desk
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Restaurant
Exterior
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
The current price is AU$188
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
53 Jefferson Road, Jacksonville, FL, 32225
  • University of North Florida
    ‪5 min drive‬
  • St. Johns Town Center
    ‪7 min drive‬
  • Jacksonville Cruise Terminal
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Jacksonville

At Holiday Inn Express and Suites Jacksonville East by IHG you'll be 2.5 km (1.5 mi) from Regency Square Mall and 3.4 km (2.1 mi) from Jacksonville Arboretum and Gardens. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Attractions within a 10-minute drive of this Arlington hotel include St. Johns Town Center and University of North Florida.

What's nearby

  • Regency Square Mall - 3 min drive - 2.6 km
  • University of North Florida - 5 min drive - 6.3 km
  • St. Johns Town Center - 7 min drive - 8.2 km
  • Jacksonville Cruise Terminal - 12 min drive - 13.6 km
  • Mayo Clinic Florida - 13 min drive - 17.9 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Hook Fish & Chicken - ‬9 min walk
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Denny's - ‬8 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Hotel in Jacksonville with free breakfast and fitness centre
Holiday Inn Express and Suites Jacksonville East by IHG offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express and Suites Jacksonville East by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 101 guestrooms or units
  • 4 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express and Suites Jacksonville East by IHG offers 101 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Filipino, Russian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express and Suites Jacksonville East by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

What is the cancellation policy at Holiday Inn Express and Suites Jacksonville East by IHG?

Holiday Inn Express and Suites Jacksonville East by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express and Suites Jacksonville East by IHG?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Jacksonville East by IHG on 20 Apr 2025 start from AU$187.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express and Suites Jacksonville East by IHG?

Yep, Holiday Inn Express and Suites Jacksonville East by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express and Suites Jacksonville East by IHG?

The closest beach to Holiday Inn Express and Suites Jacksonville East by IHG is Northeast Florida Beaches (13.9 km).

Does Holiday Inn Express and Suites Jacksonville East by IHG have a pool?

Holiday Inn Express and Suites Jacksonville East by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from March to November).

Is Holiday Inn Express and Suites Jacksonville East by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express and Suites Jacksonville East by IHG is a hit with families.

Does Holiday Inn Express and Suites Jacksonville East by IHG serve breakfast?

You bet, guests can't get enough of the free buffet brekkie here! Offered weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express and Suites Jacksonville East by IHG?

No, Holiday Inn Express and Suites Jacksonville East by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express and Suites Jacksonville East by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express and Suites Jacksonville East by IHG?

No, only service animals are allowed.

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1004 reviews
Rating 8 - Good. 282 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

BOBBY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Stayed 1 night in Dec 2024

10/10 Excellent

Shaindel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Darren at the desk was awesome at check in!
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Barking dogs
The only problem was the barking dogs across the hall from us
Stayed 1 night in Dec 2024

8/10 Good

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the one night we stayed.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows were a dream. Best sleep I've had in months.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t fond of the location. It was t as close to St. John’s town center as I thought.
Stayed 1 night in Dec 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great and the staff very accommodating
Stayed 1 night in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a reasonably priced hotel that's showing it's age. The shade in my room was broken, and the Chromecast on the TV wouldnt connect to the Internet despite using my Google app and following the directions. Finally, the safe in my roof was locked with a "low battery" code, but I wasn't about to tell the front desk I needed to leave valuables in my room. You get what you pay for.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were greeted by Darren. He was very nice. We had a problem with the tv. He fixed it for us. He made our stay nice here.
Stayed 1 night in Dec 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

James

Stayed 1 night in Nov 2024

8/10 Good

Erin, Jenison

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Chikita

Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in
Stayed 1 night in Nov 2024

8/10 Good

Egendran

Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Would stay again
I really enjoyed my stay here. The staff was friendly and the bed might have been the most comfortable I’ve ever slept in
Stayed 1 night in Dec 2024