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DoubleTree by Hilton Jakarta - Diponegoro

5.0 star property
Luxury Jakarta hotel in Central Jakarta with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Jakarta - Diponegoro

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Suite (Penthouse)
Cocktail bar, poolside views, open daily
City view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Air conditioning
  • Breakfast available
The price is AU$157
includes taxes & fees
25 Dec - 26 Dec

Explore the area

Map
Jl Pegangsaan Timur No.17 Cikini, Jakarta, Jakarta, 10310
  • RSCM
    8 min walk
  • Ismail Marzuki Park
    17 min walk
  • Bundaran HI
    3 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    24 min drive

Room options

View all photos for Executive Twin Room, Club lounge access

Executive Twin Room, Club lounge access

Executive Twin Room, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite

Superior Suite | Living area

Superior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 74.0 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

King, Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room

King, Deluxe Room

King, Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Hydromassage showerhead
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Hydromassage showerhead
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fitness)

Room, 1 King Bed (Fitness)

Room, 1 King Bed (Fitness)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Hydromassage showerhead
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Hydromassage showerhead
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, Accessible

Room, Accessible | Bathroom shower

Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Hydromassage showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Hydromassage showerhead
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King, Executive Room, Club lounge access

King, Executive Room, Club lounge access

King, Executive Room, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Kitchen
  • 170 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite

Minibar, in-room safe, desk, laptop workspace

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Minibar, in-room safe, desk, laptop workspace

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Minibar, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room

Minibar, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for King Room

Minibar, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Fitness Room

Minibar, in-room safe, desk, laptop workspace

Fitness Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Mandarin Oriental, Jakarta

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (407)
The price is AU$272
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Mandarin Oriental, Jakarta

About the area

Jakarta

A luxury stay in the heart of Jakarta awaits you at DoubleTree by Hilton Jakarta - Diponegoro. Within a 20-minute stroll, you'll find Proclamation Monument and Suropati Park. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with aromatherapy and reflexology. The restaurant, OPEN} Restaurant, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Poolbar is the hotel's own bar, serving drinks along with light fare. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Central Jakarta hotel, you'll be 1.4 km (0.9 mi) from Ismail Marzuki Park and 2.7 km (1.7 mi) from Grand Indonesia.

What's nearby

  • Bundaran HI - 3 min drive
  • Plaza Indonesia - 4 min drive
  • Thamrin City Shopping Mall - 4 min drive
  • Grand Indonesia - 4 min drive
  • Istiqlal Mosque - 5 min drive

Getting around

  • Jakarta Cikini Station - 3 min walk
  • Dukuh Atas MRT Station - 5 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 24 min drive

Restaurants

  • ‪Metropole Premiere - ‬1 min walk
  • ‪Gramasi Coffee - ‬3 min walk
  • ‪The Koffee - ‬1 min walk
  • ‪Hello Sunday - ‬1 min walk
  • ‪Roemah Kuliner - ‬3 min walk

About this property

DoubleTree by Hilton Jakarta - Diponegoro

Luxury Jakarta hotel in Central Jakarta with a full-service spa
DoubleTree by Hilton Jakarta - Diponegoro offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 20138 square feet (1871 square metres) and includes a conference centre. A children's pool, spa services, and a terrace are also featured at the luxury DoubleTree by Hilton Jakarta - Diponegoro. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 1 building
  • 250 guestrooms or units
  • 15 levels
  • Conference rooms
  • 20138 sq ft of conference space
  • 1871 sq. m of conference space
  • Built in 2014
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree by Hilton Jakarta - Diponegoro offers 250 air-conditioned accommodations with iPod docking stations and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Jakarta hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Arabic, English, Indonesian

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 250,000); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Covered valet parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 251,680 for adults and IDR 125,840 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • IINDIGO Day Club
  • OPEN} Restaurant
  • Poolbar
  • Sea Grain Restaurant & Ba
  • THE KOFFEE

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre (20,138 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (119 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Jakarta - Diponegoro

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 465850.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 251680 for adults and from IDR 125840 for children
  • Fee for in-room wireless Internet: IDR 250000 (rates may vary)
  • Fee for in-room wired Internet: IDR 250000 (rates may vary)
  • Airport shuttle fee: IDR 620000 per vehicle
  • Rollaway bed fee: IDR 465850.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

DoubleTree Hilton Hotel Jakarta-Diponegoro
DoubleTree Hilton Jakarta-Diponegoro
DoubleTree Jakarta-Diponegoro
DoubleTree Hilton Jakarta Diponegoro Hotel
DoubleTree Hilton Diponegoro Hotel
DoubleTree Hilton Jakarta Diponegoro
DoubleTree by Hilton Jakarta Diponegoro
DoubleTree by Hilton Hotel Jakarta Diponegoro
DoubleTree by Hilton Jakarta - Diponegoro Hotel
DoubleTree by Hilton Jakarta - Diponegoro Jakarta
DoubleTree by Hilton Jakarta - Diponegoro Hotel Jakarta

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Jakarta - Diponegoro?

DoubleTree by Hilton Jakarta - Diponegoro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Jakarta - Diponegoro?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Jakarta - Diponegoro on 25 Dec 2024 start from AU$157.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Jakarta - Diponegoro?

Yep, DoubleTree by Hilton Jakarta - Diponegoro has a free self car park. Additionally there is covered valet parking for a fee.

Are there any beaches close to DoubleTree by Hilton Jakarta - Diponegoro?

The closest beach to DoubleTree by Hilton Jakarta - Diponegoro is San Antonio Beach PIK 2 (16.5 km).

Is there a spa on site at DoubleTree by Hilton Jakarta - Diponegoro?

Yep, there is an onsite spa at DoubleTree by Hilton Jakarta - Diponegoro. You'll enjoy heaps of services like body scrubs and body treatments.

Does DoubleTree by Hilton Jakarta - Diponegoro have a pool?

DoubleTree by Hilton Jakarta - Diponegoro has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Is DoubleTree by Hilton Jakarta - Diponegoro family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Jakarta - Diponegoro is a hit with families.

Does DoubleTree by Hilton Jakarta - Diponegoro serve breakfast?

You bet, buffet brekkie is served daily between 6 AM and 10 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Jakarta - Diponegoro?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at DoubleTree by Hilton Jakarta - Diponegoro?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Jakarta - Diponegoro?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Jakarta - Diponegoro?

No, pets and service animals are not allowed.

DoubleTree by Hilton Jakarta - Diponegoro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 657 reviews" "
Rating 8 - Good. 207 out of 657 reviews" "
Rating 6 - Okay. 37 out of 657 reviews" "
Rating 4 - Poor. 17 out of 657 reviews" "
Rating 2 - Terrible. 5 out of 657 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5-star break at a 5-star venue
As expected of Hilton, service was very professional and business-like. Staff were friendly and super helpful. The only downside was that my travel buddy and I were assigned rooms on different floors. This would normally not be an issue had we been able to freely roam but with the strict and secure access of room cards being limited to the floor of the assigned room, it required coordination if we wanted to meet and hang out in each other's room.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel go the extra mile to make sure you are well looked after during your stay. The hotel is lovely, great pool and gym. Both restaurants are good. Room was quiet however the air con wouldn't set below 23°C which got a bit hot at night. We had to ask quite a few times for it to be fixed but they did offer to move us and give a complementary breakfast. The bathroom was overall nice however there was some mould on the shower head around the holes where the water comes out and there was a lingering musty smell after the shower had been used. There isn't so much to do in the immediate surroundings, suggest using My Bluebird taxis to get around.
Stayed 3 nights in Sep 2024

10/10 Excellent

ZHU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indigo restaurant & swimming pool
Stayed 3 nights in Sep 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would call it a great home base from where you can explore the rest of the nearby Jakarta area. The staff are friendly and the rooms are very clean. The crowning moment for my stay was the gym: four squat racks, assault bikes, full set of kettlebell, and the usual cardio strength machines. Definitely a great place to work off all the Indo food you will be eating. Buffet and restaurant was adequate, but it was pricier than the surrounding food. I would say eat the hotel food as a starting point for your culinary adventure as they have cleaner variants of what you would find outside. There are a few tourist attractions nearby as well as clubs and night markets. Of no fault of the hotel, traffic is a constant nightmare (remember to add 10-15 mins to any Google map estimate of travel).
Stayed 18 nights in Aug 2024

10/10 Excellent

Bryce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2024

10/10 Excellent

Sim Hyun

Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is perfect, but very comfortable rooms, breakfast options were amazing. Staff friendly and overall a good stay. Not much outside the walls for good dining other than lots of street vendors.
Stayed 2 nights in Aug 2024

8/10 Good

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to share.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hiroshi, Williamsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very pleasant and the room were clean. The front desk was attentive and helpful in securing rides and answering questions. The windows were a bit dirty on the outside--a cleaner exterior would have enabled us to more fully enjoy the view and cityscape. Overall we thoroughly enjoyed our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nik Shazanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Abdul

Stayed 2 nights in Jun 2024

10/10 Excellent

Ully

Liked: Staff & service, property conditions & facilities
It was a great experience staying at this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happily will return again
Very pleased with the service, room was immaculate Eco- friendly love it!!, please give yourself an applause for keeping the good work & service, next time we are in Jakarta definitely we will be booking back
Stayed 1 night in May 2024

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly & helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Sebastien

Excellent 👌
Stayed 1 night in Apr 2024

4/10 Poor

Jessica

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
This is not the hotel to stay at during a holiday. It was overcrowded leading to 15 to 20 min waits for the 2 elevators on the property. We were woken up daily at 6am to children screaming and running back and forth down the hallway. We spent most of our stay out of the hotel. The manager apologized but there was nothing he could do to improve our stay.
Stayed 1 night in Apr 2024

8/10 Good

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good choice
Stayed 6 nights in Apr 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with group
We were recommended to stay at the Doubletree Hilton by our friends who absolutely have had great stays in the past. We got two rooms. There are only two working elevators in the whole property and due to their full capacity, we were all waiting anywhere between 15 to 25 min for an elevator and even when it did come we were squished like sardines. Our second issue was the lack of supervision we were on a floor surrounded by young children and every morning we got the 6am wake up call of screaming little ones. Although the manager apologized, it would be a hard decision to try it again. I’ve stayed at other hotels in Jakarta that I was very happy with,
Stayed 2 nights in Apr 2024

4/10 Poor

Tushar

Stayed 2 nights in Mar 2024

10/10 Excellent

Stephens

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff. excellent dining experience. convenient location at heart of the city business district. nice flowing pool to relax.
Stayed 2 nights in Apr 2023

10/10 Excellent

Parvez

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming staff
Overall I had a great experience here. The room was very comfortable, but for me the standout was the friendliness of the staff, who were always on hand to help.
Stayed 2 nights in Feb 2024

8/10 Good

Toby

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice, but you are reliant on the hotel for restaurants / bars as there is nothing in local area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sushil

Stayed 6 nights in Feb 2024

10/10 Excellent

Firdaus

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024