Ratings based on 247 Verified Reviews

Real reviews from guests who’ve stayed
4.1 out of 5
92% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Stay here if you use public transport

Posted 23 Sep. 2024 on Hotels
Location good because we can go to the bus stop in 3 minutes. Some restaurants are open for 24 hours on the street, so there are lots to do after midnight.
Comment from Hotel Management
25 Sep. 2024 by Calvin Satyarahardja, Hotel Management
Dear Norio,Greetings from Holiday Inn Express Jakarta Wahid Hasyim!Thank you for having taken the time to share your feedback with us. We are pleased to hear you enjoyed your moment with us. It's something our staff takes great pride in and so we value your feedback. We look forward to welcoming you back for another great experience with us.Stay Smart with Us!Sincerely,Calvin SatyarahardjaAsst. Marcomm ManagerHoliday Inn Express Jakarta Wahid Hasyim
5 out of 5
by A verified traveller

Posted 24 Aug. 2024 on Expedia
Comment from Hotel Management
26 Aug. 2024 by Calvin Satyarahardja, Hotel Management
Dear Andrew,Greetings from Holiday Inn Express Jakarta Wahid Hasyim!Thank you for having taken the time to share your feedback with us. We are pleased to hear you enjoyed your moment with us. It's something our staff takes great pride in and so we value your feedback. We look forward to welcoming you back for another great experience with us.Stay Smart with Us!Sincerely,Calvin SatyarahardjaAsst. Marcomm ManagerHoliday Inn Express Jakarta Wahid Hasyim
4 out of 5
by A verified traveller

Posted 2 Aug. 2024 on Expedia
The breakfast seemed to be getting worse. Coffee machine requires constant waiting.
Comment from Hotel Management
5 Aug. 2024 by Calvin Satyarahardja, Hotel Management
Dear SaiWe sincerely apologize for the unpleasant experience you had during your recent stay at our hotel. We deeply regret the issues you encountered and appreciate your bringing them to our attention. Please be assured that we have addressed these concerns with our team to ensure we maintain the high standards we strive for.We are committed to improving our service and attentiveness through dedicated training, aimed at providing a better experience for all our valued guests. Your feedback is invaluable to us, helping us to continually achieve the level of excellence you expect from Hotel Holiday Inn Express Jakarta Wahid Hasyim.We hope that this experience will not deter you from returning to our hotel. Please let us know if there is anything we can do to make your next visit more enjoyable and ensure you receive the impeccable service you deserve.Best regards,Calvin SatyarahardjaAssistant Marketing Communication ManagerHoliday Inn Express Jakarta Wahid Hasyim
4 out of 5
by A verified traveller

Posted 2 Aug. 2024 on Expedia
Comment from Hotel Management
25 Sep. 2024 by Calvin Satyarahardja, Hotel Management
Dear Roanne Marie,Greetings from Holiday Inn Express Jakarta Wahid Hasyim!Thank you for having taken the time to share your feedback with us. We are pleased to hear you enjoyed your moment with us. It's something our staff takes great pride in and so we value your feedback. We look forward to welcoming you back for another great experience with us.Stay Smart with Us!Sincerely,Calvin SatyarahardjaAsst. Marcomm ManagerHoliday Inn Express Jakarta Wahid Hasyim
4 out of 5
by A verified traveller

Posted 17 Jul. 2024 on Expedia
Great stay, bad amenities
Comment from Hotel Management
18 Jul. 2024 by Calvin Satyarahardja, Hotel Management
Dear David,Greetings from Holiday Inn Express Jakarta Wahid Hasyim!Thank you for having taken the time to share your feedback with us. We are pleased to hear you enjoyed your moment with us. It's something our staff takes great pride in and so we value your feedback. We look forward to welcoming you back for another great experience with us.Stay Smart with Us!Sincerely,Calvin SatyarahardjaAsst. Marcomm ManagerHoliday Inn Express Jakarta Wahid Hasyim
3 out of 5
by A verified traveller

Posted 14 Jul. 2024 on Expedia
Comment from Hotel Management
5 Aug. 2024 by Calvin Satyarahardja, Hotel Management
Dear Andios,We sincerely apologize for the unpleasant experience you had during your recent stay at our hotel. We deeply regret the issues you encountered and appreciate your bringing them to our attention. Please be assured that we have addressed these concerns with our team to ensure we maintain the high standards we strive for.We are committed to improving our service and attentiveness through dedicated training, aimed at providing a better experience for all our valued guests. Your feedback is invaluable to us, helping us to continually achieve the level of excellence you expect from Hotel Holiday Inn Express Jakarta Wahid Hasyim.We hope that this experience will not deter you from returning to our hotel. Please let us know if there is anything we can do to make your next visit more enjoyable and ensure you receive the impeccable service you deserve.Best regards,Calvin SatyarahardjaAssistant Marketing Communication ManagerHoliday Inn Express Jakarta Wahid Hasyim
4 out of 5
by A verified traveller

Posted 9 Jul. 2024 on Expedia
Comment from Hotel Management
5 Aug. 2024 by Calvin Satyarahardja, Hotel Management
Dear Ron Mohammad,Greetings from Holiday Inn Express Jakarta Wahid Hasyim!Thank you for having taken the time to share your feedback with us. We are pleased to hear you enjoyed your moment with us. It's something our staff takes great pride in and so we value your feedback. We look forward to welcoming you back for another great experience with us.Stay Smart with Us!Sincerely,Calvin SatyarahardjaAsst. Marcomm ManagerHoliday Inn Express Jakarta Wahid Hasyim
1 out of 5
by A verified traveller

Posted 19 Jun. 2024 on Expedia
Staff rude not very helpful , don’t have a good command of the English language , better off talking to a brick wall
Comment from Hotel Management
20 Jun. 2024 by Calvin Satyarahardja, Hotel Management
Dear SuleymanWe sincerely apologize for your unpleasant experience during your recent stay at our hotel. We deeply regret the issues you encountered and appreciate your bringing them to our attention. Please be assured that we have addressed these concerns with our team to ensure we maintain the high standards we strive for.We are committed to improving our service and attentiveness through dedicated training, aimed at providing a better experience for all our valued guests. Your feedback is invaluable to us, helping us to continually achieve the level of excellence you expect from Hotel Holiday Inn Express Jakarta Wahid Hasyim.We hope that this experience will not deter you from returning to our hotel. Please let us know if there is anything we can do to make your next visit more enjoyable and ensure you receive the impeccable service you deserve.Best regards,Calvin SatyarahardjaAssistant Marketing Communication ManagerHoliday Inn Express Jakarta Wahid Hasyim
4 out of 5
by A verified traveller from Coral Springs

Posted 24 May 2024 on Expedia
Excellent
Comment from Hotel Management
20 Jun. 2024 by Calvin Satyarahardja, Hotel Management
Dear Silvie,Greetings from Holiday Inn Express Jakarta Wahid Hasyim!Thank you for having taken the time to share your feedback with us. We are pleased to hear you enjoyed your moment with us. It's something our staff takes great pride in and so we value your feedback. We look forward to welcoming you back for another great experience with us.Stay Smart with Us!Sincerely,Calvin SatyarahardjaAsst. Marcomm ManagerHoliday Inn Express Jakarta Wahid Hasyim
4 out of 5
by A verified traveller

Posted 28 Apr. 2024 on Expedia
Near to bus stop