Reef & Beach Resort

4.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Reef & Beach Resort

3 outdoor pools, pool umbrellas, pool loungers
Exterior
Aerial view
Villa | Beach/ocean view
Bungalow, Garden View

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Spa
    Spa

Explore the area

Map
Jambiani Beach, Jambiani
  • Jambiani Beach
    9 min drive
  • Makunduchi Beach
    11 min drive
  • Kuza Cave
    19 min drive
  • Zanzibar (ZNZ-Zanzibar Intl.)
    67 min drive

Room options

Garden Swim-up

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Memory foam bed
Down duvet
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Memory foam bed
Down duvet
Sofa bed
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Separate bedroom
Memory foam bed
Down duvet
Hairdryer
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Memory foam bed
Down duvet
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Bungalow, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Memory foam bed
Ceiling fan
Down duvet
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed

Garden Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Memory foam bed
Down duvet
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Memory foam bed
Ceiling fan
Down duvet
  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Bungalow, Ocean View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Memory foam bed
Ceiling fan
Down duvet
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Family Room Ocean View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Memory foam bed
Ceiling fan
Down duvet
  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Large Single Bunk Bed and 1 Single Bed

Standard Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Memory foam bed
Down duvet
Hairdryer
Private bathroom
Electric kettle
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Ocean Front Swim-up

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Ceiling fan
Memory foam bed
Down duvet
Sofa bed
Hairdryer
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Jambiani

At Reef & Beach Resort, you'll be 3.9 km (2.4 mi) from Makunduchi Beach and 6.2 km (3.9 mi) from Jambiani Beach. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, Makuti Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and steam room. Other amenities include free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Jambiani hotel you'll find Paje Beach.

What's nearby

  • Jambiani Beach - 9 min drive - 6.3 km
  • Makunduchi Beach - 11 min drive - 4.4 km
  • Kite Centre Zanzibar - 12 min drive - 11.0 km
  • Paje Beach - 17 min drive - 14.2 km
  • Kuza Cave - 19 min drive - 13.0 km

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 67 min drive

Restaurants

  • ‪Pompetti Restaurant of Zanzibar - ‬14 min drive
  • ‪Lost Soles - ‬13 min drive
  • ‪Pili Pili Boutique Lodge - ‬14 min drive
  • ‪BAHARI Pizza-Restaurant-Bar - ‬13 min drive
  • ‪Jambiani Villas Restaurant - ‬14 min drive

About this property

Reef & Beach Resort

Hotel with private beach and full-service spa
Some rates at Reef & Beach Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Reef & Beach Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered on selected days. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a children's pool, a steam room and a fitness centre. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Jambiani hotel.

  • 222 guestrooms or units
  • 4 dining venues
  • 4 bars or lounges
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar by the pool
Reef & Beach Resort offers 222 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Memory foam beds feature down duvets. Business-friendly amenities include desks and safes. Bathrooms include a shower and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include fridges.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Dutch, English, Italian, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Bahari Indian Restaurant
  • Makuti Restaurant
  • Peponi Restaurant

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas
  • Local artist showcase
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night
  • Resort fee: USD 12.5 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Shungi
Shungi Beach
Shungi Beach Jambiani
Shungi Beach Resort
Shungi Beach Resort Jambiani
Reef Beach Resort Jambiani
Reef Beach Jambiani
Reef Beach Resort
Reef & Beach Resort Hotel
Reef & Beach Resort Jambiani
Reef & Beach Resort Hotel Jambiani

Frequently asked questions

What is the cancellation policy at Reef & Beach Resort?

Reef & Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Reef & Beach Resort?

Yep, Reef & Beach Resort has a free self car park. Onsite parking is limited.

Are there any beaches close to Reef & Beach Resort?

The closest beach to Reef & Beach Resort is Jambiani Beach (8.4 km).

Is there a spa on site at Reef & Beach Resort?

Yep, The Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Reef & Beach Resort have a pool?

Reef & Beach Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Reef & Beach Resort?

Reef & Beach Resort features a private beach, 3 outdoor pools and a full-service spa.

What makes Reef & Beach Resort a romantic place to stay?

Ocean-view dining and a private beach, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Reef & Beach Resort.

Is there a free airport shuttle available at Reef & Beach Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Reef & Beach Resort?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Reef & Beach Resort?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Reef & Beach Resort?

No, pets are not allowed.

Reef & Beach Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 124 reviews" "
Rating 8 - Good. 46 out of 124 reviews" "
Rating 6 - Okay. 19 out of 124 reviews" "
Rating 4 - Poor. 6 out of 124 reviews" "
Rating 2 - Terrible. 4 out of 124 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Didier

Stayed 15 nights in Sep 2023

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fun property with stunning views and a lot to do. I really enjoyed my time here and wished we had had more time. The buffet breakfast and dinners were great and had a lot of variety. The only downfall is that this resort caters to many nationalities that smoke so there are ash trays near almost every single chair. Being from North America, we are not used to being surrounded by cigarette smoke in public places. Other than that, it was great and were greeted at check in by the Red Columbus monkeys running around within inches of us.
Stayed 2 nights in Aug 2023

10/10 Excellent

Carola

Stayed 10 nights in Aug 2023

10/10 Excellent

Mikael

Stayed 5 nights in Sep 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding very helpful and pleasant. Beautiful warm pool. Nice big rooms. Good food. Beach was disappointing because at low tide water was way way out. Also there was a calander of scheduled activities that was not accurate. Overall we snjoyed ourselves and wojld definitly recommend this hotel
Stayed 7 nights in Nov 2022

6/10 Okay

lorna

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2022

10/10 Excellent

Minesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with lovely service
The hotel service from staff was excellent. Great food choice for vegetarians, lot's of activities during the day and also night programmes arranged. Room's were great. Although hotel was busy there was ample space for all - the two swimming pools and the two bars allowed good space. Above all, the service from the staff was the best.
Stayed 7 nights in Feb 2022

10/10 Excellent

Evan Zolile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great romantic getaway for couples Plenty of great couple activities each day on and off the resort All staff are very friendly yet one thing we found is they are slow to take action
Stayed 1 night in Dec 2021

4/10 Poor

Simon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amusing
Big resort with really friendly staff. But the place is too bag to cope as soon as more than a couple of people arrive. Check in was a nightmare, no sign of booking despite having received an email asking my time of arrival 3 hours earlier. Room not ready. A/C didn’t work and no Basic amenities in the bathroom. Lighting is also very dingy. The curtains don’t fit the windows. Imagine trying to cover a car windscreen with a hand towel. food options were limited and service was chaotic but got better through the week. Despite all inclusive, charged for safe, towels and late check out. Feels like it’s growing and it has potential to be very good. Not quite there yet though. Location is a bit isolated aswell
Stayed 4 nights in Jun 2021

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed Feelings on this one.......
Lets start by saying we enjoyed our stay. The location is fantastic. We booked a Seafront Bungalow that we strongly recommend and not a lot extra. The room was lovely, the location great but it was destinctly rustic and the bathroom was well overdue for a refurb. We loved the Jetty Bar too BUT BUT BUT the hotel was not as described on Hotels.com. They have just opened two new blocks of rooms and are building two blocks more. They have also just finished a huge new swimming pool all done in sandstone (rather odd) and a huge two storey restuarant. It is now firmly a package tour hotel with large numbers of Polish, South African and Dutch customers. Individual bookings are overwhelmed. There is also an entertainment programme which is great if that is what you want but the deafening music on a few evenings and for the pool exercise was very trying. There is an all inclusive offer for US$30 per person per day. Not expensive but not great either. The buffet meals became tedious and rather bland and annoyingly the deserts kept running out. The drinks were all the very cheapest brands - a single cheap beer, cheap Vodka/Rum and an Indian Brandy that you could dissolve bodies in. The Cocktails were clearly made with watered down Vodka/Rum (officially or unofficially??) and tasted of well.... not a lot. The staff are lovely as in so many places in East Africa. We spent most of our time outside our room and enjoyed our stay but we wouldn't go back!!
Stayed 3 nights in Oct 2019

10/10 Excellent

Elliot, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach was beautiful. And the resort was great. The food was good but not incredible.
Stayed 3 nights in Nov 2018

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
I loved my stay here. We were booked bed and breakfast but upgraded to all inclusive for $30 a day each. The hotel was spotlessly clean. The staff were excellent in every way. The jetty bar was stunning and you could get down to the sea for a swim. Is two lots of steps from the bar. Meals are buffet style with live cooking available every meal and the well stocked bars do a range of cocktails in addition to other drinks. The swimming pool was very clean and in the afternoon the kirks red colobus monkeys came down to play. The beach is right next to the pool although the waves can be strong and I would recommend wearing coral shoes. The room was spacious with a/c and a lovely balcony to enjoy a drink in the evening. If you are there on a Monday or Friday the hotel run a complimentary village trip where you are taken by Abdul one of the animation team to a nearby village where you can visit a school, a local house and have the opportunity to buy exercise books and sweets for the local children. Abdul is an excellent guide and this trip was one of the highlights of our holiday. The manager Silvana was also great and very helpful in returning paintings t us that we left in the hotel. I would highly recommend this hotel.
Stayed 2 nights in Oct 2018

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was good, except there was no fresh brewed coffee anywhere
Stayed 2 nights in Aug 2018

10/10 Excellent

varsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money
Best value for money

10/10 Excellent

Iva, Coalville, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, fantastic location and friendly staff
We were really happy at this hotel. Everything was just perfect. Food, location, staff. We stayed in a sea view bungalow and the view was beautiful. The ocean is so colourful and warm. Food is delicious. There was a choice for everyone. European and African food. I loved live cooking there. Every day they cooked one of the meals before your eyes, such as crabs, fish, calamari, meat. Fantastic. Staff was really helpful and very friendly. We enjoyed it a lot and definitely would go back there again. I recommend it to everyone.
Stayed 11 nights in Feb 2018

6/10 Okay

victor, wincanton, UK

Liked: Cleanliness, staff & service
Average hotel and close to the beach
I had an enjoyable stay and the rooms were comfortable. The food in the restaurant was very poor - desperately need a experience chef. I booked bed breakfast but as the resort was rather Isolated I had no option but convert to half board - this must be pointed out on the web site. Would I go again - debatable.
Stayed 5 nights in Sep 2017

6/10 Okay

afrikaril, Arusha, Tanzania

Liked: Staff & service
Disliked: Property conditions & facilities
Don't go for the food.
I went to this resort for a get-away and to relax and look at the ocean and hear the sound of the waves for a few days. I am not really a beach person. This resort has a 'cruise ship' type atmosphere with a recreation director and evening shows (none of which I took advantage of as per my choosing.) But the resort environs are organized well. I always made sure to sit up-wind from all the smokers sitting around the pool. I got tired of breathing in second hand smoke and eventually gave up and just sat on the balcony of my room. Although I did like their desserts and some of their pastries, in general I found their food to be bland and unimaginative. I recognize the logistical issues in providing good quality food in such an isolated location for guests coming from Europe, South Africa and South America. Therefore, there were no green vegetables available during my stay, A table with an offering of spices from Zanzibar was part of the buffet line, but I never got the idea that the chef knew how or ever used any of them in his food. A case in point were the soups offered with the meals. To me they seems like hot water with some coloring. If the management is reading this, please go online and look for carrot and ginger soup or other recipes which could improve your buffet offerings.
Stayed 4 nights in Jun 2017

8/10 Good

Laury, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, & friendly
Staff were especially helpful. Although I had booked just three nights but wanted to come early, they managed to get me two more nights and helped me find a hotel nearby for the other night. They even had a driver take me there and then pick me up the next day. Very helpful staff. This is a quiet, relaxing, non intrusive resort. And the price is right!

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michelle, Dar es Salaam, TZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool, Staff Were Exceptional....Especially for the
Reef & Beach Resort was a real bargain! Not luxurious, but perfectly suited to our plans for a relaxed, laid-back, all-inclusive long weekend. The beach is not ideal, pretty rocky. But access to the beautiful Indian Ocean from the stairs of the Jetty Bar was the perfect solution. My main suggestion would be to offer snacks (even at cost, maybe?) in between scheduled meal times.

8/10 Good

Rumara, Dar es salaam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well managed
At the hotel, you have people ready to hear your few complaints and they help immediately. I was disappointed when I hade an email to send. The connection was too weak. Other wise my stay of 2 nights was awesome.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Till the moment we arrive they treat us with kindness and attention. It was great for our relaxing weekend.

8/10 Good

AK, Leeds UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A neat clean small hotel. We went for the ocean view bungalows which were really nice. We went for an all inclusive deal which was good as this place is a few kilometres from Jambiani, Makundachi. The sandy area is small 100-200mts at most at high tide. With low tide there is a vast area to walk about but you do need beach shoes as there are a lot of rocks all over. There is a reasonable variety of options at meal time which is OK taste wise though nothing to write home about Bring a lot of books, games etc as there isn't much to do through the day at the hotel for older children The staff are really superb!

4/10 Poor

Me, Dar es Salaam, Tanzania

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Wanted to like this place but just couldn't
1st problem I paid extra for a room with a double bed AND a bunk bed. Arrived and there was only the double bed. Since I only needed the extra bed, they brought a single bed to the room. Problem solved no issues. Just beware that if you need all those beds, then make sure you contact ahead to ensure you are getting what you pay for. The main issue with the hotel were the rooms. They looked clean and neat. But the AC didn't work properly as in never got cold and instead blew out this musty lukewarm air. The beddings on the double and the beddings they brought to the room for the single bed had an odor and a tacky film on them. I'd wash my hands and touch something only to have this tacky feeling again. The musty odor at times smelled like an old drunk slept in the room. It was so bad that my last morning there, I couldn't sleep because it smelled so bad and I just felt dirty along with the awful AC air blowing in my nose. The electricity weakened/fluctuated in the evening so we couldn't charge two devices at once on the same outlet and there were only two outlets in the room. The lighting in the room was so dim I struggled to see. The lighting in the bathroom was awesome. So good in fact that I could easily put on my makeup but couldn't do everything in the bathroom so it didn't quite solve the problem. No trash bin in the bathroom though. No water on the last day and fortunately we checked out earlier than planned. Food was expensive and tasted only so-so.

10/10 Excellent

Kath, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel .. Fantastic jetty bar..
We arrived really late due to flight delay .. The staff were waiting .. Filled us in on all the information we needed .. Our room was on the top floor and had fantastic views .. A really lovely place to stay