Royal Tulip Gunung Geulis Resort and Golf

5.0 star property
Luxury hotel with 2 restaurants and 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Tulip Gunung Geulis Resort and Golf

3 outdoor pools, pool loungers
2 bars/lounges, lobby lounge
Body treatments, body wraps, body scrubs, facials
Royal Suite, 1 King Bed
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Parking included
  • Housekeeping
The price is AU$194
includes taxes & fees
21 Jan - 22 Jan 2025

Explore the area

Map
Jalan Pasir Angin, Gadogbogor, Bogor, West Java, 16720
  • Dhamma Java Vipassana Meditation Centre
    8 min drive
  • Gunung Geulis Country Club
    10 min drive
  • Kuntum Farmfield
    12 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    65 min drive

Room options

Studio, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Bidet
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 54 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Executive Suite, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Penthouse, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Bidet
  • 72 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Signature Suite, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

Executive Studio, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Bidet
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Executive Studio, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 2 Single Beds (Executive)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed (Executive)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 92 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Bogor

A luxury stay in Bogor awaits you at Royal Tulip Gunung Geulis Resort and Golf. You'll be 20.3 km (12.6 mi) from Taman Safari Indonesia. Highlights at this family-friendly hotel include 2 restaurants, 3 outdoor swimming pools and a winery. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Fire Grill and Bar, serves international cuisine and is open for breakfast, lunch and dinner. Breeze is the hotel's own lobby lounge. Enjoy the golf course, gym, kids' club and sauna. Meeting rooms, conference space, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available for free. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Bogor hotel include Dhamma Java Vipassana Meditation Centre and Gunung Geulis Country Club.

What's nearby

  • Dhamma Java Vipassana Meditation Centre - 8 min drive
  • Kuntum Farmfield - 12 min drive
  • Rancamaya Golf & Country Club - 15 min drive
  • Botani Square - 17 min drive
  • Bogor Botanical Garden - 17 min drive

Getting around

  • Maseng Station - 17 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 97 min drive

Restaurants

  • ‪Starbucks - ‬8 min drive
  • ‪Ngopi di Sawah - ‬11 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪MM Juice & Restaurant - ‬8 min drive
  • ‪Waroeng Gumati - ‬8 min drive

About this property

Royal Tulip Gunung Geulis Resort and Golf

Luxury hotel with 2 restaurants and 3 outdoor pools
A winery is on site. Royal Tulip Gunung Geulis Resort and Golf offers its guests a golf course, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, spa services, and a terrace are also featured at the luxury Royal Tulip Gunung Geulis Resort and Golf. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Bogor hotel is smoke free.

  • 173 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Winery on site
  • Deli
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Royal Tulip Gunung Geulis Resort and Golf offers 173 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and toothbrushes and toothpaste.

This Bogor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Breeze
  • Fire Grill and Bar
  • LL One

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Golf driving range
  • Gym
  • Playground
  • Sauna
  • TV in common areas
  • Winery

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for IDR 800000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 900000 per person (one way)
  • Airport shuttle fee per child: IDR 900000.00 (one-way), (up to 11 years old)
  • Rollaway bed fee: IDR 800000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Royal Tulip Gunung Geulis Resort Megamendung
Royal Tulip Gunung Geulis Megamendung
Royal Tulip Gunung Geulis Meg
Royal Tulip Gunung Geulis Golf
Royal Tulip Gunung Geulis Resort Golf
Royal Tulip Gunung Geulis Resort and Golf Hotel
Royal Tulip Gunung Geulis Resort and Golf Bogor
Royal Tulip Gunung Geulis Resort and Golf Hotel Bogor

Frequently asked questions

What is the cancellation policy at Royal Tulip Gunung Geulis Resort and Golf?

Royal Tulip Gunung Geulis Resort and Golf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Tulip Gunung Geulis Resort and Golf?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Royal Tulip Gunung Geulis Resort and Golf on 21 Jan 2025 start from AU$193.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Tulip Gunung Geulis Resort and Golf?

Yep, Royal Tulip Gunung Geulis Resort and Golf has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at Royal Tulip Gunung Geulis Resort and Golf?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Royal Tulip Gunung Geulis Resort and Golf have a pool?

Royal Tulip Gunung Geulis Resort and Golf has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Royal Tulip Gunung Geulis Resort and Golf?

Royal Tulip Gunung Geulis Resort and Golf features 3 outdoor pools, a winery and a sauna. All guestrooms come with premium bedding and 24-hour room service.

What makes Royal Tulip Gunung Geulis Resort and Golf a romantic place to stay?

An attached winery and a bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Royal Tulip Gunung Geulis Resort and Golf.

Is Royal Tulip Gunung Geulis Resort and Golf family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royal Tulip Gunung Geulis Resort and Golf is a hit with families.

Does Royal Tulip Gunung Geulis Resort and Golf serve breakfast?

Yep, free buffet brekkie is on offer at Royal Tulip Gunung Geulis Resort and Golf.

Is there a free airport shuttle available at Royal Tulip Gunung Geulis Resort and Golf?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Royal Tulip Gunung Geulis Resort and Golf?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Tulip Gunung Geulis Resort and Golf?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royal Tulip Gunung Geulis Resort and Golf?

No, pets are not allowed.

Is there a golf course on site at Royal Tulip Gunung Geulis Resort and Golf?

Yep, Royal Tulip Gunung Geulis Resort and Golf has an 18-hole golf course. You will also find a golf driving range.

Royal Tulip Gunung Geulis Resort and Golf Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 58 reviews" "
Rating 8 - Good. 14 out of 58 reviews" "
Rating 6 - Okay. 11 out of 58 reviews" "
Rating 4 - Poor. 4 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Firdaus

Stayed 2 nights in Apr 2024

10/10 Excellent

Zuhair

Stayed 7 nights in Jun 2023

2/10 Terrible

Listiany

Stayed 2 nights in Mar 2022

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility
Stayed 1 night in Mar 2022

6/10 Okay

elfa

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice hotel not very nice service.
The hotel is very nice but not well maintained. The food is very bad everything taste salty. I think they should really improve their food quality considering how isolated their location is. The people working at the hotel rarely smile. At breakfast especially the servers looked irritated and not very polite. Breakfast situation was very messy. The towels are so dirty i wished I brought my own..
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Decent hotel, not the best experience
We stayed at the hotel for 2 nights (Friday - Sunday). Overall, it was a decent stay. The hotel itself looked very modern, and the room that we stayed in was located on the highest floor (6th floor), overseeing the mountains. The service was wonderful. Everyone was very kind, and seemed professionally trained. We ate in the hotel for our 2 nights there, and food was decent, with price like what you would expect in a luxury hotel. The parking was horrible. When we were on location, there was a sign for basement parking, but we were asked to park outside. The parking space was really bad, with holes as big as cars, and water puddles lasting few days after rain (at least it seemed that way). The road to the hotel was also terrible. Probably its because of constructions going on around the area, but we came home with our car really dirty. Tranquility and serenity are words I wouldn't use to describe the hotel experience. The room was not sound proof, and maybe because of the mountains, the echoes of trucks/large transportations passing by early in the morning woke us up constantly. Then there are footsteps in the hallway that we can hear whenever children run by our room. Another thing was the balcony. Although very spacious, could use better care. There were animals' feces on the sofa, and spider webs all around the ceiling. Overall, its a decent hotel for families. Better care of the hotel would definitely improve our experience.
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kompare harga dan fasilitas selama menginap
jika di kompare harga dan fasilitas yang didapatkan selama menginap, dapat saya simpulkan harga yang cukup mahal
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was amazing hotel but the floor need to be polish more, too sticky
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort and hotel
The resort is amazing with a lot of activities for young and old. However surrounding area is quite difficult to explore. It will only be good if you are not intending to go out of the resort to explore the surrounding area.
Stayed 2 nights in Oct 2019

4/10 Poor

Ewan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For Chinese Families Only
Not at all the peaceful getaway I expected - packed to capacity with noisy Chinese and their screaming children, music blaring out at all hours of the day, terrible food and really quite run down for such an expensive room rate.
Stayed 1 night in May 2019

8/10 Good

Sofiar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view hotel
I stayed for 2 night. Hotel is very nice. A lot of facilty, such as 3 outdoor pool, playground, tiny gym, outbound games, and also hotel has a nice view. But, room is not sound proof good enough. We can hear people chit chat, laugh, from inside bed room. It's annoying Me. Breakfast is not as I expected. For 5 star hotel, breakfast is not good enough. Overall, hotel is good, but need improvement.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A Decent 5-Star Hotel
Positive: - The staff is very friendly. - The facilities are good for family guests Negative: - The hotel does not maintain its condition: the floors and walls are not cleaned - The wall are not soundproof
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Perfect for a weekend getaway
It was a perfect weekend getaway. The room condition and the breakfast restaurant are more like 4-star rather than 5, but the gorgeous mountain view and the wonderful green surrounding the hotel really make up for the lack of details. The pool area is also very nice but the water was too murky. Other than that I was very satisfied for the price I paid. The staff were very kind and it only took me 50 mins to get back to Jakarta on a Sunday afternoon. Highly recommend for a short getaway from the hustle and bustle of Jakarta.
Stayed 1 night in Jan 2019

10/10 Excellent

HYUN KEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, Atmosphere, Staff, Service, everything was good except there were some guests making a lot of noise even at night.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nice secluded peoperty. room facing mountain view.
Stayed 1 night in Aug 2018

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel in a good shape and condition, the view is amazing if you choose the right time and spot. In overall it's worth to stay in this hotel. If i might want to give some advise it's only that the land area supposed to be wider, but i think it will be impossible since the surrounding area is already occupied.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall service quality is bad

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Good facilities but need improvements in service
Check-in process was super slow, the room was only ready at 4pm when the official check-in was at 3pm. The reception told me they could not guarantee my executive deluxe room will have mountain view, although the website stated that this room type comes with mountain view (and that was the reason of me choosing this room). Upon check-in, we found the bedsheet with a big patch of blood stain covered under the comforter. The housekeeping changed a new sheet for us, although they only managed to get a clean sheet the third time because the first two sheets were tainted too. Breakfast spread was under expectations considering it is a 5-star resort. Other than that, the hotel has a lot of activities and facilities for both adults and children. The zen deck provides a great view of the mountainous area.

8/10 Good

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Nov 2017

6/10 Okay

Natalia Yunita

Liked: Cleanliness, staff & service
Not a 5 star standard
It was far from what we expect from a 5 star hotel... - Location was in the middle of nowhere - No option on pillow softness - Bathroom always damp...I think the water from next room bathroom seeps into the wall because the bathroom wall sweats, also the shower drainage system has design issue thus the shower floor always filled water puddle - One of the towel smells of cigarette smokes On the bright side.. + The service staff always try to help...they even helped us carry our baby stroller down the stairs to the restaurant because the elevator access is closed due to a wedding. + Pools were great
Stayed 1 night in Oct 2017

8/10 Good

Rinto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall bery nice
What a nice hotel.. but need to decrease the price..

8/10 Good

raiho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아침 9시부터 아이들 이벤트가 있어서 스피커소리가 매우 시끄러움..시설에 비해 음식이 맛없음
Stayed 2 nights in Aug 2024

10/10 Excellent

SEONG WOOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024