JA The Resort - JA Palm Tree Court, Dubai: Reviews & Deals from AU$782

See all properties

Save

Luxury resort on the beach, with 4 outdoor pools

Dates

January 2025

February 2025

4 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers

7 restaurants, breakfast, dinner served; international cuisine

Private beach, sun-loungers, beach umbrellas, beach towels

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub

Pool

Bar

All-inclusive

Breakfast available

On private beach

includes taxes & fees

10 Jan - 11 Jan 2025

Explore the area

Within JA The Resort, Palm Jebel Ali, Dubai, Dubai

Palm Islands
2 min walk
La Fontana
1 min walk
Jebel Ali Industrial Station
17 min drive
Dubai (DXB-Dubai Intl.)
54 min drive

Room options

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, Sea View

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Sofa bed

Blackout curtains

60 sq m
Sea view
Sleeps 4
1 King Bed

Junior Suite, Sea View (Tamr Pool, Beach & Splash Park Access)

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Memory foam bed

Separate bedroom

60 sq m
Sea view
Sleeps 4
1 King Bed

Junior Suite, Terrace, Beachfront (Tamr Pool, Beach & Splash Park Access)

Highlights

Furnished balcony or patio

Garden

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Memory foam bed

62 sq m
Beach view
Sleeps 4
1 King Bed

Premium Suite (Junior,Tamr Pool & Splash Park Access)

Highlights

Furnished balcony or patio

Garden

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Memory foam bed

62 sq m
Sleeps 4
1 King Bed

Family Suite (Junior,Tamr Pool,Beach&Splash Prk Acc)

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Memory foam bed

Separate bedroom

60 sq m
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Sea View (Signature Club Lounge Access)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

120 sq m
Sea view
Sleeps 5
1 King Bed

Junior Suite, Garden View

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Sofa bed

Blackout curtains

60 sq m
Sleeps 4
1 King Bed

Room, 1 Bedroom, Beachfront (Residence, Sig. Lounge Access, Butler serv.)

Highlights

Furnished balcony or patio

Garden

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

124 sq m
Beach view
Sleeps 5
1 Double Bed

Suite, Sea View (Residence, Beach Cabana, Lounge Access)

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Sofa bed

Blackout curtains

60 sq m
Sea view
Sleeps 4
1 King Bed

Junior Suite, Terrace (Premium Garden)

Highlights

Garden

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Memory foam bed

62 sq m
Sleeps 4
1 King Bed

Room, 2 Bedrooms, Sea View (Residence, Sig. Lounge Access, Butler serv.)

Highlights

Outdoor play area

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

210 sq m
Sea view
Sleeps 7
2 Double Beds

Junior Suite, Terrace (Garden)

Highlights

Garden

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Memory foam bed

62 sq m
Sleeps 4
1 King Bed

Junior Suite, Terrace, Beachfront

Highlights

Garden

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Sofa bed

62 sq m
Beach view
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About the area

Dubai

A luxury stay in Dubai awaits you at JA The Resort - JA Palm Tree Court, Dubai. You'll be 17.9 km (11.1 mi) from MOTIONGATE™ Dubai and 17.9 km (11.2 mi) from LEGOLAND® Water Park. Highlights at this beachfront resort include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and steam room. The family restaurant, La Fontana, serves international cuisine and is open for breakfast and dinner. With 3 beach bars and 4 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include a marina, free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute drive of this 5-property class Jebel Ali resort include Dubai Exhibition Centre and The Walk.

View more Resorts in Dubai

What's nearby

Palm Islands - 2 min walk
LEGOLAND® Dubai - 17 min drive
Dubai Exhibition Centre - 17 min drive
MOTIONGATE™ Dubai - 20 min drive
The Walk - 21 min drive

Getting around

Jebel Ali Industrial Station - 17 min drive
Dubai (DWC-Al Maktoum Intl.) - 31 min drive

Restaurants

‪Karak Chino - ‬10 min drive
‪ماكدونالدز - ‬10 min drive
‪بيتزا هت - ‬19 min drive
‪كاريبو - ‬11 min drive
‪Seafarers Bar and Kitchen - ‬7 min drive

About this property

JA The Resort - JA Palm Tree Court, Dubai

Luxury resort on the beach, with 4 outdoor pools

Some rates at JA The Resort - JA Palm Tree Court, Dubai are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at JA The Resort - JA Palm Tree Court, Dubai, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 2 swim-up bars. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

212 guestrooms or units

2 levels

10 buildings

7 dining venues

3 bars on the beach

4 bars by the pool

2 swim-up bars

Conference rooms

Built in 2000

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Locker space

Bar or lounge

Coffee shop

JA The Resort - JA Palm Tree Court, Dubai offers 212 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. Memory foam beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Lithuanian, Portuguese, Russian, Spanish, Swedish, Ukranian, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free area shuttle
Area shuttle
Free shopping centre shuttle
Free theme park shuttle
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
2 swim-up bars
3 beach bars
4 poolside bars
7 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Captain's Restaurant&Bar
La Fontana
Shooters
White Orchid

Things to do

4 outdoor pools
4 outdoor tennis courts
9-hole golf course
Arcade/game room
Archery
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Fishing
Fitness classes
Free children's club
Full-service spa
Golf
Golf driving range
Golf lessons
Health club
Helicopter/aeroplane tours
Horseback riding/rentals
Kayaking
Lazy river
Library
Mini golf
Motor boating
Parasailing
Playground
Racquetball/squash
Rowing/canoeing
Sailing
Sauna
Shopping
Spa tub
Steam room
Tennis lessons
TV in common areas
Water skiing
Waterslide
Windsurfing
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Free area shuttle
Free babysitting
Free children's club
Free cot
Free supervised activities for children
Free theme park shuttle
Laundry facilities
Lazy river
Mini golf
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
Marina
On a private beach
On the waterfront
Picnic area
Pool loungers
Terrace

Full-service spa

10 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lever door handles
Pool access ramp on site
Pool hoist on site
Portable hoist available
Stair-free path to entrance
Tile flooring in room
Upper floors accessible by stairs only
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible public bathroom
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Memory foam mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Guests booked in a "UAE Resident, UAE ID Mandatory" room type must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.

The minimum height to access the water park is 39 inches (100 centimetres). Children under 47 inches (120 centimetres) in height must be accompanied by an adult.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at JA The Resort - JA Palm Tree Court, Dubai

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for AED 250.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately AED 130 for adults and from AED 65 for children
Airport shuttle fee: AED 295 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

JA Court

JA Palm

JA Palm Court

JA Palm Tree

JA Palm Tree Court

JA Palm Tree Court Hotel

JA Palm Tree Court Hotel Jebel Ali

JA Palm Tree Court Jebel Ali

JA Tree Court

Palm Tree Court

JA Palm Tree Court Resort Jebel Ali

JA Palm Tree Court Resort

Frequently asked questions

What is the cancellation policy at JA The Resort - JA Palm Tree Court, Dubai?

JA The Resort - JA Palm Tree Court, Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JA The Resort - JA Palm Tree Court, Dubai?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at JA The Resort - JA Palm Tree Court, Dubai on 10 Jan 2025 start from AU$773.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JA The Resort - JA Palm Tree Court, Dubai?

Yep, JA The Resort - JA Palm Tree Court, Dubai has a free self car park and free valet parking.

Are there any beaches close to JA The Resort - JA Palm Tree Court, Dubai?

The closest beach to JA The Resort - JA Palm Tree Court, Dubai is Marina Beach (16.1 km).

Is there a spa on site at JA The Resort - JA Palm Tree Court, Dubai?

Yep, there is an onsite spa at JA The Resort - JA Palm Tree Court, Dubai. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does JA The Resort - JA Palm Tree Court, Dubai have a pool?

JA The Resort - JA Palm Tree Court, Dubai has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM.

Does JA The Resort - JA Palm Tree Court, Dubai have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at JA The Resort - JA Palm Tree Court, Dubai?

JA The Resort - JA Palm Tree Court, Dubai features a private beach, 3 beach bars and 4 outdoor pools. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes JA The Resort - JA Palm Tree Court, Dubai a romantic place to stay?

1 hot tub and couples spa treatments, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at JA The Resort - JA Palm Tree Court, Dubai.

Is JA The Resort - JA Palm Tree Court, Dubai family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that JA The Resort - JA Palm Tree Court, Dubai is a hit with families.

Does JA The Resort - JA Palm Tree Court, Dubai serve breakfast?

Yeah, buffet breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at JA The Resort - JA Palm Tree Court, Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JA The Resort - JA Palm Tree Court, Dubai?

Relax with a coldie at the 3 beach bars or 4 poolside bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at JA The Resort - JA Palm Tree Court, Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JA The Resort - JA Palm Tree Court, Dubai?

No, pets and service animals are not allowed.

Is there a golf course on site at JA The Resort - JA Palm Tree Court, Dubai?

Yep, JA The Resort - JA Palm Tree Court, Dubai has a 9-hole golf course. A golf driving range, golf lessons and mini golf are available.

JA The Resort - JA Palm Tree Court, Dubai Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Ananthnadh

Travelled with family

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Joyce

Travelled with family, Travelled with family and small children, Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff wa stupendous, mohammed ,Ganga,David ,Kimani in concierge to mention but afew were awesome.so ready to assist and went above their duties to help in all we needed.Thank you.When returning to Dubai be assured you would be my 1st choice.

Stayed 6 nights in Sep 2024

4/10 Poor

adrian

16 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Sep 2024

6/10 Okay

Jacquelyn

3 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Ammar

29 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family and small children

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it

Stayed 3 nights in Aug 2024

10/10 Excellent

Rajat

Travelled with family

21 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Adil

20 July 2024

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful time my family and I had at JA Reaort. ❤️

Stayed 6 nights in Jul 2024

10/10 Excellent

Adil

Travelled with family, Travelled with family and small children, Business traveller

16 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Irfaan

Travelled with family

2 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay , service was excellent we had an amazing time. Excellent service from Andrew and babu always willing to assist and giving good recommendations. The team went above to always cater to your needs. Will definitely be back soon.

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family

3 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Staycation

My family and kids loved it especially the Just splash water park and the peacocks on the site. Cherry on the Cake is that the resort upgraded me for free. Overall very enjoyable stay. We will visit this hotel again.

Stayed 1 night in May 2024

10/10 Excellent

Banke

1 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2024

10/10 Excellent

Dennis

31 Mar 2024

Stayed 3 nights in Mar 2024

6/10 Okay

Geeta

21 Mar 2024

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 8 nights in Mar 2024

8/10 Good

David

Travelled with family and small children

18 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We would have loved to seen/received the VIP amenities promised but we didn't get any of the,. We arrived at the hotel early and were told there was no upgraded rooms and no such VIP amenities. The hotel was fantastic though and we enjoyed every min of being there. We will come again. Just rather we didn't have the VIP carrot dangled in front of us by Expedia - not the hotel.

Stayed 10 nights in Mar 2024

6/10 Okay

CYNTHIA

Travelled with family

17 Mar 2024

Liked: Cleanliness, staff & service

The staff were great and always there to help. The watersports staff were especially helpful, fun and took the time to make it an easy and memorable experience! Few changes could make this an amazing resort. There is no convenient spot to just stop at anytime to have a snack or drink. There are time frames in which to do so and are not convenient, a hassle to be honest. It is far away from any excursions or attractions so unless you only want to stay on a resort I’d go elsewhere as it’s costly! Getting a buggy takes too long if they even come at all. Food was great when you can get it at the scheduled time frames. Overall ok as a resort but it’s not convenient and I didn’t feel it was organized well. Huge shoutout to the water sports staff. They were brilliant!

Stayed 8 nights in Mar 2024

8/10 Good

Carol

12 Mar 2024

Stayed 6 nights in Mar 2024

4/10 Poor

Peter

Travelled with family

10 Mar 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

If you like kids go to Palm tree court !!

It was great if you like Kids and Russians !!Far too busy with Kids and they were in all the restaurants all the time !!! Very uncomfortable!!

Stayed 9 nights in Feb 2024

10/10 Excellent

Michael

21 Feb 2024

Liked: Cleanliness, property conditions & facilities

Beautifully maintained property, hospitable staff, and awesome dining experiences

Stayed 9 nights in Feb 2024

10/10 Excellent

REHAB

Travelled with family

9 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The unique thing in the property is the staff. They are lovely and helpful people, and care so much about their guests.

Stayed 5 nights in Jan 2024

10/10 Excellent

Dhrumil, stoughton

25 Jan 2024

Stayed 3 nights in Jan 2024

10/10 Excellent

hozefa

Travelled with family

24 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2024

10/10 Excellent

Adrian

2 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2023

10/10 Excellent

Susanna

1 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family

23 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay. Drinks should however be included in half board :)

Stayed 2 nights in Dec 2023

JA The Resort - JA Palm Tree Court, Dubai

Photo gallery for JA The Resort - JA Palm Tree Court, Dubai

Reviews

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Highlights

View all photos for Junior Suite, Sea View (Tamr Pool, Beach & Splash Park Access)

Junior Suite, Sea View (Tamr Pool, Beach & Splash Park Access)

Highlights

View all photos for Junior Suite, Terrace, Beachfront (Tamr Pool, Beach & Splash Park Access)

Junior Suite, Terrace, Beachfront (Tamr Pool, Beach & Splash Park Access)

Highlights

View all photos for Premium Suite (Junior,Tamr Pool & Splash Park Access)

Premium Suite (Junior,Tamr Pool & Splash Park Access)

Highlights

View all photos for Family Suite (Junior,Tamr Pool,Beach&Splash Prk Acc)

Family Suite (Junior,Tamr Pool,Beach&Splash Prk Acc)

Highlights

View all photos for Suite, 1 Bedroom, Sea View (Signature Club Lounge Access)

Suite, 1 Bedroom, Sea View (Signature Club Lounge Access)

Highlights

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Highlights

View all photos for Room, 1 Bedroom, Beachfront (Residence, Sig. Lounge Access, Butler serv.)

Room, 1 Bedroom, Beachfront (Residence, Sig. Lounge Access, Butler serv.)

Highlights

View all photos for Suite, Sea View (Residence, Beach Cabana, Lounge Access)

Suite, Sea View (Residence, Beach Cabana, Lounge Access)

Highlights

View all photos for Junior Suite, Terrace (Premium Garden)

Junior Suite, Terrace (Premium Garden)

Highlights

View all photos for Room, 2 Bedrooms, Sea View (Residence, Sig. Lounge Access, Butler serv.)

Room, 2 Bedrooms, Sea View (Residence, Sig. Lounge Access, Butler serv.)

Highlights

View all photos for Junior Suite, Terrace (Garden)

Junior Suite, Terrace (Garden)

Highlights

View all photos for Junior Suite, Terrace, Beachfront

Junior Suite, Terrace, Beachfront

Highlights

Similar properties

JA Ocean View Hotel, Jumeirah Beach Dubai

JA Ocean View Hotel, Jumeirah Beach Dubai

About the area

Dubai

What's nearby

Getting around

Restaurants

About this property

JA The Resort - JA Palm Tree Court, Dubai

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions