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Grand Hyatt Jeju

5.0 star property
Luxury Jeju City hotel in Nohyeong-dong with 14 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Hyatt Jeju

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Suite, 1 King Bed (Diplomat)
14 restaurants, breakfast, lunch, dinner served; Korean cuisine
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Cheju Halla General Hospital
    8 min walk
  • Paradise Casino
    11 min walk
  • Nuwemaru Street
    12 min walk
  • Jeju (CJU-Jeju Intl.)
    9 min drive

Room options

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Corner (130-SQM)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Sofa bed
Rainfall showerhead
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Separate bedroom
Sofa bed
  • 130 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Sofa bed
Rainfall showerhead
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Sofa bed
Rainfall showerhead
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Separate bedroom
Sofa bed
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Sofa bed
Rainfall showerhead
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Sofa bed
Rainfall showerhead
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Separate bedroom
Sofa bed
  • 195 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Mountain View, Corner

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 130 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Sofa bed
Rainfall showerhead
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Separate bedroom
Sofa bed
  • 130 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 2 Single Beds

Suite, Multiple Beds (Diplomat)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Sofa bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 King Beds

View all photos for 65-sqm King Room City View

Premium bedding, minibar, in-room safe, desk

65-sqm King Room City View

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm Twin Room Club Access

Lobby

65-sqm Twin Room Club Access

  • Sleeps 3
  • 2 Double Beds

View all photos for 130-sqm Corner Suite Twin

Premium bedding, minibar, in-room safe, desk

130-sqm Corner Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for 65-sqm Twin Room Sea View

Premium bedding, minibar, in-room safe, desk

65-sqm Twin Room Sea View

  • Sleeps 3
  • 2 Double Beds

View all photos for 130-sqm Grand Suite Twin

Premium bedding, minibar, in-room safe, desk

130-sqm Grand Suite Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Suite with Sea View-130-sqm

Lobby

Premier King Suite with Sea View-130-sqm

  • Sleeps 3
  • 1 King Bed

View all photos for 195-sqm Diplomatic Suite King

Lobby

195-sqm Diplomatic Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm King Room

Premium bedding, minibar, in-room safe, desk

65-sqm King Room

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm King Room Club Access

Lobby

65-sqm King Room Club Access

  • Sleeps 3
  • 1 King Bed

View all photos for 130-sqm Corner Suite King

Lobby

130-sqm Corner Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm Twin Room City View

Premium bedding, minibar, in-room safe, desk

65-sqm Twin Room City View

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Twin Suite 130-sqm

Lobby

Grand Twin Suite 130-sqm

  • Sleeps 3
  • 2 Double Beds

View all photos for 130-sqm Grand Suite King

Lobby

130-sqm Grand Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for 195-sqm Diplomatic Suite Twin

Separate bathtub and shower, rainfall showerhead, hair dryer

195-sqm Diplomatic Suite Twin

  • Sleeps 3
  • 2 King Beds

View all photos for 65-sqm Twin Room

Premium bedding, minibar, in-room safe, desk

65-sqm Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Corner Twin Suite with Mountain View-130-sqm

Premium bedding, minibar, in-room safe, desk

Corner Twin Suite with Mountain View-130-sqm

  • Sleeps 3
  • 2 Double Beds

View all photos for 65-sqm King Room Sea View

Premium bedding, minibar, in-room safe, desk

65-sqm King Room Sea View

  • Sleeps 3
  • 1 King Bed

View all photos for 130-sqm Premier Suite King Mountain View

Lobby

130-sqm Premier Suite King Mountain View

  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Lotte City Hotel Jeju
Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1082)
The price is AU$175
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Lotte City Hotel Jeju

About the area

Jeju City

A luxury stay in the heart of Jeju City awaits you at Grand Hyatt Jeju. You'll be 1 km (0.6 mi) from Nuwemaru Street and 2.6 km (1.6 mi) from Halla Arboretum. Highlights at this hotel include 14 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include facials and body treatments along with access to the sauna and hot tub. The restaurant, Pocha, serves Korean cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 3724 square feet (346 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Nohyeong-dong hotel include Dragon Head Rock and Dongmun Market.

What's nearby

  • Cheju Halla General Hospital - 8 min walk
  • Paradise Casino - 11 min walk
  • Dragon Head Rock - 5 min drive
  • Dongmun Market - 6 min drive
  • Iho Beach - 7 min drive

Getting around

  • Jeju (CJU-Jeju Intl.) - 8 min drive

Restaurants

  • ‪한국맥도날드제주노형점 - ‬1 min walk
  • ‪Lounge 38 - ‬2 min walk
  • ‪GRAND CLUB - ‬2 min walk
  • ‪Cafe 8 & Terrace - ‬2 min walk
  • ‪그랜드키친 - ‬4 min walk

About this property

Grand Hyatt Jeju

Luxury Jeju City hotel in Nohyeong-dong with 14 restaurants
Grand Hyatt Jeju offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 14 restaurants on site, along with a nearby corner/local shop. A business centre, 8 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3724 square feet (346 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Grand Hyatt Jeju. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jeju City hotel.

  • 1600 guestrooms or units
  • 38 levels
  • 2 buildings
  • 14 dining venues
  • 3724 sq ft of conference space
  • 346 sq. m of conference space
  • Built in 2020
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Grand Hyatt Jeju offers 1600 accommodations with minibars and a safe. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha
  • Steak House

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 60000 for adults and from KRW 30000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Frequently asked questions

What is the cancellation policy at Grand Hyatt Jeju?

Grand Hyatt Jeju offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Jeju?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Jeju on 11 Nov 2024 start from AU$326.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Jeju?

Yep, Grand Hyatt Jeju has a free self car park.

Are there any beaches close to Grand Hyatt Jeju?

The closest beach to Grand Hyatt Jeju is Hamdeok Beach (18.6 km).

Is there a spa on site at Grand Hyatt Jeju?

Yep, there is an onsite spa at Grand Hyatt Jeju. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Grand Hyatt Jeju have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Grand Hyatt Jeju?

Grand Hyatt Jeju features a full-service spa, an outdoor pool and an indoor pool.

What makes Grand Hyatt Jeju a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Jeju.

Is Grand Hyatt Jeju family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Grand Hyatt Jeju is a hit with families.

Does Grand Hyatt Jeju serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Jeju?

No, Grand Hyatt Jeju does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Jeju?

Yep, you can grab a meal at Grand Hyatt Jeju's onsite restaurant that serves Korean cuisine.

What time are check-in & check-out at Grand Hyatt Jeju?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Hyatt Jeju?

No, only service animals are allowed.

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 775 out of 1037 reviews" "
Rating 8 - Good. 136 out of 1037 reviews" "
Rating 6 - Okay. 68 out of 1037 reviews" "
Rating 4 - Poor. 22 out of 1037 reviews" "
Rating 2 - Terrible. 36 out of 1037 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gihun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely slow elevators.
Stayed 3 nights in Jul 2024

10/10 Excellent

JO TAT BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great view and nice room
Stayed 3 nights in Apr 2024

10/10 Excellent

Gwendoline

Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Stayed 4 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic city view although we just booked a normal room. Absolutely clean and big. The area is just a little inconvenient if taking the bus.
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia, Bradenton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! They have everything you need right here at the hotel! Even a 7 eleven! It was great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Antonius

Stayed 4 nights in Jun 2024

10/10 Excellent

Olayemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel . Large clean rooms with great amenties. Gym was one of the best hotel gyms I’ve seen.
Stayed 3 nights in Jul 2024

6/10 Okay

Tien

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
When we checked in, we noticed that the tables, the walls in the bathrooms weren’t clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Iacovos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Myung Joong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lilian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and stay. The room was big and spacious and attention to detail to the room decor was impeccable. Overall stay was amazing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Yibei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are superb. There are an outdoor pool and another indoor pool (heated) which are loved by families, and the indoor pool opens till midnight which is great. The gym is very nice as well with many different equipments (though it would be better if the equipments had been placed further away from each other...). The room is quite big - great for families with kids, and the mattress is very comfy. They provide bath robes and slippers for kids as well. The welcome chocolate and sweets are tasty. The basin in the bathroom drains a bit slowly though. The toothbrush sets are chargeable. Breakfast is not included by default, like many other hotels in Korea. From our experience, the breakfast's food variety is great, and food is well prepared, tasty, and fresh. But ppl may have different opinion on if it worths the $$ cost. We tried the hotel's Korean BBQ restaurant as well. The pork and beef were fresh and tender, quite juicy, on par with the price.. The parking lot has quite a few charging stations for EVs. The front desk staff are able to speak English and there are also Chinese-speaking staff. But we did encounter some communication issues when we called the guest service hotline from the room. The lady who picked up our call was trying hard to understand our inquiry but still could not really get it. At the end she had to say that later she would ask her colleague who could understand English better to call back. It ended up we just called the front desk.
Stayed 6 nights in Jun 2024

8/10 Good

Madhumitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful and pool was nice
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Jun 2024

6/10 Okay

Sooa

Stayed 1 night in Jun 2024

10/10 Excellent

Mikyong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Yibei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4.5 stars. Great location, quite convenient. There are shops and money exchange stores just next to the hotel. Walking distance to streets with many shops, dining places and also the shilla duty free store. Room is huge which surely is a great plus, esp. for families with kids I guess. Customer service is quite friendly. Checkin process was a swift. The food in the buffet restaurant was nice. The basin in the bathroom drains a bit slowly. No bath robe in the room and we need to call to get them. It's great that they provide different languages for customer service, and it will be even nicer if the language proficiency of the call center customer service could have been better. When we called for some inquiries, the lady initially could greet us with no issue but later on could not really understand or answer our inquiry details, and had to tell us that later on other colleagues would call back to help us. Breaksfast is not included by default thus have to pay extra if needed. But that's the same for many other hotels in Korea.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice luxurious stay
Stayed 1 night in May 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, spacious clean room. Staff polite and friendly; particularly exceptional service from a concierge staff (English name Peter) who helped contact our car rental service to fix a tyre puncture even quite late af night. Delicious food at the Pocha - great views from the restaurant and rooms. Great restaurants around the area. Shops are convenient especially the 7-Eleven. Parking is free and spacious. The Jjimjil spa was wonderful - especially. For sore muscles from a post-Hallasan hike.
Stayed 6 nights in May 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a wonderful experience staying at this hotel
We had the pleasure of staying at this top notch hotel. It was an unforgettable experience. The luxurious accommodations with the exceptional services made our stay truly memorable. Our dining experience at any restaurants on this hotel was exceptional.The menu offered different arrays of exceptional delicious dishes. We can’t wait to come back. The place is highly recommended .
Stayed 4 nights in May 2024