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Hotel PIN

4.0 star property
Family-friendly hotel with 24-hour front desk and restaurant

Photo gallery for Hotel PIN

Outdoor spa tub
Game room
Property grounds
Superior Double Room, 1 Queen Bed
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Air conditioning
The current price is AU$175
includes taxes & fees
26 Mar - 27 Mar

Explore the area

Map
No. 2, Ln. 21, Jiankang 2nd St., Jiaoxi, Yilan County, 262
  • Jiaosi Hot Springs
    ‪2 min walk‬
  • Jiaoxi Hot Spring Visitor Center
    ‪3 min walk‬
  • Tangweigou Hot Springs Park
    ‪8 min walk‬
  • Taipei (TSA-Songshan)
    ‪39 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Down duvets, in-room safe, desk, blackout curtains

Vasty Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (606)
The price is AU$145
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Vasty Hotel

About the area

Jiaoxi

A family-friendly stay in the heart of Jiaoxi awaits you at Hotel PIN. Within steps you'll find Jiaosi Hot Springs and Jiaoxi Hot Spring Visitor Center. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Rick's, is open for breakfast. Enjoy the Hot tub and lifeguards on site as well as access to hot springs. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also limited parking, along with the convenience of free train pick-up service. .In proximity to this 4-property class Jiaoxi hotel you'll find Luodong Night Market.

What's nearby

  • Jiaosi Hot Springs - 2 min walk - 0.2 km
  • Jiaoxi Hot Spring Visitor Center - 3 min walk - 0.3 km
  • Tangweigou Hot Springs Park - 8 min walk - 0.7 km
  • Jiaoxi Sietian Temple - 3 min drive - 1.8 km
  • Wufengchi Waterfall - 8 min drive - 4.4 km

Getting around

  • Jiaoxi Station - 7 min walk
  • Taipei (TSA-Songshan) - 39 min drive

Restaurants

  • ‪Habitat - ‬4 min walk
  • ‪宜蘭古早味料理 - ‬7 min walk
  • ‪樂山溫泉拉麵 - ‬3 min walk
  • ‪小周牛肉麵 - ‬8 min walk
  • ‪富湘食品 - ‬7 min walk

About this property

Hotel PIN

Family-friendly hotel with 24-hour front desk and restaurant
Hotel PIN offers its guests hot springs and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

An arcade/games room, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel PIN. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4-star Jiaoxi hotel is smoke free.

  • 178 guestrooms or units
  • 7 levels
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel PIN offers 178 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature down duvets. A pillow menu is available. 40-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided once per stay.

There are hot springs open between 9:00 AM and 10:00 PM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 10:00 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: TWD 638 for adults and TWD 352 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rick's

Things to do

  • Arcade/game room
  • Books
  • Hot spring
  • Hot tub

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Lifeguards on site
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot spring
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
This property does not provide disposable amenities.
This property does not provide disposable amenities.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 May to 14 May:
  • Hot springs

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 638 for adults and from TWD 352 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Hot springs access available from 9:00 AM to 10:00 PM.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel PIN Jiaoxi
PIN Jiaoxi
PIN
Hotel Hotel PIN Jiaoxi
Jiaoxi Hotel PIN Hotel
Hotel Hotel PIN
Hotel PIN Hotel
Hotel PIN Jiaoxi
Hotel PIN Hotel Jiaoxi

Frequently asked questions

What is the cancellation policy at Hotel PIN?

Hotel PIN offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel PIN?

As of 13 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel PIN on 26 Mar 2025 start from AU$174.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel PIN?

Yep, Hotel PIN has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel PIN?

The closest beach to Hotel PIN is Waiao Beach (8.6 km).

Is there a spa on site at Hotel PIN?

No, there is no spa at this property. Tangweigou Hot Springs Park is a short 8-minute walk away.

What makes Hotel PIN a romantic place to stay?

1 hot tub and a lounge bar, as well as spring water baths in the guestrooms, all help set the scene for a romantic weekend at Hotel PIN.

Is Hotel PIN family-friendly?

You bet! With amenities such as an arcade and a deli, as well as highchairs and baby baths in the guestrooms, it's no surprise that Hotel PIN is a hit with families.

Are there hot tubs in the rooms at Hotel PIN?

No, but there are spring water baths in the guestrooms.

Does Hotel PIN serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel PIN?

No, Hotel PIN does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel PIN?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel PIN?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel PIN?

No, only service animals are allowed.

Hotel PIN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 328 out of 560 reviews
Rating 8 - Good. 172 out of 560 reviews
Rating 6 - Okay. 40 out of 560 reviews
Rating 4 - Poor. 16 out of 560 reviews
Rating 2 - Terrible. 4 out of 560 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Shi

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Too tricky to use the perk promised prior to reservation
Stayed 3 nights in Dec 2024

8/10 Good

SHWU FENG

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Err.. no cotton wood!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very nice bath! I like it.

10/10 Excellent

CHIH-HSIUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no early check in
Stayed 1 night in Aug 2024

10/10 Excellent

Betsy, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot spring facility, temperature is just like bath tub warm. Not too hot which is good. Great slides for kid. But need to either bring your own swim hat or buy from them (about $5 USD for adult, $3.5 for kids swim hat). It has free spin dry machine for wet clothes. Great changing and shower room at the spa area. We love they have great game room for all ages for free. They have a study room which has computer to use as well. The great thing about this hotel is they have free afternoon tea (2-4 pm) and free noodles (6-10 pm). It was a surprise for us. They also gave me a NT 300 to use buy food in the bakery section which is good enough for some bread or a piece of cake. The room has a hot spring tub as well. The room is stylish as well. We love it!
Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is excellent, staffs are very friendly and helpful. Room is very clean. The blankets and pillows are feathers filled so a causing some allergy but I found out when checking out that they could provide anti allergy pillows and blankets which is a good thing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay thoroughly. The location is accessible. About 7-8 mins walk to Jiaoxi bus station, 10 mins walk to the Jiaoxi railway station, plenty of food options nearby. The hot spring park is just around the corner. Couldn’t have asked for a better choice than this! There are many hotel facilities and activities for guests to enjoy throughout their stay. The children absolutely LOVE the games room as well as the playground area at the pool. The whole family enjoyed the afternoon tea time douhua snacks offering at the hotel. We will definitely want to come back to stay at this simple yet clean hotel when we revisit Yilan in future.
Stayed 3 nights in Aug 2024

8/10 Good

Lien, san mateo

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Ally

Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean.
The hotel was maintained petty clean and good condition, it's just opened 5 years. Staff are all friendly and helpful. Services were professional. I definitely will come back again.
Stayed 1 night in Jun 2024

8/10 Good

soo

Liked: Cleanliness, staff & service, property conditions & facilities
I love spa but too small for room. Surrounding area no selling breakfast except family mart. less choice. and expensive breakfast buffet..
Stayed 1 night in Jun 2024

8/10 Good

Mun Wah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotels were reasonable nice and spacious. However the room air conditioning systems were rather out of control where it gets rather cold or warm on its own. As such sleep on some nights were not good.
Stayed 3 nights in May 2024

10/10 Excellent

JIAN YU

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property
Stayed 2 nights in Apr 2024

10/10 Excellent

Songwei Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleasant experience. Gaming room and onsen pool great for entertaining kids.
Stayed 3 nights in Mar 2024

10/10 Excellent

Charles Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for value
Mattress was too hard for me.
Stayed 2 nights in Jan 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel pin is the most relaxed hotel that I really enjoyed my trip to Yilan Jiaoxi. Enjoyed the hot spring very much. Inside the room itself also have own privacy on the hot spring of my own. My kids enjoyed the free games facilities and library area with free making of beads. The breakfast is international buffet stuff so really love the ambience and the super cooling weather. Also love the nearby walking distance to good food and hot drink as well as buying native food
Stayed 2 nights in Dec 2023

8/10 Good

Kin Hing, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

PEI YUN

Travelled with family
Disliked: Property conditions & facilities
Overall ok and booked based on the high rating given in the Expedia. Room size is small is narrow walk way and for the price paid i can have choose other hotel. Staying in the Block 2, raining and there is no shelter walkway, it is super inconvenience for familirs.
Stayed 2 nights in Dec 2023

6/10 Okay

Evelyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Jacqueline

Stayed 2 nights in Mar 2023

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service
New and clean, good breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Biyenlin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Ellis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Convenient location 5 minutes walk to restaurants, very good breakfast
Stayed 2 nights in Mar 2023

8/10 Good

Charles Eric

Stayed 2 nights in Dec 2022