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Alila Wuzhen, Zhejiang

5.0 star property
Riverwalk hotel with 2 restaurants and bars/lounges
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Alila Wuzhen, Zhejiang

2 restaurants, breakfast, lunch, dinner served; fusion cuisine
Room, 1 King Bed, Garden Area
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site
1 bedroom, minibar, in-room safe, individually decorated
Massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
The price is AU$347
includes taxes & fees
13 Nov - 14 Nov

Explore the area

Map
No. 939, Ziye East Road, Wuzhen Township, Jiaxing, Zhejiang
  • Wuzhen Scenic Area
    3 min drive
  • Hongshancun Scenic Spot
    12 min drive
  • Nanxun Old Town
    24 min drive

Room options

View all photos for Villa, Garden Area

1 bedroom, minibar, in-room safe, individually decorated

Villa, Garden Area

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden Area

Room, 1 King Bed, Garden Area

Room, 1 King Bed, Garden Area

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Loft)

1 bedroom, minibar, in-room safe, individually decorated

Twin Room, 2 Single Beds (Loft)

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, Private Pool

Villa, Private Pool

Villa, Private Pool

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds, Garden Area

1 bedroom, minibar, in-room safe, individually decorated

Double Room, 2 Single Beds, Garden Area

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden Villa

Living room

Garden Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite King

Bathroom

Garden Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Twin

Bathroom

Garden Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Loft Suite Twin

1 bedroom, minibar, in-room safe, individually decorated

Loft Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Pool Villa

Lobby

Pool Villa

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Crowne Plaza Wuzhen, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (12)
The price is AU$323
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Crowne Plaza Wuzhen, an IHG Hotel

About the area

Jiaxing

A luxury stay in Jiaxing awaits you at Alila Wuzhen, Zhejiang. You'll be 1.8 km (1.1 mi) from Wuzhen Scenic Area and 10.2 km (6.3 mi) from Hongshancun Scenic Spot. Highlights at this eco-friendly hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, Shui Shi Kou, serves fusion cuisine and is open for breakfast, lunch and dinner. San Bai is the hotel's own bar. Enjoy the 24-hour gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute drive of this 5-property class Jiaxing hotel include Tanjiawan Site and Puyuan Woolen Sweater Market.

What's nearby

  • Wuzhen Scenic Area - 3 min drive
  • Puyuan Woolen Sweater Market - 20 min drive
  • Nanxun Old Town - 24 min drive
  • Jiangnan Mall - 26 min drive
  • Beijing - Hangzhou Canal - 29 min drive

Getting around

  • Tongxiang Station - 30 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 85 min drive

Restaurants

  • ‪乌镇民国时代 - ‬11 min walk
  • ‪老木头 - ‬10 min walk
  • ‪桐乡锦江之星乌镇西栅景区店 - ‬4 min walk
  • ‪转角Coffee吧 - ‬6 min walk
  • ‪嘉兴默默的家 - ‬11 min walk

About this property

Alila Wuzhen, Zhejiang

Riverwalk hotel with 2 restaurants and bars/lounges
Alila Wuzhen, Zhejiang offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Alila Wuzhen, Zhejiang. Limited free parking is available on a first-come, first-served basis.

This 5-star Jiaxing hotel is smoke free.

  • 125 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Locker space
  • Coffee shop
Alila Wuzhen, Zhejiang offers 125 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 94 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kao Hua Ting
  • San Bai
  • Shui Shi Kou
  • Si Shui

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alila Wuzhen, Zhejiang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CNY 188 for adults and from CNY 94 for children
  • Rollaway bed fee: CNY 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Alila Wuzhen Hotel Jiaxing
Alila Wuzhen Jiaxing
Alila Wuzhen, Zhejiang Hotel
Alila Wuzhen, Zhejiang Jiaxing
Alila Wuzhen, Zhejiang Hotel Jiaxing

Frequently asked questions

What is the cancellation policy at Alila Wuzhen, Zhejiang?

Alila Wuzhen, Zhejiang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alila Wuzhen, Zhejiang?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Alila Wuzhen, Zhejiang on 13 Nov 2024 start from AU$346.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alila Wuzhen, Zhejiang?

Yep, Alila Wuzhen, Zhejiang has a free self car park. Onsite parking is limited.

Is there a spa on site at Alila Wuzhen, Zhejiang?

There's no onsite spa, but this property does offer services like massages.

Does Alila Wuzhen, Zhejiang have a pool?

Alila Wuzhen, Zhejiang has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from April to October).

What luxury perks are available at Alila Wuzhen, Zhejiang?

Alila Wuzhen, Zhejiang features an indoor pool, 2 restaurants and 2 bars. All guestrooms come with deep soaking tubs and private yards.

What makes Alila Wuzhen, Zhejiang a romantic place to stay?

Al fresco dining, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Alila Wuzhen, Zhejiang.

Is Alila Wuzhen, Zhejiang family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Alila Wuzhen, Zhejiang is a hit with families.

Are there hot tubs in the rooms at Alila Wuzhen, Zhejiang?

No, but there are deep-soaking baths in the guestrooms.

Does Alila Wuzhen, Zhejiang serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Alila Wuzhen, Zhejiang?

No, Alila Wuzhen, Zhejiang does not offer an airport shuttle service.

Is there a bar or restaurant at Alila Wuzhen, Zhejiang?

Yep, you can grab a meal at Alila Wuzhen, Zhejiang's onsite restaurant that serves fusion cuisine.

What time are check-in & check-out at Alila Wuzhen, Zhejiang?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Alila Wuzhen, Zhejiang?

No, pets and service animals are not allowed.

Alila Wuzhen, Zhejiang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kotchanipar

Stayed 2 nights in Mar 2024

4/10 Poor

Katheleen

Disliked: Cleanliness, property conditions & facilities
The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room.
Stayed 2 nights in Sep 2023

8/10 Good

jianqing

Stayed 1 night in Jan 2021

10/10 Excellent

niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great option in Wuzhen
nice design, pleasant simple service and lovely experience in convenient location
Stayed 1 night in Jun 2020

10/10 Excellent

Chong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service by Victor
We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance.
Stayed 1 night in Dec 2019

8/10 Good

Chee Mun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry
Stayed 1 night in Dec 2019

8/10 Good

Yin Ching Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than they allowed hotel guests performing at the bar (with not so good voice), understood it might be memorable for their own group of friends but other guests might not enjoying the non-prof. performance. The rest of what the hotel has provide pretty much satisfying.
Stayed 1 night in Jun 2019

8/10 Good

yuxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

LIH-SHIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Yixuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
因完全是因為這家酒店才來的烏鎮, 酒店的設計很棒, 很安靜很放鬆尤其是酒店的氛圍很好是照片上拍不出來的 ! 房間很大, 服務人員很親切 ! 很喜歡
Stayed 1 night in Jan 2022

10/10 Excellent

WEN YUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体都非常满意 期待下一次入住
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019