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Radisson Hotel and Convention Centre OR Tambo Airport

4.5 star property
Luxury hotel with 2 indoor pools and full-service spa

Photo gallery for Radisson Hotel and Convention Centre OR Tambo Airport

Lobby
Junior Suite
Restaurant
2 bars/lounges, 3 poolside bars
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
The current price is AU$101
includes taxes & fees
4 May - 5 May

Explore the area

Map
Estate 154, Corner 3rd & 6th Avenue, Bredell, Kempton Park, Gauteng, 1619
  • Emperors Palace Casino
    ‪12 min drive‬
  • East Rand Mall
    ‪13 min drive‬
  • International Terminal Duty Free Mall
    ‪15 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪12 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • Park view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Diplomatic)

1 bedroom, premium bedding, in-room safe, desk

Suite (Diplomatic)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Executive)

View from room

Premium Room (Executive)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms (Boutique Building)

Apartment, 3 Bedrooms (Boutique Building)

Apartment, 3 Bedrooms (Boutique Building)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Boutique Building)

Apartment, 2 Bedrooms (Boutique Building) | Private kitchen

Apartment, 2 Bedrooms (Boutique Building)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room (Boutique Building)

1 bedroom, premium bedding, in-room safe, desk

Standard Room (Boutique Building)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

1 bedroom, premium bedding, in-room safe, desk

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite (Boutique Building)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite (Boutique Building)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
  • Park view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Pool View

View from room

Standard Room, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • Park view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Premium Room (Boutique Building)

Premium Room (Boutique Building)

Premium Room (Boutique Building)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (Boutique Building)

1 bedroom, premium bedding, in-room safe, desk

Apartment, 1 Bedroom (Boutique Building)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Kempton Park

A luxury stay in Kempton Park awaits you at Radisson Hotel and Convention Centre OR Tambo Airport. You'll be 8.1 km (5 mi) from Arwyp Medical Centre and 9.4 km (5.8 mi) from Kempton Park Golf Club. Highlights at this hotel include 2 indoor swimming pools, 3 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the mud bath and sauna. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 9849 square feet (915 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 4.5-property class Kempton Park hotel include SAPS Mechanical School Golf Club and Festival Mall.

What's nearby

  • Festival Mall - 10 min drive - 10.1 km
  • Emperors Palace Casino - 12 min drive - 13.9 km
  • East Rand Mall - 13 min drive - 16.9 km
  • International Terminal Duty Free Mall - 15 min drive - 13.1 km
  • Melrose Arch Shopping Centre - 26 min drive - 29.7 km

Getting around

  • Rhodesfield Station - 16 min drive
  • Johannesburg Park Station - 25 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.) - 12 min drive

Restaurants

  • ‪Angus Grill - ‬6 min drive
  • ‪Lone Spur Steak Ranch - ‬6 min drive
  • ‪The Shed & Silo Café - ‬4 min drive
  • ‪Cool Runnings - ‬4 min drive
  • ‪Roman's Pizza - ‬7 min drive

About this property

Radisson Hotel and Convention Centre OR Tambo Airport

Luxury hotel with 2 indoor pools and full-service spa
As a guest of Radisson Hotel and Convention Centre OR Tambo Airport, you'll find a full-service spa, 2 indoor swimming pools, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 9849 square feet (915 square metres) and includes a conference centre. The luxury Radisson Hotel and Convention Centre OR Tambo Airport also features tour/ticket assistance, a garden, and coffee/tea in common area. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4.5-star Kempton Park hotel is smoke free.

  • 248 guestrooms or units
  • 8 levels
  • 3 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 9849 sq ft of conference space
  • 915 sq. m of conference space
  • Built in 2020
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Radisson Hotel and Convention Centre OR Tambo Airport offers 248 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LED televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include baths or showers, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

Afrikaans, English, Xhosa, Zulu

Similar properties

Exterior

Holiday Inn Johannesburg Airport by IHG

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 555 reviews
The price is AU$87
includes taxes & fees
17 Apr - 18 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:30 AM to 9:30 PM at scheduled times and on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; ZAR 225 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 poolside bars
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • 2 indoor pools
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (9,849 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (170 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (170 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 650.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 225 per person
  • Rollaway bed fee: ZAR 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Destiny Hotel BON Hotels Kempton Park
Destiny Exclusive Hotel Kempton Park
Destiny Exclusive Kempton Park
Destiny Hotel Kempton Park
Destiny Kempton Park
Destiny Hotel BON Hotels
Destiny BON Hotels Kempton Park
Destiny Hotel & Convention Centre, By BON Hotels Kempton Park
Destiny Hotel Convention Centre By BON Hotels
Destiny Hotel & Convention Centre, By BON Hotels Hotel
Destiny Exclusive Hotel
Destiny Hotel
Radisson Convention Or Tambo
Destiny Hotel Convention Centre
Radisson Hotel Convention Centre OR Tambo Airport
Radisson Hotel Convention Centre Johannesburg O.R. Tambo
Radisson Hotel and Convention Centre OR Tambo Airport Hotel

Frequently asked questions

What is the cancellation policy at Radisson Hotel and Convention Centre OR Tambo Airport?

Radisson Hotel and Convention Centre OR Tambo Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Hotel and Convention Centre OR Tambo Airport?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Radisson Hotel and Convention Centre OR Tambo Airport on 4 May 2025 start from AU$101.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Hotel and Convention Centre OR Tambo Airport?

Yep, Radisson Hotel and Convention Centre OR Tambo Airport has a free self car park.

Is there a spa on site at Radisson Hotel and Convention Centre OR Tambo Airport?

Yep, there is an onsite spa at Radisson Hotel and Convention Centre OR Tambo Airport. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Radisson Hotel and Convention Centre OR Tambo Airport have a pool?

Radisson Hotel and Convention Centre OR Tambo Airport has 2 indoor swimming pools and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Radisson Hotel and Convention Centre OR Tambo Airport?

Radisson Hotel and Convention Centre OR Tambo Airport features 3 poolside bars, 2 indoor pools and a full-service spa.

What makes Radisson Hotel and Convention Centre OR Tambo Airport a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Radisson Hotel and Convention Centre OR Tambo Airport.

Is Radisson Hotel and Convention Centre OR Tambo Airport family-friendly?

You bet! With amenities such as 2 indoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Radisson Hotel and Convention Centre OR Tambo Airport is a hit with families.

Does Radisson Hotel and Convention Centre OR Tambo Airport serve breakfast?

Sure does, buffet brekkie is served on weekdays from 6:00 AM to 10:30 AM and weekends from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Radisson Hotel and Convention Centre OR Tambo Airport?

Yep, there's a free airport shuttle that runs from 6:30 AM - 9:30 PM on request.

Is there a bar or restaurant at Radisson Hotel and Convention Centre OR Tambo Airport?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at Radisson Hotel and Convention Centre OR Tambo Airport's onsite restaurant.

What time are check-in & check-out at Radisson Hotel and Convention Centre OR Tambo Airport?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Radisson Hotel and Convention Centre OR Tambo Airport?

No, only service animals are allowed.

Radisson Hotel and Convention Centre OR Tambo Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 144 out of 227 reviews
Rating 8 - Good. 42 out of 227 reviews
Rating 6 - Okay. 24 out of 227 reviews
Rating 4 - Poor. 6 out of 227 reviews
Rating 2 - Terrible. 11 out of 227 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

George Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at OR Tambo. Gives impression that it is situated near airport. False. Was main reason for booking it. Turned out to be around 30 mins drive from airport. Furnitiongs in room inadequate for a 4-5 star hotel. Seating was a desk chair. Very ordinary. I’ve stayed in better furnished rooms in 3 star hotel. Although staff were excellent, will not recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Thabo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choice was good, but can improved
Stayed 3 nights in Dec 2024

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nokuthula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's far away from the airport
Stayed 1 night in Dec 2024

2/10 Terrible

Ish

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all extremely friendly, helpful and willing to accommodate your requests. The restaurants were open throughout the day and the food was excellent and well priced.
Stayed 1 night in Dec 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bjorn

Stayed 2 nights in Nov 2024

10/10 Excellent

Junior

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing! Best breakfast ever at a hotel. Beds soooo comfortable l didn't want to leave.
Stayed 1 night in Dec 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent especially a gentleman named Uncle Pat in Executive services on the 5th floor. He was very professional and respectful while engaging and went above and beyond in providing services to my elderly mother.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hosam

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Dec 2024

6/10 Okay

Farah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

marcel

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable and relaxing.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice airport hotel
Nice hotel with friendly staff. It's a bit of a drive from the airport, and there were a few inconveniences in the room (lights, aircon), but food and service were good, and the shuttle service convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew, Hampstead

Liked: Cleanliness
Great
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Janesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in South Africa
The worst hotel in South Africa for me. We arrived at 11:30am and upon check in I was told then room was not ready by Ms. Aneel. I was advised to pay extra to have early check in by the same lady. I told them I have a child and pregnant wife and this is unfair. I have never seen this in my 20 years of using hotels in 56 countries. I argued and threatened to complain and only then did they hand me a room without me having to pay extra. I booked a suite and the room was filthy. The tub had hair and the bathtub was not cleaned. The service in the hotel is terrible and they have no regards for customers. Please stay elsewhere.
Stayed 1 night in Nov 2024

2/10 Terrible

Mohit

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
At Reception, no one respond, For water bottle i went down to pick up as no one picked up the call.I tried call for 60 mins and then went down to pick it. Horrible experience
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and safe
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all around. Breakfast is great and staff is really nice. Had 2 dinners and they were also perfect.
Stayed 1 night in Oct 2024

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop restaurant was very nice
Stayed 1 night in Oct 2024

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharged and receipt refused
At first I was enjoying my stay, until I went to check-out. The hotel sent me an email offering me an upgrade to a junior suite at a discounted rate which I accepted. Upon check-out, I asked for a copy of my receipt. I was denied with the reason that I had initially booked through Expedia. I checked my credit card statement only to find I had been charge a premium rate for the upgrade rather than the discount rate I had accepted. If I had been able to see my receipt upon check-out. I could have resolved the issue right then and there. As it is, I now feel I have been cheated and am no longer interested in staying at this hotel. It's too bad because I actually liked the hotel. But, if you can't trust it....
Stayed 2 nights in Oct 2024