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APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo

3.0 star property
Boardwalk/promenade ryokan with marina and free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo

Public bath
Minibar, in-room safe, free WiFi, bed sheets
View from property
Hallway
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
The price is AU$277
includes taxes & fees
2 Dec - 3 Dec

Explore the area

Map
72-1 Katayamazu-onsen, Kaga, Ishikawa-ken, 922-0412
  • Nakaya Ukichiro Museum of Snow and Ice
    3 min walk
  • Katayamazu Hot Spring
    9 min walk
  • Ukimido Temple
    11 min walk
  • Komatsu (KMQ)
    16 min drive

Room options

View all photos for Superior Room, Smoking, Lake View

Minibar, in-room safe, free WiFi, bed sheets

Superior Room, Smoking, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Hairdryer
  • 67 sq m
  • Lake view
  • Sleeps 5
  • 5 Single Futons

View all photos for Executive Room, Non Smoking, Lake View

Minibar, in-room safe, free WiFi, bed sheets

Executive Room, Non Smoking, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Hairdryer
  • 64 sq m
  • Lake view
  • Sleeps 5
  • 5 Single Futons

View all photos for Standard Room, Non Smoking, Lake View

Minibar, in-room safe, free WiFi, bed sheets

Standard Room, Non Smoking, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Hairdryer
  • 65 sq m
  • Lake view
  • Sleeps 5
  • 5 Single Futons

View all photos for Standard Room, 1 Bedroom, Non Smoking, Lake View

Minibar, in-room safe, free WiFi, bed sheets

Standard Room, 1 Bedroom, Non Smoking, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
  • 70 sq m
  • Lake view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Suite, 1 Bedroom, Non Smoking, Lake View

Minibar, in-room safe, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
  • 64 sq m
  • Lake view
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Standard Room, 1 Bedroom, Smoking, Lake View

Minibar, in-room safe, free WiFi, bed sheets

Standard Room, 1 Bedroom, Smoking, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
  • 70 sq m
  • Lake view
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Superior Room, 1 Bedroom, Non Smoking, Lake View

Minibar, in-room safe, free WiFi, bed sheets

Superior Room, 1 Bedroom, Non Smoking, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
  • 65 sq m
  • Lake view
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Superior Room, Non Smoking, Lake View

Minibar, in-room safe, free WiFi, bed sheets

Superior Room, Non Smoking, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Hairdryer
  • 67 sq m
  • Lake view
  • Sleeps 5
  • 5 Single Futons

View all photos for Standard Room, Smoking, Lake View

Minibar, in-room safe, free WiFi, bed sheets

Standard Room, Smoking, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Private bathroom
Deep-soaking bath
Toilet with electronic bidet
Hairdryer
  • 65 sq m
  • Lake view
  • Sleeps 5
  • 5 Single Futons

Similar properties

Front of property
Tokigasane
Parking included
Free WiFi
Air conditioning
Housekeeping
4.3 out of 5, Excellent, (32)
The price is AU$207
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Tokigasane

About the area

Kaga

At APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo you'll be within steps of Echizen-Kaga-Kaigan Quasi-National Park and Nakaya Ukichiro Museum of Snow and Ice. Highlights at this ryokan include 3 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, WASHOKUDOKORO KAGA, serves Japanese cuisine and is open for breakfast and dinner. Enjoy the marina, nightclub, Hot tub and karaoke. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 3-property class Kaga ryokan include Yamashiro Onsen and Yamanaka Hot Spring.

What's nearby

  • Katayamazu Hot Spring - 9 min walk - 0.8 km
  • Hashidate Fish Port - 5 min drive - 4.8 km
  • Yamashiro Onsen - 9 min drive - 8.4 km
  • Motorcar Museum of Japan - 9 min drive - 7.5 km
  • Yamanaka Hot Spring - 13 min drive - 12.8 km

Getting around

  • Kagaonsen Station - 8 min drive
  • Komatsu (KMQ) - 16 min drive

Restaurants

  • ‪Butchers cream - ‬4 min walk
  • ‪ピュアストーリー - ‬11 min walk
  • ‪鉄板焼き 一品料理 なか伸 - ‬12 min walk
  • ‪手打そば 楠庵 - ‬12 min walk
  • ‪まちカフェ - ‬13 min walk

About this property

APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo

Boardwalk/promenade ryokan with marina and free airport shuttle
APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo offers its guests hot springs, a marina, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this ryokan measures 1776 square feet (165 square metres) and includes conference space. A nightclub, a hot tub, and spa services are also featured at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo. A roundtrip airport shuttle (available on request), An area shuttle and A train station pick-up shuttle are free. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

This 3-star Kaga ryokan is smoke free.

  • 100 guestrooms or units
  • 3 bars or lounges
  • 1776 sq ft of conference space
  • 165 sq. m of conference space
  • Nightclub
  • Karaoke
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
  • Dining venue
APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo offers 100 air-conditioned accommodations with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and toilets with an electronic bidet.

This Kaga ryokan provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free return airport shuttle during limited hours on request
  • Free area shuttle
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,640 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Tea service

Restaurants on site

  • WASHOKUDOKORO KAGA

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • No housekeeping service

Business services

  • 1,776 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Marina
  • On a lake
  • On the boardwalk/promenade

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers pickup service from Kaga Onsen Station only.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 31 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2640 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, JCB International and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kaga Katayamazu Onsen Kasuikyo
Kaga Katayamazu Onsen Kasuikyo Hotel
Kasuikyo
Katayamazu Onsen
Katayamazu Onsen Kasuikyo
Katayamazu Onsen Kasuikyo Hotel
Kaga Katayamazu Onsen Kasuikyo Inn
Katayamazu Onsen Kasuikyo Inn
Kagakatayamazuonsen KASUIKYO APA HOTELS RESORTS Inn Kaga
Kagakatayamazuonsen KASUIKYO APA HOTELS RESORTS Inn
Kagakatayamazuonsen KASUIKYO APA HOTELS RESORTS Kaga
Kagakatayamazuonsen KASUIKYO APA HOTELS RESORTS
Kagakatayamazuonsen KASUIKYO

Frequently asked questions

What is the cancellation policy at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo on 2 Dec 2024 start from AU$276.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

Yep, APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo has a free self car park. Onsite parking is limited.

Are there any beaches close to APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

The closest beach to APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo is Hamaji Beach (20.9 km).

Is there a spa on site at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

There's no onsite spa, but this property does offer services like massages.

Does APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo have a pool?

APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo has an indoor pool.

What luxury perks are available at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo features a nightclub, an indoor pool and 1 hot tub. All guestrooms come with deep soaking tubs and room service.

What makes APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo a romantic place to stay?

1 hot tub, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo.

Are there hot tubs in the rooms at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

No, but there are deep-soaking baths in the guestrooms.

Does APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo serve breakfast?

Yep, buffet breakfast is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

Yep, there's a free airport shuttle on request.

Is there a bar or restaurant at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

Yep, you can grab a meal at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo?

No, only service animals are allowed.

APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 82 out of 224 reviews" "
Rating 8 - Good. 93 out of 224 reviews" "
Rating 6 - Okay. 33 out of 224 reviews" "
Rating 4 - Poor. 11 out of 224 reviews" "
Rating 2 - Terrible. 5 out of 224 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel mainly for its airport shuttle. Even though there’s only one to the airport in the morning, they went above and beyond to help and accommodate me. The room was massive and provided absolutely lovely views. I do have tattoos so they had to be covered when entering the bath. The building is old and smells of moisture, which I think comes with running an onsen. Overall, I enjoyed my stay very much.
Stayed 2 nights in Sep 2023

8/10 Good

Serge

Liked: Cleanliness, staff & service, room comfort
Hotel has seen better days, but it's not bad.
The hotel has seen better days, but the rooms are roomy and the staff is quiet friendly. Outside there isn't much, but there is a supermarket! 15 minutes away you'll find the best beach in Honshu island though. Breakfast is nice of you like Japanese style breakfast, not so much western style food...only scrambled eggs and rolls
Stayed 1 night in Aug 2019

10/10 Excellent

chiufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff showed hospitality all the way, a front desk lady took us to our room that had hot water ready for our tea and snack, and showed us the room, very kind and professional. The hotel provides traditional Japanese breakfast buffet - it is just so wonderful. We enjoyed our stay.
Stayed 1 night in Nov 2018

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Amazing and Romantic Ryokan Stay
Kasuikyo is located just in front of a beautiful lake. Its staff (from the shuttle bus driver to the reception and restaurant serving staff) are friendly and helpful. They even arranged 2 very attentive chinese-speaking staff (Ms Tan and Ms Ho) to attend to us (knowing that we are unable to speak Japanese) during check-in and brought us around to view the hotel amenities. Our room (a suite with an open-air tub) overlooking the lake was the most comfortable and romantic experience. We were also served with different sets of delicious kaiseki meals during our 3-night stay. Ms Tan even recommended some nearby places of interest such as a day trip to Kanazawa or a 1-day loop-bus ride around Kaga. We felt pampered like royalty during our stay and will surely return to this hotel if we were to visit Kaga Onsen again.
Stayed 3 nights in Nov 2018

10/10 Excellent

Ryan Wai Nok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I should’ve spent more nights in this hotel
Totally out of my expectation! Check-in could speak Taiwanese Mandarin. Got upgraded, rooms were spacious & facing to the lake - stunning & peaceful view. Their tatami was very comfortable. Onsen is also facing to the lake as not many people stayed there, almost was a private onsen. The hotel conists of 1 traditional & 1 modern block. Buffet breakfast in the big banquet hall, with a lot of choices & variety. Should’ve stayed longer to try out everything

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve ever stayed in. Amazing location,
Wonderful Onsen. I will never forget sitting in wooden Onsen outside under the stars and looking over the lake. This is a beautiful hotel. Luxurious, very friendly staff and we had an unexpected banquet in the evening meal. An unforgettable experience. In the morning we walked to the beach - a truly memorable stay.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Culture
Very traditional and nice and clean. Nice to experience the real traditional ways.
Stayed 1 night in Aug 2017

8/10 Good

MEI CHI CELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing holiday for us. There was cleanliness of room, have nice & good service. Especially with a delicious & refined Japanese dinner.
Stayed 1 night in May 2017

8/10 Good

Sai Man Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Surina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Frankie, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Onsen we never had
We stayed four nights in hotel, before arrival I doubt if stay too long... but after staying for four days, I would like to come again. The staff were very professional and very nice, the hotel provided staff to speak my language. The room, the food and the hot spa were excellent, clean and nice set up. We stayed in a lake view room, day and night with a million dollar view, relax and relax. The environment of the restaurant was a five-star services. They served our meals in a private room, nice and clean. The designs of foods were a piece of fine arts. After dinner, the hotel provided special program every night.... we enjoyed the classical singing, piano more.

4/10 Poor

Yippy, Vancouver, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So overpriced for an Onsen Resort Hotel! =(
Room: No air conditioning. Super hot. We have to ask for one or two fans to keep the circulation going. You can't open windows as the mesh screen were all broken with lots of bugs outside! Poor maintenance of room, facilities & public hot spring area inside & outside. We were already stayed at the renovated floor. This is applicable for both western & Japanese style rooms. There were 6 of us and we had three rooms. I think the only nicer area are the "MOST" expensive rooms(top floor) with private hot tubs. The rest of hotel are old, smelly & dark. Many parts of hotel showed signs of leaked before. So not expected of this quality with this kind of price level. I stayed in other Onsen resort with similar pricing and they were much better maintained. Facilities: There are several entertainment rooms, like pool table, karaoke, dancing...etc. All have to be pre-booked and there's a fee. The pricing is high too! The dining & breakfast area are ok. Our stay included dinner & breakfast. The dinner is good quality & taste good. But, the breakfast is so basic with low quality food. The breakfast period is so short, only 7:00am to 9:00am. It's a bit stressful to hurry for breakfast when you are relaxing at a Hot spring resort. Staff Service quality: The dinner & housekeeping staff are nice. But, I sent an email in advance for meal & shuttle pick up. They never replied until I sent it twice & get someone who speaks Japanese to call for me. Speaks poor English too. Overall disappointing

8/10 Good

Raymond, Taipei, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel with good lake view
Nice and comfortable hotel with good lake view; Good dinner and great breakfast buffet; Excellent services

8/10 Good

Matt, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very relaxing stay. The area is absolutely gorgeous. The staff, though some may have tiny bit of language barrier, has always gone above and beyond to make sure our stay was a pleasant one.

4/10 Poor

Michael, Hong kong

Disliked: Cleanliness, room comfort
Toilet and bath room condition so so

8/10 Good

Nori, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price.
Very roomy rooms with separate lounge area looking out into the lake, a separate bathroom and separate toilet room. Staff was exceptionally fantastic and accommodating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great hotel to stay at in the Kaga area.
Hotel was nice and close to the Kagaonsen train station and Canbus tour station. Staff was very friendly, professional, and accommodating. The hotel and rooms could use some renovating. The breakfast buffet was great.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The hotel is dated and needs upgrade.

8/10 Good

S, Oergon, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Overall we had a WONDERFUL stay. The view from our lakeside room was expansive and very serene. The room itself, while lacking in sleek updates and showing quite a bit of wear was nonetheless luxurious in its size and view alone. And for our first time in Japan this was our first traditional Japanese rooms replete with Tatami mats and lower furniture which served us beautifully. The onsen itself was fantastic-large (sexes separated), very clean bathing and dressing areas with same expansive lake view from a whole wall of windows. Staff was very accommodating in spite of minimal English. We ended up having one of the best Italian (!) meals of our life upon a recommendation by the front desk staff. Overall a terrific stay if you're expecting a more "national" as opposed to "international" experience - for which we were extremely grateful.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

HIDEKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Chikako

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
いろいろな施設があり楽しく過ごせました
Stayed 1 night in Jun 2024

8/10 Good

Makoto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
ベッド有りの部屋だったが、寝心地最高でした
Stayed 1 night in Jun 2024

8/10 Good

Michi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の露天風呂最高でした
Stayed 1 night in Apr 2024